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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 211

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E
Eyesfullofwonder
from Pune, Maharashtra
Sep 13, 2017
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Address: Pune, Maharashtra, 411004

There are 2 mistakes in our landline bill, namely:
1. Name: you have not added our surname,
2. Customer type: should be residential
If the name is too big, please don't use the middle name and also, about the customer type, it is showing commercial.
We need this urgently,
Problems we are facing because of this are:
1. Aadhar card is not getting linked
2. Cannot enroll in mutual funds.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Hariprakash gupta
    from Rajgarh, Rajasthan
    Sep 13, 2017
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    Address: Alwar, Rajasthan

    Sir iam using bsnl broadband service my broadband tel. No [protected] sir e shiksha charge is attached to my bill generate in1 september 2017 jabki mene esi koi suvidha nahi le rakhi he sir please deactivate this facilities immediate and above charge is less in my bill my account no is [protected]
    730 rs is attached my bill for august2017
    This broadband service is registered to smt madhu bala data w/o hariprakash gupta
    Thank you
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      D
      doctorlady
      from Nagpur, Maharashtra
      Sep 12, 2017
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      Address: Vadodara, Gujarat, 390007

      Our landline phone has been dead for over two months. We have registered complaints at least ten times during this time. No action has yet been taken by bsnl. Our staff has visited the local bsnl office four times and every time they are sent back saying that the complaint can only be registered on phone or online and not in person!!

      I have also registered my complaint on the website and on the grievance site. There is no response at all from any of them! I am amazed at the apathy shown by such a large and important government organisation.

      How can one get this resolved? Can anyone tell us?
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        kwns
        from Kolkata, West Bengal
        Sep 12, 2017
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        Address: 700006

        Our store land line number +[protected] is registered with bsnl on the name of mangi lal dudhoria. 113a netaji subhas road kolkata -700001 but the service provided by your side is getting worst day by day.

        Till date the problem hasn`t been resolved. And i am not able to receive or make calls since eleven to tweleve months.

        And we are going on giving monthly payments for the connection which are not working.

        So after making the payment we are not able to make use of the landline number. And it`s becoming too difficult for us to contact our customers and family. At burrabazar market you providing these type of worst services. So give us an proper connection without disturbing and start the connection once again.

        So, i request you to kindly look into these matter as soon as possibe. If it is not possible from your side then we will switch into another network connection.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Sep 12, 2017
        Updated by kwns
        From many days we have been watching that you are taking necessary actions, and after that no representative has arrived till date. After clearing all my previous dues against the bill there has been no necessary actions.

        Since last 4-6 months the connection has been dead and from which business has been hampered as the landline number is quite old and customers have been contacting through the landline number. Therefore, i heartly make you a request to send the representative to start the landline connection.

        Kindly treat the same as most urgent. Hoping your kind co-operation into the matter.
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          V
          vaibhavnbd
          from Noida, Uttar Pradesh
          Sep 12, 2017
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          Address: Bijnor, Uttar Pradesh, 246763

          Dear sir,

          I am kumar vaibhav, from najibabad distt bijnor, i have bsnl sim -[protected]
          2 time i have my submit paper in airtel counter for porting, and one time on jio counter but all time bsnl reject my porting request
          Bsnl say :- contractual obligation violation
          Pls. Help and porting my sim into jio.

          Pls. Forward this complaint to concern department
          Regards
          Kumar vaibhav
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            D
            dhanalaxmi a moolya
            Sep 25, 2017
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            Address: Dakshina Kannada, Karnataka, 574153

            My telephone no 260351 alwaya giving problem, my house is in remote area where no communication means are available BSNL mobile signal also not available, staff will provide only temp repaire not the permanent one.we are the subs of bsnl since bigining of exchange. kindly do the needfull.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              Padam Prakash Singh
              from Ghatampur, Uttar Pradesh
              Sep 11, 2017
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              Address: Faizabad, Uttar Pradesh, 224001

              Hi sir,

              Please help and resolve, i padam prakash singh authorized person of "ayodhya eye hospital" have applying so many time port out request from bsnl to airtel but from bsnl side always they rejected under "contractual obligation violation"
              I have already exit any of contract from bsnl and also submit the request to bsnl on authorized letter head for no any contract for further.

              We have again given the request for ported out to airtel, kindly escalate to bsnl they not rejected from this time.

              A/c name : ayodhya eye hospital, tulsi bari, ayodhya, faizabad
              Authorized person name : padam prakash singh

              Best regard's
              Padam prakash singh
              +1 photos
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                S
                sofiadil92
                Sep 11, 2017
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                Dear sir i have converted my bsnl post paid to prepaid on 16 february 2017 clearing all the dues regarding my post paid number. Sir after that i applied for refund of my security deposit on 16 april 2017 giving complete details of my bank account number. Sir till today amount has not been credited to my account. It has been approximately 6 months and i have visited the bsnl exchange several times and they tell one excuse after other. Kindly address my problem.
                Subscriber name : adil ahmad sofi
                Subscriber's mobile no : [protected]
                Account no of my post paid number :[protected]
                Circle : jammu & kashmir
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                My mobile No [protected] losses today kindly Pls stop outgoing and incoming call and SMS up to getting new sim
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                  V
                  vikas171
                  from Hyderabad, Telangana
                  Sep 10, 2017
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                  Address: Azamgarh, Uttar Pradesh, 276001

                  Hi,

                  i lost my mobile handset along with my sim card at manikonda, hyderabad. My bsnl mobile no. Was [protected].
                  i want to block the number so that no one can misuse it.

                  please block/deactivate my number asap. Kindly revert me back with the acknowledge.

                  please let me know if any further information is needed. I am providing here my alternate number: [protected].

                  Thanks

                  Vinod kumar srivastava
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Souvik Duttā
                    from Kolkata, West Bengal
                    Sep 9, 2017
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                    Address: Paschim Medinipur, West Bengal, 721101

                    Hi i'm a resident of midnapore, west bengal pin-721101, im my locality near manikpur road and barabazar we all consumers have same problem of not getting the desired signal we need. The calls are poor in qwality and sometime lags & the internet connectivity is also poor hardly one or two bands are available out of four, speed is hardly 150-300kbps.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      kavitha.vivek
                      from Belgaum, Karnataka
                      Sep 9, 2017
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                      Address: Visakhapatnam, Andhra Pradesh

                      I have ordered ime - 9 but they sent some other medicine. Called them several times but they are not bothered. Now they say ime-9 is out of stock. They are not replacing the medicine. We are fed up of calling them again n again. There is no supervisor anytime. They said they will call back but they never do that. We only want our correct order to be delivered
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                        Rameche.DJ
                        from Vijayawada, Andhra Pradesh
                        Sep 9, 2017
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                        Address: Pondicherry, Puducherry, 605009

                        Sir, i received a message "enjoy 200 local & std minutes for 28 days at rs.44/- recharge with rc44 or dail *121*44# to activate" so, today morning i recharged rc44 now customer care says its only rate cutter. Please give credit of 200 minutes otherwise your fault information will be disclosed complaint in consumer court for recoveries. I hope you understand.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          J
                          jppattan
                          from Ranibennur, Karnataka
                          Sep 8, 2017
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                          Sir, i am mr. Jayawant parappa pattan, your customer for more than a decade. I have registered my connection at bengaluru.
                          The details are as below.
                          My acc no.[protected]
                          Bill no.[protected]
                          Bill amount rs.531/-
                          Due date: 22/09/2017
                          I am very much distrubed to see the bill amount as my usage is very minimum and i have not used your mobile data (Internet).
                          I am retired person. I cannot afford to pay such bills.
                          Please clarify and help me so that i can still continue with your services
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          On 6th september 2017(11:30 am) i contacted the customer care to register a complaint. The call was attended by "MUNEER" .I had a bad experience while talking with him. He didnt answered correctly and he was trying to make me fool. Please take action.
                          So I want last 3 month call details of outgoing and incoming in my email id - srm[protected]@gmail.com
                          Dear Sir,

                          Please send me duplicate copy of my BSNL landline last month billl for my landline no.[protected] a/c No. [protected]) at my e.mail id
                          br.[protected]@syndicatebank.co.in

                          Best Regards
                          MUKESH RAWAT
                          syndicate bank
                          sector16A
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                            R
                            rekha05
                            from Bhopal, Madhya Pradesh
                            Sep 8, 2017
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                            Are you the fraud forum.
                            From the time i complaint about my phoneon your site i am getting fake calls by the name of lenovo headoffice. I have called at the lenovo headoffice they are telling that they have not received any complaint from your side. Are you the fraud site and not providing the privacy to the complaints posted by the person. What should be done of these calls coming to me. I don't know how you will solve this problem but i want that this problem should be solved by you as fast as you can or i have to complaint it to the police.
                            Rekha
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                              S
                              sasidhara.S
                              from Bengaluru, Karnataka
                              Sep 8, 2017
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                              Address: 560078
                              Website: [email protected]

                              Requested to shift land line telephone with broad band[protected] from r. T nagar, bangalore 560032
                              To j. P. Nagar, ist phase, bnagalore.
                              Ack. Ref. [protected] dated 10th august 2017
                              Dis connection has been done at r. T. Nagar, bangalore
                              But no action has been taken to install at j. P. Nagar,
                              Finding lot of inconvenience. I am retired as technical officer
                              Departmnet of materials engineering, indian institute of science
                              Bangalore. We are not able to use broad band and we are deprived of
                              Communication. I am customer of bsnl from year 1995..
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                karthik_anchor
                                from Delhi, Delhi
                                Sep 8, 2017
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                                Website: my bsnl app

                                My name is karthik during recharge of 429 from mybsnl app after the payment file not found error came.. Amount was deducted from my bank so kindly please check the issue and i am unable to get whether it is bsnl fault or sbi fault so please kindly look at my issue and the details of the transaction are furnished below

                                My mobile number is [protected]
                                Mobile number:[protected]

                                Acc no:[protected]

                                Reference number - sbipg jt[protected]
                                +2 photos
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                                  CREATIVE TEAM
                                  from Hyderabad, Telangana
                                  Sep 8, 2017
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                                  Dear sir, my bsnl number is [protected], i recharged the amount ₹429 (Unlimited call offer) after confirming the one of the bsnl customer care. The customer care executive tells us to this offer applicable in roaming also but now after recharge i did not call to anyone...

                                  Strictly speaking if i did not get refund my money i registered the complaint in consumer court... I have voice record of your customer executive...
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    santsasova
                                    from Kolkata, West Bengal
                                    Sep 8, 2017
                                    Resolved
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                                    Resolved

                                    I have surrendered my landline phone[protected] along with the instrument and accessories in march, 2017. The landline phone had been disconnected in march, 2017 too. Other formalities also have been completed in march, 2017.

                                    I regret to inform you that i have not yet received refund although the benchmark time limit of 60 days have elapsed.

                                    I visited the accounts section at uttarpara telephone exchange of hooghly district and talked to the official concerned who assured that the refund will be credited to my bank account soon but in vain.

                                    Kindly look into the matter and pay the refund as early as possible.

                                    - santasova kandar
                                    [protected]
                                    Email: [protected]@gmail.com
                                    Oct 24, 2017
                                    Complaint marked as Resolved 
                                    Today (24.10.17) I have received refund of Security Deposit against landphone No.033-26645319.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Sep 23, 2017
                                    Updated by santsasova
                                    Neither any action to my complaint in respect of Landphone No.[protected] has been taken nor any medsage/reply received yet.
                                    Oct 07, 2017
                                    Updated by santsasova
                                    No development as on date.
                                    Oct 20, 2017
                                    Updated by santsasova
                                    No development.
                                    Oct 24, 2017
                                    Updated by santsasova
                                    Today (24.10.2017) I have received refund of security deposit against landphone No.[protected]. Thanks to the cosumer complaints board and the BSNL for their help.
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                                      M
                                      mailtogobind
                                      from Jammu, Jammu and Kashmir
                                      Sep 7, 2017
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                                      Address: 144001

                                      Respected sir,

                                      I wish to bring to your kind notice that the telephone was got disconnected in december. 2016.
                                      Many times i have personally visited to accounts office jalandhar for the security refund, but every time got one or the other excuse.

                                      Such type o[censored]nreasonable delay is never expected from such a revered organisation, losing faith in the system.

                                      You are kindly requested to look into the case and oblige.

                                      Thanks gobind singh m. No, [protected].
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        ramnathsingh
                                        from Delhi, Delhi
                                        Sep 8, 2017
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                                        Address: 201008

                                        I was using prepaid mobile number since long and decided to change it into postpaid. I had applied for prepaid to postpaid connection with my mobile no [protected] on 05/09/2017 to ms rekha mam bsnl office ghaziabad.
                                        She said the mobile sim will be active after 24 hours and if any problem occur then bsnl will contact you till today it is not activated neither any call from bsnl office regarding this. Activation of sim is very urgent to me and it affect my daily routine as earlier prepaid sim is now not working.
                                        I have no any contact number to contact her. Pl activate the same and inform

                                        Thanks
                                        Ram nath singh
                                        M-[protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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