Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have swap my mobile no. [protected] from bsnl to bsnl on 13.03.2020 at bsnl office chakradharpur, with fee 50/- (Fifty rupees) receipt serial no. 38 receipt no. 5551 date 13.03.2020. After passing 04 (Four) days my number has not yet been started. This number is linked with bank and other impotent facility like otp & etc.
Therefore you are requested to see the matter and pass necessary order for early activation the same mobile number...

Today, 16/03/2020, at 2:52 pm, a message came in my phone. Stated that - my bsnl tunes has been successfully activated. But the fact is - i did not activate this kind of any act. Eventually i did not receive any phone calls from bsnl company.

So, why rs. 7 charged from my account??? Stop this and refund my money as soon as possible. That will be sign of good reputation for bsnl...

Sir i am an advocate from district and session court, faridkot. Sir i buy new unlimited data connection of rupees 1200 with 30 mbps speed on monthly rent of b4s solution, bsnl wireless broadband. At present i am not provided even 3 mbps speed as they promised of 30 mbps speed but they are charging money for 30 mbps speed plan from me. I have filed complaints many times on 1504 customer care number and also in exchange of our circle area for...

I live in kumta, uttar kannada, karnataka state and i have been using bsnl land line and bsnl broadband service for the last 11 years but these days it’s not working properly. The internet is very slow and some time disconnects because of that i lose the whole data. Plz look after this, i will be really thankful to you

My bsnl broadband earlier internet plan 965. Bsnl employee raise the plan 999 with no intimation...

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason...

I want to bring to your kind notice the unsatisfactory working of our land phone[protected] we have lodged a number of complaints but to no avail. It has not been working properly for the last two months. Either the phone becomes dead or otherwise it works one way only. So, we are facing a number of problems regarding this. The telephone disorders have grown to be a serious problem. Most of the times it lies dead. The service provided...

I tried to recharge my friend bsnl number twice but recharge failed both times. When i tried to check the refund status it shows that the refund is initiated but as of now i didn't get that refund amount. I tried to recharge in bsnl portal site on 14th feb 2020. Paid via paytm rupay platinum debit card. I mailed bsnl customer care but i didn't get any reply from them. Afterwards i called bsnl customer care they answered very irresponsibility....

Sub: bsnl monthly bills are not received at all.
Ref: tel. No.[protected] in the name of r mythily - address: no.5, 2nd floor abhinaya apartments, 7th cross malleswaram, bangalore 560 003.

I regret to inform you that the above telephone is in my wife name (Mrs. R mythily) and we are not getting monthly bills at all by post. About six months back we were getting and for the past 6 month we are not getting the bills....

Sir i am receiving messages from bsnlcg that amount of rs 5 & rs 7 deducted towards vas which i have never opted for. Pls do needful to return back the money deducted and deactivate the same. I have been told by 1909 bsnl consumer complaint that it is by third party. I am surprised to see how the money from bsnl prepaid account shall be deducted without bsnl knowledge. Pls arrange to avoid such occurance in future....

I have recharged the telephone number [protected] on 20th feb 2020 with inr 551 through airtel payment bank. The transaction id is [protected]. The payment was made through airtel payment bank associated with number [protected].
Despite this recharge, bsnl has barred all outgoing from the number [protected] and have not credited the recharge amount to this number. I have reached out to them over phone. I have written to their email ids...

Hi,

This is mayur dhande, using bsnl landline phone number[protected].
I have made payment of 353 rs from phonepe app on 6th january 2020, but the payment made is not reflected on bsnl portal.

On contacting with phonepe support, they have confirmed the payment is received to bsnl and bsnl has provided confirmation for the same.
Reference id for the payment is phnn2001061528072085475093
br...

I have the policy number:[protected] which i had paid in sss mode due to my family circumstances i made a request to change the above policy mode of payment from sss to quarterly on 16/12/2019. At lic of india kumbakonam. But still it was pending. On query with office who told that due to technical reason unable to modify the above policy, kindly do the need as much as possible...

My father is 90 years old and living on his own as i, his son live in uk.
We come periodically here and he visits us periodically to uk.
He was there in uk with us since last september 2019 till 21st february 2020.
We came to ahmedabad on 21/02/2020 and after reaching home, first thing he tried to call his doctor using our landline and found completely dead though every monthly invoice paid fully through online. So the...

Dear sir,
I have completed my shift and went to purchase vegetables for home. So i went to market to buy vegetables. There after i purchase brinjal i try to take my bike. At that time i noticed my phone was missing. I tried to call that number from the next vegetable merchant. 3 times the ring is gone then the person disconnect the call. After i tried 4th time it was switch off. So i need to block the sim. Kindly do the needful at...

About a week ago i complained of the phone line being down. I stay in pune (Yervada). I promptly received an sms giving the name of a linesman who would get in touch with me. No one did for more than 2 days. Then i called the linesman (On the number provided) and surprise, surprise he told me that he had retired. This is the level of service - assigning tasks to personnel who have retired. No wonder bsnl is in the state it is in. But, to...

This to inform you that i have booked my telephone faulty complaint on 09.02.2020 vide doc no[protected] and subsequently received a message that the work has been assigned to mr manjunath ph [protected], but said person not attended the service. However on 21.02.2020, i received the message that the complaint has been resolved. But still as on today my telephone is not working. Whenever i called to the person, he is just telling the story....

I am enjoying bsnl services since last 30 years. I am not using telephone since last 3/4 years because it is mobile phone time. Still i have opted to maintain landline telephone. Some time back i requested bsnl to add internet/ as they gave landline users of free gb per month but i cannot use as the speed/ system was not well.
Now they are charging me wrong/ inflated bills. I request you to look in to the matter.
I am ready...

As i plan to change the port from bsnl to other
I am facing problem while sending port message it showing (Message sending fail) kindly advise what i have to do to send port message.
I need to change urgently so kindly help me as a priority message.
I send to bsnl customer service centre and showed the message but unfortunately they are not able to solve the issues....

My landline [protected], account no.[protected], was surrendered in october 2019. Invoice no. Sdcap[protected] for october 2019, after deducting bill amount rs. 63.84, the refund payable is shown as rs. 2771.80. Even after a lapse of 5 months, the refund amount is not transferred to my bank account. I am at a loss to understand as to why bsnl being a public sector company doesn't bother to transfer security deposit amount even after 5 months....

From a week my bsnl prepaid sim card is not working. My hand set is okay. My number is [protected]. Network signal appears on the hand set screen. I try to call but it said not registered on network. Other sim cards are perfectly working in the same particular hand set. My sim card when used in a different hand set the same result received. Other bsnl sim cards used in same location work perfectly. Please help...