Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My bsnl number([protected]) was recharged on third of october, 2016 and a recharge of rupees 550 was made .
to my utter surprise today on 4th of october, 2016 the balance has been reduced to rupees 432 only
it is my request that i have all related balance deduction information and appropriate refund to be made
around a hundred rupees has been deducted so i kindly request for the bill and desireable solution of the balance deduction problem

My current address is displayed as incorrect and needs correction as my home electricity bill al is this in the updated address and the postman always delivers to wrong address
Rajeshwari e
15/2 1 cross 1 main road hanumanthapuram srirampuram bangalore - 560021

I need this to be updated with below number and full name.
Rajeshwari ethiraj
52/5 1 cross 1 main road hanumanthapuram srirampuram bangalore - 560021

Dear sir/medam
Am a new user of bsnl broadband service.. I have booked new connection of bsnl broadband. After a log time site engineer visited and only connected land land phone and not connected bsnl moder and said it is not my work.
You should called outside engineer for connected bsnl modem. It is very convinced for me. And alos said that it is not a cup of tea so please don, t do yourself.
Please do needful as soon as possible. I am waiting for your responce

Hello Sir,

Phone Number :[protected]

My Internet was not work last 4 month . after too many complaints I have decide to close connection with BSnl.

I have Deposited last month bill and submit close application to branch office on 26 September 2016.

but still by connection is not closed.so Please close my connection . I will not pay any thing to you . and please refund my deposit.

I am very disappointed with BSNL service.

please close my connection other wise I have to go consumer court.

Contact No :[protected]

Thanks
Sandeep Barala

Carried away by the kind of advertisements and believing that BSNL service improved in the face of stiff competition from private operators, I availed Combo Telephone with broad Band connection[protected] some two years ago and trust me I have lodged complaints for roaring sound in telephone line for not less than 100 times.
Every time promptly the local Exchange sends its line man. He phones me from local junction box and enquires if it is okay.
They complained to me that my telephone set is faulty, I bought another one and the same problem persists.
Can BSNL ever improve?
I am facing a hell here with their service.

Have submitted my document to BSNL khandwa Mp to Port my idea number in to BSNL on 28/9/2016, but till date they not proceed to port.for last 4 days they twirling me again and again. यदि bsnl हमारा नंबर पोर्ट इन नही कर सकता है तो कम से कम डाकूमेंट तो वापिस कर दें ताकि हमारे डाक्यूमेंट्स का मिस यूज नहीं हो सके। bsnl मे सिर्फ लापरवाही का ही आलम है। bsnl में कोई भी प्रॉपर रिस्पांस देने को तैयार नहीं है।

On 29/09/16, 2 executives from bsnl hungama called me regarding an offer where i get a free trial of their services for 3 days and after which i can subscribe for a paid service. they will then ask to dial 1# which will automate an email (this is scam and auto authorise subscriptions). i want all my subscriptions to be deactivated immediately ([protected])

Dear sir,

I have been using bsnl number[protected] for decades. It has been an integral part of our life since childhood. I have made repeated complains since years to their higher officials throgh emails due to no connection of broadband as well as telephone for this number. But against my complain they send their staff they resolve for the timing but again after 15days to 01month the problem continues.
Now getting depressed i have stop making their monthly payments to bsnl and now they are calling and threghtening us.
Kindly help on the same i have all email proofs also our rs3000 deposit is with bsnl which we have not claimed

Regards
Arijit sengupta
(+91) [protected]

Respected Sir/Mam
I would like to inform you that i recharged the my mobile no-[protected] of the amount of re 88 through free recherge. i also recived a message by bsnl operator having operator reference no-[protected] but i am not getting benifit for the tariff plan of Rs 88. when i talked with consumer, he told that your mobile is not recharged for the above said amount.
So i request you to take action against the concerning department so that i can benifitted for the tariff plan of rs 88. for more reference i am attached the payment reciept of the transaction amount.
Thanking You
Ajay Kumar Kunwer
[protected]
email [protected]@gmail.com

I had complained so many times since regarding my faulty telephone line. I It is too low and gets broken by neighbors who are doing construction. Already telephonic complaints lodged thru toll free no a week back and also thru this portal. I yet corrective action taken. Urgent lys please rectify the Complaint. I I am an old lady of 74 years living alone.
Mrs Usha Arjuna
23 gold course Scheme
Jodhpur

Sir,
I am facing frequent call drop in chennai while using ur service. For example on 28.9.2016 at 9.29 pm after my call was attended by my wife(tel no. [protected]) the call went disconnected deducting 1 minute call time from my account on three consecutive occasion. This is just an example. I am facing frequent call drop and unnecessary charges being deducted from my account. At least in the above case you are requested to look into the matter.

Murali krishnan U,
tel no. [protected]

My landline is not working past 1 month and inspite of many complaints, no action has been taken. And i have to pay for services which i am not receiving also. Very poor services by bsnl and authorities are also not concerned, isnpite of complainig so many times to them no positive response from their side. If not resolved soon then i will surrender my landline phone of bsnl.

My landline no. Which is not working is[protected]
Arun mahajan
[protected]

Sir i have received a bsnl prepaid sim on 23.09.2016 from bsnl office batote district ramban j&k after submit all the required formalities. After six days my sim is not activated by bsnl due to unknown reasons. Verification process is completed by dialing 1507 but recharge of rs. 107 is not done on my number. Kindly consider my request as early as possible as i am performing duty where bsnl is only option of communication. A early action into the matter is solicited from your end. Mob. [protected]

I had requested new bsnl broadband connection after the recent offers in karnataka zone, i had opted for the 300 gb initial plan. As there is a apartment in front of my house which has bsnl broadband connection, i contacted the bsnl team to get the new connection and they said it's possible for my house to get connection from there and they sent an agent to collect documents and collected money (3300). It's been more than three weeks, and now when i call the bsnl person who gives line for new connection, he said it's not possible get new connection from the apartment and to my house. But the person who collected money said they'd already given a connection from the apartment to a house which is little far from my house, so i can easily get connection.
I'm not sure even with bsnl's eagerness to get new customers, people like me who are looking for new connection is being treated like this.

If they can't give connection to a house next to the apartment they should told me it's not possible for the connection in the first place itself, this very sad and annoying of bsnl to treat their prospective customer.

If not new bb connection i need my money back.

Tried to pay bsnl bill from bsnl portal online on 24/9/2016 by billdesk. But amount was debited twice from bank account but still bill not paid.Today is 27/9/2016, but neither amount is billed to bsnl number nor credited bank to sbi account. The ref nos are:

1. GSBI[protected]IG0CTMKAP1
2. GSBI[protected]IG0CTLNGO3

Transaction ID:
1.MGSM[protected]
2.MGSM[protected]
3. MGSM[protected]
please do the needfull.

My land line no:[protected]
You activated the hungama services to my bsnl from two months without my consent. Because of this hungama services i am getting too much of net bill. From two months i am paying i am not able to pay now plzzz deactivate the hungama services. I no need your hungama services or any extra sevices. I didnot ask you to activate the hungama sevices. Without my permition how can you activate the services. So i am requesting tou to deactivate the hungama services.

I am soumitra dutta. my landline no is[protected], my a/c no is [protected]. my bill amount for the month of august is rs 302/- & due date is 30th september. i paid this bill through paytm on 24th september at 3.41pm. my dc transaction no is [protected]. my order no is [protected]. i got a sms from paytm i. e."your payment is successful. it will take up to 48 working hours for amount to reflect in operator account". at last today (27th) i have get a payment confirmation through sms which is send by bv - bsnldc to my register mobile ([protected]). after that i contact bsnl customer care (by dial 1500) and told him that please send payment acknowledgement slip through my register email id i. e. [protected]@gmail.com. but they told him that outstanding amount (rs302) is pending till now. i am totally surprised! then i told him that how it is possible? i have get already payments confirmation to my register mobile no ([protected]) from bv - bsnldc. but they dont know how it is possible? i am disappointed from bsnl. i am requesting you to kindly do needful action.

With regards,
Soumitra dutta
27/09/16

Hello Sir this is Ravindra, mine also the same problem which the early one said that is last month me also got a call from bsnl to download a game on that time itself i said that sir
i am not interested in this but he said that no mam it is free only but now i received a call regarding me to pay Rs.70 for this game /Rs.249- movie/Rs170/- (Total Rs.489)music, which i had never used .Is this the way to behave ? Their is not even 1% percent honesty in your word and kindly deactivate the subscription which you made by cheating us and Here is my No[protected]

Please deactive hungama package. My telephone no. Is[protected]. I have not activateded any hungama package since before. Why activation has been done by only getting all details on telephone. This is not fair. I am using bsnl facility since long time, but due such type of threat, i will never own to bsnl. Please deduct amount from my bills. My name is r. S. Tripathi

Bsnl hungama is more like a scam. Some customer service calls you like advertisement, takes your email id and automatically activates it for you without your consent. This has been the problem with lakhs of connections in india.
This is what i have done:
• while taking my email id, they sent me a email and temporary password to my mail which i never opened
• so, after i got my bill. I realized the scam and went to bsnl. Hungama.com - logged into my account - went to subscription plans - there i saw that 2 plans were activated - deactivated them
• later felt pity for all those who did not know this and hence wrote a long mail for bsnl durg head office (Pfb mail below)
“sir,
Recently bsnl hungama started doing advertisement calls for almost all bsnl customers. They ask for your email address and mobile number saying that its for record purpose and auto activate bsnl hungama without any consent or notice. Everyone gets to see that hungama was activated in their account only after the bill comes (Around rs.150).
In india there are many people who do not understand all these things. For them they do not know that hungama is charging some amount every month and some even after knowing, do not know how to deactivate. I would also like to bring in that hungama toll free number is a call of infinite waiting as it does not get connected even after you dial it 100 times.
Looking at the number of bsnl broadband connections indians got and the secret amount hungama is charging, it can almost be called as a 'scam' of few crores by hungama.
And it is because of hungama, people will start to lose trust in a well organised bsnl. I request you to take this issue seriously as many innocent people are being suffered by the fraud business tactics by a company.
Thank you”
And surprise!! - i got a call from bsnl durg office thanking me for the mail and told that they conducted couple of meetings and are in the process of taking an action to sort this out. I was really surprised to see a govt. Office read a mail from a normal person. Even more surprising was the action they took from a common man’s mail. More respect for bsnl!!

Dear sir,
As have complained many more times to our exchange. Reg. Lot of disturbance and heavy noise in my telephone[protected]. Your technicians attend this complaint, but there is no any improvement as gained. Till the noise with disturbance is continue in telephone.in this matter i request your kind attention that please be take necessary action and solve this problem at earliest.

Tel[protected]
Thanks...