Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
Complaints 3868
Resolved
1795
Unresolved
2073
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 140

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepa Singhal
Report
Copy

Diappointing delivery m Home Town

Address:Bangalore, Karnataka

I did a contract with Design & Build, Home Town for renovating my house. Home Town is not completing work on time. Though I am requesting every day to finish it. I am now forced to move into my house with incomplete civil work and no wood work. How can you live in a house with no water tap etc..Can Home Town management ensure their people deliver the work?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S Lakshmi Tara
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care

Address:Hyderabad, Andhra Pradesh

his is to bring to your notice that we have purchased 2 cots & 2 mattresses from hometown Punjagutta Hyderabad on 8/12/2014 Invoice no 91172246 Order No [protected] 04/12/2014 for Rs 38756.02 issue is that 10% cash back guarantee voucher was not handed to us at that time because of negligence of the staff we came home & called the store and spoke to Ms Sharavani she said we can collect the same since we were busy in shifting to new...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jitu1111
Report
Copy

Cheaters

Address:Kolkata, West Bengal

Taken full money including delivery at doorstep while booking. Still made us wait for more than an hour after reaching our home saying we need to pay for a van. We needed to arrange that ourselves by paying extra money and also while leaving asked for money for tea etc. Had to give Rs 50 for that too. Invoice No: 91190949 Dated: 17.12.2014 While booking they promise no other money would be taken but atlast harass customers. Highly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vineetgarg
from Indore, Madhya Pradesh
Report
Copy

high charge from mrp

Address:Indore, Madhya Pradesh

this is my third issue with big bazar, Every time they write low rates to attract the customer and at the time of billing charge high. IF YOU ARE INTRESTED I WILL SEND YOU MY PREVIOUS COMPLAINTS. I already send 2 complaints to them that time they also send me a appology letter and offer me a gift coupan of Rs 500, which i refused. They are not ready to check their system and improve it. On 14/12/14 when i purchase a parle cake of mrp 20,...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vineetgarg
from Indore, Madhya Pradesh
Report
Copy

high charge from mrp

Address:Indore, Madhya Pradesh

I was a profit club member of big bazar normally i used tresure iland indore. but i close all relation due to your cheater nature. please check my previous cases 1)16/10/2013 complaint no. 000093 2)30/05/2014 complaint no 84 in all above i already send you mail we discuss a lot and you try to convince me by offering a gift coupan of Rs 500, which i refuse to accept. Now in latest case on 14/12/2014, when i purchase a cake of parle which...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swapan959383
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEDUCTED THRICE FROM MY DEBIT CARD

Address:Ambala, Haryana

ON 15 DEC 14 I PURCHASED A JACKET WORTH RS 2999 AND WHILE PAYING THROUGH DEBIT CARD, SALESMAN SWIPED MY CARD # POS NO. 02PL[protected] # TXN NO[protected]. BUT DUE TO SOME ERROR IT WAS NOT DEDUCTED. HE AGAIN SWIPPED IT # TXN NO[protected] AND THE SAME ERROR WAS THERE. HE THEN USED A DIFFERENT MACHINE AND IT WAS PAID THAT TIME #POS NO [protected] # TXN[protected] AND THE RECIEPT WAS GENERATED. AND I RECIEVIED A MESSAGE ON MY MOBILE...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SomnathR
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding T24 Mobile

Address:Kolkata, West Bengal

I have purchased few items from Big Bazar Kolkata. They asked me to take a new connection of T24. Again they asked me to give rs 100 so that I can enjoy Rs 300 Talktime giving only Rs 100. But More than 1 week gone I have get only 20 Rs. I give the same complaint to Baguiati Bigbazaar KKolka but nothing really solved. So please help me out of this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amit1110
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Billing

Address:Bangalore, Karnataka

I purchased household items on 14-Dec-2014 from Big Bazaar located at Old Madras Road, Bangalore next to Gopalan Mall. As I used to blindly trust Big Bazaar because it is such a reliable brand and I have been shopping from here for so many years. But it really saddened me today when I observed discrepancy in billing details. I had purchased two Tea packets on an offer of one pack free with the other for Rs. 239/-. My wife insisted me for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish dinanath
from Karkal, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of your empolyee.

Address:Raigad, Maharashtra

I had visited big bazaar kandpile mall railway station road old panvel at 19 00 hrs I was billed rs 4774 bill no 0041370 while exit the false alarm was initiated the security checking for self & items were done but the great humiliating & misbehavior was done by big bazaar staff Miss Kasturi Dey ( Hr ) she started speaking rowdily &started speaking to put behind bar & giving to police We come here for certain relation not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Andhra Pradesh

Please be inform, that after 2 month Punjgutta Hyderabad Home Town deliver the sofas and DNMAGE center table the technical came from Home Town and Inform that this center table is damaged is damage one they could not fix it and we have inform Home Town and the technician from Home Town also inform them but till date no action had been taken from Home Town and I have called them more than 100 time but each time they tell we will deliver next...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manukap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more then value of item in Invoice

Address:Mumbai City, Maharashtra

I have purchased certain furniture item on 7th Dec from store. During the time of billing we realised that value of one of the items are less then what is been reflected in display. Tough the billing person give me revised price in invoice but it was changed later by manager to higher price which was not reflected by system. Hence a new item code (dummy / floating) was created to manually (in system) put the value which was on display. I...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghubir Biswas
from Hyderabad, Telangana
Report
Copy

Excessive time taken for billing

Address:Hyderabad, Andhra Pradesh

On 7th Dec'14 visited Big Bazar Kacheguda (Maheswari Parameshwari) and probably this would be the last time if you don't pay proper attention & take necessary actions to minimize the Customer inconveniences. First i stood in counter number 5 queue for the billing in grocery section. After reaching to the counter it was told that only cash would be accepted while at the counter board it was clearly mentioned that both cash & credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
H V Shiv shankar
from Mumbai, Maharashtra
Report
Copy

Aamrkhand Fungus Formation

Address:Thane, Maharashtra

Date 7th December 2014 To The Manager Big Bazar, LBS Marg, Mulund From H.V. Shiv Shankar Sudarsan Niwas Ist Floor, No.11 Bhatwadi, Ganesh Chowk, Kishan Nagar No 3 Thane, Maharshtra 400 604 Dear Sir, Sub: Aamrkhand Fungus Formation I purchased a 200 gms cup of Aamrkhand at Big Bazar (Food Bazar) on 6th December 2014. After opening I found the FUNGUS FORMATION (photo attached) inside the cup. We are regular purchasers...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anand007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating in cash

Address:Khordha, Odisha

Recently, I shopped at Big bazar, patia, bhubaneswar. The problem occured that i have shopped for 305 rs and offered 510 rs to cashier but instead of returning me 205 rs, he just returned me 5 rs and said i have given him only 310 rs and mentioned only 310 rs in receipt, This is a big cheat by him. I talked to manager and he said he will check for excess cash in his account but found with no positive result next day and said there is no mistake...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
leela mukundan
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over pricing

I had purchased goods billed Rs.1911.43 from Big Bazaar Gold Souk, vyttila cochin on 19.11.2014. on reaching home I found that some items have been overcharged. I could not see the price of one item printed on the packet but they charged Rs.99/-. I called over the phone and complained to[protected]. The girl who attended just put down the phone without a word. It is quite humiliating to a customer I did not expect such a behaviour from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anurag2984
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXPIRY DATE PRODUCT....

Address:Nagpur, Maharashtra

HELLO SIR, I PURCHASED SUN FEAST 7 BISCUITS PACKET ON 8TH OCTOBER, BUT THAT IS MANUFACTRED ON 3 APRIL 2014 & EXPIRY ON 3RD OCTOBER 2014., I HAVE COMPLAINT ON STORE MANAGER BUT HE DID COOPERATE WITH ME., PLEASE DO THE NEED FULL HELP ME. THANKS ANURAG SIJARIYA MO.[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pavi13kk
from Mumbai, Maharashtra
Report
Copy

Crack formed in legs of the office desk

Address:Bangalore, Karnataka

[protected] Cary Home office desk (2 numbers), suppliers reference [protected]. Fitting done 3 hours before, and just now I noticed in both the desks there is crack formed in one of the leg as attached. This is near to and in-line with the bottom bush fitted using nails. Clearly indicates the crack developed during the fitting of the bush using nails....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rana Chauhan
from Udaipur, Rajasthan
Report
Copy

Reminder for repair or replacement of faulty ACs from KORYO electronics

Address:Udaipur, Rajasthan

M/s Big Bazar We took the split air conditions from your Udaipur Big Bazaar electronic section we have done two complains on your service centre tool free no. one one 7th nov with complaint no 513401 and another on 13th nov again with complaint no. 514059 and have visited your store many times and contacted Mr Nishant head of your electronic department many times, but still there is no response from Koryo electronic, we took the electronic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEPAK KHAITAN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REDEMPTION of 12 months scheme - 1st Oct'14 to 12th oct'2014

Address:Kolkata, West Bengal

To The Customer Care Department Future Group . Sir On 12th Oct’2014 I had purchased one LG washing Machine and one Lenovo DeskTop from your EZONE – Homeland Mall, 18B. A M Road, Kolkata : 700020 vide Document no . 17981617 dated 12.10.2014 under your Scheme – where in I am eligible for Purchases worth 750/- free every month for 12 months starting NOV’2014 from any of your stores under FUTURE group . For availing benefit...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Elishalom
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor Service of the product

Address:New Delhi, Delhi

I purchased a Wildcraft bag from Big Bazaar, Vasant Kunj, New Delhi. Due to zipper problem, I took it to that same place, where it was told to me that to solve this zipper problem will take 10-15 days. I was agreed somehow as i had no other option. I submitted Bag against gate pass no.2397 on 5th November, 2014 where the date of delivery was 20th November, 2014. I was agreed in that. When I reached to store It was told that due to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy