Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have applied for a landline connection but no work has started.. I still don't have a landline connection since past 5 months.. I spoke to the sdo im bsnl office in bhubaneswar.. He is giving me numbers which only ring but nobody answers since past 5 months.. Now they say that they cannot find the underground wiring so it is not possible to give me a new connection..
I was first approached by an bsnl executive who took money from me at my residence then he vanished for 2months... I found him in the main bsnl head office and got my money back.. Thereafter i again applied for a new landline connection and after 5months now they say nothing can be done...
Please help me.. First the bsnl executive does fraud with me and now the head office is also reluctant to help and i have already paid rs.500 to them.. My customer id is [protected]... The proposed phone number is[protected]..
My address is plot no.383, near dav public school campus 2, sailashree vihar, bhubaneswar-751021. Khorda district..
I have also contacted the customer care and also filed a complain in bsnl website online but nothing seems to be happening...
My complain number is :ors/co/2017/589..
The status is still the same since past 5 months..

Dear sir,

My mobile no. [protected] is lost on 02/08/2017 at around 4 p. M. At varanasi. I request you to kindly block my sim in order to avoid unauthorized use. I was using a postpaid sim issued by bsnl office at varanasi. Mobile brand isnokia lumia 530 dual sim (White) ime - [protected]

Thanks
Dr. Muniza r. Khan
Registrar
Gandhian institute of studies
Rajghat, varanasi

Dear sir
I lost my mobile with sim no.[removed] (Bsnl andhra pradesh)
Device : one plus 2

I tried to reach [removed] for informing bsnl. But that number is switched off.

Request you to kindly block the number. I will be reaching bsnl office during tomorrow working hours.

[removed]
Alternate contact no. [removed]
Mail id : [removed]@gmail.com

Dear sir/madam,

My self hardik yadav, since i have taken this service since then, i have not got satisfactory service from bsnl. I have never complied with the 3g net service in my house. I have made many complaints for this but have not been resolved from the bsnl. Complaining is done only by formatting the complaint, you are requested to do justice to me and take the necessary action. My bsnl no is [protected]

Thanking you,
Hardik yadav

Mo. [protected]
U. P east, mirzapur
2nd august 2017
My prepaid account balance has been deducted with rs. 30 around 6:30 am without any permission.
When i enquired about the same, bsnl customer care told me that a voice chat service had been activated in response to a service call made to me on the day before though i had never made any response nor instructions but ended that service call without any response.
They denied to refund the balance on my complaint which is unfair and disappointing.

I am your customer last 20/25 years. We do not hear anything through telephone. I made complaint under docket no.[protected]. Your service man sri kanai chandra naskar came to our house and told that the instrument is faulty and you purchase a new instrument and fit it.
I submit whether i have lawfully entitled to replace your instrument with my instrument. Whether i am paying regularly your rental but your telephone will be out of order.

Since i have done two mobile postpaid recharges on 21.07.2017 and 22.07.2017 of which both of them failed but money has been debited from my bank account but till now no refund has been credited back to it. I have been trying to contact customer care from soo long but no response. As customer if we trust your application at least give us something to trust you for future transactions except these kind of poor services. Please look into this matter as soon as possible.

My complain is automatically cleared/removed by bsnl authorised staff members without informing me. I have complained three times again and again. And still there is no progress. I had went bsnl office three times for modem configuration and still i have facing the same problem please help me out otherwise i will # off your services from this month

Dear sir

For the past 6 months, my bsnl landline was facing some issues and i checked with our nearby bsnl exchange (Kandassankadavu, thrissur district, kerala)., still now they didn't fix it.. Tried many a times with them.. Now for the last 6 days, my broadband connection also not working

The commercial officer mini she is not efficient, her behavior not good to costumers & their staffs are not even caring about my issues.. Why like that bsnl employee and always all staff coming not punctual, all are engaged with social media, the payments are clear till now, never delayed... But didn't get any suppor from them.. Right now i am in kuwait, its unable for me to always go behind with this, so writing this mail.. Really fed up with their irresponsible attitude, when ever i ask for a solution.

Sir i registered a complain on 28 july regarding the failure of 3g network in my area. My complain no is gp-[protected].
But after 5 days the problem is not resolved. Now when i am asking about the solution to customer care executive they simply say we have forwarded your complain. You need to call on the no-[protected]. I called this no 10 times but no one is picking the phone. I am frustrated please help me sir. Thank you.

Respected sir,
Sir im living in a village where there is poor network. We have only one tower for 3 villages. And the qulty also very poor. Here there are more than 5000 peoples using phones everyone completely suffering with poor network quality. Im kindly requsting you that please visit our location and plese enqure about the issue.
Adress:
Miyar colony
Puduvettu village
Belthangadi taluk
Dhakshin kannada district
Karanataka
Pin 574216
Email. [protected]@gmail.com

On 01/08/2017 i was recharging my prepaid mobile no [protected] with a top up amount 220/- on bsnl on line portal and via billdesk payment mode after sometime i received a message from bank about deducted of rs 220/- from the a/- but my mobile was not recharged. So it is requested to refund the amount in my a/c. Thankyou and i hope that soon my complaint will be solved quickly. Date[protected].

My sim card number [protected] registration failed from last 2 days automatically..
I had already cleaned n changed my phone too, but it show me the same thing.
Pls suggest me what to do now.
N do some necessary action to solve my problem as soon as possible..
I am in big problem due to this thing..
I shall be very thankful to u.
Do something...

I am unable to send any message from my sim with following details.
Service Provider: BSNL
Number: [protected]
Circle: Odisha
It fails saying "Could not send a message from [protected] with error#69". I am unable to make any calls from the same number now. Could you please look into this? Number: [protected].
Please check it fast and let me know. It causes a lot of hindrance at my work. Thanks in advance. I...

I am prepaid customer bsnl ap region my mobile no is [protected] i was using internet as i have data pack but there was no confirmation of data pack expired i have not received message regarding the exhaust of data. Main balance of rs 22 has been deducted please return my balance which was dedcucted unnecessary if my data pack finished u should have mentioned so that i can buy new data pack without information balance of 22rs was cut please see the issue

Sir,
Bsnl should change their full form. Bharat word abbreviation is extremely not for bsnl. They are decreasing the value of the word.. The employees of their office are lazy as hell.. No one understands what the problem is and what they are gonna do? They are blanks people's from mind. Bsnl recruit such dumb workers.. Good bless bsnl. I don't want to tell my problem to you... I will just change the connection..
Thank you

Sir,
I am sabareesh
Vylery house
Xxxviii/321
Haridas nagar
P. O. Thamarayoor
Guruvayoor
Tcr-680505
Mob:[protected]
Email:[protected]@gmail.com
​in our area all mob co has less range​. So i applied lamdline long back. I did again on 28/7/17. On kovilakathumpadam, trichur-22. My bsnl contact is stravan sudhakaran2555400. Upto now no response. Pls do something urgently. Acknowledge sl no.17016527. Pgmt bsnl thrissur connection delay
​
Sabareesh
Mob:[protected]
Email:[protected]@gmail.com
Skype id-vylerysabari
​

My landline phone no.[protected] is dead since last 7 days. I am regularly calling online complain but as off now now responce has been shown by the department
Is any body in bsnl jamshedpur to look after when acomplaint is made and when it is solved.
This is painful aswell as shamefull also.
Kindly take stern action against concerned people..
Thanks.
Sudhanshu kumar, block no.125/2/1, road no. -11, adityapur-1
Jamshedpur-13
Phone[protected]

This is to bring to you kind information my residence land line no[protected] has not been working for the last 6 months - my repeated online complaints and personal visit to the telephone department requesting attention / help has not yielded results. I have broadband connection also on the same no - this is also not working for almost 6 months - i have been receiving minimum bill amount from the department and my payment is up to date (Nil arears) - bsnl maintenance service totally disappointing - kindly help.

Date: 30/07/17
Place: bangalore
Respected sir,

i am kumaresan, I am working in bangalore. I recharged for 395 on 28th July for 2 months validity with 3600 min BSNL to BSNL and 1800 min BSNL to other mobiles and per day 2 GB data.
After recharge i got data only, not going out going call. and i spoke with 4 customer care they are told 49 and 30 rupees you should recharge it will come in main ac. balance then all out going call will go in the plane of 395 offer never will detect from your main account and i recharged as same manner but it was going in main account only.
And i again again make a call to BSNL customer care officer, they are not considering my voice. They are telling I will connect to higher officer pls speak to officer, i recorded and i am waiting more than 30 minutes in two times. They are not connected to higher officer.
I am not satisfied their response, that is why i made a complaint.
I last my money as a offer price 395 Rs, 49 and 30 Rs.
My 395 offer should activate in the time and refund my 49 and 30 rupees.
Thank you

sincerely
kumaresan

My number -[protected]
Email - [protected]@gmail.com