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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 181

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S
Sagar Asani
from Solapur, Maharashtra
May 23, 2018
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Address: Nashik, Maharashtra, 422002

From last few days receiving call from [protected] asking for nonpayment of credit card and calls us Mr. Aher many times I told them this is not his number and we don't know who's Mr. Aher but this cycle is not stopping. Request you to please look in to the manner from your end.
Thanks & Regards,
Sagar Asani
M/s. Indira Medical Agencies
Nashik
[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    G
    getwell
    from Noida, Uttar Pradesh
    May 21, 2018
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    Address: 0562-2641010
    Website: [email protected]

    My landline broadband connection does not work properly last two month.

    I am complain regarding this to local area office of b. S. N. L. But there is no response from theresometime it may works but almost they are useless for us. If they are not working properly i am able to disconnect that and apply for a private connection with in a three days of that complain recorded

    I`m from hospitalization so, it may required the proper connection of broadband connectivity.

    My number is[protected]. Getwell hospital, 33 laxmi nagar, sikandra, agra-282007 (U. P)

    Please take some action regarding that such matter as soon as possible
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      R
      rakeshkumargarg
      from Ellenabad, Haryana
      May 21, 2018
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      Address: Sirsa, Haryana

      My telephone number [protected] was disconnected on dated 8/04/2017. But after passing above one year, my security has not been refunded till date. While i have gone in touch with bsnl sirsa.
      After reminding again and again no refunded my security amount rs 4676/-.
      You are requested to look into the matter and arrange to refund my security amount. Otherwise i will go to court to get justice.
      Once again requested.
      Thanks
      Yours faithfully
      Rakesh kumar garg
      15/155/4, bansal colony
      Sirsa. 125055
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        M
        me_ayussh
        from Nichlaul, Uttar Pradesh
        May 21, 2018
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        Address: Khagaria, Bihar

        Dear,
        Sir/madam
        My cell no. [protected]
        Is not working all the outgoing calls and messages are not working properly.
        From another sim from same handset calls are going. But from bsnl call is not going. Please solve it as soon as possible. I am facing much problem about this. And if it can't be resolved please advise me to do anything.
        Yours
        Ayush
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        This is to inform you that our area std code 05446 pipri renukoot sonbhadra up east has network problems many times.

        please look into the matter & do the needful at the earliest.
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          N
          Narasimhan Ravichandran
          from Karur, Tamil Nadu
          May 20, 2018
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          Address: 620006

          To day 20.05.2018, morning i made recharges through online using my atm cards, on my two mobiles gsm bsnl numbers at rs 125 (Combo 125), as to day being the last day, on these mobiles. The details are as follows.

          Pgsm[protected]

          [protected]:32:01.0

          [protected]

          125

          Pending

          Pgsm[protected]

          [protected]:41:17.0

          [protected]

          125

          Pending

          But the recharges made, were not yet (10.01 am) effected on my mobile. Kindly effect the recharges with benefits there in to my mobiles.
          Thanking you in advance.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Service is not good from thanem bsnl exchange, always neglecting us, i pay a bill around 900 every month, plz do the needful
          satya2728's reply, May 14, 2018
          plz help me sir or warn to thanem exchange worker to do resolve problem, he is very careless man or change the worker in thanem exchange
          Complaint no.
          [protected]
          [protected]
          [protected]
          Nobody came to my office to resolve problem.But as per bsnl records query has been resolved.
          Poor service.
          Landline no. 07325_258704
          I lost my phone with my sim card.My number is [protected].Please block my sim. After blocking please Send me email.
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            A
            Amitdhull36
            from Jind, Haryana
            May 19, 2018
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            Address: Panchkula, Haryana

            With due respect, i wish to inform you that, i have one bsnl landline connection with internet phone no.[protected] from year 1995. But from last 5 to 6 months, sometimes, phone does not works properly or sometimes, internet not works properly due to telephone’s wire are old with many cracks & many joints.

            Now, request to you, please replace old wires. With new wires, landline phone & internet can do work simultaneously.

            If you have any query, fell free to call me on my contact no.-[protected].

            Looking forward to an early action from your side.

            Thanks & regards,

            (Sh. Raj kumar dhull.)

            H. No.-36, housing board colony,

            Kalka. (Distt.-panchkula.) hr.

            Phone:[protected].
            Email : [protected]@yahoo.co.in
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Our premises is shifted and new no. Is 27911714. We have not received telephone bill. So we could not pay it. Pl. Issue a duplicate bill.
            As we are not Check, it seem to be phone is dead for last 45 days
            Sir, i do every possible settings of my modem but it is not configure, , , , , so please solve it .
            I have not received the bill for the last one year (from apr 17 to apr 18) .Please send bill on my registered mail id as well as address.
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              C
              Chabi Bardhan
              from Pune, Maharashtra
              May 19, 2018
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              Address: 411020
              Website: BSNL portal

              I have been desperately trying to get my caller id activated on my land line phone of bsnl since last four days but of no avail. I tried through 1500 dialing, they gave me a complaint no. But nothing has happened. I am trying through internet and they are sending me otp but i am not receiving any otp from bsnl on my mobile. So please advice as to how i should activate my caller id?
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              My bsnl prepaid mobile no [protected], orissa circle has been deactivated since i have not made any recharge from last 1year, but i want to reactivate it now again
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                N
                NET INDIA
                from Jugsalai, Jharkhand
                May 19, 2018
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                Address: 854301

                My adsl link is regularly fluctuated which make disturbance in my works... This problem is continued since november 2017... I have already complaint about this problem to bsnl customer care (1504, 1500), local exchange office purnea as well. Many times in online transactions payment was deduced by merchant site but not reached to destination due to adsl fluctuation. Due to fluctuation i have loss approx 15000 to 20000 rupees. I have meet many time to bsnl office as well as sdo but yet problem was not shorted out...
                Please cure this problem as soon as possible
                Complaints details
                Bsnl complaint number: apr.19 2018, [protected]
                Jan. 12, 2018, [protected]
                Feb.13, 2018, [protected]
                Feb. 24, 2018, [protected]

                My bsnl number is[protected]

                My contact number is [protected], [protected].
                My mail id - netindia. [protected]@gmail.com
                [protected]@gmail.com
                —
                Consumer affairs complaint number: 700257

                Complaint reg date:[protected]:35:54

                Complaint type : complaint
                Complaint details : name of the company — bsnl, purnea, bihar-854301... Landline no (In which problem persist) — [protected], type — prepaid, complaint no — [protected] (April 19, 2018)/ [protected] (Jan 12, 2018)/ [protected] (Feb 24, 2018)
                And many more... Problem details — according to the consumer, he has using bsnl broadband connection from the last year on month may, 2017...
                But from the month of november, 2017 he is not getting the network in his connection properly due to internet issue... T
                Here is some lane related issue behind this, for what his internet issue is fluctuating in time to time... He complaint regarding this issue for various times to the company customer care in this contact numbers: 1504,
                But till now he is not getting any kind of satisfactory response from their side... Moreover, the consumer is in trouble for this unavailability issue of the internet connection on his location... Expected —
                The consumer wants his problem to be resolved by the company side asap...
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                May 19, 2018
                Updated by NET INDIA
                My ADSL link is regularly fluctuated which make disturbance in my works... this problem is continued since November 2017... I have already complaint about this problem to BSNL customer care(1504, 1500), Local exchange office Purnea as well. Many times in online transactions payment was deduced by Merchant site but not reached to destination due to ADSL fluctuation. Due to fluctuation i have loss approx 15000 to 20000 rupees .I have meet many time to BSNL Office as well as SDO but yet problem was not shorted out...
                Please cure this problem as soon as possible
                Complaints Details
                BSNL complaint number: Apr.19 2018, [protected]
                Jan. 12, 2018, [protected]
                Feb.13, 2018, [protected]
                Feb. 24, 2018, [protected]

                My bsnl number is[protected]

                my contact number is [protected], [protected].
                my mail id- netindia.[protected]@gmail.com
                [protected]@gmail.com
                [protected][protected][protected][protected]
                Consumer Affairs Complaint Number: 700257

                Complaint Reg Date:[protected]:35:54

                Complaint Type : Complaint
                Complaint Details : Name of the Company----BSNL, Purnea, Bihar-854301... Landline No (in which problem persist)---[protected], Type---Prepaid, Complaint no---[protected] (April 19, 2018)/ [protected](Jan 12, 2018)/ [protected](Feb 24, 2018)
                and many more... Problem Details---According to the consumer, he has using BSNL Broadband connection from the last year on month May, 2017...
                But from the month of November, 2017 he is not getting the network in his connection properly due to internet issue...T
                here is some lane related issue behind this, for what his internet issue is fluctuating in time to time...He complaint regarding this issue for various times to the Company Customer Care in this Contact Numbers: 1504,
                but till now he is not getting any kind of satisfactory response from their side...Moreover, the consumer is in trouble for this unavailability issue of the internet connection on his location... Expected--
                The consumer wants his problem to be resolved by the Company side ASAP...
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                  Narendaren
                  from Arcot, Tamil Nadu
                  May 19, 2018
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                  Address: Dharmapuri, Tamil Nadu, 636807

                  Whenever i receive a message in my mobile no.[protected] from 54000 an amount of rs 3 is deducted from my balance. I have not subscribed for any value added service.
                  Don't deduct my balance. Please stop deducting money from my prepaid amount for receiving such message. Please deactivate message.

                  Please return/refund my amount deducted by bsnl for the same. I request you to take immediate action, i don't need any service except making, receiving call & sms.

                  Please reply my email id : [protected]@gmail.com

                  Thanking you,
                  K karuppiah
                  [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  May 19, 2018
                  Updated by Narendaren
                  Whenever I receive a message in my mobile no. [protected] from 54000 an amount of Rs 3 is deducted from my balance. I have not subscribed for any Value added service.
                  Don't deduct my balance. Please stop deducting money from my prepaid amount for receiving such message.

                  Please return/refund my amount deducted by BSNL for the same. I request You to take Immediate action, I don't need any service except making, receiving call & sms. Please deactivate sms

                  Please reply my email ID : [protected]@gmail.com

                  Thanking You,
                  K Vaidyanathan
                  [protected]
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                    S
                    sohamjoshi
                    from Ahmedabad, Gujarat
                    May 18, 2018
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                    Address: Ahmedabad, Gujarat, 382415
                    Website: consumer impaling.in

                    My name is Soham, I have recharge RS. 179/- Plan in Paytm throw at yesterday. But this plan is not activated in my number so I will complain in BSNL customer care number but he was said, " I don't care, this is not our plan and talking to ruffly and misbehavior.
                    So, please given to my recharge amount RS. 179/- Refund. I am requesting you.
                    Because sir I am student.

                    Thanking you
                    Soham Joshi
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Sonakka
                      from Bengaluru, Karnataka
                      May 18, 2018
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                      I have recently moved to bangalore. I want to avail broadband facility from bsnl. I registered online. Initially i had at least 10 people calling me from all branches of bangalore. Each one would ask me to find out who in my building has a bsnl connection, find their telephone number etc. This was difficult for me as i am working and new to the place. However, i did find out these details and called back one of the bsnl people to tell the number. The answer was, "this area has fibrenet, we don't deal with it." i also procured the number of one bsnl personnel at the branch closest to my area. I have called him umpteen number of times. He doesn't answer the calls. Now i have no option but to apply for some other service provider.
                      This is how good the customer service at bsnl is!!
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Bashista Biswas
                        from Kolkata, West Bengal
                        May 18, 2018
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                        Address: Kolkata, West Bengal, 700013

                        This is to bring to your knowledge that we have earlier installed a bsnl broadband connection bearing account number [protected] and phone number cg[protected]_eid and its not working from the beginning itself, and we have paid the bills for the period april 2017, may 2017 and june 2017 even after not availing the broadband facilities, but as the bill is continuously raising from bsnl so please, forfeit the due amount of bill showing 32, 385/- showing on the latest bill no. Edcwb[protected], as the bill raising process should be stopped from the period 1st july 2017 to 31st july 2017 itself but it was not done.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Prabhu BS
                          from Amalapuram, Andhra Pradesh
                          May 18, 2018
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                          I did the offer stv data78 on[protected] and i was credited 4gb instead of 2gb and deducted ₹156. The customer service girl told me that i have send two messages to the number 123 which i haven't (I still have the screenshot). When i asked for the return of ₹78, as i only needed the 2gb she said that since i have started using the service it is refundable. Also told me that the validity is only of a single offer. I think it is time i look for another service provider. At least the customer service wish me a nice day...
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            atulpund25
                            from Nashik, Maharashtra
                            May 17, 2018
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                            Address: Nashik, Maharashtra

                            Dear sir, madam
                            This is with reference to bill provided by BSNL are different.
                            sir,
                            my wife using a BSNL postpaid service having mobile no [protected] bill provided by BSNL are different photographs of different bills are attached.
                            Dear sir i am confused how much amount i have to pay to BSNl. This is very confusion bill statements by BSNl.
                            please look in to this matter and solve our issues.
                            we are facing such types of problems many times.
                            Expecting Positive response.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Jul 12, 2018
                            Updated by atulpund25
                            complaints has been resolved
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                              Thilakan J. Kadavil
                              from Guruvayur, Kerala
                              May 17, 2018
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                              Address: Thrissur, Kerala, 680004

                              I had given an application to shift my tel[protected] from my poothole residence address to my office address at west fort on 9 may 2018 at punkunnam, thrissur office of bsnl. There is no proper response from the bsnl people and when enquired the status at the punkunnam office, the lady staff sitting in the front office / cashier was shouting to us without any reason.

                              Kindly make immediate steps to shift the telephone. We had already shifted another tel[protected] in feb 2018 without any issues.
                              Regards,
                              Thilakan j kadavil
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              I have ported to bsnl from airtel since then out going calls and messages not working.today morning bsnl network has activated. I am using Samsung galaxy note 8. Send me gprs settings to my model.
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                                Ruchisharma1234
                                from Bhikhi, Punjab
                                May 16, 2018
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                                Sir..in our area 3g network is not working from yesterday afternoon...
                                2g internet speed is also very slow... Plz resolve the problem as soon as possible... Spnwe can take advantage of bsnl.3g service... We all are suffering. Because in our area only bsnl network.. So sir plzz plzz... Solve it very soon...
                                Because 2g is also not working.. As good... We all request you to plz resolve this issue.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  ashok.c
                                  from Alampur, Telangana
                                  May 15, 2018
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                                  Address: Anantapur, Andhra Pradesh, 515201

                                  My self C Ashok, Working as junior Assistant in Deputy Executive Engineer Public Health Sub-Division Hindupur(m) Anatapuramu(D) Andhra Pradesh(S).
                                  we have a landline connection number is[protected]. i request u change department name Deputy Executive Engineer panchyath raj to Deputy Executive Engineer Public Health Sub Division. Please look into this matter on priority
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Kishan Anandwani
                                    from Surat, Gujarat
                                    May 14, 2018
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                                    Address: Junagadh, Gujarat, 362001

                                    Dear sir,
                                    I am residential person of junagadh gujrat.
                                    My name is kishan anandwani
                                    First i forgot my paytm password, so i call on reset number of paytm but bsnl don't provide that service. After that i tried to call bsnl complaint helpline number, but accroding to company these number is not avaliable. So i search another number but i found nothing. So they are also not giving good service
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    May 14, 2018
                                    Updated by Kishan Anandwani
                                    My number is [protected]
                                    Please try to solve problem
                                    I accidentally deleted my mobile number [protected] from my online account and could not add it again anymore since I have no more record of my account no. Can you please send it to my e-mail: [protected]@gmail.com
                                    Our landline number is[protected] is not working from past two days.
                                    In a week atleast for four days it won't work. Its our humble request to look into the matter and see to that our landline works 24 x 7.
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                                      V Parameshwara Navada
                                      from Mulki, Karnataka
                                      May 11, 2018
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                                      Services under the above bill is interrupted several times in the past. My request is bsnl automatically reduce their bill during telephone dead period. At the same time they should provide continuous services by updating the materials such as wire etc. They message saying that the bill is not paid telephone will be disconnected. By paying the bill i am not sure of their good services. Please do the needful and direct bsnl for providing good and continuous services. If this is sure, i am ready to pay the bill after deduction for the dead period.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      This is so disappointing. I tried many ways to freaking take off the ugly BSNL caller tune. Tried the toll fee numbers too. [protected] is my number. I’m pretty sure I’m gonna leave BSNL if I don’t get an answer.
                                      Mobile no [protected] account no[protected] already closed14_03-2018.Phone instrument already returned dated[protected].But we have not received our security deposit cheque ..Already we visited atK.V Road and sarusection BSNL Office.Pl do needful action for refund our security deposit. thanks.
                                      Signal is unavailable from yesterday. I tried rebooting and replacing the SIM in some slots. Nothing worked. Totally the signal is lost and I'm struck here. Only emergency calls is the thing I get.
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                                        G
                                        gorla
                                        May 10, 2018
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                                        Address: 040

                                        Sir
                                        Connected tele no. [protected]
                                        Since 15 days we have been pursuing with je ae and and shankar das sde with a request by oral as well as through sms. All efforts became vain. Reckless attitude and behavior. I do not understand what for these people.. I shall be glad rectified with fiber cable is it a crime to go for bsnl when there
                                        Are number of private are readily available. I hope the matter will be settled in day or two.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        . I am 76 years old. with an intention to support govt. I opted for bsnl. MY children are also patriotic and I encourage them to support govt. as my wife passed away on 25th of last month my children came fro USA
                                        They are in need of more speed without interruption . The same explained to your dept. people 15 days back. But my efforts requests became vain. It is well known fact if go any private with in ours they solve problem It is a known fact many people are preferring for private for better service. In spite all these facts your dept. is in deep slumber like kumbakarna. I have 2 landlines 23323595 and[protected] since last 25 years. I am not happy with your service
                                        Mob.no. [protected]
                                        Topup 20 rs. Is not done but rs 20 is detected my bank account and value not added in my mobile number so I want to that plz. Solve my problem
                                        Thank you
                                        Kapil Kumar
                                        Bsnl hungama service is a [censored]ing scam. [censored]es from customer service call and ask to send sms to 56677. Do not do that. Mother [censored]ers are running a scam to loot people. Bastards!
                                        My landline and internet not working since last 5days (stopped working since 03/05/18). Bsnl person in charge says they are not able to detect the fault. Wasted around 1000 rupees to recharge internet packs on mobile. The least bsnl could do is consider this whilst issuing bills
                                        My complaint no. [protected]
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