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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 223

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I
Inder Dialani
from Nashik, Maharashtra
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Broadband & Landline

Address:Nashik, Maharashtra, 422008

Hi BSNL Team,

I had applied for landline and broadband connection yesterday, captioned in the subject is the reference number which I received for my application, I received call from local BSNL office who said if there is no line in your building we wont be able to help you, I told him Rachit Sunshine is new building in Prime location of Nasik city (just opposite City Centre Mall) in our building in the start they would get...
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S
somnathsharma
from Gharaunda, Haryana
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Non receipt of security deposit against landline no.01812661439

Address:Jalandhar, Punjab, 144005
Website:bsnl punjab

Non receipt of security deposit against land-line no.[protected]
It is intimated that due to my transfer from jalandhar cantt to ambala cantt i got services my bsnl telephone and broadband connection disconnected on 09 dec2016 but even after lapse of more then five months the said amount of rs. 2050/- security deposit has not been received by me till date. My complaint no. 61 dt.[protected]was also registered by me in your bsnl office...
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R
Roshan1735
from Srinagar, Jammu and Kashmir
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Decuted /cutting from mobile main balance

Address:190021
Website:Bsnl.co.in

R/sir,
My bsnl mobile no. Is [protected] from srinagar j&k. Today about[protected] hrs. I have received a miss call by mobile no. [protected] from assam and than i call this mobile no. About 18 secound rs. 60/- decuted/ cutting from my main account. Than i call bsnl customer care executive mrs. Jyoti and senior executive mr. Vivek they have to misbehaviour to me and no any solve from my above decucated amount. And provided wrong information...
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P
pujavyas
from Udaipur, Rajasthan
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Change of telephone instrument reg.

Address:Udaipur, Rajasthan, 313001
Website:www.consumercomplaint.in

Date : 11.07.2017
The manager
Bsnl,
Udaipur
Rajasthan

Dear sir,

Sub: change of telephone instrument – reg.
Ref. No: tel no. [protected]

With reference to the above, i wish to inform you that the present telephone instrument is more than 5 years old and is not working properly. Therefore, it is requested to change the old telephone instrument with a new one...
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H
harishyn
from Tumkur, Karnataka
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Non refund of security deposit & new connection fee

Address:Bangalore Urban, Karnataka, 560098
Website:BSNL

Hello, six years ago in 2011, i got bsnl landline with broadband & the number was[protected]. After about two years, as i was relocating to new house got disconnected & surrendered instrument. Till today i have not got security deposit refund.

Also from my next house i applied for new connection & paid rs.600, but there is no new connection or no amount refunded....
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Address:Moga, Punjab, 142001
Website:www.consumercomplaints.in/bharat-sanchar-nigam-bsnl-b100090

I bought a new bsnl sim for my mobile and it got activated on the same day. But from last 4 days i am getting continuous notifications on my mobile screen where it is written that sim application for bsnl mobile and it asks me to activate different paid services each time it appears e. G. To activate jokes, shayari, love tips etc. I do not want to activate these # at all. Every time i cancel it but after few minutes it again appears. br...
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R
rtimchen
from Dhekiajuli, Assam
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Poor customer service and internet connectivity

Address:Dimapur, Nagaland, 797112
Website:bsnl.co.in

Sir/madam,
With all due respect i have a problem with my bsnl no [protected], my incoming call facility is not working, i dont know whats wrong. And when ever i try to complain the customer service is horrible, they dont speak properly and also neglect my queries. I have complain like 10 times already but no action has been undertaken till now as of late. And also my internet its very, very slow i have recharged with rs 444 3g internet...
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T
Thiagaraj Sritharan
from Raigarh, Chhattisgarh
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STV-333 recharge on 8.7.2017 - not yet credited - reg

Address:629169
Website:Consumer complaints

Sir,

My new sim no. Is [protected] purchased from your bsnl marthandam officer, kanyakumari district on[protected].in the same day night 8.59 i have recharged for rs.333/- through your scheme stv-333 by my sbi - buddy mobile apps. Sbi has immediately confirmed the payment. But your bsnl authorities have not yet give credit in my account of data

Kindly expedite the matter immediately and give credit in my account.br...
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A
Achina Majumdar
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Service and billing

Address:Birbhum, West Bengal

Fixed line phone is not working for months. Complained over phone. Line remained disconnected. Bill came late. Connection resumed after bill was paid online. But soon phone was out of order again. Next bill also came late. Was not paid. Only once a call came from the company saying it was set right. Next moment it was not working. Only thing consistent was the bill! Without a single day's service, it contained details of calls which obviously...
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P
Princek63
from Bengaluru, Karnataka
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Cancellation of landline connection

Address:560038
Website:www.consumercomplaints.in

I would like to cancel the landline connection at my home since it is of no use to us. We will pay the remaining balance amount once we get the confirmation of the cancellation from the bsnl company. Please refund the amount given as advance.
The landline connection is in the name of
Mrs. Kavitha g.
#243 indiranagar motappanapalya bangalore 560038
Landline number[protected]...
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R
Richa Ann
from Noida, Uttar Pradesh
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No network/signal

Address:Ernakulam, Kerala, 6819544

I've got no network for the whole day today (9/07/2017)
I tried switching between different networks but i keep getting a message saying my sim card (Bsnl) cannot connect to that network
Please do the required as soon as possible since it's really urgent
This is not the first time the above problem has happened so please provide a long time solution...
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S
Sarkari Tarkari
from Mumbai, Maharashtra
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Hopeless customer support

My 3g data connection is not working since morning. I contacted customer care number[protected] but they told me that i am in roaming so they cant help me and they dont have any information about my number.
They gave me another number to contact, which when i tried comes as number not in use.

I again contacted bsnl customer support and they informed me that they dont have another number and they are not able to help...
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poorva gupta
from Jhansi, Uttar Pradesh
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Regarding broadband connection

Address:Jhansi, Uttar Pradesh, 284003
Website:bsnl

Sir i was taking a bsnl broadband comnection but due to weak signal strength near my house i was not used even a single day, which i informed him on the same day .I had paid a full amount . I had given a complained about this in your sadar bazar branch so many times but my complaint was taken as negligently and they can't listen me properly and behave very rudely. Yet they have not refund my money . If i can't recieved a satifactory solution...
+8 photos
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J
Jishnu S
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number Portability

Address:Thiruvananthapuram, Kerala, 695102
Website:www.kerala.bsnl.in

Sir,

I am a bsnl customer from kerala. I am using the bsnl service from more than 5 years ago. I am not satisfied with bsnl services. I dont get enough 3G coverage. So i had forced to move to another service provider.So i try to port by senting porting message to 1909 in the format PORT to 1900.
I got the reply message from 1900 as failed. Why are you like this. As a customer i had the right to choose the provider...
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S
saraswathi. t
from Nileshwar, Kerala
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Deactivate Hungama Service - All hungama services

Address:600071

I am using BSNL broad band. From Dec 2017 we are additionally charged 450/- being hungama charges. We didn't subscribed for that or used it. Please deactivate all hungama services and refund the amount..
My BSNL no[protected]

Someone called from BSNL to my landline and said " we are calling from BSNL hungama and we want your emai ID and phone number for the record purpose".
I clearly informed to her, We...
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D
Devesh kumar thakur
from Surat, Gujarat
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Recharge 577 on bsnl mobile no 9427490445 but not get rechrge

Address:Valsad, Gujarat, 396001

Dear Sir/Madam,
i had recharge rs 577 on my bsnl no [protected]
to other promoter, the transaction no is[protected], but i had Call your bsnl toll free no 1500 but they ar give bull #### reason that we cant back you returns recharge & in your system showing the transaction of 577 reachrge,
still you ar not do anything
plz resolve this problem & also waiting your reply

regards...
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Website:www.consumercomplaints.in

Hi,

When i have logged a complaint against Amazon.in then i received a call from [protected] (Abhishek Sharma).
he talked in bad manner and started abusing me. i also abused him when he started. please take a proper action against him. i have recorded this and i can send you if needed.

and now i am aware that this is a fake website and you are making people fool....
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A
Anto Joshua
from Salem, Tamil Nadu
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Bsnl mobile network

Address:Kozhikode, Kerala, 673005

To conclude in one word bsnl sucks 💩 . Before a week ago I have activated a data plan of 444₹ which is 4gb per day and it's been 1 week I was not able to use at least 1gb in this one week due to poor network connection, Each time I try to connect to network it shows up only 2g signal that too of 4kbps and max of 10kbps, Now With this type of network coverage Bsnl Can take their offer and stuff it up in their...
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P
Priyanka Bose (L.I.O.N)
from Mohali, Punjab
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Blocking my lost postpaid sim

Address:Allahabad, Uttar Pradesh, 211006
Website:bsnl.co.in

My father's phone was lost last night, on 6th july 2017, it was a bsnl postpaid sim, mobile number is [protected] on the name of Prabeer Kumar Bose, my father, on Redmi 4a mobile phone dark grey color dual sim.

My father works in Jamuna Enterprises, Civil lines, a distributor of Bajaj interio, as a an accountant/cashier.
He picked up the phone last night, and also verified his company camera on 7th july morning, when...
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I
indra mani tripathi
from Chennai, Tamil Nadu
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SMS is not being sent

Address:New Delhi, Delhi, 211004
Website:bsnl.in

I am unable to send SMS from my no.i.e. [protected]. Please resolve the issue asap.I have to send some SMS which is on urgency basis which is my first priority. Please resolve it.I have already tried complaint box but was unable to connect to them too.Network services in NCR is also not very good.I am in roaming status at this time and I have some work releated to SMS, so please reolve it....
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