Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir., i have regiestred complaint 3 times in bsnl help center regarding the slow speed internet but they are not talking any action and are not bothered by my complain.. I got a call from local bsnl exchange and they say i[censored] want to get rid of problem then u sould bring modem with u in local office and they refused to visit our home... And then they updated their complaint status as resloved... This had happened with me thrice.. It has been almost 2 month that i am getting less 50 kbps speed and i am paying rs800 bill in a month

You can clearly see what kind of service they are providing to their customer in the picture i am giving to u... Modhi ji's dream about digital india.. Is waste... As government sector doesnt care at all

Dear sir,
This is to inform you that my telephone no.[protected] was installed at my erstwhile address at no:12 gopalsamy st, ganapathy. Now, i was shifted my house to the new address as no: 263, varatharajlu nagar, ganapathy.
I have already given the shifting letter[protected] before 6 months. Since the telephone connection at my old address. I request you to change the connection to my new address urgently. Please do the needful as soon as possible

Thanking you,
Yours faithfully
Maxbe industries.
Mobile : [protected]

Dear sir
I had applied for disconnection of my phone number in the month of may bearing number[protected] I had paid Rs 2428.00 so I got refund of rs 705 and the bill doesn't contains any break up kindly help me to understand the bill attaching with this complaint
Customer Id [protected]
phone number:[protected]
Account Number [protected]
Bill Number & Date[protected]/06/2016
Bill Period 01/05/2016 to 31/05/2016
Payment Due Date 28/06/2016
Customer Type Individual

After repeated complaint request made to the BSNL dept. There seems no end to it towards getting issues solved. Every time when we reach home and start our home work from home, the network goes down in the evening, main cause is the DNS part in the modem of BSNL network does not respond, even though it responds, it will be for few minutes then goes off. Repeated times we have made the complaint towards phone no 2684890 and 2682110 but its of no use, and there would be phone call from the BSNL team, about the network stating ok now, and again in the evening the situation is as it was before. Simply saying there is no end to it. There is no call from the team personnel for doing the rectification, many times we have directly called the network engg Aamir, but received no response we have. Due to this we have cut the BSNL landline no[protected], because of lethargic attitude and not rectifying the existing network issues, we are still continuing with the issue.

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. I had already provided a written copy of complint to bsnl head office at trichy last month. But i got hungama bill included at the current month bill also..

O please deactive hungama and refund the money of last 3 month hungama bills..

My land line number is[protected]

Sir maine is number ki (Number - 1j[protected] complaint book karai thi...
Jisme mere 75 rs mere balance se kat liya gya tha... But abhi tak refund nhi hua... Ya to aap mera balance return kariye ya fhir mai diwali ke holiday ke consumer forum jau... Jis number se balance kata hai wo no h [protected]. Sir complain ko kiye approx 20 din se jyda ho gaye but abhi to solve nhi hua

Dear Sir,
My landline no is[protected]. Hungama Movies Videos and games service was activated by bsnl executive, last month, saying that it is free service. I have not used this service yet... and I don't want to use it in future too. I request you to please deactivate these 3 services ( Hungama movies, videos and games) from my landline no[protected] if not deactivated yet)

Respected BSNL Authorities,

Greetings of the day. I am Mr. Sathish from Madurai, Villapuram.

One of the person named XAVIER (His Mobile Number – [protected]) visited our Office in Villapuram, Madurai – 625012, Tamil Nadu on 30th September 2016 and convinced us to go for BSNL Broadband Connection.

Due to the Airtel Network instability in our Area, we have decided to go for the BSNL Connection. He collected Rs. 3000 for 3 different connections from us on 4th & 5th October 2016.

From the next day onwards, he didn’t responded to us – we have tried to reach him many times on his mobile so far, he not yet responding any of our calls.

We have realized that, he has cheated our Amount in the name of BSNL Network . . . We came to know that, he is keep on doing this FRADULENT ACTIVITIES to all the people in MADURAI in the name of BSNL Network.

He is totally, spoiling BSNL NETWORK and BSNL CUSTOMERS. Kindly take necessary actions and save all the people from this kind of FRADULENT PERSONS.

NOTE : He is wearing BSNL T-SHIRTS, BSNL TAG and BSNL Temporary Bill Books . . .

Kindly treat this message as MOST IMPORTANT and MOST URGENT.

Awaiting for your necessary actions and make arrangements for REFUNDING our Amount as soon as possible.

Thank you for your kind understandings.

Thanks in advance,

Mr. Sathish

Deactivate the bsnl hungama plan and return money immediately.
with ref to discussion with mr. sapkal (dgm) bsnl. immediately take action. i am not getting connectivity so far called bsnl broad band in working hours. that is also told to above concern officer. if bsnl is unable to do need full then remove landline immediately. i think i am having right why this happening in our make in india project.

take action immediately.

I have prepaid 3 G Sim.I am not able to send sms from my prepaid no [protected] for last 1 month.I have tried another handset, but no use.I have checked sms centre no, s witched on and off, did factory reset.There is nothing wrong with handset.
I have dual sim Lenovo vibe x2 handset with bsnl sim as primary and jio 4 g as secondary.I had lodged complaint with customer care.The complaint is still open, although i was told nothing wrong at their end.
Kindly resolve it earliest, since i am not able to perform basic function like sending sms.

My cell phone is stolen on 19 oct. Early morning in between 9.30-10.30am.. When I called, it was switch off. Plz block the sim card as soon as possible as I am having very confidential n imp passwords & bank details were login and that no was registered for any kind of money transaction..That contains my locker no n other details also.. One night before I have format d cell phone n re-install d app..But due to slow net I was not able to activate security system or download any theft protective software.. Even my ph has a simple pattern for home screen. As I Had scan & format my cellphone n working on dat n early morning it was lost from my home..If possible plz provide me the last last location n time of getting dat off... Might be I can find that..I[censored] can help me plz i really need ur help as police is delaying to start its procedure..BT i am having very imp details in that.. N if I can get the formatted cell den also I can recover the data wid help of some software experts working for dis only..

Mob no- [protected] (BSNL)
Model- RM-1030/NOKIA XL DUOS
IME1- [protected],
IMEI2- [protected]
WLAN-W5DLHLNN

Today my mobile phone along with BSNL west Bengal SIM card has been stolen/lost. The No. is [protected]. Please block the SIM Card and help to get a new SIM on the same number. Please inform me the process of getting a new sim card on the same number. In what way I will get the sim card on the same no. Please block the no. at first. Please help me getting the new sim.

Kindly deactivate all hungama services immediately to our land line number [protected], otherwise we are forced to go to court of law for unwanted recovery from our phone bills.Please take immediate action and deactivate the services, as they are charging without our notice.Kindly take action.Our landline number is' [protected]'.Service ID is id2551239_scdrid

I have deactivated my hangama acoount by calling the no. provided by bsnl hangama on 6th september 2016. they have confirmed that the account is closed when again called them on 9th of september 2016. but bsnl has charged me the hangama charges in my bill. i request you to disconnect the hangama plan and send me the email for confirmation. my phone n0. is[protected]. kindly do the needful immediately.
Thanking you mrs j s mane.

Dear sir/madam,

It is brought to your notice that more times ago, i have received unwanted messages from the number [protected]. I advised that person to stop messaging me. But it can not be stop right now. So i hereby registering a complaint towards it. You are requested to take some appropriate action in this regard.

Yours sincerely,

Anuj jaiswal
Ferozepur, punjab
Mobile no. [protected]

I wanted to get a new broadband connection at my place since i moved here recently. Called the bsnl broadband guy, paid the full installation price and was informed that the connection will be installed tomorrow.

It has been 8 days and i have called the bsnl team atleast 30 times but each time they just told they are working on it and it will happen.

Seriously this type of service is unacceptable.
I really don't know what to do now or exactly where to go since i have moved here recently.

My landline phone no is[protected]. Without my consent, bsnl has activated hungama movies, hungama music and hungama games and charged rs.489-00 in my bill number:[protected], dated 06/10/2016 (Account number: [protected]). Please deactivate immediatly and return back my amount to mu account.
E sreenivasa rao
D. No. 37-12-37/1
Ngggo colony, near murali nagar, kapparada layout,
Visakhapatnam,
Pin: 530007
Phone number:[protected]

Worst connection I have ever seen in my life is Bsnl broadband connection . I am staying kochi .since 2 yrs I am using this connection every month I m paying 2000/- to 1700 rs for this network buy half the month it's not working . I am calling customer care they don't know how to speak in English, forget abt Hindi accept Malayalam . I complain to all senior head regarding this issue o am facing since 4 months . But still no action has been taken

Telephone number[protected] having no broadband connection from Sunday 16/10/2016. I have complained and received the following message:
Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is [protected] Please contact BSNL Customer Care 1500 for further queries.
When I enquired today office staff told me that they are not having sufficient staff today, they will try tomorrow.
I don't know that how many days I have to wait for this.

Hi team,

I inform you that my bsnl bordband land line no is[protected], customer id-[protected], account no-[protected] not working properly since service statrt date. brodband service working maximum 1 hours in a day or same time its not working on hole day, i have complain your chaibasa exchange verius time but they unable to fix problam.

I would request to you kindly look this and try to resolve my problam as soon as posibale.