Bharat Sanchar Nigam [BSNL] — not able to solve broadband and telephone problem

misto1997

from Jalandhar, Punjab

Address:

Chandigarh, Punjab, 160002

Its been almost 2 month im trying to complaint against telephone and broadband but no solution is given by bsnl office. I have changed plan to 690 i. E 10mbps speed but they are providing me 6mbps speed and saying that they dont have 10mbps port. Why they are giving 10mbps plan if they cant fulfill it moreover check my complaints from last 2 months continuesly broadband and telephone not working again n again. And im sick of complaining to sdo and jee.

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Comments

Rave2ravi

from Ludhiana, Punjab

Sir a phone call from Bsnl and they subscribed on their own the friend chat service and deducted rs30 on calling their customer care to refund my deducted money and stop the service very same day .they stopped the service but refused my refund .Their should be a confirmation message to start the service

Dendi

from Gopalganj, Bihar

For the past 1 month i am experiencing high ping to south east Asia servers. i use my connection mainly for gaming, but for the past one month the ping has been at 300+ms ..
Connections to south east Asia are being routed to Bangladesh, then Europe and then back to Asia, amazing ... fix please .

189744 ktr.aero.14

from Chennai, Tamil Nadu

Discontinuous bad service. Unorganised.
5 minute service, 20 minutes gone.
I think satellite problems xD lol. Bad service.