Bharat Sanchar Nigam [BSNL] — Wrong deduction in my balance

narsimhamurthy gudipati

from Ernakulam, Kerala

Address:	506142
Website:	Bsnl.in

Hi
I actually have internet pack in my mobile but 20 min when i surfing internet i got message like "thanks for subscribing to special 30 pack rs49 7days (51010) service. You have been charged rs.49.0 for 7 days. To unsub send sms stop or call 155223 (Tollfree).". I have fully idea about net surfing. Then i called to customer care but they didn't give proper answer to solve issue. Please give u people for solution for balance deduction and refund the money to my mobile account.

Regards
G n murthy

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Oct 03, 2016

Arunz3333's response *No upgraded till now

Oct 03, 2016

Arunz3333's response No 3G

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Comments

Raagi

from Mavelikara, Kerala

My telephone no[protected] is dead from 2 days plz log the complint plz immediate take the action

Arunz3333

from Ankola, Karnataka

This BSNL tower is old and not upgraded till the internet connection is to slow can't even open Google.

Pazakav junction othera, PATHANAMTHITTA, KERALA (KL), India (IN), Pin Code:- 689546

manojdhal

from Chandrapur, Maharashtra

Iam MANOJ DHAL having bsnl mobile no [protected] as personal using at home, so i need all call details from 1.10.16 to 5.10.16 for mobile no. [protected].