Bharat Sanchar Nigam [BSNL] — dual payment of data pack.

Address:Kanpur, Uttar Pradesh, 208016

I have bsnl prepaid number ([protected]), kanpur (Up).
On oct 17, i was paying for svt444 through free-charge platform, i canceled the payment, as could not get otp from my banker and processed it again freshly and successful transition was carried out.
I got sms from bsnl that the payment has been done twice, vide order id nos : fcva[protected] and fcva[protected] and subsequently the money has been detected also.
You are requested to refund the excess amount received or extend the validity period to 180 days.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Oct 13, 2017
Dileep kumar nayak's response
deactivation of hungama which is activation on my land line no [protected]
Complaint comments 

Comments

Please i request your kind self for deactivation of hungama which activated to my bsnl land line no[protected] and unnecessary bill increased and it is inconvenience to me
Please give me a details to get prepaid mobile call history
Messages not going from my Bsnl
sim

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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