| Address: 4B-20, 4th Floor Pheonix Paragon Plaza, Pheonix Market City L.B.S. Marg, Kurla (West) Mumbai - 400070 |
I'll lay out the facts before you,
A BharatPe company loaned my Father Rs. 90, 000 in March of 2021 after he submitted all his information on their app. (Entire screening/process was online).
He was to pay Rs. 400 every day (Except Sundays) for a year.
During the second wave lockdown he was forced to shut down his shop (his sole source of income)
The BharatPe Start-up exercised Patience a few months before they started calling him very frequently he would not pick up all the calls and whenever he did he pick up, he would inform them that he would follow through with those payments in 2-3 days.
(Side note: My Mother on 2nd May Suffered a Gallstone Attack and required an important Medical procedure, the insurance covered part of it. Hence all his savings dried up and could not pay the BharatPe company during the past 4 months. He would however follow through with his payment time to time clearing all past dues.)
This past week, the BharatPe company called up Random People who knew my Father (They Include (to my knowledge) His Father, Brother-in-law, Brother, Sister-in-law, Niece and also his customers and client who are not even related to him and claimed that,
"You are a guarantor for his Loan and if he doesn't pay you are liable to pay."
My Father didn't expressly mention them as a guarantor nor did any of the aforementioned individuals gave consent to be his Guarantor.
This has Besmirched the reputation that he currated in life span as an honourable and honest men.
The BharatPe Company actively sought to give false information about him to these individuals, cause him and his family extreme emotional trauma and trampled on his Constitutional Right to Dignity.
PS - My father has paid 77% of the principal Amount and yet they call him up and abuse him and his family.
BharatPe customer support has been notified about the posted complaint.