[Resolved]  Big Bazaar — Delay in refund of PROFIT CLUB MEMBERSHIP CARD on 14/12/2014

Address:Hyderabad, Andhra Pradesh

Hi, This is in regards to the delay in refund of the PROFIT CLUB MEMBERSHIP CARD bearing card number: [protected] purchased on 14/12/2014 at BIGBAZAAR Tarnaka, Secunderabad and was applied for cancellation on the same day due to dissatisfaction of the scheme. I was told to submit a cancelled cheque for the refund transfer on 16/12/2014 which i did, but of no use. Initially i was promised of the refund in 2 days but it is 20 days since i did not receive the refund. The store manager (Tarnaka Store)comes up with silly and stupid reasons like we did not receive the courier or the cancellation is under process and will take few days of time etc when contacted on 23 rd of December 2014, 2nd January 2015 and 5th of January 2015. I cannot wait for a single day now and i am forced to lodge a complaint in the Consumer court. I demand an apology from the management and immediate refund to settle the issue. Thanks, Anil Kumar [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 


Hi Mr. Anil,
This is Priya from Future Group. We regret the inconvenience caused to you. Please be informed that our team has been notified about this issue. They shall do the needful and get back to you at the earliest. For any further assistance, do write to me at [protected]@futuregroup.in

Hi Priya,

Appreciate your response but of no use to me. I am in constant contact with the store manager Mr.Venu Gopal and for your info i called him twice today i.e.05/01/2015 but still no improvement in the situation.
I cannot wait for any longer and i am approaching the consumer court and the local news paper with the documents.

Thank you,
Anil Kumar
What happened Priyaji, no response from you and your team.
Please look at the picture below and follow the link to know how your organization is looting innocent people.
http://epaper.namasthehyderabad.com. An article has been published in this news paper in today's edition and that too on the front page to educate and create common man awareness.

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