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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 201

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A
Abhivyakti
from Delhi, Delhi
Nov 13, 2017
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Address: Ghaziabad, Uttar Pradesh, 201009

Dear sir,
Greeting and good wishes from abhivyakti foundation. We having a landline broadband service in vijaynagar ghaziabad since april 2017. Phone no[protected], address house-941, s s glasses, sector-9, near vijay nagar thana, vijay nagar, gzb. The phone is not working since last 2 month. We have a monthly plan rs. 999/- but we are receiving more than rs 2000/ — monthly bill regularly why it is happening don't know. Please look into the matter. Because we are suffering.

Kind regards,,

S c maurya
[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Your payment of Rs 220.0 for BSNL is not complete. We have saved your details. Click https://payfc.in/dgbIKFKt to complete your payment.

regarding not working of telephone line and internet - Comment #2915372 - Image #0
My mob no is [protected] I would like to remove my caller tune at the earlist.
I have given S M S but they are not DEACTIVATED
Massage are not sent from last 6 months from my samsung s 3 my no is [protected]
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    S
    skin
    from Jabalpur, Madhya Pradesh
    Nov 13, 2017
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    Website: bsnl hungama service entertainment

    Respected sir, regarding above subject i have complained you becuase this service provider call on my bsnl landline number [protected] and tell me to send bvas to56677. But they wont tell me that is for activation of this type of service. They are fraud and cheated us by telling this that you have complain us about broadband and send reply on th 56677. But after sometime i saw they cheated us. Plz take action against them.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      P
      P. Vinod Kumar
      from Bengaluru, Karnataka
      Nov 13, 2017
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      Address: 560091

      Request for shifting my telephone[protected] from rr nagar exchange, bangalore to anjananagar exchange where my new residence given on march 1, 2017. Today is november 13, 2017 and nearly 8 months have elapsed. On making enquiry at anjananagar exchange a few months back, the staff at customer service verbally told that providing landline connection is not feasible in the area i live now. Kindly clarify this matter and whether i can surrender the connection. I had been a user of bsnl landline since 1996 and also using landline adsl broadband since 2004 in bangalore.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Reff. the above subject, We have surrender our Land line phone before 6 month from today, & i continuously followup for payment of deposit. but no body can answer when can get the refund amount.

      Land line No is[protected] BSNL

      My contact no is - [protected] ravindra joshi
      Broadband is not working. Unable to access internet. Complaints lodged several times since last two years. No development is seen yet.
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        N
        nathhk
        from Delhi, Delhi
        Nov 12, 2017
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        Address: East Godavari, Andhra Pradesh, 502032

        Reply is still awaited against Grievance Registered; Docket Number Is : APR/CO/2017/3976.

        That as per tariff facility showing unlimited 2G/3G DATA (4GB/day) valid from 26/10/2017 to 23/01/2018on Rs. 489/- recharge (photo copy is attached here). As per my need I recharged the same on 02.11.2017, but the data was provided to me only 2GB/day.

        Hence, I requested to give the facility as per the given tariff plan which is urgently required to me please

        Regards

        H K NATH
        Mobile No. [protected]
        Email. - [protected]@gmail.com
        +1 photos
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          G
          gulkenia
          from Nurmahal, Punjab
          Nov 12, 2017
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          Address: 144601

          I submit an application for disconnect my landline and broadband connection on dated 09/10/2017. But after more then one month till date it is not disconnected. And sending telephone bill. I contact kapurthal bsnl office many times but they said that tomorrow it will be done but that tomorrow is not came. So, please disconnect my landline immediately my particulars are given below :-
          Name ; krishnendu gupta
          Add. : guru hargobind nagar, vill. Rawal kapurthala, punjab.
          Landline no.:[protected].
          Telephone exchange ;bhulana, kapurthala, circle jallandhar punjab
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Nov 22, 2017
          Updated by gulkenia
          No action taken by bsnl till now and sent telephone bill. I can not pay any bill
          Nov 24, 2017
          Updated by gulkenia
          Bsnl office staff denied to disconnect my telephone connection . now what can i do?
          Please arrange to stop unsolicited sms on my cell phone no [protected]
          k.narasimhan
          chennai
          Dear sir/madam. I'm a BSNL prepaid sim user. My sim card has dead it is having a fancy number. Kindly reactivate the sim card
          Please provide 2013 to 2015 call details for [protected] this number.Now my job related issues I have no contact number.now i am working in school teacher.but i would like join part time.so my friends contact details missed. i need their help to join the part time job. Please send the contact details to ([protected]@gmail.com) mail

          Thanking you
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            A
            Aritro Bhattacharjee
            from Hyderabad, Telangana
            Nov 12, 2017
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            I am unable to send message through by bsnl number..[protected].. This is my number..
            Everything is fine.. The message centre number.. The network..
            Still i am unable to send message through my bsnl number..
            Please resolve it as soon as possible..
            As it is a number which i am using from quite a long time so i would be highly grateful if you kindly resolve my issue..
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Sir,

            Please block my mobile number [protected] due to my mobile number is lost.

            FIR enclosed for your ready reference.

            unable to send message - Comment #2915368 - Image #0
            I am unable to send messages to anyone whereas I am receiveing the message..

            [protected] - BSNL
            I have BSNL Mobile number from past 2 months and the call drop is huge. Every time while doing Mobile banking this [censored]ing call get disconnected and even during the customer call. Such a [censored] service. I am fed up with this. This is almost 20th time I am seeing this. very poor network in this area as well.
            I made a recharge of RS.100 on 6.10.17 towards mobile no [protected] erroneously. The number actually belongs to MTNL and not BSNL. I was charged with a debit of RS. 102 on my card. Kindly refund
            Sir today I have lost my phone with SIM please block the number [protected]. Thanks Narayan Bengeri

            reference number [protected] (idia).
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              U
              Uber Cool
              from Thanesar, Haryana
              Nov 12, 2017
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              I recharged my bsnl number [protected] with data pack 1099 on 12/11/2017. On website bsnl has mentioned that it is unlimited 3g without speed restrictions. But after using around 10gb data, my speed dropped to 10kb/s. If there is fup then why is bsnl fooling customers. And same problem many other customers are experiencing. It is not only me. I need my money back or give me unlimited 3g without speed restrictions as promised. Also i have restarted my phone, changed my sim to other device. But still 10kb/s. Worst company. Fooling customers in name o[censored]nlimited 3g. Resolve this issue asap.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                R
                Ratnesh Kumar Vyas
                from Jawad, Madhya Pradesh
                Nov 12, 2017
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                non receipt of bill on my email id

                Address: Bhopal, Madhya Pradesh

                Non receipt of bill on my email id. I have made several complaints before also of non-receipt of my landline (+ftth) bill by mail. I need the bill n receipt to claim reimbursement from govt office. Kindly ensure that i get my bill regularly by mail. My email id is "[protected]@gmail.com". I am a central govt officer using landline phone with ftth. While applying for connection, i made it sure that i get bills by mail but unfortunately it never...
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                D
                Deepak01me
                from Kanpur, Uttar Pradesh
                Nov 12, 2017
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                Address: 221005

                Sir i have been done internet 3g recharge of rs 444 on [protected] in 4 nov 2017.in plan 444, bsnl is provide 80 kbps 3g speed but bsnl give me only 5 to 25 kbps speed. Then i call many times to bsnl customer care but he does not solve my problem. He speak only technical issue and said i call back in 30 min but not any call again. I have already complain (Date 6/11/17) in bsnl customer care. My bsnl complain number is 2k06728200 but not any response from bsnl. I am very tired plse help me sir..
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Y
                  Yateendra kumar
                  from Delhi, Delhi
                  Nov 11, 2017
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                  Resolved

                  Address: Ghaziabad, Uttar Pradesh, 201009

                  Hello support,
                  I made a request on 25 sep for checkbook which got undelivered by courier company and send back to kotak sector 125 noida branch. After that i contacted branch they said they will call me once check reached to home branch. It's going to more then 40 days. Neither i receive call nor i got my check book till date. I need my check book badly. Please do the needful asap.
                  Please find my details :
                  Name: yateendra kumar
                  A/c no: [protected]
                  Branch: sector 63 branch, noida (Up)
                  Ragistered email: [protected]@gmail.com
                  Nov 11, 2017
                  Complaint marked as Resolved 
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Y
                    Yugmadhi
                    from Imphal, Manipur
                    Nov 11, 2017
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                    I lost my sim card i called customer care but they are saying you have to block it from the state it belong
                    I bought my sim from gujrat but now i have changed my residency so how could i go to gujrat just to block my sim
                    I tried gujrat customer care number but it's switch off
                    Please help me
                    My number [protected] please block it. I don't want it to be misused
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      V
                      vgtipl
                      from Hyderabad, Telangana
                      Nov 11, 2017
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                      address change

                      Address: 500037
                      Website: www,bsnl.com

                      Sir.
                      I request you to kindly change the existing billing address for the land number[protected] as given bellow.

                      Vibrant greentech india private limited.
                      N. Sukumar
                      A 24/25, apie, balanagar
                      Hyderabad 500037
                      Please correct the address and send the bills on the above given address for necessary payments.

                      Regards.

                      Mrs. Simon
                      For vibrant greentech india...
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                      T
                      t38923075
                      Nov 10, 2017
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                      Address: 582101

                      Since around two years we have this bsnl wireless internet. Every month they are coming on time to collect the fee. But almost every month they forget to update the account data. So two days later the account is expired and internet is not working anymore. So we have to call them to enable the account again. Sometimes the account expires after two weeks. And last month they had "problems" the internet was not working for over a week. Do you think we got a refund for that? Ofcourse not. I hope their boss is reading that and lowers their salary.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Nov 14, 2017
                      Updated by t38923075
                      I called them again on monday on the phone numbers[protected] and [protected]. They said everything is fine, it is working. But still I got the message "Error: You are already logged in - access denied" when trying to login. Yesterday my login was working. Today again it failed with the same message. How difficult can it be to configure this router properly? I wish they would just check the hardware address instead of doing that funny login procedure. Also it would be nice to be able to pay online and check the account status online. You know, it's not 1990 anymore...
                      Nov 16, 2017
                      Updated by t38923075
                      Today it was working all day and now suddenly it did not work anymore.

                      [protected]:39:10 Error: You are already logged in - access denied
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                        C
                        CA Dhanraj Maurya
                        from Bansi, Uttar Pradesh
                        Nov 10, 2017
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                        Address: Barabanki, Uttar Pradesh, 212620

                        Network of bsnl mobile are not available in recently two days in the area of as other block district fatehpur uttar pradesh-212620. Although tower of bsnl are situated at village asother. There are no any reason for non availability of network. Network of the service provider are available in same place but bsnl network are not available. Kindly look in to the matter.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          H
                          Harshit Misra
                          from Bathinda, Punjab
                          Nov 10, 2017
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                          Address: Lucknow, Uttar Pradesh, 226002

                          Sir / mam, instead of my repeated complaints on customer care service of bsnl no 1503. No action has been taken against poor network since 7 days. Internet is too slow that even small sites can't be open properly in time. I am a resident of bangla bazar lucknow. Because of this i can't be able to use my data pack efficiently. Kindly take strict action against this. Thank you
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            9
                            9414206767
                            from Sikar, Rajasthan
                            Nov 10, 2017
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                            Address: Bharatpur, Rajasthan

                            There is unlimited service internet connection and we paying approx. 2000 per month charge but the local staff of kumher dist. Bharatpur not co operating since last 3 days while there is not internate serive and we suffering our business of lpg distributorship

                            Last time atleast 15 days connection was down due to cut down of line and the department issue full bill.

                            Presently also staff not co operating and say that there is mistake in your computer.

                            While other internate serive are good.

                            If your staff do not want work then please remove our connection.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              P
                              Nov 10, 2017
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                              Address: Pathanamthitta, Kerala, 12345
                              Website: [email protected]

                              Dear sir/ madam,

                              To be inform you that my land line and net is not working one kilometer having more than 50 jionts so its hapening every time out order, every month bill amount paying more than rs-1000/- number[protected], name p. Varughese prasad, last time rs-600/- paid to buy land phone from bsnl pta its also work two days only so please take care and repair properly,

                              Thanks & regards,
                              P. V. Prasad
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                P
                                Prasanth Reddy
                                from Chennai, Tamil Nadu
                                Nov 10, 2017
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                                Address: 600096
                                Website: www.bsnl.co.in

                                Respected sir/madam

                                We inform you that my bsnl connection no - [protected] in the name of p. Prasanth kumar, mettukuppam, omr, chennai.

                                We already given letter on 9 th june 2017, in adyar bsnl office to de-activate my connection. But still now no action from bsnl. But bill will generated every month.

                                My request is to de-activate my connection immediatly. And also send the exact bill what we used.

                                For any clarifications pls mail me or call my mobile - [protected]

                                Thanks
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  D
                                  deveshair
                                  from Guwahati, Assam
                                  Nov 15, 2017
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                                  Address: 211013

                                  (1) I had never asked for hungama plan but it is being charged unnecessarily on my phone number [protected] please arrange to deactivate this immediately also a number of times my phone was not working and it was assured that rental will be waived off but it is in vain
                                  (2) Similarly my Telephone No 2447517 was not working for last twenty days in July 2017 earlier there was fault of ring but later it became completely dead the same was brought to the notice of BSNL Authorities and I was assured of exemption of Rental of non working period. It is pertinent to mention that whenever the complaint is made the auto generated message is received stating that the same has been set right.
                                  (3) The connectivity of BSNL Mobile Services in Sec A area of Shantipuram is very poor it was also brought to your kind notice. It can be verified and may please be rectified.
                                  I am writing this letter, from Guwahati, with a request and hope that my trust towards this great Organization shall remain unaltered.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  I lost my mobile handset alongwith my sim card at EMC2, Doddnakundi Bangalore. My mobile n . Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately
                                  I am using BSNL Combo landline + broadband under BBG-COMBO 675 Plan.

                                  BSNL to Increase PreFUP Minimum #BroadBand Speed up to 10Mbps in All Pan-India Plans (₹675 & above), from 1st Nov 2017 pic.twitter.com/qDWkJdfW8D

                                  But I am not getting 10 Mbps Speed, getting max 5 Mbps only
                                  My BSNL Account No [protected]
                                  Even though i have payed security deposit of 500 rs and my plan is 249 i have charged 1280 with one time charges while taking connection it was not stated
                                  Sir/mam i am bsnl customer from krishnalanka, vijayawada, andhra pradesh. The network signals are very very low at all the time.please solve this problem as early as possible
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                                    S
                                    Satish Sv
                                    from Vijayawada, Andhra Pradesh
                                    Nov 9, 2017
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                                    I gave given complete for balance deduction from my account on 6th. Complaint docket number for my complaint is - 2k06985820.

                                    Today i have received message for deduction of balance from my account.

                                    Though i have not activated for any services my balance is deducted

                                    When i have activated for dnd, how can i get the calls

                                    Why my account balance is deducted even after lodging the compliment.

                                    Regards

                                    Satish
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I did a recharge of 429 to the worng number through mobikwik. Please give me a refund or do recharge to my bsnl number please. I contacted the mobikwik customer support team they told me to contact the operator service. Please help me it's 429 .. I am attaching the screenshot please solve as soon as possible... It very important to me..

                                    balance deduction - Comment #2910439 - Image #0
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