Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have landline no[protected] with plan of internet and incoming facility. By mhr/co/2016/11786 i launched online complaint. Till today i am getting message of bill not service. Condition of dp's of bsnl in mehkar 443301 are not in secured position and we are suffering. Phone and internet services are not working due to poor management of said office in mehkar. Now bsnl office demanding me 1275 rent of two months while i am not getting incoming call facility and internet.

I want a call details of this no [protected].. B coz she is my fiance and i m going to marry her in nxt month but... I think that she is talking with so many boys... And i confirm sur about this. But i want a proof to show my parents.... So plz plz plz sir.. Plz save my life by giving me details of that number.... Details i want frm date —[protected]Time 7.00pm) to[protected]Time 01.00am)... Humble request u sir..

Dear Sirs,
This is in continuation of my earlier complaint and its been 25 days since, it went out of order. Nothing has been done for the same. Please try to understand the gravity of the situation. My mother is 74 years and totally dependent on the telephone line to communicate with her kids who live far distant and abroad. She has been feeling immensely under pressure to maintain a mobile phone to stay connected. Being a chronic diabetic, living alone and having high blood pressure, the telephone line had added to her list of troubles. She has had a total knee replacement surgery and can't walk much around without difficulty, which means she needs to tell about her well being on the only mode of communication through the telephone. Since the telephone is not working for around a month, we would now want to take up the matter to consumer forum for redressal of the same, no rent shall be paid this month for such bad services.

Also we wish to highlight the fact, as pointed out earlier that the telephone lines have been disrupted due to ongoing construction in that area. We also wish to lodge a complaint against her neighbours for the same. We need an urgent feedback regarding the same and re-installement of the services, otherwise it leaves us with no other option than to take appropriated legal action for the same.

The details of her complaint are as under:
Complaint no: [protected]
Status: Technical work in progress
Date of complaint on helpline no: 21st September, 2016

Date of online complaint: 27th September 2016.

From the evening of 10/10/2016, i am facing network issue in my sim. Its showing emergency calls only. No network is there in the phone. For this i contacted two times to customer support. First they said the server is down, you can get back the signals within 1 hour, but till next i didn't get any signals.
Secondly when i again call them they said, might be there are some scratch on the sim, but there are scratch and all, so he took my complaint and said that u get the signals within 2hours. But till now i didn't get any signals

Sir my landline bsnl broadband connection is close last month of june 2016 to till month oct.2016 but not proper guid and response your dept. Staff. My landline no.[protected]. Bsnl line man and block, district level said but not my connection is run. This connection cut for jun but bill every month send your department. So pl my problem solve but not i fir consumar cort.

I have applied for shifting my BSNL Mobile [protected] to Reliance JIO (for
the purpose of 4g data) on 23.09.2016 and got MMP Number. Order Number :
00000AQXFP.

But still now there's no response from them even after multiple follow up through calls and emails. I don't know what to do further. I have tried out all possibilities as possible. No more other options available.

Please check and revert back to fix this issue asap.

Hi
I actually have internet pack in my mobile but 20 min when i surfing internet i got message like "thanks for subscribing to special 30 pack rs49 7days (51010) service. You have been charged rs.49.0 for 7 days. To unsub send sms stop or call 155223 (Tollfree).". I have fully idea about net surfing. Then i called to customer care but they didn't give proper answer to solve issue. Please give u people for solution for balance deduction and refund the money to my mobile account.

Regards
G n murthy

Ho. My name is aniket kotnala. On 21 september i have submitted my payment and form for ftth connection the guy told me it will take 10-15 days but it's now 21 day and nothing has happen and neither they r answering our call. Plz do something i was having banl broadband connection before but due to my house shifting i change it to ftth connection and the working is so frustrating, plz do something.

Our nearest bsnl office is in trimurti marg, model town, jaipur.
Name of the subscriber in the form is aniket kotnala.

I want outgoing and incoming call details with phone number of my landline number[protected] from 30-09-16 to 08-10-16 I want details to be sent to my mail [protected]@gmail.com I want information as early as possible I want it to be in detailed information I want all details of my landline number its bsnl network it's wanted as early as possible

Sir/madam, i am a braodband postpaid customer of bsnl. I am having a problem with the internet speed i am getting. I'm paying for 8mbps but only receive 2mbps. Technicians here are saying that it is out of their hands as it is work of their superiors. The wire quality underground is very bad is what i heard from the technician. Please consider my complaint.
Name of customer :- nekkanti veera latha devi
Number:[protected]

My mobile number is [protected]. My plan is nesam expired on 19 th sep. 20 th morning auto renewal for rs.49. I didn't seen. I recharged for rs.49 via paytm. For plan extension two times recharged. I made call to bsnl customer care four times, my money not refunded. If i recharged twice amount added in my account. But plan extension my amount was not added. Please re credit to my account.

Landline no[protected]kerala circle-alappuzha)
Customer id — [protected]
Account no[protected]

I tried to pay the bill no[protected] for october 2016 for rs 1038/- online via bill desk gate way. an amount of rs 1048 has been debited to my sb account - indian overseas bank, wadala (mumbai). bank reference no[protected]fp. but the bill was shown as outstanding
I had to pay the amount again through another transaction to clear my bill.

I am due for a refund of rs 1048.

Reedevi ramachandran

Bsnl office: village: gotan, tahsil: merta city, distt: nagaur, state: rajasthan
I have applied before 15 days. Bsnl officer said that the charges will be deducted from the first bill & no need to issue the demand note. Till date there is no further action has been taken, they always buk & assure for the tomorrow. Please help for their immediate action please.

Sanjay ([protected])

My ph no was [protected] i am a senior citizen and got heart attack on 21.2.16 since then my office us closed but i getting bill of excess ant as well as phone was dead since july as per complain record so i was bound to surrender the connection in sept 2016.
I therefore request you to please arrange refund of security money immediately without deducting a y amount hence i have already paid extra in last 3 bills.

Dear Sir,
I am writing this mail to bring your kind attention on below:-
My land line and internet got disconnected on 23 Sep 2016 at 1200 hrs and complaint lodged on the same day. No inquiry or services were provided since than even after register many compliant on customer center and Kayamkulam BSNL office. The connection was established today (5 Oct 2016) at 1200 hrs which cause many loses including faith on the government service provision. With this I requested you to forward my application to an appropriate department to reduce the bill amount (monthly charge + user charge) for the duration of facility absence.
Kind regards,
Ajaya Kumar Krishna
Sreevalsam, Menampally, Pathiyoor (PO) Kayamkulam, Alappuzha, Kerala 690 508
Custemor ID : [protected], Account No. : [protected] Phone No. :[protected]

Sir, Please deactivate the Hungama plan immediately. We have not registered for any such Hungama plan on our telephone number[protected], but still since almost 2 years we are being charged in our monthly telephone bill on this account. Hence I request you to kindly deactivate it soon and refund the amount charged since the commencement of the plan.

Thanking you, in anticipation of your early action.

Regards,
K.C.Abhyuday

Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my landline broadband service pack. My phone number[protected].
Please unsubscribe immediately and arrange to return the money which taken by bsnl by the bill for 4-5 months.

Dear sir,
Sub: lost sim card

I have already lost my mobile phone, so I requested to you sir plz block my SIM card..my mobile no.[protected] and I have a GD no.

I have already lost my mobile phone, so I requested to you sir plz block my SIM card..my mobile no.[protected] and I have a GD no. ( 2nd time type because minimum no. 350)

Regards
Madhusudan das

Hi,

No internet connection for last 6 days. Lodge a complain on 30th september and that time we were told that its gonna take 3 working days.

Its been 6 days and no solution. Whenever calling the customercare they are saying that it will be resolved by 24 hrs with no result.

Or visit branch which operates from 10 - 5 pm. Even for disconnection you have to visit to office. This is simply hopeless.

Complain no : [protected]

Dear Sir/Mam,

I have made a request for BSNL land line broadband plan change via self care portal in relation to Land line number- [protected].I received a system generated message(request submitted successfully) with a prelead ID - [protected].

I am enclosing copy of JPG image of that system message for your kind reference.No action has been taken till date;while request is made on 17/09/2016.