Bharat Sanchar Nigam [BSNL] — bsnl harassing consumers

Address:

211013

(1) I had never asked for hungama plan but it is being charged unnecessarily on my phone number [protected] please arrange to deactivate this immediately also a number of times my phone was not working and it was assured that rental will be waived off but it is in vain
(2) Similarly my Telephone No 2447517 was not working for last twenty days in July 2017 earlier there was fault of ring but later it became completely dead the same was brought to the notice of BSNL Authorities and I was assured of exemption of Rental of non working period. It is pertinent to mention that whenever the complaint is made the auto generated message is received stating that the same has been set right.
(3) The connectivity of BSNL Mobile Services in Sec A area of Shantipuram is very poor it was also brought to your kind notice. It can be verified and may please be rectified.
I am writing this letter, from Guwahati, with a request and hope that my trust towards this great Organization shall remain unaltered.