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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 257

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S
Sheetal Palarpwar
from Pune, Maharashtra
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Deactivate BSNL Hungama Movies , Videos, Games Plans

Address:411021
Website:www.bsnl.hungama.com

Dear Sir,
My landline no is[protected]. Hungama Movies Videos and games service was activated by bsnl executive, last month, saying that it is free service. I have not used this service yet... and I don't want to use it in future too. I request you to please deactivate these 3 services ( Hungama movies, videos and games) from my landline no[protected] if not deactivated yet)...
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S
Sathishapt
from Chennai, Tamil Nadu
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Fraudulent Activities happening in Madurai in the Name of BSNL Network !

Address:625012

Respected BSNL Authorities,

Greetings of the day. I am Mr. Sathish from Madurai, Villapuram.

One of the person named XAVIER (His Mobile Number – [protected]) visited our Office in Villapuram, Madurai – 625012, Tamil Nadu on 30th September 2016 and convinced us to go for BSNL Broadband Connection.

Due to the Airtel Network instability in our Area, we have decided to go for the BSNL Connection....
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D
danger deepak
from Pune, Maharashtra
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Deactivate the bsnl hungama plan and return money

Address:Pune, Maharashtra, 411030
Website:bsnl

Deactivate the bsnl hungama plan and return money immediately.
with ref to discussion with mr. sapkal (dgm) bsnl. immediately take action. i am not getting connectivity so far called bsnl broad band in working hours. that is also told to above concern officer. if bsnl is unable to do need full then remove landline immediately. i think i am having right why this happening in our make in india project.

take action immediately....
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C
col vkwankhede
from Mumbai, Maharashtra
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Not able to send sms,m ob no 9405429828

Address:Pune, Maharashtra, 411014

I have prepaid 3 G Sim.I am not able to send sms from my prepaid no [protected] for last 1 month.I have tried another handset, but no use.I have checked sms centre no, s witched on and off, did factory reset.There is nothing wrong with handset.
I have dual sim Lenovo vibe x2 handset with bsnl sim as primary and jio 4 g as secondary.I had lodged complaint with customer care.The complaint is still open, although i was told nothing wrong...
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Address:Unnao, Uttar Pradesh, 209801
Website:BSNL & NOKIA

My cell phone is stolen on 19 oct. Early morning in between 9.30-10.30am.. When I called, it was switch off. Plz block the sim card as soon as possible as I am having very confidential n imp passwords & bank details were login and that no was registered for any kind of money transaction..That contains my locker no n other details also.. One night before I have format d cell phone n re-install d app..But due to slow net I was not able to activate...
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S
samirhalder
from Haldia, West Bengal
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Mobile Phone stolen/lost along with the bsnl wb SIM Card

Address:South 24 Parganas, West Bengal, 743331

Today my mobile phone along with BSNL west Bengal SIM card has been stolen/lost. The No. is [protected]. Please block the SIM Card and help to get a new SIM on the same number. Please inform me the process of getting a new sim card on the same number. In what way I will get the sim card on the same no. Please block the no. at first. Please help me getting the new sim....
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R
RAJUvssn
from Puducherry, Puducherry
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Deactivation of hungama services

Address:Visakhapatnam, Andhra Pradesh
Website:BSNL

Kindly deactivate all hungama services immediately to our land line number [protected], otherwise we are forced to go to court of law for unwanted recovery from our phone bills.Please take immediate action and deactivate the services, as they are charging without our notice.Kindly take action.Our landline number is' [protected]'.Service ID is id2551239_scdrid...
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S
S.P.Mane
from Bengaluru, Karnataka
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Hungama movies and games by bsnl.

Address:Pune, Maharashtra, 411001

I have deactivated my hangama acoount by calling the no. provided by bsnl hangama on 6th september 2016. they have confirmed that the account is closed when again called them on 9th of september 2016. but bsnl has charged me the hangama charges in my bill. i request you to disconnect the hangama plan and send me the email for confirmation. my phone n0. is[protected]. kindly do the needful immediately.
Thanking you mrs j s mane....
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A
anujjaiswal
from Delhi, Delhi
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Unwanted messages from the bsnl number 9465590090

Address:152001

Dear sir/madam,

It is brought to your notice that more times ago, i have received unwanted messages from the number [protected]. I advised that person to stop messaging me. But it can not be stop right now. So i hereby registering a complaint towards it. You are requested to take some appropriate action in this regard.

Yours sincerely,

Anuj jaiswal
Ferozepur, punjab
Mobile no. [protected]...
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D
dheerajk473
from Bengaluru, Karnataka
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Connection not done after full payment

Address:Jaipur, Rajasthan, 302021

I wanted to get a new broadband connection at my place since i moved here recently. Called the bsnl broadband guy, paid the full installation price and was informed that the connection will be installed tomorrow.

It has been 8 days and i have called the bsnl team atleast 30 times but each time they just told they are working on it and it will happen.

Seriously this type of service is unacceptable.
I...
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E
E S Rao
from Lunglei, Mizoram
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Landline phone

Address:Visakhapatnam, Andhra Pradesh, 530007

My landline phone no is[protected]. Without my consent, bsnl has activated hungama movies, hungama music and hungama games and charged rs.489-00 in my bill number:[protected], dated 06/10/2016 (Account number: [protected]). Please deactivate immediatly and return back my amount to mu account.
E sreenivasa rao
D. No. 37-12-37/1
Ngggo colony, near murali nagar, kapparada layout,
Visakhapatnam,
Pin: 530007br...
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A
Anam7860
from Mancheral, Telangana
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Bsnl broadband wifi

Address:683585
Website:Bsnl

Worst connection I have ever seen in my life is Bsnl broadband connection . I am staying kochi .since 2 yrs I am using this connection every month I m paying 2000/- to 1700 rs for this network buy half the month it's not working . I am calling customer care they don't know how to speak in English, forget abt Hindi accept Malayalam . I complain to all senior head regarding this issue o am facing since 4 months . But still no action has been...
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S
somnath960
from Jalpaiguri, West Bengal
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unserviceable broadband

Address:Kolkata, West Bengal, 700126
Website:www.calcutta.bsnl.co.in

Telephone number[protected] having no broadband connection from Sunday 16/10/2016. I have complained and received the following message:
Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is [protected] Please contact BSNL Customer Care 1500 for further queries.
When I enquired today office staff told me that they are not having sufficient staff today, they will try tomorrow.
I...
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R
rajeshsah
from Kolkata, West Bengal
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Land line and brodband not working

Address:West Singhbhum, Jharkhand, 833201

Hi team,

I inform you that my bsnl bordband land line no is[protected], customer id-[protected], account no-[protected] not working properly since service statrt date. brodband service working maximum 1 hours in a day or same time its not working on hole day, i have complain your chaibasa exchange verius time but they unable to fix problam.

I would request to you kindly look this and try to resolve my problam...
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Address:Thiruvananthapuram, Kerala, 695583

Hi, while streaming network i got a message like "your pack special 30 pack rs49 7 days (51010) is activated". also, the amount got deducted from my mobile account ([protected]). i tried contacting the customer care but didn't get much help.
Date of deduction: 13th october 2016
Kindly note that "the promotional scheme is valid up to[protected]."
The pack has been deactivated as of now.
Please look into this and...
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V
Ved_107
from New Delhi, Delhi
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Bsnl charging bills for zero services

Address:Ghaziabad, Uttar Pradesh, 201001

Concerned officer of the bsnl is requested to see my issue of service quality providing by bsnl to me. This complaint about land line phone service providing by patel nagar exchange, bsnl, ghaziabad. Bsnl is forcing its customers to disconnect their land line phone facilities without any fault. The other phone installed by bsnl at my location found working.

I am very old customer of bsnl, and i paid many unwanted bills for...
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M
mujju bhai shaikh
from pandharpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of new connection

Address:Solapur, Maharashtra, 413304

I have submitted application form but they refused to give me new connection...but I am having the location at the center of city but still they are saying line fault is there...I have submitted application at Bsnl office pandharpur...district:- Solapur state :- maharastra

Plz sir I need the connection but they are also talking very rudely...they are saying at any how we are not going to give you connection...tell anybody who...
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I
Inchara Kumbati
from Mangalore, Karnataka
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Deactivate this hungama

Address:Shimoga, Karnataka, 577201
Website:Bsnl.hungama.com

Hello,

I want to Deactivate all Hungama service
I never activated any hungama services. I want all hungama services deactivated effective immediately and also refund my payment done for that unwanted service as soon as possible. Even the customer care of hangama is not picking the Call.

I have not used any service but you have deducted Rs. 280 /- from Sept.2016 bill. I will not pay this amount otherwise...
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B
bamsal
from Lucknow, Uttar Pradesh
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Wrongly Deducted balance

Address:Mumbai City, Maharashtra
Website:BSNL.CO.IN

Respected sir,
My mobile number [protected] net balance was rs. 131.46 on Date 02 OCTOBER 2016. IN BETWEEN I TAKE 5 TO 6 minute Call. But now balance is. 106.15. I call your customer care 1503 But he donot give satisfied answer in this MATTER.so that you take action Immediately and provide my wrongly Deducted balance.AND THE DETAILS OF MY BALANCE DEDUCTION STATE MENT.
My name SUBHASH CHAND
Contact Number [protected]br...
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S
srinivasagang
from Dindigul, Tamil Nadu
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Bsnl hungama plan

Address:626123
Website:www.tamilnadubsnl.co.in

It is noticed that from my bsnl telephone bill for august & sep. 2016 that one time charges for hungama music, movie, games is billed Rs.489 & 116.43 with out my consent for the plan. I therfore request you i do not wat the hungama plan. I want deactivate the BSNL Hungama plan. My telephone no is[protected]. kindly deactivate tthe bsnl hungama plan immediately. g srinivasagan....
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