Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Deactivate the bsnl hungama plan and return money immediately.
with ref to discussion with mr. sapkal (dgm) bsnl. immediately take action. i am not getting connectivity so far called bsnl broad band in working hours. that is also told to above concern officer. if bsnl is unable to do need full then remove landline immediately. i think i am having right why this happening in our make in india project.

take action immediately.

I have prepaid 3 G Sim.I am not able to send sms from my prepaid no [protected] for last 1 month.I have tried another handset, but no use.I have checked sms centre no, s witched on and off, did factory reset.There is nothing wrong with handset.
I have dual sim Lenovo vibe x2 handset with bsnl sim as primary and jio 4 g as secondary.I had lodged complaint with customer care.The complaint is still open, although i was told nothing wrong at their end.
Kindly resolve it earliest, since i am not able to perform basic function like sending sms.

My cell phone is stolen on 19 oct. Early morning in between 9.30-10.30am.. When I called, it was switch off. Plz block the sim card as soon as possible as I am having very confidential n imp passwords & bank details were login and that no was registered for any kind of money transaction..That contains my locker no n other details also.. One night before I have format d cell phone n re-install d app..But due to slow net I was not able to activate security system or download any theft protective software.. Even my ph has a simple pattern for home screen. As I Had scan & format my cellphone n working on dat n early morning it was lost from my home..If possible plz provide me the last last location n time of getting dat off... Might be I can find that..I[censored] can help me plz i really need ur help as police is delaying to start its procedure..BT i am having very imp details in that.. N if I can get the formatted cell den also I can recover the data wid help of some software experts working for dis only..

Mob no- [protected] (BSNL)
Model- RM-1030/NOKIA XL DUOS
IME1- [protected],
IMEI2- [protected]
WLAN-W5DLHLNN

Today my mobile phone along with BSNL west Bengal SIM card has been stolen/lost. The No. is [protected]. Please block the SIM Card and help to get a new SIM on the same number. Please inform me the process of getting a new sim card on the same number. In what way I will get the sim card on the same no. Please block the no. at first. Please help me getting the new sim.

Kindly deactivate all hungama services immediately to our land line number [protected], otherwise we are forced to go to court of law for unwanted recovery from our phone bills.Please take immediate action and deactivate the services, as they are charging without our notice.Kindly take action.Our landline number is' [protected]'.Service ID is id2551239_scdrid

I have deactivated my hangama acoount by calling the no. provided by bsnl hangama on 6th september 2016. they have confirmed that the account is closed when again called them on 9th of september 2016. but bsnl has charged me the hangama charges in my bill. i request you to disconnect the hangama plan and send me the email for confirmation. my phone n0. is[protected]. kindly do the needful immediately.
Thanking you mrs j s mane.

Dear sir/madam,

It is brought to your notice that more times ago, i have received unwanted messages from the number [protected]. I advised that person to stop messaging me. But it can not be stop right now. So i hereby registering a complaint towards it. You are requested to take some appropriate action in this regard.

Yours sincerely,

Anuj jaiswal
Ferozepur, punjab
Mobile no. [protected]

I wanted to get a new broadband connection at my place since i moved here recently. Called the bsnl broadband guy, paid the full installation price and was informed that the connection will be installed tomorrow.

It has been 8 days and i have called the bsnl team atleast 30 times but each time they just told they are working on it and it will happen.

Seriously this type of service is unacceptable.
I really don't know what to do now or exactly where to go since i have moved here recently.

My landline phone no is[protected]. Without my consent, bsnl has activated hungama movies, hungama music and hungama games and charged rs.489-00 in my bill number:[protected], dated 06/10/2016 (Account number: [protected]). Please deactivate immediatly and return back my amount to mu account.
E sreenivasa rao
D. No. 37-12-37/1
Ngggo colony, near murali nagar, kapparada layout,
Visakhapatnam,
Pin: 530007
Phone number:[protected]

Worst connection I have ever seen in my life is Bsnl broadband connection . I am staying kochi .since 2 yrs I am using this connection every month I m paying 2000/- to 1700 rs for this network buy half the month it's not working . I am calling customer care they don't know how to speak in English, forget abt Hindi accept Malayalam . I complain to all senior head regarding this issue o am facing since 4 months . But still no action has been taken

Telephone number[protected] having no broadband connection from Sunday 16/10/2016. I have complained and received the following message:
Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is [protected] Please contact BSNL Customer Care 1500 for further queries.
When I enquired today office staff told me that they are not having sufficient staff today, they will try tomorrow.
I don't know that how many days I have to wait for this.

Hi team,

I inform you that my bsnl bordband land line no is[protected], customer id-[protected], account no-[protected] not working properly since service statrt date. brodband service working maximum 1 hours in a day or same time its not working on hole day, i have complain your chaibasa exchange verius time but they unable to fix problam.

I would request to you kindly look this and try to resolve my problam as soon as posibale.

Hi, while streaming network i got a message like "your pack special 30 pack rs49 7 days (51010) is activated". also, the amount got deducted from my mobile account ([protected]). i tried contacting the customer care but didn't get much help.
Date of deduction: 13th october 2016
Kindly note that "the promotional scheme is valid up to[protected]."
The pack has been deactivated as of now.
Please look into this and refund the amount.

Concerned officer of the bsnl is requested to see my issue of service quality providing by bsnl to me. This complaint about land line phone service providing by patel nagar exchange, bsnl, ghaziabad. Bsnl is forcing its customers to disconnect their land line phone facilities without any fault. The other phone installed by bsnl at my location found working.

I am very old customer of bsnl, and i paid many unwanted bills for the benefit of bsnl after my complaint through email @ [protected]@bsnl.co.in on 24th march, 2008. My phone complaint was attended after completion of 25 days in 2008. Further, another complaint raised in june, 2011, and attended after completion of one month. Also, my complaint dated july, 2013 attended after completion of four months. The same problem was solved after completion of around one month in april, 2015.

More recently, my land line phone is dead from 14 july, 2016 vide complaint no.[protected]. None of the bsnl staff/ officer attended my complaint while i paid my bill on 7th august, 2016 for dead phone facility for avoiding any disconnection charges may be charged by bsnl. Not only this, without attaining my complaint raised during 14 july, 2016 for my land line phone, as my land line phone is dead from june, 2016, the bill for the dead phone generated from the patel nagar exchange, bsnl, ghaziabad for rs. 567 and due date was 26th september, 2016 vide invoice no. [protected] dated 4th september, 2016. I raised my complaint and informed time to time at
[protected]@bsnl.co.in [protected]@bsnl.co.in [protected]@bsnl.co.in [protected]@trai.gov.in [protected]@bsnl.co.in [protected]@bsnl.co.in

No rental rebate benefit was given to me for my phone while it was dead. Bsnl staff may be using bsnl service with good quality for making zero financial charges.

This is one kind of harassment by bsnl of its customers, concerned bsnl staff/ officers needs to be punished for not attaining my phone complaint.
Bsnl must give an rebate to such customers automatically.
Call charges details needs to be uploaded on the web portal which my be seen by its users.

I have submitted application form but they refused to give me new connection...but I am having the location at the center of city but still they are saying line fault is there...I have submitted application at Bsnl office pandharpur...district:- Solapur state :- maharastra

Plz sir I need the connection but they are also talking very rudely...they are saying at any how we are not going to give you connection...tell anybody who want..they said if you wanna make complaint go and make it we don't care anybody...plz take action...its my kind of request to you people...

Hello,

I want to Deactivate all Hungama service
I never activated any hungama services. I want all hungama services deactivated effective immediately and also refund my payment done for that unwanted service as soon as possible. Even the customer care of hangama is not picking the Call.

I have not used any service but you have deducted Rs. 280 /- from Sept.2016 bill. I will not pay this amount otherwise I will discontinue my land line connection and take private connection.

My land number is[protected]
Please take action immediately otherwise I will have to file a case in consumer court.

Respected sir,
My mobile number [protected] net balance was rs. 131.46 on Date 02 OCTOBER 2016. IN BETWEEN I TAKE 5 TO 6 minute Call. But now balance is. 106.15. I call your customer care 1503 But he donot give satisfied answer in this MATTER.so that you take action Immediately and provide my wrongly Deducted balance.AND THE DETAILS OF MY BALANCE DEDUCTION STATE MENT.
My name SUBHASH CHAND
Contact Number [protected]
[protected]

It is noticed that from my bsnl telephone bill for august & sep. 2016 that one time charges for hungama music, movie, games is billed Rs.489 & 116.43 with out my consent for the plan. I therfore request you i do not wat the hungama plan. I want deactivate the BSNL Hungama plan. My telephone no is[protected]. kindly deactivate tthe bsnl hungama plan immediately. g srinivasagan.

I, Pavan living in Puttur, Andhrapradesh, 517583. I had contacted BSNL office to get new internet connection many times. Everytime they say wirelines are damaged in your region so we cannot provide connection. But BSNL planned to provide data RS.249 at cheaper price without proper connections in INDIA. Are we going to make digital India success?? resolution is not for my sake, it is for all rural students.
My contact number : [protected] / [protected]

On 06 August 2016, I was in need of bsnl prepaid mobile recharge therefore I tried online recharge on bsnl portal but the transaction failed two times and amount deducted from my a/c. The Tr. Ref. No. are IGOCMCCSC5 Rs 128/- and IGOCMCDO9 Rs 128/- . I Complained to concern bank, they processed my complain and informed me to make the contact with merchant site.