Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
Yesterday, an amount rs30 was deducted from my account without my consent. I received a text from bp handgo which said thank you for subscribing some kind of service. When i gave a call to the bsnl call centre they refused to redress my problem and also to forward my call to a senior executive and i was told that i sent a text to a number to activate that service but i vouch for the fact that i never sent any text to any number to activate that service. As there is no record of sending a text like that in my phone in the category of sent messages.
Another issue is of dnd service, as i had already activated the dnd service but everyday i receive at least 20 crap messgaes and when i activated it again it said i have already activated the service. So, if i have already activated the dnd service then why do i keep getting those crap messges everyday.
Kindly resolve my problem and refund me the amount which was deducted from my account.
My bsnl moblie number: [protected]

Hello my name is jatindra mishra from assam. (District-nalbari).1 month ago i made a bsnl sim as it was lost. But from then my data service and incoming calls are totally stop on my sim. I recharge my sim with rs.333 but i am not able to make use of it. I complain many times to customer care but unfortunately they just book complain and don't do anything. I also complain to local office but same result in there also. My resolve my problem. My sim no is -[protected]

Though i have returned the instrument about 2 years ago, the bsnl has not yet refunded the deposit amounts till date, though i have submitted my personal grievances in front of the officials several times, they are not responding. Hence, the status of the same may be intimated to me at earliest. Number of surrendered land phone number was[protected] and the surrender date was october 2015

Sir,
I had applied for disconnection of my landline phone no[protected] wide application dated 19/06/2017 which was duly received on 21/06/2017 in bsnl office.
It appears that till date, i. E. Even after one month, my phone has not been disconnected as i have not received any such information either through sms or otherwise.
Please be informed that i will not pay any bill as i have already applied for disconnection one month ago and now it is the responsibility of bsnl to disconnect it.
Thanks
P. K. Katiyar
V/16, income tax colony,
Laxman bagh
Kanpur

Line men never comes to our home to confirm the error solved. 10 days
My telephone no [protected] is dead sciece last 25 days. I complaied several times bearing complain no as follows. Dial tone is not coming. Two times complaints are solved without doing anything. (System shows complaints are solved but in real not solved). Phone is not working and still bsnl charges monthly rental for full month.
Complain no date
[protected][protected]
[protected][protected]
[protected][protected]
[protected][protected]
After several complain no boby come & solve problem. Why my complain
Not solved pl answer. If my complain will not solved whihin next 24 hours
I will terminet my self from bsnl and i will take necessary action.

Dear Sir/Madam

I have no coverage of BSNL network. So we want to installation of a 3G/4G BSNL tower in my area teh.Ahore district jalore state Village Chunda pin code 307030 we have more land in my house and farm for tower .so please provide us a BSNL tower in my area people are waiting for BSNL network,
BSNL has 500 customers in our village.please resolve tower problem

This is 4th time opted for mnp from bsnl to idea but the bsnl is not releasing the number from their network. The attempt for mpn is with ba576558 and the last date is tomorrow 20/07/2017. But they not releasing the number to idea network.

Voluntarily they are holding the number from portability, please ensure the number to be released for portability.

Bsnl is troubling alot.
Please do needful.

Respected sir/madam
This is my 2nd complaint on the same subject. 2 weeks before i have registered a complaint against bsnl but no one contacted me yet.
My name is gulab singh i have brought a broadband connection from bsnl, the plan is of 249 per month (1mbps/250gb limit). My bsnl number is[protected]
. While buying connection from local bsnl exchange darola (Near my village), the technician told me that i have to pay rs.500 for security fee and 249 (+ taxes) each month. I have paid the security fee. After using 15 days of internet i got bill amount of 1396.40 inr. I have only used 40gb data. I have brought modem/router separately which cost me rs.2000. So many times i have asked the customer care nobody really given me clear answer. This is the worest service i have ever seen. After 1 month my line is got disconnected and the bills are keep coming the next months bill is 1693.00 inr. It is huge amount to pay for bill i have already paid 2000 for router.
The no. Of exchange is[protected] from where i brought this connection. I have not used a byte of internet aftet 1 month buying connection (Because of disconnection).
My bsnl account no is: [protected]
Phone number:[protected]

You are my last hope, i hope you help me.
Total payable amount getting increased even after disconnection its 1836 inr. I dont know which type of hidden cost is i have calculated 1089 inr. I have used the internet for only 1 month. I request you to take hard action as possible, for fooling the people. I live in village, i am a student of engineering my father is a farmer. Hope you help us.
Last time i contacted in the exchange the technician told i will try to return your extra payable rupees. Please take hardest action possible.

Why should i pay extra fee or rent. I have used internet only for one month. So i can only pay rent of one month only. Hope you help me out.

Thank you
Gulab singh
Contact: [protected]
Village darouli, distt. Patiala (147001)

I hv lost my cug mobile no. [protected] alloted to me under tarang scheme. please block this no immediatelly.

Dear sir!

Last night, i tried to recharge my mobile no. [protected] through paytm by rs 220/-. Due to some unknown error, it was typed [protected] instead of my mobile number ([protected]).in this way an unknown no. ([protected]) was recharged vide paytm order no [protected] dated july18 @ 04:24 hrs. Through my paytm account whose wallet id is [protected].

Kindly help me to get back my amount (Rs 220/).

Thanking you in anticipation,

Yours,

Vinod k srivastava
Email-id : vksmaths. [protected]@gmail.com

My broad band connection[protected] is out of order since 7/07/2017. I have lodged a complain on 08/07/2017. They sent a message saying to contact their technician giving their contact number. When i contacted that technician, he told that he has been transferred to some other place.

No body has come from bsnl office yet to rectify it. I am contacting every day on bsnl customer care no [protected]. Every time they are saying that they will send some body, but till none of the bsnl technician has come, nor there is any phone call.

Necessary action may be taken for these kind of irresponsible acts.

This is to ask the bsnl authorities how my landline broadband connection number can be charged for bsnl hangama.com services for which i have never registered for??
Please look into the matter (Scam) as i have come across number of people who have been charged for the services which they have never used..
Most of the people shared their experience by telling that they got call from the hangama.com around three months back explaining thier free plans for bsnl customers and asking for email id.
And now they are being charged. Also how such a big company like bsnl can ask for the charges on behalf of hangama.com. Please look into the matter immidiately and prevent your valuable customers from being cheated...

Respected sir,

Sub: regarding many reminders for change of telephone set.

I dr zinia dutta, living abroad and my aged mother living alone in bansdroni, kolkata. Our telephone is mostly out of oder and for last 1 year
There is a problem with the telephone set. Today after repeated complaints a supervisor visited our house n found out there is a problem with
The set. He asked my aged mum to buy a new one. Isn't it weird asking an old lady to buy a telephone set.

Last time when i visited kolkata, i lodged a complain regarding the set, but in vain my complain was not put into action and the complaint was
Put a deaf ear by your officers.

My mother whose age is 72 years, would she be able to buy a telephone set??? She is living alone and is it right by your esteem office not to
Help my mother. It is well known that your government is trying to take care of aged ladies who are living alone but your office is just paying a
Deaf ear to all comp[lain.

Sir, i will be highly grateful if you kindly do change the as as soon as possible. Sir my
Landline no :[protected]
Address: 326/1 n. S. C. Bose road
Po: naktala.
Kolkata -700047

Kindly please do help us, i will be highly thankful.

Waiting for your reply,
Thanks,
Zinia

Please do needful.my number is [protected].I got a call from [protected] for atm card details. After getting 19 digit card number from me. I got msg having otp. After that i was asked to disclose that otp but i didn't answer him. He rang me several times. I wish to do needful action against this number [protected] that no body has to suffer this.
I got two message two times with otp. The first one having transaction of 9999 rs. And the other one is of 19999 rs.

Sir there is no bsnl network in our area. No signal
Address:diver lolab kupwara
Please solve our problem
There is not installation of tower so
We people face a lot of problems in recent age of technology
We also meet with concern operator but he does not take this matter seriosly. As we face the problem.

Dear sir, my landline no-2484743 request for shifting to my new address - wing-a/6, flat-103, millenium park, n-1 annex, near prozone mall, chikalthana was submitted with mukundwadi exchange on 29/03/17 but till today nothing has been done, therefore i am compelled to surrender this number since i am getting regular bills without using it and i have cleared bills upto june'17 for rs.802/- but i have recd. No reply so far at my new address as to why it is not being shifted.
Kindly consider my surrender of this number to bsnland from hereon no bills should be raised.
Awaiting your quick response,
S. P. Singhal
[protected]-mob. No.

To,
General manager,
B. S. N. L office,
Nidadavole,

Dear sir,

Sub: requesting to disconnect my land phone. Landline no:[protected]
I have been using b. S. N. L. Land for past so long years,
I would like disconnect my land service as soon as possible,. Please disconnect the land connection as soon as possible as i don’t need here after and i am not going to pay you any more.
I trust that you will be able to make understand my suitation and do me favour as soon as possible.
I look forward to hearing from you.
My land line number:[protected]
Thanking you sir,

Kotharu. Krishna murthy (Late),
Near sivalayam road,
Chagallu village,
W. G. Dt.

Bsnl is fooling people upon data recharges. I recharged for 333 rs as per their data offer 3gb per day. But i'm not able to use 100 mb as they are fooling us by reduced speed. Saying 3g but giving even less speed than 2g. I've good range and i changed all settings as per the customer executive told me. I've complained a number of times and no response upon the complaints. My mobile number is +91 [protected]. [protected]@gmail.com.

I have a prepaid number so I am getting these unusual msg of cricket score so I want this to unsubscribe I even from BT -ONMOBL complained about this to customer care so they said this site is third party site so I don't want those messages ... If you can't do anything so please let me know I will port to other sim !!! Like other company please find the attachment !!! And please reply as soon as possible !!! I also requested for DND and there are ads also like APMC about arecanut prices so ALL I WANT IS THAT I WANT TO UNSUBSCRIBE from those SITE ..
OR let ME KNOW I WILL port TO OTHER COMPANY SIMS

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No.[protected]