Bharat Sanchar Nigam [BSNL] — cancellation of postpaid mobile connection [protected] - non-refund of deposit and other dues

Address:

Chennai, Tamil Nadu

It is more than 9 months since my postpaid mobile connection was cancelled, but bsnl has failed to refund the security deposit plus the other dues to me amounting to more than rs.6000, despite registering complaints through various channels including raising a grievance procedure as per details below:

Complaint - docket number - 2g29714606.

Grievance registered; docket number is : chn/pgo/2019/8455 (Regd on 18/10/2019)

As per trai regulation, the refund was supposed to be effected within 6 months of cancellation.

I would request resolution of the complaint at the earliest.