Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected Sir,
I am a postpaid consumer of BSNL.The said provider withdraw my outgoing facility 05/06/2018 whereas my due date was 25/06/2018 and before crossed credit limit. Incoming calls also bared within one month, no massage's of bank school.gas connectio, and all other important survices highly hampered because such activities of BSNL, though still BSNL tower shows in my mobile set, but no services got from the said connection. In this way BSNL misguided me.I not availed the minimum services by BSNL being a postpaid consumer whereas prepaid consumer got free incoming for long days.I repeatedly mailed but they sent only a hardcopy of bill of the month may'18.I want your help. Please do NEEDFULL.Thank you Sir.
JHUMUR GUPTA
17/08/2018

Sir,

I had a land line connection vide telephone no[protected] since last 25 years. Subject phone connection was out of order since last one year and no repair has been carried out by the concerned authorities despite of repeated requests for its functional. Being a old and reliable customer, i want to enjoy the bsnl service. Authorities concerned reluctant to repair the subject phone and further stated that to disconnect it. Bill received l for an amount of rs 625/ — has been received by me for service charge.

It is however, requested that i may please be repair my faulty land phone at the earliest.

Thanking you,
Yours faithfully,

(Sasidharan i)
Iraniyil house
Po : melur (Elattery)
Chenegottukavu
Koyilandy, kozhikode
Pin : 673306
Phone no : [protected]

I have booked my complaint through bsnl customer service and they provide me complain number [protected] and assured me to repair it in 48 hours but no have came to repair it. After 48 hours i again called them and they put my complaint on escalate mode. But still no has came. It always happen that bsnl employees take at least a week to resolve issue.
I hope they will realize my problem sooner and fix it asap.

Sir/madam, i am having post paid bsnl sim tiruchirappalli telefon unit. My account number[protected] and my email id [protected]@gmail.com my pancakes number is epapp0047f. My name as per pancakes natarajan pachamuthu but my name noted in the monthly bill as nataraasan pachamuthu. And pancakes number also wrongly entered in the bill history. Due this cst no also wrongly entered inthe bill history. I have requested the custer care regarding this fact. My cell no. Got from tiruchirappalli telecom unit. I request you kindly make nessesary correction in name and also pan card number in the bill. Natarajan pacha muthu pan card no. Epapp0047f.

I am shamini k my telephone no [protected] and a/c no. [protected] i paid last two months not used phone with bb plan plz check the usege and adjust further utilisation i transfer connection to my father kindly do the needful i very thankfull to your service. I am since being banl costumer ever kindly do the needful. Tk u
Yours sincerely shamini k.

Dear sir,
I am g. Kalaiyarasan from karaikudi. Please send my call details (Incoming/outgoing) for last month. If anything needed for identity verification, please contact me through to my mobile number for inquiry.

My mobile number [protected]
My permanent address: 1/164, veppampoondi, salem, tamilnadu-636101
Mail id: [protected]@gmail.com
Thank you.

My connection no.[protected]bsnl khatima dist u s nagar uttraakhand) name sandeep kumar . My internet service not working since last one and half month. Lot of complaints at local exchange and thro customer care. After one month i was told that your modem is defective . I have purchased new modem.
I made about 5-6 visits at exchange. Handed over the modem 3-4 times. No response over telephones.Made a complaint with bsnl docket also ref:- utr/co/2018/669 2 days back and waiting for solution.I have already made a loss of time and money over this issue. Without services i have been issued bill for this period also.
Kindly look into the matter and do proper solution.

Before four months, i had swifted from bsnl to vodafone. My number is [protected]. After changing from bsnl to vodafone, i had recharged my mobile number twice but i didn't even maked a call from that number. So on april 7th that number had blocked and it returned to bsnl. It's one of my important number, so please try to reactivate that number as soon possible.

Sir

We would like to bring your notice that broadband service provided by you to our branch is not providing proper network which causes inconvenience to us & affect our day to day working condition. So kindly look into the matter & short out the issue to provide efficient network to the branch, otherwise deactivate broadband service to[protected] with immediate effect.

Central bank of india
Imamigate

Dear Sir/Madam,
This is to inform that my mother age 59 (heart patient) had submitted hard copy in written to surrender the Broadband and Telephone connection for the Telephone number 27528119, two times after April 23, 2018 at Melmaruvathur BSNL office-603319.
In regards to follow up, my mother visited second time and spoken to the Junior Engineer regarding the disconnection of Broadband and Telephone connection. But no action has been taken. During customer complaint enquiry, I haven't provided the phone number of the BSNL Top executive contacts.
If you check the data downloaded and total calls dialed starting from April 23, 2018, then it will be zero. I would like to notice the officials in BSNL melmaruvathur 603319 office haven't updated the records after surrender. Called many time no response.
I have got a notice to pay Rs.3724 for the non payment of bills. How can I take responsible for this events. The officials are not responding.
Please update the records so that I get zero payable bills by detecting the refund amount for one month, since there is only one month delay. This has been discussed with the Junior Engineer at BSNL office melmaruvathur 603319.

Excuse me sir. I am the bsnl landline customer. I need the incoming call lists of this month. Please sir. Someone is calling me and talking in bad words. I registered in bsnl selfcare but they give only outgoing call lists. I need to trace that number. So please send me the incoming call statement of this month. If possible send me all the statement

Phone number-[protected]

I lost my mobile handset alongwith my sim card my mobile no is [protected]. I want to block the sim card so that no one mis uses it. But the bsnl officials say that i should visit the bsnl office and request for blocking the sim.. I lost the sim card at 6.00 p. M and bsnl office opens tomorrow only at 10.00a. M, which means that sim cannot be blocked immediately. Hence customer care should not insist upon visiting bsnl office to block the sim card. I request the bsnl to block my sim immediately.

I have wronglyade the landline bill. My land line no [protected]. I have inad ertantly paid to [protected].
Rt no [protected]
Transaction i'd fcdr[protected]
Amount1403/-
Ph no [protected]
Account no, [protected]
Bank ref no., 025799
Invoice no. Sdctn [protected]
Kindly rectify and pl arrange refund at the payments made through kvb theethipalayam

Dear sir
My name is suhas purushottam pande and my land line number is[protected]. I do not have any problem with this number.
My problem is as under:
Since last 02 month i am receiving sms and bills of land line no[protected]
This is not my number and i made several verbal complaint to bsnl but sms are still receiving. I do not know whose number is this.
Regards
Suhas pande

Dear sir,

I would like to bring to ur notice that our landline and brodband is not working properly since last 9 years "but your bills are coming on time to time but no proper service". We also had complained several times to bharat sanchar nigam [bsnl] about this matter to local telphone exchanges but no action is taken satisfiedly. We will come on the road by only paying bills. Its realy annoying..

प्रति महोदयजी, हमारी तालिका : करजन, दी, वडोदरा, गुजरात मे नामे सी जी पंचाल & ब्रदर्स के नाम से एचपी गैस एजन्सि हे, ( 24000 + कस्टमर ) हमारी ऑफिस का रिनोवेसन कम चालू हे (41 बाज़ार समिति- नवा बाज़ार, करजन ), इस लीए हमारा ऑफिस हमने शिफ्ट किया हे, हमारा telephone नंबर[protected] G 12 कोट्टन कॉम्प्लेक्स, नवा बाज़ार, करजन, ) सिफ्ट करने के लिए एप्लिकेशन करजन basnl ऑफिस दी हे, मगर आज तक हमारा टेलीफोन लाइन shift नहीं हूआ हे,

I want the call list of my mobile no. [protected], both incoming and outgoing on[protected] for producing before a court of law. Some body called me on[protected] at 12.43 pm said to be from the office of an authority where one of my cases is pending. The person called me has abused me and threatened me of dire consequences if i am not withdrawing my case. I want to produce the call list dated[protected] of my number [protected] to prove that i received such a call from the said person. You are requested to consider my request and to sent me the call list as stated above.

My BSNL landline[protected] under pilar exchange of Goa BSNL is dead for last one month. Several times I visited Pilar exchange for the repair. Then I complained at 1500 customer Care.Following are various complaints dock number in last 15 days.
[protected], [protected], [protected], [protected].
I also talked to customer care personnel several times. They only say by evening or tomorrow things will be alright. I tried to talk to Pilar DE. He says BSNL landline are used only for house address proof.

I now want to disconnect the line.Please advise. I don not see in the portal for disconnection option. Please help

I lost my mobile handset alongwith my sim card at begusarai. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o anand kumar mob. No. [protected]

Hi i have taken a bsnl network landline and internet with 40 mbps. Since last 20 days there is a breakdown in my landline and internet. I have spoke to customer care and there higher officials also. None of them have taken aaction against it to resolve my issue.
And then mr. Satyanarayana who is the je of my area yapral sainikpuri division along with his superior came to my house to check the problem. He was least bothered to check the lines, what happened and how it can be resolved.. He came just saw the modem and then went away stating my technical person will come.. When he is not aware of anything why he should come and waste my time.. And so called people will never come in time.
After few days there techicans came saw the device and told there is a signal problem and wiring issue they changed it.. But my network problem is still not resolved.

How many times i call satyanarayana he is least bothered to check and attend the issue which is pending from 20 odd days...

This is the worst service from bsnl.. I wil recommend everyone not to use bsnl if you are thinking as the service is worst.. The people will even not lift calls how many time we try to reach them..

Today morning that is 31st july 2018, i called him many times, he is least bothered to lift my call.. Finally when he has attended my call he is speaking rudely and harshly.. Do you think people working in government sector will behave like a road side people.. I don't know how this particular person got job in the big branding like bsnl and that too in a government sector. I am sorry to say this but he is unfit to be in bsnl with the kind of attitude he has..
Finally i want some higher officials to take strict action against him mr satyanarayana and i want a call from bsnl higher officials..

Contact number of mr satyanarayana — [protected]
Landline of satyanarayana — [protected]

Please make sure i want a call from top management and also a strict against need to be taken against mr satyanarayana and also apologize from him..

Regards

Dinesh
[protected]