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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 129

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N
nathanrenga78
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service video 5 (57111)-bt bsnlcg

Address:door no 6,4th street,santhipuram,, (upstair house),thirumullaivoyal,CHENNAI-600062, Tiruvallur, Tamil Nadu, 600062

Rs. 5 has been deducted from my prepaod number ([protected]) (Totally rs.5) as i was subscribed for service video 5 (57111). Well i am not using that service. So, kindly remove that subscription.
Date of incident : feb 8 2020
The message is from bt-bsnlcg

The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."br...
+1 photos
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Address:Aligarh, Uttar Pradesh, 202001

I port my number from idea to bsnl and my idea sim network was gone and i inserted my new bsnl sim and it's network also not coming i call customer care and they also not resolve my issue and cut the call i have recording of it i call again and the same thing done again this is a porting process when a older operator not showing network means your new operator is ready to use but there is no network in my new bsnl sim my number is currently...
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H
Haribabu9
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more disturbance

Address:DNO:10-84, YELLAPUVANIPALEM, GOPALAPATNAM, Visakhapatnam, Andhra Pradesh, 530027

My land line phone line giving more distrubance. It is very irritating to us. Even after changing phone also more distrubance. The line man always telling that it is line problem, but no body is solving this problem since longtime. Please solve my problem as soon as possible.

Phone no. 2500332.
Name: k haribabu
Address:
Door no: 10-84
Yellapuvanipalem
Gopalapatnam
Visakhapatnm - 530027...
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N
Nayanika Gupta
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request for blocking lost sim card

Address:North 24 Parganas, West Bengal

My bsnl sim card bearing number [protected] has been lost somewhere in raja road, sodepur, kolkata-700110. As i am requesting only to block the sim card and not for getting a duplicate one, there should be no requirement of a gde or fir. I've called the customer care service several times but no one answers. Notwithstanding the one time i got connected, the bsnl executive told that i have to contact bsnl office for just blocking the sim. No...
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S
sarala praseed
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instrument replacement

Address:754, 5TH MAIN, RAGHAVENDRA BLOCK, SRINAGAR, 560050

We are not receiving the ring tone from the instrument but when we lift the instrument it is working. Therefore i request you to kindly provide me the new telephone instrument at the earliest. When i phoned to give the complaint it is announcing as complaint is already registered & work in progress. Its already been a long time over since this problem occur. Therefore please exchange the instrument at the earliest....
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P
piuu06
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lost the mobile in cab

Address:Nagpur, Maharashtra, 440025

Dear team,

I lost my phone in the cab while riding. Unable to track the mobile as that cab person has switch off my phone and also i don't have his contact number. Request you to block the sim card number [protected]
As my number will get misuse by the hacker so its really very urgent to block the sim card and m travelling from nagpur to kerela...
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P
prasanna dumpala
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bsnl sim stopped working from morning

Address:Nisum consulting pvt ltd, Ranga Reddy, Andhra Pradesh, 500084

From today mrng my bsnl sim is not working, as other sim is working fine.. Even it is not showing up the network in handset section.. My bsnl number is [protected].. Could you please suggest what to do to get it resolved... I have tried to replace the sim also.. Still it is not showing up the sim network.. Is there any problm like bank network is down....
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S
Sanmitra Bhattacharya
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broadband completely out of order for 15 days

Address:Gupta Colony, Nabapally, Kolkata, West Bengal, 700126

Broadband connection on my bsnl number[protected] has been down for the last 15-20 days.
Customer care says, it'll be repaired in a week but its been 3 weeks now. I'm suffering a lot due to this, and planning to discontinue bsnl broadband if such conditions persist...
All efforts of repair bear no results and for a student like me, internet connection is very essential..
Kindly make sure this is resolved or connect...
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Address:Jain distributors, Bazardiha road, jai maa shardha nagar colony, Varanasi, Uttar Pradesh, 221010

I have gone market and there was very much rush and my phone with sim card which is registered with bank had been lost. And i have lost it and please provide me another sim of same number. I am now not able to do my transaction beacause i want otp gor that and otp is send on the lost sim so i am not able to do any of the transaction. Please provide me with the new sim please....
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Partha Sarorhi Sinha
from Balurghat, West Bengal
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block my bsnl sim card

Address:13/332, 712103

As I have lost my Mobile today, it is being requested to block my sim card immediately sim card no-[protected] & my name is Smritikana Sinha Address: 13/332, Protappur PO + DIST - Hooghly, Pin Code-712103. (WEST BENGAL).Aadhar card no[protected] & D.O.B.- 16.01.1972 .As it is my very essential number([protected]) and is linked with Aadhar card, bank pass book and many other essential contact number, so you are requested to do the needful...
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From the last one month, i am facing thids problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs91, but now it has reduced to rs36 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 544 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...
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A
asachdeva
from Mumbai, Maharashtra
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landline/broadband out of service from more than 20 days

Address:J block, Purva Panorama, Kalena Agrahar, Bannerghatta Road, Bangalore, Bangalore, Karnataka, 560076

I am staying in purva panorama, kalena agrahara, bannerghatta road, bangalore and have a bsnl landline and broadband connection at this address from 2 years. The connection frequently drops and broadband is down most of the days. Even the bsnl gsm phone service does not work in the region and we are facing major connectivity crisis since we depended solely on bsnl. We lodged a complaint for landline but it got closed without rectifying the...
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Address:133005

Unauthorised money is being deducting from my pre paid mobile several times in the name of services by 57171. I wish to inform you to stop and refund rs 15.00 deducting amount from my mobile +91-[protected] with immediate effect other wise i shall be compelled to go to the consumer court and will change the cellone service provider from my mobile. Regards shiv kumar mittal...
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Address:Vill-Chaksalem,Po+Ps-Patory, Dist-Samastipur,Bihar, Samastipur, Bihar, 848504

I am unable to call anybody through my bsnl mobile even if there is balance
I tried contacting the customer service 1503, only one tune was playing for the last 10 min for three times and no one answered.
My simcard no is [protected]
I recently got a recharge of30 ruppee of which 22or 23 was credited. Then i tried calling on many numbers but not a single call completed.
Also 30 ruppee recharge didn't show validity...
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Address:Dakshinayan Housing Complex, Block -E, Flat No -3,1st floor, Tegharia (near loknath mandir), Kolkata, West Bengal, 700059

My landline number is [protected]. Its not working from friday, 24th jan. I contacted customer care number (1500) and lodged a complaint but received no response yet. The landline is still not working. My alternate number: [protected]. Its already 4days over. Neither web portal nor customer care seems working to solve this issue. I want a permanent solution asap...
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A
abelheston
from Coimbatore, Tamil Nadu
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landline dead for the past 45 days

Address:#5, Ramalingamagar 3rd cross, NPM Swamy Layout, Saibaba Colony., Coimbatore, Tamil Nadu, 641011

Our Landline Number is[protected]. This is not Functioning since 05 Dec 2019.

On 05 December 2019 our landline stopped working after a BSNL personal was working on the cables outside our compound.

We have registered a complaint on the 25th december 2019. vide complaint no.[protected] on the BSNL Portal.

We are not able to further report on this complaint at BSNL portal as it says the complaint...
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R
rakeshragul
from Thiruvananthapuram, Kerala
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complaint not rectified from 16 jan 2020, connection out of order

Address:629901

I have raised a complaint about my landline not working from 15 jan 2020, called 10+ times to customer care number no response till date ie 26 jan to resolve my complaint. Very very poor service by bsnl.
Contact number :[protected]
Completely frustrated. Because of this issue i have degrade my broadband connection to low level connection. I was having this connection for my mom to call me as emergency purpose, she is 60+...
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R
Roopeshk
from Noida, Uttar Pradesh
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landline closure

Address:Lucknow, Uttar Pradesh, 227016

We are trying to close our bsnl landline connection at my indira nagar lucknow since 2016 but failed to do so. Each time we are subjected to ignorance and avoided by bsnl staff. They give us some date to visit again which is not possible for us as we work out side and my father who use to visit there is above 75. They kept using our situation and avoid clouser. We henceforth declare that there would be no payment be done from our side. We...
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D
drarjoshi
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landline surrender deposit

Address:B5/3, Rambag Society, Navi Peth , Shastri road, 411030
Website:BSNL

To,
The ceo
Bsnl
Dear sir,
I was using bsnl landline at my residence for more than 30 years.
As my age is advancing and i was alone staying there, i had to shift to my daughter’s house. So i surrendered the landline no.[protected] on my name mrs. Nirmala vinayak kulkarni, age 93 years, in february 2018. The address where the landline was installed is b5/3, rambag society, navi peth, pune 411030.br...
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R
rudra sonkusare
Apr 10, 2023
This thread was updated on Apr 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed due to invalid service class

Address:Near chamat chowk, T.B. Toli Lohiya ward, Gondia, 441624, Gondia, Maharashtra, 441614

"transaction failed due to invalid service class"
I tried recharge from amazon pay and online portal of bsnl it shows me the above error for few days. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as...
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