Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Unnecessarily every 10 days rs.15 will be deducted from my balance. Without my consent who is doing all these. Trying to reach customer care from many days. The call will not connect at all. I want to know the details. Kindly look into it immediately.
From aug 2019, every 10 days rs.10 will be deducted from my prepaid mobile currency (The number is [protected]). Tried to reach customer care multiple times. But was not able to reach...

Kindly STOP the unnecessary message from 57171 -OTP for video 10 and you keep on deducting 5 rupees..Kindly stop it now.. or else I'm planning to switch to other networks.Its really annoying to lose 10 rupees every day unnecessarily..I need this issue to be sorted out as early as possible..I have also been trying to customer care which went in vain...WORST EVER NETWORK once could ever have....

Month of incident : may 2019
Location : fatehgunj baroda bsnl office
Landline number[protected] was terminated in may 2019.

The landline number termination request was submitted. Bsnl office department people came home to close the connection and they told that to take refund of security deposit amount you have to visit office.
The instrument was returned at bsnl office at fatehgunj in may 2019.
The...

Hi,
My grandpa is using bsnl sim. He is getting the ad messages continuously despite the stop message sent. Also, it is taking all his recharge amount. He is not able make calls due to low balance. This is happening often. See, he is living alone. Think what will he do if he is not able to make calls during any emergency.
It is like we can unsubscribe only through his mobile. I did that many times from his mobile. Now i'm...

Facing tremendous problem frequently. From last week getting range for very short period affecting our work. Fade up o[censored]sing bsnl sims. Signals are too weak to talk from last week.
This is happening frequently. My whole family have bsnl numbers but facing too much problem. Why bsnl cant solve the problem. Is bsnl going to extend validity for the period for which range is not available to us?...

Thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly.

Below msg received after that.
Otp for video10 is 53756 http://bsnlsouth.netxcell.com:6767/webwap2/cg/otp? Otp=1&q=2lkgjpnhyx7fw2kwdjsx9j1hyycyhwce5hipcr9xuxx7dthpouqdazkirxhvj73cwlfthbe3...⇄

I regret that despite my written complaints dated 15.07.2019 and 31.10.2019 duly receipted vide dairy no.320 and 441 respectively, bsnl continue to deduct some amount from my acount without any authorisation. I understand that bsnl is in loss but that is no way to make for the loss. I fail to understand where to expose the wrong doings of bsnl. My repeated smss at the stated numbers to stop and not to activate any of such services has fallen...

Date of incident: 28-sept-2019. Client a/c no: [protected].
Complaint no: [protected], [protected], [protected], [protected]. As the issue was not resolved after the first complaint, multiple complaints raised on 30-sept-19, 4-oct-19, 12-oct-19. Also talked to customer care executive multiple times: with mrs. Manju on 28-sept-19, with mr. Shailesh on 12-oct-19.
After all of these efforts and multiple complaints, all the time request...

Dear sir,
Our line nu[protected] had out of service from june'2018. Then on[protected] we submitted application for re bet in bill. After this on[protected] we submitted application for close our land line number & land line deposit rs.3000/- pay back to us. But till date we don't get any info, any feed back & not a chq of deposit amount.
Please kindly help us on above this matter. And take necessary serious action against...

Bsnl ph. No.[protected], bsnl a/c no. [protected]

Hi team,

When we got this connection installed we only opted for free incoming and our billing use to be around inr 58 as we don't use landline for making outgoing calls, for couple of months we received bill of inr 58 which was our plan, but recently since last two month we are receiving bill of inr 350+, when we received 1st excess bill we immediately raised...

My bsnl sim was stolen and the no is [protected].. I urgently need the sim to be blocked.. I tried to call customer care several times but no body picked up. I dont remenber the name of my family member against which the sim was purchased. I am not having a fir copy. Somebody is misusing my sim.. And i am worried that i cannot do anything.. I am old aged person nearly 76 years.. And nobody is there to look into the matter. I due to sickness...

Dear sirs,
I am receiving unwanted calls and sms from the provider. Please note that i am not interested in these kinds of calls and messages and disturbed during important times. Please stop all of these as i am very much disturbed with them.
Thanks for your attention in this regard and looking forward to your sincere action.

Regards

Shekhar....

My outgoing services were stopped although i have balance due to expiry date. So i have done 198 rupees per second plan recharge for my plan extension on 25/11/2019. I made this transaction on bsnl app and made payment through phone pe upi. It was shown that the recharge was successful and the transaction id is t1911252028299973973443 and bank ref no is[protected]. But i didn't get any message from bsnl about the recharge and when i try to...

Dear sir/ madam,

1. With due respect and humble submissions i write to following few lines for your kind consideration please.

2. I have served with indian army since 10 years and many more peoples of my village served with others establishment. Bsnl tower successfully established of my village last two years and 90% peoples of my village are using bsnl sim. We have noticed that no mobile network are available...

I have bsnl prepaid mobile numbers, i opted for dnd to stop for all kinds of sms and calls but bsnl seems caresless and dont bother about this dnd options
I get dirty sms to date, get call girls call boys services, jewellers, cloth merchants, insurance, banking real estate and many more filthy messages inviting for one night sleep
What is trai doing without taking action against bsnl and idea, airtel which interfere as soon...

I have received a message from bt bsnlcg saying that they have deducted rs.7 for subscribing wallpaper. But i haven't subscribed any bsnl service. I want to end this unauthorised deduction of money, for this fake reason. It's pathetic to face such a bad customer service from bsnl. They are deducting money from my prepaid sim weekly now, without consent and even for a fake reason. I believe it's a pure case of fraud and i never expected something...

I have already recharge rs 33 for special validity of 90 days but yet not show in my account of mob. No.[protected]. Bsnl is fraud with me. On 22.11.19 i have debited my account with rs33 for validity. But when i called 1503 they did not receive the call and told that your validity is expired and you have to recharge. Bsnl is a national company and didn't expect from them. So please do the needful as quickly as possible...

Hi,
I have been using bsnl sim since 6 years, and now daily 5/- is being deducted from my main balance. I haven't subscribed to anything like allinone5p still daily deduction from my mobile no. [protected].
I have send sms for deactivation but no response regarding deactivation.
Please request you not to behave like private operators. Else only option left is to change the operator.
Please do the needful.
Thankyou.br...

My bsnl cell no. Is [protected]
Keonjhar, odisha

Sir, i want to know my call details because i don't know who call me and i call him so i want to know my call details.
Please please please sir help me to know my call detail

So i want last 2 month call details of outgoing and incoming in my email id.

My email id : [protected]@gmail.com...

I am shyam from kerala, last tuesday 07th i have given you a complaint to bsnl
Kanhangad kasaragod kerala regardingg my bill deduction. Which is still pending which i have filed before a month to account officer in charge
As my phone has been not working for couple of months, due to trouble in connection and with out rectifying the problem. Bsnl was issuing bill every month, so as per now my phone is disconnected due to unsettled...