Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I got a msg 4rm BSNL tht I subscribed 4r 55678 offr of wallpapers which I didn't so did the process o[censored]nsubsription of the pack. But till now I didn't got my cut off money n again it has been activatd. I complaind in FB mesengr 2... n I got a reply 4rm thm tht they will solve the problem soon which they didn't till now. I lost 20 rs till now. Amount of money may b short but they shouldn't do this. They should solve the problem of their customers which they promise to do.

Dear sir
this is to request you to please arrange to change my billing address for mobile no [protected] the current address is as follows since all my mobile bills are going to my previous address hence i request you to please arrange to change my billing address as follows
#48, 1st floor 5th main, HBCS, ITI layout, 60 ft road.
Nayandahally
Bangalore-560039
thanking you
H.P.Mohankumar

I am having bsnl mobile no.[protected]. i am using the phone since more than 10 years. it is a prepaid mobile. i am using with stv. yesterday i. e., i have recharg with rs.43.00 suv. with ref. no. pgsm[protected], but due to my surprise it was not worked out. the usual charges of 0.90ps. is being charged. please do the needful. what i have to do the stv amount if it is not works.

Dear sir,

Last 3 months (august, september, october 2016) my land line number[protected] regularly getting fault and after registering the complaints, it took several days to clearing the complaints.

I request you, kindly go through my records and wave off the rents against the non working days.

Bsnl landline customer id - [protected]
Bsnl landline account no. [protected]

Dear sir,

Kindly change my bsnl post paid billing address (mobile) as i shifted to new address 3 months ago.

Mobile number - [protected]
Account number[protected]

Old address :-
Krishna kumar g. v.
50-116-7 near lions cancer hospital
Seethammadhara
Visakhapatnam

New address :
Krishna kumar g. v.
D. no:- 4-1/125 (f-302), ksr comfort homes
Purushotha puram
Visakhapatnam - 530051

My landline is dead/not-working since long. Earlier there was severe disturbance in the line, rendering the call inaudible. At present it completely dead.
Earlier also in 2015, complaints registered many times, for phone dead and/or disturbance in line. The problem is persisting since long. I remain out of ajmer many times for long durations, and remained complacent with regard to this problem.
Recently, on returning to ajmer, i registered a complaint ([protected], [protected]) on[protected], and they sent sms for ‘complaint resolved’ on[protected] without even attending to it. Again on[protected], i registered a complaint ([protected]) and they sent sms for ‘complaint resolved’ on[protected] without even attending to it. Their lineman came at the end of the day, struggled and line was restored, but had disturbance, for which complaint ([protected]) was registered again on[protected]. No response is with me so far, thereabout. Now the line is dead for the last 6-7 days, online complaints were made by me, but remained unacknowledged by sms. The complaints through ivr reveal that complaint is outstanding due to some technical reasons.

Sir ji, my mobile number is [protected] this is my new number, give miscal from [protected] many time miscall in dely oneday when i call attend he say he is police officer and use worng words with me. I am very sad... Please help me.. And block this number call and message i am a callage student. This [protected] give misscal 3 month i call back to [protected] my call cannect (Fowreding) to other number please help me.

The service has been irregular for the last 18 months. Complaints to the local authorities are trivialized and a stock answer is given if persisted. The usual answer is the metro workers are cutting the cables.
The local exchange office and the concerned officers dare us to take the matter to higher authorities.
Is this the culture of your organization? If so please provide the full address of the telecom board chairman and that of shri ravishankara prasad. I wish to know from them whether this is the norm of bsnl?

Sir., i have regiestred complaint 3 times in bsnl help center regarding the slow speed internet but they are not talking any action and are not bothered by my complain.. I got a call from local bsnl exchange and they say i[censored] want to get rid of problem then u sould bring modem with u in local office and they refused to visit our home... And then they updated their complaint status as resloved... This had happened with me thrice.. It has been almost 2 month that i am getting less 50 kbps speed and i am paying rs800 bill in a month

You can clearly see what kind of service they are providing to their customer in the picture i am giving to u... Modhi ji's dream about digital india.. Is waste... As government sector doesnt care at all

Dear sir,
This is to inform you that my telephone no.[protected] was installed at my erstwhile address at no:12 gopalsamy st, ganapathy. Now, i was shifted my house to the new address as no: 263, varatharajlu nagar, ganapathy.
I have already given the shifting letter[protected] before 6 months. Since the telephone connection at my old address. I request you to change the connection to my new address urgently. Please do the needful as soon as possible

Thanking you,
Yours faithfully
Maxbe industries.
Mobile : [protected]

Dear sir
I had applied for disconnection of my phone number in the month of may bearing number[protected] I had paid Rs 2428.00 so I got refund of rs 705 and the bill doesn't contains any break up kindly help me to understand the bill attaching with this complaint
Customer Id [protected]
phone number:[protected]
Account Number [protected]
Bill Number & Date[protected]/06/2016
Bill Period 01/05/2016 to 31/05/2016
Payment Due Date 28/06/2016
Customer Type Individual

After repeated complaint request made to the BSNL dept. There seems no end to it towards getting issues solved. Every time when we reach home and start our home work from home, the network goes down in the evening, main cause is the DNS part in the modem of BSNL network does not respond, even though it responds, it will be for few minutes then goes off. Repeated times we have made the complaint towards phone no 2684890 and 2682110 but its of no use, and there would be phone call from the BSNL team, about the network stating ok now, and again in the evening the situation is as it was before. Simply saying there is no end to it. There is no call from the team personnel for doing the rectification, many times we have directly called the network engg Aamir, but received no response we have. Due to this we have cut the BSNL landline no[protected], because of lethargic attitude and not rectifying the existing network issues, we are still continuing with the issue.

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. I had already provided a written copy of complint to bsnl head office at trichy last month. But i got hungama bill included at the current month bill also..

O please deactive hungama and refund the money of last 3 month hungama bills..

My land line number is[protected]

Sir maine is number ki (Number - 1j[protected] complaint book karai thi...
Jisme mere 75 rs mere balance se kat liya gya tha... But abhi tak refund nhi hua... Ya to aap mera balance return kariye ya fhir mai diwali ke holiday ke consumer forum jau... Jis number se balance kata hai wo no h [protected]. Sir complain ko kiye approx 20 din se jyda ho gaye but abhi to solve nhi hua

Dear Sir,
My landline no is[protected]. Hungama Movies Videos and games service was activated by bsnl executive, last month, saying that it is free service. I have not used this service yet... and I don't want to use it in future too. I request you to please deactivate these 3 services ( Hungama movies, videos and games) from my landline no[protected] if not deactivated yet)

Respected BSNL Authorities,

Greetings of the day. I am Mr. Sathish from Madurai, Villapuram.

One of the person named XAVIER (His Mobile Number – [protected]) visited our Office in Villapuram, Madurai – 625012, Tamil Nadu on 30th September 2016 and convinced us to go for BSNL Broadband Connection.

Due to the Airtel Network instability in our Area, we have decided to go for the BSNL Connection. He collected Rs. 3000 for 3 different connections from us on 4th & 5th October 2016.

From the next day onwards, he didn’t responded to us – we have tried to reach him many times on his mobile so far, he not yet responding any of our calls.

We have realized that, he has cheated our Amount in the name of BSNL Network . . . We came to know that, he is keep on doing this FRADULENT ACTIVITIES to all the people in MADURAI in the name of BSNL Network.

He is totally, spoiling BSNL NETWORK and BSNL CUSTOMERS. Kindly take necessary actions and save all the people from this kind of FRADULENT PERSONS.

NOTE : He is wearing BSNL T-SHIRTS, BSNL TAG and BSNL Temporary Bill Books . . .

Kindly treat this message as MOST IMPORTANT and MOST URGENT.

Awaiting for your necessary actions and make arrangements for REFUNDING our Amount as soon as possible.

Thank you for your kind understandings.

Thanks in advance,

Mr. Sathish

Deactivate the bsnl hungama plan and return money immediately.
with ref to discussion with mr. sapkal (dgm) bsnl. immediately take action. i am not getting connectivity so far called bsnl broad band in working hours. that is also told to above concern officer. if bsnl is unable to do need full then remove landline immediately. i think i am having right why this happening in our make in india project.

take action immediately.

I have prepaid 3 G Sim.I am not able to send sms from my prepaid no [protected] for last 1 month.I have tried another handset, but no use.I have checked sms centre no, s witched on and off, did factory reset.There is nothing wrong with handset.
I have dual sim Lenovo vibe x2 handset with bsnl sim as primary and jio 4 g as secondary.I had lodged complaint with customer care.The complaint is still open, although i was told nothing wrong at their end.
Kindly resolve it earliest, since i am not able to perform basic function like sending sms.

My cell phone is stolen on 19 oct. Early morning in between 9.30-10.30am.. When I called, it was switch off. Plz block the sim card as soon as possible as I am having very confidential n imp passwords & bank details were login and that no was registered for any kind of money transaction..That contains my locker no n other details also.. One night before I have format d cell phone n re-install d app..But due to slow net I was not able to activate security system or download any theft protective software.. Even my ph has a simple pattern for home screen. As I Had scan & format my cellphone n working on dat n early morning it was lost from my home..If possible plz provide me the last last location n time of getting dat off... Might be I can find that..I[censored] can help me plz i really need ur help as police is delaying to start its procedure..BT i am having very imp details in that.. N if I can get the formatted cell den also I can recover the data wid help of some software experts working for dis only..

Mob no- [protected] (BSNL)
Model- RM-1030/NOKIA XL DUOS
IME1- [protected],
IMEI2- [protected]
WLAN-W5DLHLNN

Today my mobile phone along with BSNL west Bengal SIM card has been stolen/lost. The No. is [protected]. Please block the SIM Card and help to get a new SIM on the same number. Please inform me the process of getting a new sim card on the same number. In what way I will get the sim card on the same no. Please block the no. at first. Please help me getting the new sim.