Bharti Axa — Policy fraud, fake commitment | |||
My policy number is : [protected], Policy Name: Bharti Axa life super series plan. premium : 30000/yearly Policy Effective Date: 10 th Dec 2016 I got this policy from Ajay tripathi ( Bahrati Axa Agent) his number is [protected]. He offered me 5 benefits in this policy. 1. sum assured 5* basic premium 2.20% cash back of basic premium 3. 2% refund every every month 4. 2 Lacs Medical policy for 5 members 5. and money back after 10 years. He mentioned, for verification first 3 calls you will be getting from Bharti axa, where these benefits will not be discussed, but in 4th call (which will be from our branch) you will be discussed all the benefits. And Exactly same thing happened. I got 4 calls out of which last call mentioned all the benefits. But, when i have received the policy documents after sometimes, the benefits he offered were missing in there. When i called him he said, this is the welcome letter u have received, you will receive the policy document with all the benefits i have mentioned after 15-20 days. As this policy is given by the branch, it takes sometime but you will get it for sure. After sometimes, i got call from his branch for some branch code, i simply refused. I asked him to provide documents first. It's been 3 months now, he doesn't pick up my call, he doesn't reply to my message. lodged a complain on Bharti Axa ( complain NO:[protected], but ddn't get any response from them. Now planning to take legal action against him. Please suggest !! Was this information helpful? | |||
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Bharti AXA customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Same things happened with me .. after further investigation found that those are not from Bharti AXA, those are broker from whom Bharti AXA getting jobs .. I also complained Bharti AXA but they don't take any actions & refusing to refund my money... Totally fraud company...I am publishing this on social media...
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I gave 53500 amount in April for life insurance policy to Bharti Axa SMC broker Sanjog Bhardwaj([protected]) for Elite advantage plan that was discussed over call by representative Divya Chauhan ([protected]) stating that they she is calling directly from Vediocon tower 6th floor Bharti Axa office Jhandewaala Delhi.
I keep following about the issue of my policy but they keep on giving excuses. Now almost 2 months have passed they have my money but I have not received any policy or bond from their side. Each time they said policy is under process.
I am a middle class person and 53500/- matters a lot for me. I maid this payment via credit card as they promise to reimburse processing fees of EMI. but neither have received process fees amount for any document for my policy.
Please take serious action against them, so that they will think twice before making false commitment with any customer.