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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 127

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L
Latha Baskar
Apr 4, 2020
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BSNL sim card not working.
Signal is there.
No outgoing, incoming and messaging services.
Recharged the sim already.
It was working fine
Suddenly stopped working
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    H
    Harikrishna Behara
    from Bengaluru, Karnataka
    Apr 3, 2020
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    Address: Tuddali village burja mandal Srikakulam dist andhrapradesh-532445

    My family member her name Behara krishnaveni having mob no:[protected] was lost in water..so it having important call history..so please provide call history of above mob no to my brother email: [protected]@gmail.com
    His mob no bsnl:[protected]
    Name:behara HARIKRISHNA
    Call history from 01-jan-2020 to 31-mar-2020
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      Y
      YogeshKosli
      from Hāora, West Bengal
      Apr 1, 2020
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      Address: BSNL

      Please block my BSNL no. [protected] immediately, It's registered with SMS banking and Mobile Banking, Please urgent block otherwise someone can empty my bank account
      Went to police station but they told that they can't do anything. They asked to Call customer care and block but none of the care numbers provided picking call. Everything is lock-down in India.
      Aug 5, 2020
      Complaint marked as Resolved 
      call received and was blocked by Rewari JTO
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Apr 02, 2020
      Updated by YogeshKosli
      Thank You Sir, Received mail from there side and id proof sent. Hope it will be processed soon. Thank You so much.
      Dear Sir, Thank You very much. After your intervene, received mail from their side to process my block request.
      Thanks Once again
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        C
        Christy Sam Mathew
        Apr 1, 2020
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        Address: Kottayam, Kerala

        Mr. N. C. Kurian, kallupalam,
        Puthuppally p. O., kerala
        Mobile: [protected]
        Phone:[protected]
        My mobile [protected] applied for porting from idea 10 days back. Though idea disconnected service, i have not got bsnl service yet. I know this is due to locked down and i cannot come to your customercare of same reason.
        Please activate your service as early as possible.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        I recharged BSNL mobile number via SBI net banking, money deducted from my account but recharge not successfully done.
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          A
          Ansh Maheshwari
          Apr 1, 2020
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          Address: 20,1st floor, sir pratap school complex,MGH road,Jodhpur, Jodhpur, Rajasthan, 342001

          I have landline phone of bsnl, vide phone number [protected] throught this phone i am not able to make incoming and outgoing calls due to phone was dad from more then last 9 months. I had paid regular paid bill till dec-19 without using my phone but last 2 month i was stoped paying the bills.

          I was several time complain to bsnl from 198 & 1500 complain number but not solve till today. Even presently showing in technical problem.

          I am requesting you to take strict action against the bsnl, jodhpur and help me to issue me rebate in my monthly phone bill as per trai rules because my landline dad from 9 months i am continuous complaint to all complaint number but yet not resolve in this and sending continuous bills.
          Hope you will take appropriate action against corrupt bsnl officers and help me to issue refund entire paid bill and rebate existing my monthly bill and solve our technical problem for start phone.

          Regards,
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            V
            vysakh_sugathan
            Mar 31, 2020
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            I recharged my BSNL No [protected] through Amazon on 23 March 2020.
            Amazon ORDER #[protected].
            The money was deducted and the plan is not yet activated.
            I contacted BSNL and they said online recharge are slow to activate and might take up to 24 hrs. Nothing happened.
            I request BSNL to either provide me with a Refund or activate the plan.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              I
              imrkhan
              Mar 31, 2020
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              Address: 194103

              I had done 148 rupees recharge on my number. I made this transaction on bsnl website and made payment through it. It was shown that the recharge was successful and the transaction id is pgsm[protected] and bank ref no is 207041. But i didn't get any message from bsnl about the recharge and when i try to make a call it is still saying that my outgoing services were stopped. Please resolve this problem as soon as possible and get my recharge done or else please refund my amount
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Alim.MohamedSalih
                Mar 29, 2020
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                Address: 607, Muslim Street, Vadakkuammapatinam, Manamelkudi-TK, Pudukkottai, Tamil Nadu, 614620

                Dear bsnl,
                I need broadband connection in my home, i tried to apply broadband connection in bsnl exchange office, they told your area landline underground cable connection cut so unable to provide you, i need broadband connection, so please solve this issue and give connection in my area as soon as possible, we facing issue with mobile coverage in my area, in digital india no broadband connection, how can connect with rest of my world.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  U
                  Udaycod
                  Mar 29, 2020
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                  I got a call from no [protected] today
                  He was pretending to be a phone pe worker
                  And want to scam me by saying that i get 4000 rupees in my phone pe account but i refused as i know it must be fake and then he start using abusive language
                  Pls help me to complain against him so he don't do this anyone else
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                    B
                    Bijal Agrwal
                    from Powai, Maharashtra
                    Mar 28, 2020
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                    Address: Vadodara, Gujarat

                    Hello,

                    My name is Bijal Agrawal. My Dad mobile is lost please block my dad's number.
                    The number is [protected]. Lost mobile IMEI number is [protected] Please do as soon as possible.

                    If any query please call me on [protected] this number.

                    Thank you.
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                      D
                      Dhanya Sharath
                      from Bengaluru, Karnataka
                      Mar 27, 2020
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                      Address: Vrindavanam, Pattanakkad.p.o, Alappuzha, Kerala, 688531

                      Deactivate the value added service from this mobile service. I lost full of top up balance today. I couldn't understand how it was happened. I expect quick action about my complaint.
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                        D
                        Dhanya Sharath
                        from Bengaluru, Karnataka
                        Mar 27, 2020
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                        Address: Vrindavanam, Pattanakkad.p.o, Alappuzha, Kerala, 688531

                        Please valu added services. I lost full top up balance.I am confused how it was happened.
                        Mar 27, 2020
                        Updated by Dhanya Sharath
                        Please deactivate the value added service from this mobile service.
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                          N
                          Nivedita Mondal
                          Mar 26, 2020
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                          Address: 7/18 ispat Nagar Risali., Durg, Chhattisgarh, 490006

                          "transaction failed due to invalid service class"
                          I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
                          Please resolve this error.

                          I try to contact bsnl customer care number but they not reached.
                          Kindly request you to resolve my issue as soon as possible
                          my phone no. [protected].
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          My some landline ph is not working please solve the issue regarding conection if not solve my problum then i remove the bsnl connection
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                            O
                            OmSai Ram
                            Mar 26, 2020
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                            [protected]
                            Mar 26, 2020
                            Updated by OmSai Ram
                            How to reject my Bsnl sim and data use
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                              D
                              Doraemon hd video
                              Mar 25, 2020
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                              Address: Panipat, Haryana, 132108

                              I recharge my bsnl mobile no [protected] today there is no message on my phone but the amount get deduced from my account
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                                J
                                Jevi
                                Mar 25, 2020
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                                Address: Kanyakumari, Tamil Nadu

                                While the highest speed of 4g internet is 200 mbps, i rarely get upto 4mbps. Usually at night the highest speed is upto 1.4 mbps. While playing games or browsing, the network is completely unstable. Sometimes it turns out that no service is available for a few minutes if i turn on and of airplane mode due to internet lag. At daytime the speed rarely goes upto 800kbps or usually it is just above 350 kbps. Though there is internet connection, yesterday completely the internet was unstable and the speed was just upto 1 kbps or no connection at all and it was changing to 700kbps if i restart internet again and in a few minutes it turned again to 0kbps or even 800 bps. For 4g the remaining data balance message does not arrive and makes it hard to estimate the remaining data balance. Like for 3g and 2g, it would be better if you add data balance message for 4g connection too.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Dear sir
                                I am sachindra mani tripathi, my bsnl no [protected], last six this sim not shown network, please reactivate this sim ASAP.
                                Incoming, outgoing calls are not receiving also Broadband is not working due to no line tone
                                Shekhar Borole's reply, Mar 17, 2020
                                Incoming, outgoing calls are not receiving also Broadband is not working due to no line tone
                                LAST 2 MONTHS MY BSNL BROADBAND SERVICE NOT WORKING. my telephone no. [protected]
                                Sir,
                                Can you please mail me the incoming and outgoing call history of my landline for the past 6 months from October 2019 to March 2020
                                [protected]
                                e-mail : [protected]@gmail.com
                                the net speed is just amazing for 4g. I get speed of 0.12k/s to 1.17k/s on maximum time and if i play any games i get stuck in the middle and this save me a lot of time from playing any game further within my house i get not signal and if at all i need to make a call i had to go to the balcony or the the open terrace this save me more money since i dont make many call and it adds to my physical fitness of climbing the stairs to terrace or to balcony to get fresh air. I had made 1 YEAR subscription so i can not move to any other service since i loose my money so i am struck to great BSNL. If i need to down load a movie having 300 kb mentions that the expected time of completion of down load may vary from 18 hours or 14 days due to high speed and efficient technology. Hip Hip hurray to BSNL.
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                                  S
                                  Surabhi Suryanarayan
                                  from Delhi, Delhi
                                  Mar 25, 2020
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                                  Address: BHCS layout, 560061

                                  The wifi signal has been week since 3months, we get data at 2kbps- 10kbps all day. Please do something about this. Since many are working from home, logins are not smooth. The Network disconnects every now and then. Please deal with this issue soon.
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                                    S
                                    Singh joravar
                                    Mar 24, 2020
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                                    Address: #729,gopal metal street, jaroda gate, Yamuna Nagar, Haryana, 135003

                                    Hi team,

                                    Hope you are doing well!

                                    Last wednesday i visit the bsnl exchange yamnunagar for new broadband connection, i asked to deposit the security which i did then n there with the given commitment of friday (19.03.2020) but till then i haven't received any thing.

                                    The reason which i was given that bsnl ynr does not have the wire to install the new connection.
                                    2nd reason was delhi lock down so will be arranging he wire.

                                    No 3rd reason they are giving "wire has been arranged but due to lockdown they need to seek permission from higher authority however in yamnunagar there is no curfew neither lockdown" all emergency windows are open"

                                    I don't know why you are so irresponsible and cant be on your commitment the clarity should be given to customer either you are able to do it or not.

                                    Please i urge you to deploy the connection in my home.

                                    Regards,
                                    Joravar singh
                                    [protected]

                                    I need the connection very badly please help
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    We have a ftth connection since July last year. It's gets disturbed at least twice every month. I've registered numerous complaints.

                                    This time it's been distributed for at least 3-4 days and I tried lodging a complaint on the BSNL self care website. There's been no response whatsoever.

                                    Kindly look into the matter and take necessary action.
                                    BSNL LANDLINE [protected] have been dead for more than 6 months and even after frequent complaining, authorities not yet resolved the problem. Bill payment notification for this continuously dead landline number is still notified and no resolving action done yet
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                                      B
                                      Brijesha
                                      Mar 23, 2020
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                                      Address: EWS - 8, Chankheda , D-cabin, 380019

                                      In my area bsnl network is not satisfied. Network connection is very slow since 3 days. Please take action .If you are not provide properly 4G network so I will change my sim .
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                                        nachik3ta
                                        Mar 22, 2020
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                                        Address: H 181, TP Nagar, Lalu Ram colony, korba Chhattisgarh, 495677

                                        The broadband connection of bsnl is a dosgrace in the name of internet connection. They claim the speed to reach upto 2 mbps when in reality it barely climbs upto 50 kbps. Highly disappointed customer waiting for tomorrow to get the connection ripped out of my house. Although the other conmections are pricey but atleast they deliver what they claim to deliver. Bsnl complaint number doesn't work, no one picks up, daily fup limit is exhausted unbelievably early than expected, speed is slow, bsnl acts as if it's givingg charity to the paying consumers, so sick & tired of it, no wonder people are switching to other networks, tired of the hypocrisy bsnl pulls on its consumers
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        My bsnl broadband stop working around 6 pm till next morning pls help
                                        My bank broadband stop working around 6 pm till next morning pls help
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