Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Please block my BSNL no. [protected] immediately, It's registered with SMS banking and Mobile Banking, Please urgent block otherwise someone can empty my bank account
Went to police station but they told that they can't do anything. They asked to Call customer care and block but none of the care numbers provided picking call. Everything is lock-down in India.

Mr. N. C. Kurian, kallupalam,
Puthuppally p. O., kerala
Mobile: [protected]
Phone:[protected]
My mobile [protected] applied for porting from idea 10 days back. Though idea disconnected service, i have not got bsnl service yet. I know this is due to locked down and i cannot come to your customercare of same reason.
Please activate your service as early as possible.

I have landline phone of bsnl, vide phone number [protected] throught this phone i am not able to make incoming and outgoing calls due to phone was dad from more then last 9 months. I had paid regular paid bill till dec-19 without using my phone but last 2 month i was stoped paying the bills.

I was several time complain to bsnl from 198 & 1500 complain number but not solve till today. Even presently showing in technical problem.

I am requesting you to take strict action against the bsnl, jodhpur and help me to issue me rebate in my monthly phone bill as per trai rules because my landline dad from 9 months i am continuous complaint to all complaint number but yet not resolve in this and sending continuous bills.
Hope you will take appropriate action against corrupt bsnl officers and help me to issue refund entire paid bill and rebate existing my monthly bill and solve our technical problem for start phone.

Regards,

I recharged my BSNL No [protected] through Amazon on 23 March 2020.
Amazon ORDER #[protected].
The money was deducted and the plan is not yet activated.
I contacted BSNL and they said online recharge are slow to activate and might take up to 24 hrs. Nothing happened.
I request BSNL to either provide me with a Refund or activate the plan.

I had done 148 rupees recharge on my number. I made this transaction on bsnl website and made payment through it. It was shown that the recharge was successful and the transaction id is pgsm[protected] and bank ref no is 207041. But i didn't get any message from bsnl about the recharge and when i try to make a call it is still saying that my outgoing services were stopped. Please resolve this problem as soon as possible and get my recharge done or else please refund my amount

Dear bsnl,
I need broadband connection in my home, i tried to apply broadband connection in bsnl exchange office, they told your area landline underground cable connection cut so unable to provide you, i need broadband connection, so please solve this issue and give connection in my area as soon as possible, we facing issue with mobile coverage in my area, in digital india no broadband connection, how can connect with rest of my world.

I got a call from no [protected] today
He was pretending to be a phone pe worker
And want to scam me by saying that i get 4000 rupees in my phone pe account but i refused as i know it must be fake and then he start using abusive language
Pls help me to complain against him so he don't do this anyone else

Hello,

My name is Bijal Agrawal. My Dad mobile is lost please block my dad's number.
The number is [protected]. Lost mobile IMEI number is [protected] Please do as soon as possible.

If any query please call me on [protected] this number.

Thank you.

Deactivate the value added service from this mobile service. I lost full of top up balance today. I couldn't understand how it was happened. I expect quick action about my complaint.

Please valu added services. I lost full top up balance.I am confused how it was happened.

"transaction failed due to invalid service class"
I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as possible
my phone no. [protected].

[protected]

I recharge my bsnl mobile no [protected] today there is no message on my phone but the amount get deduced from my account

While the highest speed of 4g internet is 200 mbps, i rarely get upto 4mbps. Usually at night the highest speed is upto 1.4 mbps. While playing games or browsing, the network is completely unstable. Sometimes it turns out that no service is available for a few minutes if i turn on and of airplane mode due to internet lag. At daytime the speed rarely goes upto 800kbps or usually it is just above 350 kbps. Though there is internet connection, yesterday completely the internet was unstable and the speed was just upto 1 kbps or no connection at all and it was changing to 700kbps if i restart internet again and in a few minutes it turned again to 0kbps or even 800 bps. For 4g the remaining data balance message does not arrive and makes it hard to estimate the remaining data balance. Like for 3g and 2g, it would be better if you add data balance message for 4g connection too.

The wifi signal has been week since 3months, we get data at 2kbps- 10kbps all day. Please do something about this. Since many are working from home, logins are not smooth. The Network disconnects every now and then. Please deal with this issue soon.

Hi team,

Hope you are doing well!

Last wednesday i visit the bsnl exchange yamnunagar for new broadband connection, i asked to deposit the security which i did then n there with the given commitment of friday (19.03.2020) but till then i haven't received any thing.

The reason which i was given that bsnl ynr does not have the wire to install the new connection.
2nd reason was delhi lock down so will be arranging he wire.

No 3rd reason they are giving "wire has been arranged but due to lockdown they need to seek permission from higher authority however in yamnunagar there is no curfew neither lockdown" all emergency windows are open"

I don't know why you are so irresponsible and cant be on your commitment the clarity should be given to customer either you are able to do it or not.

Please i urge you to deploy the connection in my home.

Regards,
Joravar singh
[protected]

I need the connection very badly please help

In my area bsnl network is not satisfied. Network connection is very slow since 3 days. Please take action .If you are not provide properly 4G network so I will change my sim .

The broadband connection of bsnl is a dosgrace in the name of internet connection. They claim the speed to reach upto 2 mbps when in reality it barely climbs upto 50 kbps. Highly disappointed customer waiting for tomorrow to get the connection ripped out of my house. Although the other conmections are pricey but atleast they deliver what they claim to deliver. Bsnl complaint number doesn't work, no one picks up, daily fup limit is exhausted unbelievably early than expected, speed is slow, bsnl acts as if it's givingg charity to the paying consumers, so sick & tired of it, no wonder people are switching to other networks, tired of the hypocrisy bsnl pulls on its consumers

I staff of bsnl employee having a phone no [protected]. My son is using this sim from last 10years. I had made three days back request transfer of my sim to my son and had handover in bsnl exchange ameerpet. Staff was very irresponsible to give better services to customer eventhough bsnl is getting losses these kind of services you provide. You dont care your own staff nor your customers, so people are opting for portability facility.

I had respect with bsnl for my livelihood from starting days, so i dont opted for portability of other company. Eventough my son is saying to portability faciility.

Staff participating and service is very very very poor.
One person work they will share even one of your staff is in leave also, these kind of trainning you are made for better society.

My phone no[protected] is linked to all banks transactions, gasbill, paytm, facebook and each and every family and relatives known these number. Your made my life very horrible from last three days. Made my life horrible in a mental agony. I want to claim everything for my loss of valuable time and made me sue on bsnl employees.

I had made transfer of my son. He is using this sim from last 10 years. I had given transfer request in ameerpet bsnl exchange. They said in 4yrs it will activate, but upto more than 2hrs gone not my sim is activated at all.
For staff sim only this much trouble why you will serve to others. Because of work thief bsnl is now getting losses and service you cannot even help your staff why you will serve the nation with a good heart. So people are opting portability option with kind of these services you are made.

You had harassed me like anything that individual staff stating that this is her job to do, not mine you dont came to know what my request is... Simply saying this is not my job to do.. Consult staff is leave after coming only your work i will intimate to her.. Like these services ' again people will trust you " again and again.

With bribe only you will work say starting itself.. Because of not doing your work... My work got pending from last two days.. Bank transaction, phone calls of my relatives, important customer... You had done me mental agony to me... My phone no [protected] old and new 4g is not working.

Please kindly give information on regards and take necessary action on my bsnl staff and provide me activation on it.

Hi,
I have recharged 2 times with validity extension plan on march 4th for my mobile number from the paytm app. But i have received the plan only once.
The transaction is successful both times..
Mobile number :[protected]
1st transaction on march 4th, 3:04pm
With order id :[protected] and operator reference id:[protected]
2nd transaction on march 4th, 7:15pm
With order id :[protected] and...