Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Gm (Nwo-cfa)
Respected sir /madam,
My name is [protected]@999 and my phone number is [protected].
I recharged my inter net plan with rupees 395 to get 3g internet for 71 days on june 30th. But i am not able to get the speed of 3g while browsing on google.
The speed is very low and i have to wait for a long time to receive the bytes. It's 0kbps.
I complained about it on 2nd, 8th, 11th, and 13th july but their is no response from the bsnl company. No officer came to solve my problem.
Please help me immediately so that we can surf inter net successfully.
With regards,
Thanking you,
Yours sincerely,
[protected]@999
Docket no.1g08325390

Respected sir,

I am using this bsnl internet service to surf and download on internet. They've provided 3g service for us, for which 1-2 mbps speed is must, yet the normal speed here is around at any time of the day is in between 0-200 kbps which is worst speed even for a 2g.

Attaching the screenshot of my speed.

Kindly do something so that i and countless others can enjoy the service.

Thank you.

I am using bsnl for last 10 years. I m very disappoint with your services. I am balbir singh my address is p-109b sec-23 sanjay nagar ghaziabad u. P. I had payment my bill in the morning by paytm and order no is.[protected], still is not working. It is urgent for me. I need a lot, still it is not working yet.

Kindly, accept my complaint and fix it as soon as possible.

Your consumer
Balbir singh
Ph. No.2787964

Dear sir,

I am bsnl consumer. Bsnl a/c no is [protected]. I hv been associated with bsnl for the last 10 years. I am very disappointed with your services. I am balbir singh (My address is p-109b sec-23 sanjay nagar ghaziabad u. P.). I had pay my bill in the morning by paytm order no.[protected]. Still my telephone& broadband is not working yet. I need a lot, it is not working now,

Kindly, accept my complaint and fix it as soon as possible.

Your customer,
Balbir singh
Ph no. 2787964

My land line connection no. Is[protected]. Slight correction on the mailing address of bill is requiere.

It is mentioned as "amamahal ladies gate road' instead of"rama mahal ladies gate road"(Missed the letter"r"). This being a land mark i don't think that any evidence for correction is required.
Pl do the needful

Kj prabhakara rao
23b-3-15; rama mahal ladies gate road,
H/o gvr appa rao,
Eluru-534002

I have a bsnl land line connection no.[protected] and broad band connection. I have registered a complaint krl/co/2017/7954 and 8256 on different dates and no action taken so far.
I have submitted an application to disconnect my bsnl service, to my local bsnl office at ambalapuzha, alleppey dist kerala as i am fed up with your service but my application is also not being accepted by your above office.
So my humble request is that, either you allow me to get a private connection by accepting my application for disconnection or rectify the defect immediately.

This is to report that i have never accepted or subscribe for this service and i have reported it in month of may... Between 19-22 and may to terminate this hungama... Inspite of it i am getting it billed...

You bsnl guys are really running a big scam and racket of loot of public money.

I will not pay this money and get this terminated and rebate the money in my billing/

Thanks
Suhas

Dear sir we have mobile no [protected] recharge 699 but showing this benefits in net but when recharge this amount not full full all requirement in hence customer is not satisfy so what to be solve my problem please help me otherwise if not solve hence please reverse my account company say you sin is not 4g so how to change 3g to 4g please suggest me

मेरा बेसिक फ़ोन न:[protected] आज कही दिनों से बंद पढ़ा है और मेंने कितनी बार टोल फ्री नंबर पर कम्प्लेंट कर दिए है फिर भी मेरा फ़ोन अभी तक सही नहीं हुआ है कृपया कर जल्दी से जल्दी मेरा फ़ोन सही करा जाये बार बार फ़ोन ख़राब होने से हमे बहुत परेशानी होती है
बिल तो हर महीने आ जाता है पर फ़ोन को सही करने की फुर्सत नहीं मिलती है टोलफ्री नंबर पर कम्प्लेंट करो तो प्रॉब्लम तो सही नहीं होती है पर आटोमेटिक कम्प्लेंट साल्व्ड हो जाती है यह कैसा सिस्टम और तरीका है इतने चोर कर्मचारी है क्या सब जो


प्रेषक :
एसोसिएटेड केमिकल इंडस्ट्रीज
19 न्यू बापू बाजार उदयपुर [राज.]

This is very bad and shame on part of bsnl who are unable to process the refund, even after the disconnection happened 5 months back, every time i approach the office, i will be redirected to some official who will not be in office, they do not own up the responsibility, they ask us to call some numbers which is useless. I had approached office almost 10 times, everytime i get the response as refund is initiated and will be processed in a week.. It is very shame to commit for a week and takes months together to process it.

Sir,

I received a call from bsnl hungama during march 2017 that says i will get free service if i provide them with my mail id and mobile number, after free service if i wish i could use service by paying. I just give the above and never activated any plans and used the given plans. For the past 3 months i have been paying bill for this plans that i didn't activated. Bsnl hungama itself activated some of the plans and i come to know about this activation this month. It was just like looting. So kindly request you to deactivate the hungama plans and refund the amount that has been taken for the past 3 month. My landline number is [protected].

Dear sir
My land line number[protected] is dead since 21st june 2017. The broad band connection is as well snapped since then.in this connection i have registered three complaints on 1504 details are given below.
On 24th june 2017 complaint no : [protected].
On 29th june 2017 emergency complaint no : [protected]
On 4th july 2017 complaint no :[protected].
Then on bsnl web site grievance was registered under docket no jkr/co.2017/1177 on 11th july 2017.
Again on 13th july 2017 compl no [protected].
The basic problem is that the under ground cable laid upto my house was damaged some years back by smc while digging the drain.in lodged a formal complaint with smc as well as bsnl but no one paid any heed. On my own cost i had to connect the phone by a over ground wire which was working for some time.
The line man had come once on my request and he showed his inability to restore it as he says that cable jointer is required to set it right besides some road cut will also be involved.
I as a subscriber is with out land line facility since 21st june 2017 and want your intervention to sort this issue out.

Respected sir, i am bsnl custmer. My plan is 'mahakrishi plan 141'.in this plan bsnl gives 2gb data, 50 on net sms, 50 off net sms, 400minits on net, 400 minitsoffnet and mahakrishi custmor group calling free validity 30 days.

I recharged 141rs on 30 th june 2017. But i did not get 2gb data and 50 sms on net and off net. I called custmorcare again and again more than 20 times. But not sovled my problem

Dear team,
I am currently located in maharashtra and using the bsnl sim of mp. I want to deactivate dnd service as i am not getting important messages. For that, when i am calling on 1909 for deactivation of dnd, they are asking to call on [protected] which is for mp circle. And when calling to this number, every time they are registering a request for deactivation and asking me to wait for 7 days. It is been almost one month till now and have registered many complaints, dropped mails, sent messages, twitted. I have tried everything from my side but not getting proper response. Please check if you can help.

I would be grateful to you.

Regards,
Swati gupta

Hi BSNL Team,

I had applied for landline and broadband connection yesterday, captioned in the subject is the reference number which I received for my application, I received call from local BSNL office who said if there is no line in your building we wont be able to help you, I told him Rachit Sunshine is new building in Prime location of Nasik city (just opposite City Centre Mall) in our building in the start they would get 30+ connections but my request was not taken seriously and they asked me to visit BSNL office and meet Mr. Maske (when I asked for his number or address I was not provided) I usually stay in Mumbai and travel to Nasik on weekend, it is not possible to for me to go to BSNL office and meet the concern person and that's the reason I have done an online application, I have also discussed with our management in building that how many connections we can give to BSNL from our building and for sure we have 30+ connection for BSNL.

Then I received a call from BSNL call centre today morning, name of the guy was Lalit he called to confirm the application I told him the whole story and he just said he cannot help me if there is no line near my building further he was not ready to listen to me completely.

I want someone to take this request seriously and action on this one, BSNL is getting big business you should be talking to customer like this. this is not correct (even if the business is not big but the way you speak to client needs to change).

India is developing please give proper support to public so no one has to saying government things don't work properly, government is doing just fine people working in the government need to change their attitude and help local public with facilities when public is ready to pay.

Regards
Inder Dialani
+91-[protected]

Non receipt of security deposit against land-line no.[protected]
It is intimated that due to my transfer from jalandhar cantt to ambala cantt i got services my bsnl telephone and broadband connection disconnected on 09 dec2016 but even after lapse of more then five months the said amount of rs. 2050/- security deposit has not been received by me till date. My complaint no. 61 dt.[protected]was also registered by me in your bsnl office jalandher city.

R/sir,
My bsnl mobile no. Is [protected] from srinagar j&k. Today about[protected] hrs. I have received a miss call by mobile no. [protected] from assam and than i call this mobile no. About 18 secound rs. 60/- decuted/ cutting from my main account. Than i call bsnl customer care executive mrs. Jyoti and senior executive mr. Vivek they have to misbehaviour to me and no any solve from my above decucated amount. And provided wrong information and challang me that no any amount refund by bsnl office. Than i want provide bsnl nodel officer contact no. They were not give me. And challenge to me. So that i requested to you please refund my decuted / cutting rs. 60/- and solve my above problume earliest at your end.
Thanks.
Khurshid ali khan.

Date : 11.07.2017
The manager
Bsnl,
Udaipur
Rajasthan

Dear sir,

Sub: change of telephone instrument – reg.
Ref. No: tel no. [protected]

With reference to the above, i wish to inform you that the present telephone instrument is more than 5 years old and is not working properly. Therefore, it is requested to change the old telephone instrument with a new one and oblige. We talk to telephone exchange he told me plz visit on maadri office with handset he gives you new instrument but we are not able to visit on this office because all persons are very busy so timings issue thats y kindly visit with instrument executive visit on my house. As soon as possible

Thanking you,

Yours faithfully,

Pooja sharma
Tel no. [protected] ([protected])
664/16 shiv nagar pahada,
Near paliwal dairy
Girwa udaipur

Hello, six years ago in 2011, i got bsnl landline with broadband & the number was[protected]. After about two years, as i was relocating to new house got disconnected & surrendered instrument. Till today i have not got security deposit refund.

Also from my next house i applied for new connection & paid rs.600, but there is no new connection or no amount refunded.

I bought a new bsnl sim for my mobile and it got activated on the same day. But from last 4 days i am getting continuous notifications on my mobile screen where it is written that sim application for bsnl mobile and it asks me to activate different paid services each time it appears e. G. To activate jokes, shayari, love tips etc. I do not want to activate these # at all. Every time i cancel it but after few minutes it again appears.
Please block such kind of services from my number. I have applied for dnd also.