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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 256

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R
ramakri1879
from Erode, Tamil Nadu
Nov 20, 2016
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Address: Kanyakumari, Tamil Nadu
Website: hungama

I was having bsnl connection for the past few years and for the past two months I was charged as one time charge for the BSNL hungama plan and I want to deactivate the BSNL hungama plan as soon as possible. My land line number is[protected].i did not subscribe for hungama but I got charged in my bill for the past two months so please take necessary action to deactivate the hungama plan do it immediately. thank you.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bhargavi Ranganathan
    Nov 16, 2016
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    Address: 600042
    Website: Bsnl.hungama.com

    Hello,

    I did not ask for bsnl hungama plan to be activated. My father answered a customer rep call and clearly stated that he doesn't want. Yet, we've been charged for this. Deactivate this immediately. The connection is on this number[protected]. I see a lot of similar complaints on this. This is customer harassment and customers do not have to go through this ridiculous process of going behind bsnl and asking for refund.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    View replies
    My number is [protected]. I can receive text messages but I'm unable to send any. I got the sim few years back and since then I've been unable to send any text messages. I'd like the service providers to look into the problem as soon as possible.
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      C
      csrao57
      from Robertsonpet, Karnataka
      Nov 15, 2016
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      Address: 560097
      Website: bsnl

      Dear sir,

      I have purchased prepaid sim from bsnl-bangalore more than 10 years back (Probably in 2012) and have been using the same since then. Now when i went for replacement of the same with micro-sim, i was surprised to hear from bsnl personnel that the same registered with somebody else's name & address and can't be exchanged.

      As i have have been using this number since more than 10 years and registered the same in many banks, i am put under lot of trouble to discontinue the same. Please let me know the procedure to correct the name & address in bsnl's register.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Shubhaangi
        from Alwar, Rajasthan
        Nov 15, 2016
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        Address: 403716

        I applied for BSNL landline connection in July, 2016 in Margao BSNL exchange, Goa. After a lot of running around and filing a complaint in public grievance cell, the connection was finally installed in October, 2016. The landline number is[protected]. After the installation of landline, I applied for broadband connection within a couple of days. But even after repeated calls it is still pending. My work is suffering because of this unprofessional attitude of BSNL. It should not take 4 months for me to get a decent broadband connection. On the top of it their staff is very rude and not helpful at all. Please look into the matter.

        Anurag Sharma
        House number 34/B, Opposite Divine Providence Convent, Cana Benaulim, Salcete, Goa 403716
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sharat.bhabu
          from Mumbai, Maharashtra
          Nov 14, 2016
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          Address: 560062
          Website: www.bangaloretelecom.com

          For the past 1 month, the service is available for only 10 days, latest since last 6 days no service. Why should we pay for no service? I have been lodging complaints and sending mails to minister Ravishankar Prasad to PGM, GM, AGM etc since last December. The service in close to 1 year is pathetic, why are you offering service if you have no capability? you had outsourced to unprofessional vendors and I had brought up several times about the vendor. Your BSNL officials also doesn't respond for the calls, if we call them 10 times and it is hard to get even 1 time and they will say contact vendor. When are you going to resolve once for all.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          View replies
          My Prepaid bsnl [protected] call details and sms details need
          Reply
          Dear Sir,
          Please change my address for my Mobile numbere [protected] for forther communication like mobile bills etc. and my
          New address is

          YOUSUF SHARIFF,
          #12-2-419/9/301,
          MITHILA APARTMENT, ALAPATINAGAR,
          NEAR MURADNAGAR CHOTI MASJID,
          HYDERABAD-500028.

          THANK YOU.
          Reply
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            S
            Shaibal M
            from Indore, Madhya Pradesh
            Nov 14, 2016
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            Address: Indore, Madhya Pradesh, 453552

            I am using the bsnl cellone prepaid number [protected] in Madhya Pradesh and the outgoing call and SMS facility are not working since the morning of November 14, 2016 as i get the message "check operator services", "msg not delivered", etc. whenever i make an outgoing call or try to send an SMS.

            This happens despite the fact that sufficient balance amount and validity are existing with my phone. Kindly do the needful at the earliest.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Nov 15, 2016
            04285 224835's response             Address change

            View replies
            Sir, I have landline in my house[protected]..R.velmurugan old door no.31A, new door no 1, munsif street GOBICHETTIPALAYAM.In my bills it was wrongly noted as 38A. This may be changed early.
            Reply
            Please provide me the duplicate bill copy from march 2016 to September 2016 for landline no.25837133
            Reply
            Balance reduce frquently and unwanted calls recd.

            period sep16 to till date (10/11/16)
            Reply
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              A
              alokp2chandra
              from Imphal, Manipur
              Nov 12, 2016
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              Address: Patna, Bihar, 800026

              Dear Ganesh Sir
              BSNL
              Telephone Bharwan
              2nd Floor, Patna, Bihar
              Sir
              I was deposited amount of 2000/- in year 2003 for land line and i am requested in this year in January 2016 we have done all documente process under this time and after passes of letter from Mr. S.N.Singh kankarbagh and account officer mr. Abhay Shankar pending since a long time on your table for process to return our security deposit of Rs.2000/-
              You are requested to refund our security as soon as possible.
              Regard's
              Kumar Brahmanand
              Lalit niketan colony
              Hanuman Nagar
              Patna-800026
              Mob. [protected]/[protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Nov 08, 2016
              mannanspt's response               hungama all programme deactivate my land line no[protected] account no[protected]
              View replies
              Hugama all programme deactivate my land line no[protected] my account no[protected]
              Reply
              I lost my mobile on 5.11.16 with sim card no.[protected] kindly lock the same. Alternate mobile no.[protected]
              Reply

              Bharat Sanchar Nigam [BSNL] — Hungama deactivation request

              Please dectivate Hungama from my landline no.[protected]
              Reply
              I took pst paid connection 99 plan phone no
              [protected] amd received reccuring charges Rs.198/ I shocked I
              am using no facility other than phoning.It is very
              surprising and forced me to surrender the phone.
              Please wave of theses charges. so please try to resolved it ...sir
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                P
                Pratik Nadgouda
                from Mahalingpur, Karnataka
                Nov 12, 2016
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                Address: 590005
                Website: www.bsnl.in

                Hello sir, I am Pratik N from Vaze Galli, Vadgoan, Belagavi, Karnataka, India, . Now the problem I am facing is about the ping. As Far As My Knowledge is the ping for a server in radius of Belagavi, should be maximum 3ms ping, but for my connection its at a height of 308ms to the same server.
                faq: [that you may ask] 1: End all the downloading/ internet resource hungry programs, already done don't bother.
                2: the modem is just 40 cms away from my CPU, so its not the distance.
                3: The wires that I use are all cat5 and new ones, so not the quality also.
                4: I do have a adsl splitter with a telephone beside my modem;

                SO that means you guys are providing a bad service to your customers, the above is just one example, I have various examples like this.
                I need to know why this is happening and why is there so much of packetloss only for BSNL customers.
                I have the right to Information;
                Thank you;
                Pratik N
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                View replies
                DESPITE MY LAND LINE [protected] BEING DEAD FOR 12 DAYS THE BILL HAS CAME DESPITE MY ABOVE TRAILING COMPLAINT ORS/CO/2016/2517

                odisha circle

                IS BSNL JOKING
                Warm Regards,

                Sanjay Barik.
                Reply
                Please solve the dead service of below no:

                0260 – 2467641
                Reply
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                  A
                  ANNIE RAJU
                  from Pune, Maharashtra
                  Nov 11, 2016
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                  Address: Visakhapatnam, Andhra Pradesh, 530009
                  Website: bsnl hungamma

                  I have got my bsnl hungamma deactivated now in november 2016, whereas the same was activated from march 2016 without my knowledge. As i have not used the said hungamma please refund the money paid for the same. This is something ridiculous that without the written subscription of a consumer people are activating things in the broadband. Why the hell are you cheating people. Make money in the proper manner and not by cheating.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    sundara rajan r
                    from Chennai, Tamil Nadu
                    Nov 11, 2016
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                    Address: Kanyakumari, Tamil Nadu, 629851

                    I am using bsnl prepaid mobile last 10 years. But now i applied port out to jio mobile. I got upc no on[protected]. Unfortunately i am frequently ask customer care after 7 days from the date of apply the port out. I am directly went customer care officer also. But they say we have to look. And customer care 1503 people say bsnl not allow to port out to jio. I ask the guy i have to complaint trai, they say we are not worry about this u can complaint anywhere.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      P
                      Pcmishra_9
                      from Ratlam, Madhya Pradesh
                      Nov 10, 2016
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                      Address: 482056
                      Website: bsnl

                      Dear Sir/Madam,
                      I never asked www.bsnlhangama.com to subscribe hangama programs to be attached to my land line[protected] Since last three months, I am being forced to pay additional amounts ranging from Rs.240/- towards hangama services which I am not using at all last to bill . Last month after a marathon attempts I could succeed to connect toll free no.[protected] for deactivate the programs from my land line but no body peak up my phone.I therefore request you to deactivate the hangama programs from my land line to avoid additional burden on me and oblige.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        rambhagat
                        from Bengaluru, Karnataka
                        Nov 10, 2016
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                        Address: Kapurthala, Punjab, 144401
                        Website: [email protected]

                        Dear Sir
                        Ref: Deactivation of Hangama service from telephone no is[protected].
                        I have not opted for Hangama service but last few months I have been charged Rs400+ for Hangama service.I have been complaining but no action has been taken so far.I once again request you to deactivate tha Hangama Service immediately and adjust the amount paid in my subsequent bills, otherwise I would be left out with no option but to surrender my broadband connection.I solicit immediate action on your part in this regard.
                        Thanking you,
                        bhagat ram
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        View replies
                        I have lost my mobile phone bearing Mobile No. [protected]. Hence you are requested to block the above mentioned mobile number.
                        With thanks
                        Hemlata Jha
                        Contact No. [protected].
                        email ID: [protected]@gmail. com
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                          N
                          Nallatmbi.a
                          from Auroville, Tamil Nadu
                          Nov 9, 2016
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                          Website: BSNL HUNGAMA

                          Please deactivate BSNL hungama plan immediately. My landline No.[protected].
                          The bill has been charged as one time charge as
                          Hungama movies on demand Rs..249.00
                          Hungama Music on demand Rs. 179.00
                          Hungama games on demand Rs. 70.00
                          Total Rs. 489.00

                          This amuont has been charged for September, 2016 bill No.[protected] dated[protected].and October 2016 bill dated[protected]vide Bill No.[protected] This service I am utilising. Hence the Hungama movies on demand, hungama music on demand and hungama games on demand may please be deactivated immediately. From A. Nallathambi.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          View replies
                          Please block my BSNL sim, as my mobile was lost. My mobile number +91-[protected].
                          Reply
                          My landline bill of [protected] of amount 792 paid through SBI net banking at 30 sept. my amount dectected but not paid at bsnl. REF NO-GSBI[protected]/GOCULIBR6.OR GOCULIBR6.
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                            S
                            Sanchana Shetty
                            from Madurai, Tamil Nadu
                            Nov 8, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560040
                            Website: www.bsnl.co.in

                            Sir/Madam.

                            On 08/11/2016, I recharged a wrong number, [protected] for an amount of 1100/- rupees, through Paytm portal. My BSNL number is [protected]. Please refund me the amount.

                            Details:

                            My Paytm registered number: [protected]
                            No. I Recharged: [protected]
                            Amount: Rs. 1100 through Paytm portal.
                            Operator ref. No.: [protected]
                            Transaction details: [protected]
                            Order no: [protected]
                            My bsnl number: [protected]
                            Nov 11, 2016
                            Complaint marked as Resolved 
                            An amount of Rs. 1100 has be refunded back to my Paytm Wallet. After 2 days of endless calling, messaging, tweeting and emailing. Really grateful. Thanks.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Nov 11, 2016
                            Updated by Sanchana Shetty                             After incessant calls to the Customer Care, endless tweets to @BSNLcorporate, visit to the BSNL office at Vijaynagar, emails to Paytm the issue is FINALLY resolved.

                            View replies
                            Sir date 06/11/2016 i losed my bsnl sim card which no is [protected] it is still working plz block my sim, i also give a fir.i attage my fir copy also.
                            kindly take immidently acon, then i am i happy on you.
                            my mobile-[protected]
                            Reply
                            I lost my mobile phone on25.10.2016 at guindy rail way station,
                            pre paid connection phone no [protected] my residence address is E1 3/8 11TH COSS STREET, IIT CAMPUS CHENNAI 36. MY ALTERANATIVE NO IS [protected]
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                              R
                              rkvijay
                              from Kota, Rajasthan
                              Nov 10, 2016
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                              Address: Kota, Rajasthan, bude

                              I want to deactivate the BSNL hungama plan as soon as possible. please do it immediately. My land line number is[protected]. I do not want music on demand and also do not want games on demand please.
                              Kindly deactivate my music on demand and games on demand earliest as possible, so that I can deposit my bill amount.
                              I never used this service so far.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                Steffy6391
                                from Chennai, Tamil Nadu
                                Nov 7, 2016
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                                Address: 629402
                                Website: vas.bsnl.co.in

                                I didn't subscribed for any service like this. But today 7/11/2016 at 2a.m i got a message from BT-BSNLBG. It says i have subscribed for BSNL super masti pack and deducted 29 rupees for that. How the hell they can do like that without my permission. I need the refund for that deduction. Please register my complaint and take necessary action for my refund and my number [protected].
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                View replies
                                My landline number is[protected].

                                Kindly deactivate all the hungama on demand services.

                                Do it immediately
                                Reply
                                Hello, i want to to unsubcribe to all of hungama packages, and credit the charged money to my account.
                                i have been charged INR.343.87+ service tax amount INR 410 for august and sept month, it willbe charged september usage as well .
                                My landline no.[protected]
                                Reply
                                Yesterday i done an voice offer, of voice39, and its not been activated, but main balance is gone. i am now in chennai. bsnl is roaming free so how is this possible not to get offer out of kerala. i rather prefer to get the same offer or change my offer in chennai circle .
                                Reply
                                I have extended my mithram plan using My BSNL app for my number [protected]. While doing it in app there appeared successful, but message came to my mobile that it got failed and Rs 49 is not et refunded .
                                Ref No.PGSM[protected]
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                                  V
                                  Vellon Pinto
                                  from Gurgaon, Haryana
                                  Nov 6, 2016
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                                  Address: Dharwad, Karnataka, 580001
                                  Website: BSNL

                                  Dear Sir,
                                  My telephone no is [protected]/[protected](mobile), I have this landline connection for more than 14 yes now, on 21st October 2016 the line man came and given a connection to other house from our house, and he has taken the wire over my house, despite there been underground connection in our Area, I want the wire connection over my house given to other houses to be removed from over my house immediately

                                  Regards,
                                  Michael Vellon Pinto
                                  [protected]
                                  Dharwad
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  View replies
                                  Hello my number is [protected]. i am unable to send sms from my sim . i also checked my service centre number . Please help
                                  Reply

                                  BSNL — Non payment of bsnl no- 06452-248257 thought bill desk

                                  Sir i pay my land line number[protected] at 30 sept 2016 of amount 792 throught sbi net banking and is ref number IG0CULIBR6 and bill desk account number 3199611. but it not credited at bsnl but amount less my account. also it not refund.so please check and refund my amount .thanks.
                                  Reply
                                  Land line no. [protected] is out of order since a week. Registered verbal complaint through mobile but no action is taken till this date kindly look in to the matter and do the needful at the earliest.
                                  Devayani
                                  Reply
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                                    R
                                    REUBENPHIL
                                    from Bhavnagar, Gujarat
                                    Nov 6, 2016
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                                    Address: 462023
                                    Website: www.google.com

                                    Dear Sir,

                                    This is again with reference to the above subject, that now and then we facing issues with Internet connection, request yourself to look into the same.I mean to say that this is a repetitive occurrence, and there is no let up in this time again and again. Frankly speaking we are fed up with this internet connection of BSNL.
                                    Our sincere prayer is that this organization should be privatized at the earliest, seeing to this lethargic service attitude of the workers and authorities.
                                    No one is bother to look into the same. Very regretfully writing this.
                                    Also would request consumer complaint authorities to look into the same.

                                    BSNL Customer
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    View replies
                                    Iam stop in my caller tune how to stop, iam sent two times unsubscription message but not stop
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                                      pallavi3888
                                      from Allahabad, Uttar Pradesh
                                      Nov 6, 2016
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                                      Address: Allahabad, Uttar Pradesh
                                      Website: bsnl.in

                                      My sim of mob. No. [protected] has been ruptured. I have talked to customer care bsnl at its no [protected], the attendent has asked for recharge the balance then I have topped up with Rs.220/- but sim is still not working. please issue new sim for my same number and shift balance amount to the new sim. R/o Pallavi mishra 3/8 circular road district allahabad-211001 (UP) my second no. [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        gangardesr
                                        from Gurgaon, Haryana
                                        Nov 5, 2016
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                                        Address: 411014

                                        Dear all,
                                        I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected].
                                        Resp, without my permission you have activated this services to my broadband plan. So, kindly i request you, please deactivate all Demand_Hungama plans from my BBG-COMBO-ULD-1199-MONTHLY plan.

                                        Please do it as early as possible .

                                        Thanks
                                        Gangarde S
                                        [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Nov 03, 2016
                                        Gururaj96's response                                         Hungama deactivate [protected]
                                        View replies
                                        Lost Samsung cell phone & BSNL SIM card. Phone no. [protected]
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                                        Hungama deactivate
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