Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi i have taken a bsnl network landline and internet with 40 mbps. Since last 20 days there is a breakdown in my landline and internet. I have spoke to customer care and there higher officials also. None of them have taken aaction against it to resolve my issue.
And then mr. Satyanarayana who is the je of my area yapral sainikpuri division along with his superior came to my house to check the problem. He was least bothered to check the lines, what happened and how it can be resolved.. He came just saw the modem and then went away stating my technical person will come.. When he is not aware of anything why he should come and waste my time.. And so called people will never come in time.
After few days there techicans came saw the device and told there is a signal problem and wiring issue they changed it.. But my network problem is still not resolved.

How many times i call satyanarayana he is least bothered to check and attend the issue which is pending from 20 odd days...

This is the worst service from bsnl.. I wil recommend everyone not to use bsnl if you are thinking as the service is worst.. The people will even not lift calls how many time we try to reach them..

Today morning that is 31st july 2018, i called him many times, he is least bothered to lift my call.. Finally when he has attended my call he is speaking rudely and harshly.. Do you think people working in government sector will behave like a road side people.. I don't know how this particular person got job in the big branding like bsnl and that too in a government sector. I am sorry to say this but he is unfit to be in bsnl with the kind of attitude he has..
Finally i want some higher officials to take strict action against him mr satyanarayana and i want a call from bsnl higher officials..

Contact number of mr satyanarayana — [protected]
Landline of satyanarayana — [protected]

Please make sure i want a call from top management and also a strict against need to be taken against mr satyanarayana and also apologize from him..

Regards

Dinesh
[protected]

Respected sir,

I have subscribed for service video3 on my bsnl mobile. As it is no useful to me and often rs 3 is being charged for nothing. So, please deactivate this facility immediately to my mobile bearing no:[protected] as it is not worth.
Kindly do the needful and intimate the same.

Regards,
Dakshina murthy b
My mobile no: [protected]

Over the past two weeks, i tried porting to jio from bsnl for the number [protected] twice but both times, the request was rejected for the reason of contractual obligation. Please allow me to port to jio! Everytime jio sends the request to bsnl and the next day i receive a message that the request has been rejected due to "contractual obligations" and there is no exact reason for rejection and the steps needed to rectify it.

Sir,

I took my land line connection on 2013 (Mytel. No is 2575023). Since then because of lot of disturbances nothing was audible. Eventhough complaints registered many times in the cochin university brach tel. Exchange, (Thrikkakara) the defect/problem existed. No the telephone is totally out of order. Even-though there is no use, i was paying the monthly rents as per the bills sent to my address.

So kindly make it useful to this customer.

Thanks and regards
Meena munir
Sunrise thrikkakara gardens
Changampuzha nagar p. O
Cochi
Tel.[protected]

I am receiving fake otp sms from 57171 in my bsnl no [protected] and also from 5711102 saying that i have been deducted some charges for some services divya_14. But i have never done such type of things and i always use my mobile judiciously. But this is spam. I have called bsnl customer, they are totally useless, saying we can't do anything for otp. I request you to escalate the matter. I am already filling an police complain on this matter in my local ps against this spam.

Portal : portal. Bsnl.in
Payment gateway : techprocess payment services
Transaction amount : 825
Transaction id :[protected]
Date :21/07/2018
Time : 07:33

Dear sir
I am complaining you about the issue twice within a week. I again tried to pay my bsnl bill of amount - 825 and same thing happens the amount got deducted but bill status is still pending.

I would like the amount deduced to be returned and also requesting you guys to resolve this glitch issue as soon as possible. As i hope i don't need or want to stop using your services in future.

I have been using bsnl broadband connection for quite a number of years now, and what i have found is that there has not been a single time when the internet speed is as per what the plan says. I take this matter very seriously as it's frustrating to have slow internet when work needs to be done, all the while our endeavours multiplied by the number of internet timeouts.

I wish that this matter is to be taken seriously and hope that it would be resolved soon. Thank you.

I have terminated my bsnl broadband connection in february 2018 after payment of all dues amounts and i have not yet received my refundable security deposit after 4 months of termination of bsnl broadband connection. The details of aforesaid connection are as follows:-
Customer id - [protected]
Account no.- [protected]
Phone no.[protected]
Kindly do needful.

Dear sir,
I have taken a ftth connection with telephone no 2970144 to address: qr no:144/b, sector-12 ukkunagaram, visakhapatnam steel plant, visakhapatnam. On[protected] at 15:28 hr, i have paid the monthly bill of rs765/- on line from my state bank of india account reference no: nsbi[protected]igaeagdrv7. Ill date i did not receive any receipt / e-receipt. Please update my payment in your record and issue me a receipt.
Thanking you
Pradipt dipak rout

I paid my land line bill of tell number [protected] by icici credit card and charged to this card with following message


Dear customer,

Thank you for using icici bank credit card.

Your icici bank credit card xx6001 has been used for a transaction of inr 1, 676.00 at bharat sanchar nigam l on (July 24, 2018; 17:15:13).

Please help me to either this to be credited in my bsnl telephone account against the bill of july 2018 or make refund to me

In erode district, people from villages [lingagoundan valasu, poondurai semur and aaluthupalayam] facing bsnl network coverage issues. Couldn't even make calls. There is no point in using data plans.

Issue has been reported to local bsnl office [modakkurichi] but there is no action to rectify this issue.

I don't know whether this complaint request will solve our issue or not. But almost all people from our villages are using bsnl network only. If the problem continues, it would be better to change our network to other private networks where we will get good services of network coverage.

My bsnl mobile [protected]. Voicechat is activated. I don't want it. But it is not unsubscribing. What do i do? My unscub request are getting cancelled 'invalid request' *777# is not allowed or failed. What to do? I can't afford rs deduction on a value added service i don't even use. Is it being a mistake using bsnl services? Shall i discontinue it forever? Return back my amount i am not interested in this service. Why it is not unsubscribing all my efforts gone in vain.

I requested my mobile number to be ported from bsnl to jio on 16th july, 2018. The request was cleared on 20th july, 2018, and in the sms it was mentioned that the number will be activated on the jio sim on 23rd july, 2018. It is 10:30 pm on 23rd july and yet my sim has not been activated on my jio sim. The bsnl sim works instead. I have been told that it should not take more than 7 days to get the number ported and it has been a week now. I recently shifted to delhi and bsnl has horrible service here so i can't make calls. I am only relying on whatsapp for now. I've been juggling 2 phones and would like to make a convenient shift to one phone and my new sim as soon as possible. Please help.

It is going to be about more than a 5 month since my broadband is not working after 7 pm.in this regard i have made many complaints to your dept. They have attended the problem but there is no improvement. Yesterday also your lineman attended the problem. Situation is still pathetic & unsolved. Please take the initiative to look into the problem as soon as possible for which i shall be highly grateful to you.

Hi
Sir/mam i am bsnl sim user but my area network problam 3 days bad problam i am online buisness man any time my bsnl som important.
Sir i am highly request you my sim card network imdatly show.
I live in guwahati boko chamaria area rangapani, my name is anowar hissain my pan card no - apeph7554r. Voter id no-mrf2409510.
My problam bsnl no - [protected] & contac no-[protected]. Imidatly
Email-anowarhussain. [protected]@gmail.com
Screenshot 2 no sim

My name is bhargav ajani and i show daily useless messages in my phone so, please complaint against bsnl and solve my problem

This is not only my phone number this is all of numbers of my family who has bsnl sim i provided his numbers with detail information

I get daily 9 to 10 unwanted messages from bsnl and other third party so please provide some help and my mobile number is [protected] and my gmail id is bj. [protected]@gmail.com

My sister's number [protected] his name is monika

CDMA sim [protected] from bsnl Kelly’s- receipt no prepaid/KEL/2018-19/1 dt 16.7.18. RUIM no
[protected]. Still it has not been activated in spite of my frequent requests. They didn’t consider my request and so far not taken any action from their end.
Please look into the matter and to take action in this issue at the earliest.
Mahadevan
Manager, RBI

Ek refund lene ke liye bhi itna time lag rha h to services kitni poor hogi sochiye. Connection dene k time pe sab jaage rhte h but refund dene ki baat aati h so jaate h. Worst services BSNL. And computer technology hone k baad bhi itna delay kar rhe h.. Wow.. Hats off
Jis tarah penalty lagate h refund ko with interest repay karein if BSNL realise their mistake or i will have to take some other action
I hope it will be shameful for bsnl to such inconvenience to their customer and as soon as possible they will refund it.

I Mr.Dilip Chand Rajan R/o village-Bhajanpur, Post office-Chandani, Dist-Champavat, Banbasa was having broadband line connection.But due to weak speed of internet, I disconnect my broadband on 4/5/18 with all relevant bill have been paid upto March-2018.However, again the bill amount shows Rs.3051/- till date.Several time given call to your bsnl exchange Khatima to know the fact, but there are not giving proper reply.So, let me know the actual bill to pay by me.

I have tried reaching BSNL several times but sadly couldn't. I have given application for disconnecting of my account on 7th February 2018. My active number was disconnected on 26 feb 2018. I had deposited 2 instruments for the same and local office SDO in sector 15 faridabad had assured me that it will be taken care of and the last bill will be adjusted in the deposit amount. It's been more than 5 months since the disconnection and I am still receiving bill. My security refund of Rs 5000 is still not processed. I called the GM and multiple times to accounts office and they never pick up. I went to office and asked and nobody cared to give any response.
I am really worried about the service and need help in this matter.

I sincerely look forward for your help and fixing the issue quickly of disconnecting the other number and process the refund.