Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,
Kindly change my bsnl post paid billing address in a new posting place. Since 7 months is running but the bill is come at the old address. So, kindly look into the matter positively.

Old address : ii-c-156, vidyut vihar colony, ntps-shaktinagar, distt.-sonebhadra up - 231222

New address : ae-29 ntpc colony, vidyut nagar, tanda, distt-ambedkarnagar, up-224238...

I am switching my network from 2g to 3g then the network is gone, this problem occured yesterday and not yet fixed.
Again i am switching to 2g network then the network and internet work properly.
I am using bihar sim in delhi from past more than 1 months and the network and internet is working properly but yesterday network lost never came back.
My bsnl no - [protected]

My landline no [protected] is not functioning and also internet is not functional. I have complained many times but the problem still exists. The connection problem of telephone needs a permanent solution because i am tired of complaining everyday at bsnl authorities.
Pls direct the local bsnl authorities to give a permanent solution to the problem

Sir,
I requested you to please refund my security money in my bank account only with final settlement as soon as poosible. My telephone number was[protected] at 2246 type ii a, hal township, ojhar, nasik, maharashtra 422 207. For banking transactions my deatils are as follows: name - radha krishna bhardwaj, saving bank a/c no. [protected], ifsc code - sbin0001196, sbi branch address - hal township, district nasik, maharashtra - 422 206.

I've already applied for surrender of my landline connection no[protected], but funny enough that the bsnl wants me to submit the original receipt of security deposit which was made long back while installation. Though, i find the same is visible in their customer portal. This a kind o[censored]nnecessary harassment and attitude to non refund of legitimate claim, needs your attention.

My telephone number is[protected] which name is sujanmal juharmal jain but in bill name is sujanmal juharmal jain so i want to change the correct name sujanmal juharmal jain. Plzzz correct this name as soon as possible i want to change its wrong before many years i think i have connection on that time is wrong till now. So plz correct only one word huharmal and i want juharmal.

Customer name: g. Rajendran
Bill number: szdtn[protected]
Account number: [protected]
Phone number: [protected]

The payable amount is rs:1380 for current october month. I paid at saturday (7.10.2017) night through this website (https://portal2.bsnl.in/myportal/cfa.do).I used to pay bsnl landline bill through this website for the past 10 months. Though my amount is debited for the current amount from sbi bank & still it shows that i didn't pay for the current month and also e-receipt is not at all getting generated. I waited for more than 24 hours but there is no use.

I called bsnl customer care service & they asked me to check this website (www.selfcare.bsnl.co.in).I signed up and checked it shows my bill is not at all paid for the current month. I sent a complaint query to this email id ([protected]@bsnl.co.in) as because if there are any transaction issues they were been notified to use this email.
Though i paid still the status is unpaid so what i should do?!

Sir,
I have broad band facility in my house but with in 2 days it shows speed limit has expire, and slow speed on wi fi started.

Mobiles are getting in rs. 429/- 3 month period, and 2 gb daily, unlimited st local calls, and with full speed for 3 months.

We pay rs. 700/- to rs.1000/- per month, we are getting low speed. Why?

Please make new plans that will give more facility to land line broad band (Wi fi) user.

Thanking you.

I applied for disconnection of bsnl broadband connection as well as land line connection at ambattur telephone exchange on 07.10.2017. To my utter disappointment i received a message on 10.10.2017 at 9.11 a. M. That my request for disconnection has been cancelled. The irony is that the message wishes me for a continued patronage with bsnl. The service is so poor that the person who took my call on 1500 speaks in such a rude manner that she could not tell the reasons for the cancellation. This is ridiculous service from the public sector owned telecom company. This attitude of the staff forces many to shift to other private telecom companies. I request that my complaint may be attended to immediately.

Area std code-0485
Phone no-2251796
It is out of order from march 30, 2017 and in same condition till yet. I register my complaint many times through complaint booking system and also directly at bsnl office at koothattukulam. They do not take any initiative to resolve my complaint. When i asked about this they told that this is because of cable fault. But all other land lines in my area are still functioning except mine.
I request to consider my complaint and take necessory action against the irresponsible behaviour from the concerned people and also make my land line connection functioning.

Sir,
Kukkedi village near historical place venur of belthangadithaluk, is not having a mobile coverage from any of mobile towers located nearby. This village is is having enough number of people to use mobile phones but we are all certainly away from the facilities of any mobile phone facilities. As such we request you to provide enough strength for signal or to provide an additional tower in the village near an industrial training institute running in the village.
We hope you will respond quickly to this.
Thanking you,
With regards

Regarding my post paid mobile bill which i am getting after the due date, and hence not able to pay in time, also informed pgm bangalore thro mail, but no news from him also, this is happening since last 2-3 months. Last month the due date for paying bill was[protected] but we received the post only on[protected] that too with seal dated[protected] from post office, hence it is a clear case of negligence from bsnl side may be intentionally, but i am getting bills after the due date, even i[censored] take the duplicate bill, what is avilable is only without barcode, which is also difficult to make the payment in bangalore-one etc.

I have surrendered my landline no [protected] at ozar bsnl office 0n 14/04/2017 due to shiffting of house from ozar township to ozar. After that i got one message from your department that dear customer your ph no [protected], a/c no[protected] has been billed with rs -2957 on 24 may 17 and due date is 12 june 2017. This means i should get refund above amount.
But still date i did not reacived any amount from your department. One of my friend l. S khairnar landline no [protected] has also surrendered his number on same date, we both have surrendered our landline on same day. But he got his refund two month back. I several times contacted at your office {cashier [protected]}but all times they replied that for such things it takes time, we have send your proposal to mumbai.
Sir if we both friend have surrendered our landline on same day and he had got refund his amount two month before then what is the problem for my amount refund. Sir pl look in to my matter and do the needful help.
.
Thanks & regards
Anil j. Patel
Jyotirgamaya'plot no 06 panchawad nagar,
Ozar, tal. Niphad dist nasik
[protected]

I am facing unauthorised otp generation in my bsnl prepaid mobile from 57171 on my number.
It has become problematic and causing me meaningless trauma and stress because i don't know where is it generated from and for what? I am concerned about the security of my perspnal data and financial security. Kindly do something about it or i'll be forced to take legal actions.

I have recharge through my paytm id recharge of rs.550/- top up of bsnl operator ref. No. [protected]. Dated 01/10/17 time 01:58 pm recharge mobile no. Was [protected] but no. Is wrong

Pls arrange to transfer balance in my correct no. [protected] from wrong no. [protected] or refund in my paytm a/c. Even though i have send message from my mobile no. I. E [protected] for the reversal of recharge immediately but till date amt. Not yet refunded

I therefore request kindly look into matter sought out my financial issue as early as possible

Thanks

Sir,
I sukumar sarkar a staff of doordarshan kendra allahabad applied for new telephone connection and paid rs. 500/= on dated 04/09/2017, and a telephone no.[protected] alloted to me. After one week i call customer care and want to know the status, the bsnl representative said you are in que and connection will be given soon. On dated 12/09/2017 a sms from bsnl received that your telephone number[protected] has been cancelled. Again on dated 30/09/2017 a sms from bsnl received that your telephone number[protected] has been cancelled. Till then i have not given any telephone connection from bsnlin the registered address. After that a new phone no.[protected] alloted to me without giving any physical landline connection. Yesterday, on 07/10/2017 i received a sms from bsnl that your ph. No.[protected] has been billed with rs. 535/= on 01-oct-17. And due date is 25-oct-17. I call bsnl customer care again, bsnl representative replied that your telephone number[protected] has been activated from 30/09/2017. I said him that i have not given any connection from bsnl till now. Sir i want to know, how it is possible that without giving telephone connection, tel. No.[protected] activated and billed rs.535/=. Kindly take necessary action please.

Sir, i have recharged through internet banking for my mobile no [protected] on 7/10/17 for rs220/- at about 20.38 p m. Recharge is for bsnl prepaid phone and the ref. No. Is igacdqpqs4. But my phone no is not credited with the amount. I have recharged through state bank of india internet banking and this is the second time i have experienced this kind of difficulty. Earlier i have this experience with the no [protected] even though i have received the amount earlier i don't know why this is happening? What mistake i was making? Or any other technical problem?

Sir,
My landline no.[protected]lost internet connectivity on[protected] @ 10.45 am and still not resumed along with this total line disturbance which makes unfit to use landline in either ways. The problem keeps on occurring on a regular basis. I would like to ask why there has been no action taken to solve the problem on a permanent basis. Plz take this matter seriously and do the needful such that services are restored immediately.

Location: gousiya town islampur main road old hubli.
Thankyou

I am s. Balasubramanian havng your company (Bsnl) sim card no [protected]/ whom not able to get my calls in my residence dr subbarayan nager 5 th street, door no: 36/13 block b./kodambakkam chennai:600024 tower service is very worst. Calls are not reaching /not able to dial or messages also not reaching / i have made sevral complaints ple please attend it in war foot basis..

I've paid a monthly postpaid bill amount of rs. 620 through paytm payments portal for the month of august 2017. For my bsnl account no.[protected].
A reference number was also communicated from bsnl through paytm. But the same acknowledgement wasn't updated at bsnl portal and no receipt was generated against this payment. On portal, payment against this bill still showing pending.

I've registered a complaint regarding this issue on bsnl complaints and grievances section on date 21/09/2017 but no resolution or communication has been initiated from bsnl.

Though i've communicated to bsnl cce for this but no corrective action has been taken.