Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Bb multiple ip addresses, repeated breakdowns, extremely delayed reconnects, poor/low or no internet connectivity, acute problems since february / march '17, delayed repairs, multiple ip addresses, frequency of such incidents 2-3 times a week. More than 50% subscription money wasted.
Correct ip address - 192.168.1.2
There is an ip address conflict with another system/s on the network. Some of these other ip addresses are:
Ip - 117.200.172.131
Ip - 169.254.195.153
Etc.
Bsnl can view my complaint booking records.
Latest complaint docket number is [protected] of august 24, '17

Call history of [protected]
Please send me last 3 months (June, july and august 2017) call history details for reference of my contact details so please kindly provide my contact history for the last three months from 2017 that what i mentioned please send this to my personal email [protected]@gmail.com thank you well in advance
Bst regards
K bharati

The quality of landline phone provided by bsnl has been very poor. First of all it doesn't support tone dialling, the keypad has to be pressed hard and there is frequent noise during calls. On the top of that the line stays dysfunctional for most of the days. I want bsnl to improve upon its services and provide me with a new handset that has tone dialling feature.

Our house phone is causing disturbances for last one month... We complained on 198 many time... Ur staff came at home n check and said for buying a new wire... We bought wire... Now they not responding... We complained many times on 198.. Please look after this as a single lady in my home and she anytime use the landline phone but now days its very bothering for her...

Dear sir,
We have to from bsnl to reliance and we had received upc code on 28th july 2017, next on[protected], and last on[protected] but till today bsnl has not done mnp procedure from their side. We will never come to your bsnl connection in our life time bcoz co. Has much irritate us. Our numbers are [protected], [protected]. Moreover, we had gone in bsnl office situated in dhrangadhra pin code 363310 (Gujarat) dist - surendranagar, they rotate us and told us to call - surendranagar office

Please send call details for my mobile no [protected] & add on number [protected] to my mail id for the period august 2017. This is required for excess billing. Now a days i am not getting call details. It is requested that call details of mobile number may please be send at least to my mail id. The reason for not sending call details may please be mentioned.

We have had practically no internet in the month of july. The fault booked on 2nd july was rectified only on the 26th july. The engineer in charge of calangute, goa said he would report it to the billing section and get a reduction in tariff. I even contacted the general manager's office panaji goa to report the same on 18th july. The cables were replaced on the 26th july. However, this does not reflect in the bill for july.

Sir,
After repeated intimation the bsnl authority has not taken any steps to upgrade the mobile network or install any 2/3/4g tower within the over crowed area of new karimganj railway station, bakarshal which is situated within 5 k, m area of karimganj town, where more then 400 prepaid/post paid customers were connected with bsnl. Further the authority has not taken to upgrade the ll/bb services within the bakarshal area refreshing the torn & backdated u/g cables, where 7/8 nos. Ll consumers subscribed unlimited broadband connection & 5/6 nos ll consumers are waiting to subscribe bb after up gradation of the services.
Please see the attached scan copy of petition signed by 43 nos. Bsnl customers of bakarshal area.

Respected sir/madam,

I have been having this issue since last week. I have my internet balance done in my bsnl card yet i am not able to receive any kind of internet access. I am fed up of this. I have been trying to connect with the servicemen but the issue is not yet resolved. I am a final year student. I need to finish off my assignment and projects. I need the internet. I pay rs.333 for 4g 3gb internet with validity of 58 days and most of the time the internet access is not present. I will be very grateful to you for resolving this issue as soon as possible.
Thanking you.
Yours sincerely,
Mohit m. Gupta.

Bharat sanchar nigam [bsnl] — request for deactivate hungama.com - my telephone no. [protected]

1 review
Na nagarajan venkataraman on aug 23, 2017 mark as resolved

Sir,

Despite my repeated reminders to concerned telephone exchange (Ambattur bsnl exchange, chennai) in my telephone no. [protected], nearly rs.300/- is added in my bill every month.

I bring to your kind notice that i never requested /utilising the hungama.com
Services.

Hence, i request you to deactivate from my above mentioned land line and oblige.

Thanking you,
Yours faithfully,
V. Nagarajan

I was a loyal bsnl customer holding a landline since 1987 till 2017. Due to very poor service, with great reluctance i had no other alternative but to take the decision of parting my ways with bsnl after 3 decades and finally on 25.5.2017 surrendered my land line bearing no.2361827 at the office of the divisional engineer, telecom, south, mysore located at rttc building, tonachikoppal, mysore. I also surrendered the instrument as per their direction to the telephone exchange at srirampura on the same date and got an acknowledgement.
Before surrender of the telephone connection, i had cleared all my dues upto date and i was told that in my account i had a deposit of rs.1, 800 or so which will be directly transferred to my bank account. Asked about how much time it may take, i was told that it may take about 3 months. I was surprised to find in this age of electronic communication where anybody in any corner of the globe can be contacted in lightening speed, the bsnl being the communication giant needs 3 months time to verify and refund the amount that is legitimately due to me.
However, i have waited patiently for 3 months, but there is no information so far, nor a courtesy updating the status of my case.

Sir/madam
I'm rajan sandhu from bareilly up. March 2017 to till the day my landline and broadband basic not working properly i have complaint against many time bt i have not a got possitive result my landline number [protected] plz take a action as soon as possible.
My alternate number [protected].
Rajan sandhu
Banglow no. 12/14
P. B. Marg cantt bareilly up

My telephone no. [protected] is enabled with broadband service but i am not getting internet connection since last two months or more. I have registered my complain many times on 1500 and even at the local complain booking office but my problem is not getting resolved. I am just getting the monthly bill which i am paying. I request thy to kindly look into the matter and get my problem resolved.

I had paid rs.333/-in june 17 for data package for three months which became due to renewal on 21/8/17 and it was renewed on the same date vide receipt no [protected]dtd 21/8/17 from bsnl. But the data package has not been working and i made 4 calls yesterday and 8 calls today to their online service centre 1503. Three times i was told that the server was down and should call back after two hours and this has been done just a few minutes before this mail is being typed. Actually the call centre people are hiding the fact that bsnl servers are not working and trying to divert the complainants, telling them to check if the roaming option is on, if bsnlnet is selected in the network operators etc., is it service or dodging? They can tell the truth. Leaving that, they are asking about the brand of the mobile and such irrelevant queries. I strongly condemn this rotten treatment to the customers of this service provider. Also i want to register here that though i had a lot o[censored]nused data in my last package, the system stopped working more than a week before it became due for expiry and i have not been compensated by adding that unused bandwidth to my present one which is daylight robbery.

I have paid my bsnl mobile postaid bill 2 days ago but it has not been processed till now through phonepe app. The money has been deducted from the debit card but there is no confirmation and when i check in https://portal2.bsnl.in/myportal/ link they show that the bill is still not paid.
To — bsnl punjab
Through — phonepe app
Mobile number — [protected]
Transaction id — nx[protected]
Amount — rs350
Registered mobile number — [protected]
... I request to please do the needful either pay the bill or return my money back.

I have paid my mtnl Mobile ostaid bill 2 days ago but it has not been processed till now through phonepe app. The money has been deducted from the debit card but there is no confirmation and when i check in https://portal2.bsnl.in/myportal/ link they show that the bill is still not paid.
To — BSNL punjab
Through — phonepe app
Mobile number — [protected]
Transaction id — nx[protected]
Amount — rs350
Registered mobile number — [protected]
... I request to please do the needful either pay the bill or return my money back.

Puk block sim required pin code
[protected]
Mobile no [protected] bkgkvkvk iggvj ihi bovvibibvkrorjbeiebeoeneinskwnenw is pe kr diya ab and meko pta h aapko q kiyau even know how are the boys school today but i love to have a frnd ki shadi ho jane do it is a good thing you fr ye sb bolte hi h vo mera koi pond is frozen and i will be there at

Respected sir:
Past 3 years iam regularly using bsnl network for internet connection. Now a days (1 year) that particular company provide very slow internet connection. I complaint lots and lots by customer care and directly i visited towards head office. They are answering like a #. And they are treating me like a dog. Please resolve me and like peoples problem and give back my self respect.

I had booked the complaint regarding non working of my ll/bb service installed at my resident. The complaint was forwarded to district/state level authorities. It was attended after two months and taken my consent to close the complaint. From very next day, both the services are not available for which i had send sms to local bsnl engineers. Till the time of booking this complaint, my bb/ll are out of order. I had paid monthly bills online till july, 2017 for no service was provided by bsnl.

If both the services not restored immediately then please withdraw your connection.

Sunil salunke
[protected].

From last 5 days in my home area their is no network, when some time i got network i call bsnl customer care but every time they disconnect the call and giving me any solution.in my number i recharged with 444 data pack but from the last 5 days i am not able to use my data pack because of network problem in my home area., my home area is aiims, patna. I have also rechage with 105 rs for calling (Pack of 11000sec for 28 days) but from the last 5 days many times i am not able to make call... Bsnl coustomer care people are very bad, not professional, they just know how to disconnect the coustomer call those are in problem with the bad network.