Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,

I have purchased prepaid sim from bsnl-bangalore more than 10 years back (Probably in 2012) and have been using the same since then. Now when i went for replacement of the same with micro-sim, i was surprised to hear from bsnl personnel that the same registered with somebody else's name & address and can't be exchanged.

As i have have been using this number since more than 10 years and registered the same in many banks, i am put under lot of trouble to discontinue the same. Please let me know the procedure to correct the name & address in bsnl's register.

I applied for BSNL landline connection in July, 2016 in Margao BSNL exchange, Goa. After a lot of running around and filing a complaint in public grievance cell, the connection was finally installed in October, 2016. The landline number is[protected]. After the installation of landline, I applied for broadband connection within a couple of days. But even after repeated calls it is still pending. My work is suffering because of this unprofessional attitude of BSNL. It should not take 4 months for me to get a decent broadband connection. On the top of it their staff is very rude and not helpful at all. Please look into the matter.

Anurag Sharma
House number 34/B, Opposite Divine Providence Convent, Cana Benaulim, Salcete, Goa 403716

For the past 1 month, the service is available for only 10 days, latest since last 6 days no service. Why should we pay for no service? I have been lodging complaints and sending mails to minister Ravishankar Prasad to PGM, GM, AGM etc since last December. The service in close to 1 year is pathetic, why are you offering service if you have no capability? you had outsourced to unprofessional vendors and I had brought up several times about the vendor. Your BSNL officials also doesn't respond for the calls, if we call them 10 times and it is hard to get even 1 time and they will say contact vendor. When are you going to resolve once for all.

I am using the bsnl cellone prepaid number [protected] in Madhya Pradesh and the outgoing call and SMS facility are not working since the morning of November 14, 2016 as i get the message "check operator services", "msg not delivered", etc. whenever i make an outgoing call or try to send an SMS.

This happens despite the fact that sufficient balance amount and validity are existing with my phone. Kindly do the needful at the earliest.

Dear Ganesh Sir
BSNL
Telephone Bharwan
2nd Floor, Patna, Bihar
Sir
I was deposited amount of 2000/- in year 2003 for land line and i am requested in this year in January 2016 we have done all documente process under this time and after passes of letter from Mr. S.N.Singh kankarbagh and account officer mr. Abhay Shankar pending since a long time on your table for process to return our security deposit of Rs.2000/-
You are requested to refund our security as soon as possible.
Regard's
Kumar Brahmanand
Lalit niketan colony
Hanuman Nagar
Patna-800026
Mob. [protected]/[protected]

Hello sir, I am Pratik N from Vaze Galli, Vadgoan, Belagavi, Karnataka, India, . Now the problem I am facing is about the ping. As Far As My Knowledge is the ping for a server in radius of Belagavi, should be maximum 3ms ping, but for my connection its at a height of 308ms to the same server.
faq: [that you may ask] 1: End all the downloading/ internet resource hungry programs, already done don't bother.
2: the modem is just 40 cms away from my CPU, so its not the distance.
3: The wires that I use are all cat5 and new ones, so not the quality also.
4: I do have a adsl splitter with a telephone beside my modem;

SO that means you guys are providing a bad service to your customers, the above is just one example, I have various examples like this.
I need to know why this is happening and why is there so much of packetloss only for BSNL customers.
I have the right to Information;
Thank you;
Pratik N

I have got my bsnl hungamma deactivated now in november 2016, whereas the same was activated from march 2016 without my knowledge. As i have not used the said hungamma please refund the money paid for the same. This is something ridiculous that without the written subscription of a consumer people are activating things in the broadband. Why the hell are you cheating people. Make money in the proper manner and not by cheating.

I am using bsnl prepaid mobile last 10 years. But now i applied port out to jio mobile. I got upc no on[protected]. Unfortunately i am frequently ask customer care after 7 days from the date of apply the port out. I am directly went customer care officer also. But they say we have to look. And customer care 1503 people say bsnl not allow to port out to jio. I ask the guy i have to complaint trai, they say we are not worry about this u can complaint anywhere.

Dear Sir/Madam,
I never asked www.bsnlhangama.com to subscribe hangama programs to be attached to my land line[protected] Since last three months, I am being forced to pay additional amounts ranging from Rs.240/- towards hangama services which I am not using at all last to bill . Last month after a marathon attempts I could succeed to connect toll free no.[protected] for deactivate the programs from my land line but no body peak up my phone.I therefore request you to deactivate the hangama programs from my land line to avoid additional burden on me and oblige.

Dear Sir
Ref: Deactivation of Hangama service from telephone no is[protected].
I have not opted for Hangama service but last few months I have been charged Rs400+ for Hangama service.I have been complaining but no action has been taken so far.I once again request you to deactivate tha Hangama Service immediately and adjust the amount paid in my subsequent bills, otherwise I would be left out with no option but to surrender my broadband connection.I solicit immediate action on your part in this regard.
Thanking you,
bhagat ram

Please deactivate BSNL hungama plan immediately. My landline No.[protected].
The bill has been charged as one time charge as
Hungama movies on demand Rs..249.00
Hungama Music on demand Rs. 179.00
Hungama games on demand Rs. 70.00
Total Rs. 489.00

This amuont has been charged for September, 2016 bill No.[protected] dated[protected].and October 2016 bill dated[protected]vide Bill No.[protected] This service I am utilising. Hence the Hungama movies on demand, hungama music on demand and hungama games on demand may please be deactivated immediately. From A. Nallathambi.

Sir/Madam.

On 08/11/2016, I recharged a wrong number, [protected] for an amount of 1100/- rupees, through Paytm portal. My BSNL number is [protected]. Please refund me the amount.

Details:

My Paytm registered number: [protected]
No. I Recharged: [protected]
Amount: Rs. 1100 through Paytm portal.
Operator ref. No.: [protected]
Transaction details: [protected]
Order no: [protected]
My bsnl number: [protected]

I want to deactivate the BSNL hungama plan as soon as possible. please do it immediately. My land line number is[protected]. I do not want music on demand and also do not want games on demand please.
Kindly deactivate my music on demand and games on demand earliest as possible, so that I can deposit my bill amount.
I never used this service so far.

I didn't subscribed for any service like this. But today 7/11/2016 at 2a.m i got a message from BT-BSNLBG. It says i have subscribed for BSNL super masti pack and deducted 29 rupees for that. How the hell they can do like that without my permission. I need the refund for that deduction. Please register my complaint and take necessary action for my refund and my number [protected].

Dear Sir,
My telephone no is [protected]/[protected](mobile), I have this landline connection for more than 14 yes now, on 21st October 2016 the line man came and given a connection to other house from our house, and he has taken the wire over my house, despite there been underground connection in our Area, I want the wire connection over my house given to other houses to be removed from over my house immediately

Regards,
Michael Vellon Pinto
[protected]
Dharwad

Dear Sir,

This is again with reference to the above subject, that now and then we facing issues with Internet connection, request yourself to look into the same.I mean to say that this is a repetitive occurrence, and there is no let up in this time again and again. Frankly speaking we are fed up with this internet connection of BSNL.
Our sincere prayer is that this organization should be privatized at the earliest, seeing to this lethargic service attitude of the workers and authorities.
No one is bother to look into the same. Very regretfully writing this.
Also would request consumer complaint authorities to look into the same.

BSNL Customer

My sim of mob. No. [protected] has been ruptured. I have talked to customer care bsnl at its no [protected], the attendent has asked for recharge the balance then I have topped up with Rs.220/- but sim is still not working. please issue new sim for my same number and shift balance amount to the new sim. R/o Pallavi mishra 3/8 circular road district allahabad-211001 (UP) my second no. [protected]

Dear all,
I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected].
Resp, without my permission you have activated this services to my broadband plan. So, kindly i request you, please deactivate all Demand_Hungama plans from my BBG-COMBO-ULD-1199-MONTHLY plan.

Please do it as early as possible .

Thanks
Gangarde S
[protected]

My bsnl post paid mobile number [protected] have been lost on[protected]
Kindly block the sim to avoid the misuse of sim.
I, sri v.venkateswara rao c/o b. lingam, resident of h.no.11-3-29, , road no.15, sri venkateswara colony, opposite to maternity hospital, saroornagar, hyderabad. i am working as section officer, law department, a.p secretariat hyderabad, while i am going to my office by setwin bus on[protected] at 10.10 hours towards dilshuknagar to nampally, hyderabad due to the reason of bharath bandhu. during the journey hours, some unknown person had theft my mobile hand set (lenovo a6000 plus black colour) [imei-1: [protected] & imei-2: [protected]] with dual sim bearing mobile numbers: [protected] (bsnl network) and [protected] (office/official number) from my pocket in setwin bus, the bus is having more rush with passengers. i have reached my destination and descending from the bus at nampally, when i was checked my mobile and found that the said mobile hand set was theft by some unknown person. it is having more important contact numbers, emails, messages etc., immediately i have contacted/ dialled to [protected] (bsnl network) and [protected] (office/official number) with the help of other mobile phone and it is coming the response as switch off or out of covering area.

therefore, i request you my phone mobile hand set (lenovo a6000 plus black colour) [imei-1: [protected] & imei-2: [protected]] may be traced out and punitive action may be taken against offender at the earliest in the hence justice.

thanking you,
yours sincerely,

V.venkateswara rao
C/o b. lingam, r/o h.no.11-3-29,
Road no.15, sri venkateswara colony,
Opposite to maternity hospital,
Saroornagar, hyderabad.

I am a subscriber of BB Home Combo 675 plan, which includes landline rental and internet subscription. I should not be charged any rental as the BB Home 675 plan is a combo plan.

But, BSNL is billing me Rs 180 plus service tax each month towards landline rental, apart from the BB Home combo subscription of 675 for last more than three years.
This way I have been excess billed and made to pay Rs. 180 plus service tax every month for more than three years.

Please discontinue the excess billing to my account and arrange refund of the already excess billed amount to date.