Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 258

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pavan Kumar M (kamins)
from Warangal, Telangana
Report
Copy

Not giving telephone and net connection

Address:Chittoor, Andhra Pradesh, 517583
Website:BSNL AP

I, Pavan living in Puttur, Andhrapradesh, 517583. I had contacted BSNL office to get new internet connection many times. Everytime they say wirelines are damaged in your region so we cannot provide connection. But BSNL planned to provide data RS.249 at cheaper price without proper connections in INDIA. Are we going to make digital India success?? resolution is not for my sake, it is for all rural students.
My contact number : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patil C. D.
from Dondaicha, Maharashtra
Report
Copy

Mobile recharge failed but amount deducted

Address:Dhule, Maharashtra, 425405

On 06 August 2016, I was in need of bsnl prepaid mobile recharge therefore I tried online recharge on bsnl portal but the transaction failed two times and amount deducted from my a/c. The Tr. Ref. No. are IGOCMCCSC5 Rs 128/- and IGOCMCDO9 Rs 128/- . I Complained to concern bank, they processed my complain and informed me to make the contact with merchant site....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sureshgopalsammeta
from Hyderabad, Telangana
Report
Copy

Refund of Security Deposit of Post paid phone

Address:500044
Website:www.bsnl.in

I have changed from Post paid phnoe No.[protected] to prepaid in the month of April 2016. I have paid an amount Rs, 603/- while taking the post paid phone connection. the Deposit is still pending with your department for the reasons known to you only. Kindly refund the same immediately.
S.Suresh Gopal
2-2-3/185, Qtr.No.176, TRT Quarters Vidyanagar,
Hyderabad 500044....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanath sunny
from Nalgonda, Telangana
Report
Copy

New connection for landline and broadband delay

Address:Nalgonda, Andhra Pradesh, 508001
Website:WWW.BSNL.COM

When i went for new connection of landline and broadbrand connection they are giving a correct information and not providing me form for new connection they making a big delay, [ if your not able to provide a new connection then please stop giving adds ] don`t make the people foolish by your useless adds. If your not able to provide me a new connection from the nalgonda rural area what bout villages...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ram723
from Bengaluru, Karnataka
Report
Copy

Bsnl line disconnected for more than a month

Address:Chennai, Tamil Nadu, 600080

Bsnl line is disconnected on 20, 21st street from[protected] till today[protected] it’s not resolved.

Reason from bsnl korattur exchange employee and ae: corporation people disconnected the street main wire while doing maintenance work and until that work's gets completed, we won't proceed since we don't have permission from the corporation.

I got the above response on 15/9/2016 after that no one is picking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:600028
Website:www.pushpavanamkuppusamy.com

I am not using this line. I left from this house address. So please cancel and disconnect this land line from this date.
My email address is : [protected]@gmail.com

My mobile number is : [protected]

My new house address is : pushpavanam kuppusamy
7 viswanathan street
Raja annamalaipuram
Chennai - 600028

Request cancel landline :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakashmwn
from Dehra Dun, Uttarakhand
Report
Copy

Telephone no. 274758 internet is not working

Address:Meerut, Uttar Pradesh, 250401

Since 1st oct.2016 my internet service is totally failure. i made complaint in s. d. o. mawana office. on 8th october2016 at about 4 pm mr. rahul came and he has started internet. but a short period of 1 hour on the same date i. e. 8th october, dsl has not been working. yesterday i. e. on 13th oct.2016 a lineman came here and he has tried to set dsl but in vain. thus for about a period of 15 days i have not been getting my internet services....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
p ghai
from Muzaffarnagar, Uttar Pradesh
Report
Copy

Non updation of STV on prepaid mobile No. 9412052121 - Dehradun

I had recharged my prepaid mobile No. [protected] with STV for Rs. 56/- (internet) on 09.10.2016 and Rs. 44/-and Rs. 36/- on 10.10.2016. However, the benefits of the same were not extended. I came to know of the same when I found that my main balance is being used for internet access. I spoke to BSNL helpline on 10th and was told that due to technical problems, the same have not been activated. Today, I again spoke to your helpline and was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajena
from Bengaluru, Karnataka
Report
Copy

BSNL Broadband registration

Address:Bangalore, Karnataka, 560067

On october 3rd 2016 i registered for a new broad band bsnl connection thru bsnl website registration form. October 4th i got a call from a person claiming to be bsnl executive and he explained me about the plans and he took all details.
By evening he send an executive to collect money of 1591 and documents for futhur process. The person gave a bill and visiting card of avim global solutions and told me that i will be getting a bsnl...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sandeep jalandra
from Khetri, Rajasthan
Report
Copy

Prayer letter of issue is not resolved after the complaint

Address:Jhunjhunu, Rajasthan, 333028

मेरा बीएसएनएल leadline no [protected] है | जिस पर ब्रॉडबैंड कनेक्शन चालू है | जो की pitramlal & compny के नाम से जिसका addresh -vpo -सुल्ताना, th -चिड़ावा dist -झुंझुनू (राज) है | ब्रॉडबैंड की आवश्यकता नही होने के कारण...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amulaya Khurania
from Thanesar, Haryana
Report
Copy

High amount of bill in jan 2016

Address:Kaithal, Haryana, 136027
Website:www.bsnl.co.in

Sir this is in regard to the bill paid of my bsnl no [protected]. It costs very high 2909. Plz check the usage and adjust the left amount. Sir i even contacted bsnl regarding the same issue but issue do not resolve. Sir i paid this bill from my paytm account Order No is[protected] and CC Transaction No [protected] sir plz the usage and refund the amount. Plz take a strict action against bsnl so that they do not do such a thing to any one...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sunilbankar
from Gurgaon, Haryana
Report
Copy

I need call & sms details from 05th october to 12th october.

Address:Dharwad, Karnataka, 580020
Website:www.consumercomplaints.in

My bsnl prepared card number is [protected]. I need call & sms details from 05th october to 12th october 2016, because during some period on dated 09th oct, 2016, i have received some calls and sms's but due to some problem i have not received calls & sms's. So please send me the call & sms details for the above said period.
I am vert thankful to you,
Thank you!...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
saketh tirumala
from Chennai, Tamil Nadu
Report
Copy

Activating value added services - cheating customers

Address:Hyderabad, Andhra Pradesh, 502110
Website:bsnl TV,previously bsnl hungama

Sir/madam,

This is very embarassing to report the clever cheating method adopted by these telecom operators to deceive customers of their hard earned money, through Value Added Services. These services pop-up in middle of a web page, not providing clear info and having an only one option 'OK', making the users unintentionally click it. Moreover, there is no more confirmation and money is deducted within seconds, followed by...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I was having land line phone no[protected] with broad band connection.
On 12th july 2016 i have surrendered the said phone, and as told to me, enclosed my bank a/c xerox copy for crediting my deposit amount.
Then on 16/7/2016 i have received one sms messagestating that
"your request for disconnection of phone[protected] with reference no
[protected] is provisioned. Pl contact1500 for any queries"
After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
moohit23
from Kurukshetra, Haryana
Report
Copy

Payment Regarding - JE TTA Exam 2016

Address:Kurukshetra, Haryana, 136118
Website:www.externalbsnlexam.com

I am applying for BSNL TTA Exam 2016, My Reg No. is 1338916. I
initiated a payment request on 8th August, 2016 using website portal,
after then the amount of Rs 1008.63 is deducted from my bank account,
but it was not updated on the www.externalbsnlexam.com website and the
payment status is still pending & a popup was generated showing that
"the deducted amount will be credited back within 15 Days".br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurcharan Singh Sahota
from Pune, Maharashtra
Report
Copy

Non working of LL since 3 years in-spite of paying bill without delay

Address:Pune, Maharashtra, 411 058

Sir,
My LL No is[protected]Pune, Warje)
The above No LL is not working for the last three years.Every time I complain about the non-working of my LL, I am told that it will be done. But nothing has been done for the last three years. I am paying the bill regularly. In between I stopped paying the bill, the customer cell started requesting me to pay the bill and assured me that the moment bill is paid the LL will be repaired....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhir jaunjal
from Chikhli, Maharashtra
Report
Copy

Lack of proper service

Address:Buldhana, Maharashtra, 443301

I have landline no[protected] with plan of internet and incoming facility. By mhr/co/2016/11786 i launched online complaint. Till today i am getting message of bill not service. Condition of dp's of bsnl in mehkar 443301 are not in secured position and we are suffering. Phone and internet services are not working due to poor management of said office in mehkar. Now bsnl office demanding me 1275 rent of two months while i am not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:744101

I want a call details of this no [protected].. B coz she is my fiance and i m going to marry her in nxt month but... I think that she is talking with so many boys... And i confirm sur about this. But i want a proof to show my parents.... So plz plz plz sir.. Plz save my life by giving me details of that number.... Details i want frm date —[protected]Time 7.00pm) to[protected]Time 01.00am)... Humble request u sir.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashima Sukhani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone

Address:342001

Dear Sirs,
This is in continuation of my earlier complaint and its been 25 days since, it went out of order. Nothing has been done for the same. Please try to understand the gravity of the situation. My mother is 74 years and totally dependent on the telephone line to communicate with her kids who live far distant and abroad. She has been feeling immensely under pressure to maintain a mobile phone to stay connected. Being a chronic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samarth Sam
from Bengaluru, Karnataka
Report
Copy

Network issue

Address:560076
Website:bsnl

From the evening of 10/10/2016, i am facing network issue in my sim. Its showing emergency calls only. No network is there in the phone. For this i contacted two times to customer support. First they said the server is down, you can get back the signals within 1 hour, but till next i didn't get any signals.
Secondly when i again call them they said, might be there are some scratch on the sim, but there are scratch and all, so he took...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy