Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir, I have request to BSNL for my Mobile no. [protected] for postpaid to prepaid on 23.11.2016 and my sim block on 25.11.2016 evening 5.00 Pm also complain on customer care 5 time they are not response proper then I complain written on BSNL complain no. (2k[protected].11.2016 but after 20 hours my problem not solve I am facing problem last three days but no one support to me so can you support me for resolve the problem

Regards

Sahdev
Alternate Mobile no.[protected]

I contacted 1503 several time to get assurance that sms is being sent. But that sms never received. All the time I get charged for data but it expires even without use. I incur financial loss. I started mobile only after knowing it is user friendly but to me it appears otherwise.please advise me should I stop using mobile as i see it is too much embarrassing.

My god whats happening to bsnl signal. I am a research scholar from university of hyderabad. From past two months there is severe signal problem. Very frequent dropping of signal. Too many call drops.

I stay in arambh township. Here also serious signal problems. Here also very poor signal. Please improve your signal strength. Bsnl 3g signal strength is worst worst. Why don't bsnl try to improve its service.

I have disconnected my bsnl landline connection at Nashik.Bsnl has charged Rs.200 as disconnection charges in the final bill.It shows that customer should use the service, even he do not like it.This is the first time i have seen such a procedure.I have disconnected bsnl landline services because i was not satisfied about broadband services of BSNL.

Not support BSNL office for BB connection

Sir,
We have payment every month for Broad band connection but BSNL Haldia Township office not support, Our BB Connection is totaly down from[protected] to till date, Regarding this matter, contact with Mr. Rajasekhar SDOT HALDIA, and respond that within 3 to 4 days problem will be resolve, but problem not resolved.We have done many attampts to contact him but they are not receiving Call.Till now Our Broadband Connection is down.So please take necessary action & resolved this matter ASAP.

Thanks & Regards
ABHISHEK SRIVASTAVA
RUCHI SOYA INDUSTRIES LTD.
Haldia
[protected]

Hello sir,
without asking they activated bsnl hungama package in movies and games. upto now i didn't log in and never watched anything. i'm getting too much bill in my account. my actual plan is 650. september i got the bill of 926/- and october bill 1339/-. so, kindly refund my money and deactivate hungama package. my landline number is[protected]

I have bsnl sim of Madhya Pradesh.
Now i am in Maharashtra, since 2 days i am not getting any network in my sim.
I am in pune since last 4 months.
Kindly provide the resolution to the earliest.
My number is [protected].

If any thing needed please call me at [protected].
If you solve this problem to the earliest, it would be very helpful for me.

Thanks in advance.

Bsnl bill for sept 2016 due date 27th

We paid late on 7th oct 2016 online
Rec no. : [protected]
Amount: 1273
Landline no. 244241

Today we paid this month nill also:
Rec no. [protected]
Amount: 2536

Double payment we did for September month

But today they disconnected the line of our office landline

ours co operative society,
Our Works on hold without Internet connection

Please rectify

Dear sir,

Without bsnl hungama activated in my bsnl broadband connection... I have never used that hungama... But it is charging rs. 240/- per month for hungama music on demand, hungama games on demand... Could you please stop this service plan in my broadband connection... My telephone number is[protected], which i used for broadband connection... Kindly take necessary action.

Subwrong recharge done by seller and bsnl customer care talk but not resolve.
Sir,
Rs 100/- top up recharge done by seller from mobile no [protected] date 19/11/2016 at 9 pm. Wrong no is [protected]. Correct no is [protected]. Seller gives many msg to customer care and talk but they cannot resolve this. So please consider complaint s m s of wrong recharge done by seller mo. No. [protected]. Within 2 hr time. But your cus. Care not consider. Your"s customer. [protected].
Transaction id[protected]

I surrendered my land line no 2537050 under bidhan nagar, durgapur, wb on[protected]. My telephone has been disconnected and sms has come in my mobile [protected] on[protected].
My security deposit rs.2, 000/-less the latest bill of rs.449/-dt[protected] i. E rs 1, 551/-should be refunded to my bank a/c thru ecs within 60 days.
Three months have been passed, i have not received the said amount.

Dear sir/madam,

Sub: to block the bsnl Sim [protected]

I lost my mobile phone with bsnl Sim card please block my bsnl Sim card my bsnk number is [protected].please do this needful and send the reply to mail I'd.

Thanking you
From
Ranganath p m
Opposite ganesha temple road Gandhi Niagara brahmin street pavagada town pavagada taluj TUMKUR district.

My bsnl number is [protected]. I got sms on 18/11/2016 saying that "thanks for subscribing to super masti pack rs29 7days (51010) service. You have been charged rs.29.0 for 7 days. To unsub send sms stop or call 155223 (Tollfree)." i have not subscribed anything, even i dont know what is masti pack. Please make refund my money and stop this unethical practice.

Dear sir / madam,

Government of india is planning & taking every step to improve the standard of living of people of india and offer for bsnl ul bb 249/- plan is one among them. It’s a great plan aimed to get broadband connection for all indian citizens.

But some bsnl authorities misusing their powers, cheat customers and defeat the very purpose of our indian government. Here is solid proof how bsnl authorities cheating customers. You can see the plan & what & how they are charging.

1) security deposit chargeable rs.250/-, (One month charges), but charged me rs.750/-

2) installation charges completely waived off, but charged rs.850/-
(As for ll - 600/- & bb modem - 250/-)

I don’t know why this installation charges, which is completely unacceptable and totally irrelevant.in fact, they did not put any new wire connection also, my already installed airtel bb connection they disconnected, and connected the same wire to their bsnl junction box, outside my apartment.

It’s also to be noted that bsnl has offered the landline connection to many of the customers without any installation charges, during the month of oct-2016 as anniversary offer. New connection applied date is 15th october 2016. Whenever the case is like so, especially for this ul bb 249/- combo plan, charging customers like this is totally unfair from bsnl.

Instead of monthly expectation of bill coming (Approx.) to rs.300/-, it has come rs.1, 654/-. It’s totally unfair! It’s a malpractice. Bill attached for your reference. Whether bsnl authorities are sleeping, are they not aware of their own advertisements. I don't know to whom i have to make this complaint. That is why i came directly here.

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No. [protected]
Please block all the contacts & massage

Today i lost my mobile no.[protected] while i was going to gole bazar from balaji mandir palli, malanach road at 6 pm. Actually i was riding a bike and sat behind my husband, debadatta mahapatra. The mobile i kept in a the side pocket of a mobile bag and the flap over the pocket was lose as flap holder's contact was became very feeble now at home i could not find my mobile and also i found on calling from my husband's number [protected] that my mobile is in swich off position.

Sir pl. Cancel land phone/broad band due to poor service immidiatly no.[protected] as i was shifted to padmanagar please cancel my telephone connection actually i applied for shifting but there is no speed responce from bsnl office hence i decided to cancel my land phone and broadband connection please. I f you cancel the phone connection immediately kindly inform me how much amount ihave to pay please

I book a request on 5th nov 2016 for new broadband/landline connection. Against which i received call on 7th nov 2016 for my postal address. After that there is no feedback from bsnl.

I checked status of my prelead id ([protected]), which is now showing canceled.

I can't understand what happened with my request?

I have again book a new request for the same.

Expecting the proper feedback this time from bsnl.

I was having bsnl connection for the past few years and for the past two months I was charged as one time charge for the BSNL hungama plan and I want to deactivate the BSNL hungama plan as soon as possible. My land line number is[protected].i did not subscribe for hungama but I got charged in my bill for the past two months so please take necessary action to deactivate the hungama plan do it immediately. thank you.

Hello,

I did not ask for bsnl hungama plan to be activated. My father answered a customer rep call and clearly stated that he doesn't want. Yet, we've been charged for this. Deactivate this immediately. The connection is on this number[protected]. I see a lot of similar complaints on this. This is customer harassment and customers do not have to go through this ridiculous process of going behind bsnl and asking for refund.