Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Nov 20, 2023
Complaints 3864
Resolved
1795
Unresolved
2069
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
234
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshay Ralhan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hello sir, I hope you will understand my problem and you will help me. On 1st of dec i have placed an order on futurebazaar.com and select payment mode of ITZ card(CCAVENUE). I have cancelled that order on 3rd dec because i need that money i.e Rs. 4495 for my operation. So i have contacted my merchant to refund me my money, they told me that we can only refund the amount with the same payment method. I have told them on 3rd dec that i have thrown that ITZ card after using it. So please don`t refund the amount in that ITZ card. They replied ok. They give me satisfaction that we will contact ITZ card customer service and help you to know the account number and password so that you can use my money. I called them daily and spent a lot of STD on calling them to know about my money. I have told them a lot of times that please refund me my amount through cheque. On 11 th december their executive told me that we can place a fresh order in place of my old order number: [protected]. I replied that i will think about it. Next day i called them and replied ok, then they told me that we have refunder your amount in your lost ITZ card on 5th of december, and we can`t help ypu in any way. we are not responsible for your any money and we can`t help you and disconnected my phone call. I m really in a very big problem. I m really in such a big loss. I have contacted ITZ cash, Ccavenue, futurebazaar.com. but noone can help me except futurebazaar.com, but they don`t want to help me. I belongs to a middle class family and can`t bare such a big loss. I want my money back. Please help me i[censored] can. I shall be very thankful to you. I called them daily that don`t transfer my money to my ITZ card, i have sent them about 60 e-mails regarding this and 100 phone calls for the same.
Aug 13, 2020
Complaint marked as Resolved 
no proper signal...signal is very poor...should tak some steps towards it n not getting p
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chandan Shahi
    from Delhi, Delhi
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Dear TEAM,
    I would like to raise my voice with your help against the bad sales practice of the FUTURE GROUP. On Nov 11,2007 I had purchased one ONKYO HTS 680 home theater online from <www.futurebazaar.com> using my credit card. The purchase order no for the same is [protected]. The payment for the same has been debited by the company on the same date for an amount of Rs 20140/- (Rs 19990/- for product and Rs 150/- for shipping). I've already recd the bills for the same from ICICI Credit card.

    The expected time of delivery was of 7 days, while after contacting the company via mail on their id [protected]@futurebazaar.com,I got the reply on Nov 24, 2007 that the same being dispatched on Dec 1, 2007, as there is some delay in the shipment.

    Again on Nov 27, 2007, I got another mail from [protected]@futurebazaar.com stating that the product is ready for shipment. This time, the mail came even without my mail sent to them.

    On Nov 30, 2007, I just sent one mail to the customer support, asking the shipment details, based on their mail of ready to shipment status sent to me on Nov 27, I got the revert from them on Dec 1, 2007 that due to some reason, the delivery date has been extended to Dec 7, 2007.

    To full of my surprises, when I contacted them on Dec 10, 2007 asking for the status on their customer care help line in Mumbai on[protected], I interacted with Mr Stanley and then his senior Mr Rishi. They informed me that the product is sold out, and I'll get my money back. I was shocked to hear this, and then I narrated the entire mail chains from their customer support dept regarding the delivery of the said product, and then Rishi told me to send the mails, I recd from them. He also assured me that, if I've recd the mail regarding the dispatch of the same, then surely I'm going to get the product delivered, and the update in their system is by mistake.

    I send all the mails to Rishi on the email id given by him as [protected]@gmail.com and he assured to revert back to me in 1 hrs time, which never happened. Then I called back twice on the same no again on Dec 11, 2007, and Rishi bluntly replied that he had checked with his team and they cant deliver the shipment, as the same is out of stock. After my arguments with him and asking for connect me to his seniors, the call got transferred to same one called Ms Benitta, who again informed me that the mails I've recd is by mistake and they will not deliver my product. She also said that if I wish, she can arrange for an apology letter from the company.

    Now, my point is if I've done the transaction on Nov 11, 2007, which have completed one month now, and then, without coming to me on their own, after utilizing my funds for more than a month now, they are saying that the product is not available, and they will not give it to me. This is a clear cheating from the future group and hence, I need the product deliver to me in a short span of time, or else I need compensation from the company.

    Also, I'm sending you the mails send by them in word format, and seek your help in getting my claim which occurred due to bad practices of the company. This is completely a cheat and thus I'm also planning to go to consumer forum on the same issue.



    Thanks & Regards,

    Chandan Shahi
    Regional Sales Manager-LI
    Pune Nagpur
    Hello:- [protected]
    e-mail : chandan.[protected]@icicibank.com
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Consumer Forum Team,
    Is there any action being taken on this complaint....
    So far, nothing positive out come has happen. Awaiting your revert on the same.

    Regards

    Chandan Shahi
    i have applied for the ipo but didnt get the allotment.
    nor have i recieved my refund chq.
    kindly arrange to send the same urgently
    there was a purchase from future baazar online which was done wrongly and missusing of my credit card by unknow person.so i want u to call me in this mobile number [protected]
    Dear sir,
    I am doing PGDM (2nd semester) from Institute of Management and Research, Ghaziabad.I have taken my speclization in Retail Management .
    So I want to do summer traning from your company to enhance my knowledge in Retail sector. Please give me chance to show my knowledge and skill in retail sector.i will be thankful to you.

    Thanking You,

    Sonpal Singh,
    IMR Ghaziabad.
    Cell.no - [protected]
    Date[protected]
    Dear sir,
    I am doing PGDM (2nd semester) from Institute of Management and Research, Ghaziabad.I have taken my speclization in Retail Management .
    So I want to do summer traning from your company to enhance my knowledge in Retail sector. Please give me chance to show my knowledge and skill in retail sector.i will be thankful to you.

    Thanking You,

    Sonpal Singh,
    IMR Ghaziabad.
    Cell.no - [protected]
    Date[protected]
    They are selling 4gb usb/pendrives for 450 telling that its the best discount we r giving in the market(50% discount on 1000 rs pendrive), when the market price of pendrives is 450Rs itself, how can they mislead customers saying that they are giving 50% discount? Is this not cheating?
    manoj jadhav,
    mumbai
    Cell.no - [protected]
    Date[protected]

    when r u going to released my payment i have beenwaiting for 28 months (i dontn what sone ki chidiya u r talking about ask mr. beyani ) when u can not even release the payment of your vendors u r slogen sayes we will bring soney ki chidiya days again are u people joking what about present india & people for my details ask or call sipz office to (mr. neeranjan, mr. mukund )

    my co. name LAXMI ADVERTISING
    [protected]@yahoo.co.in
    m. [protected]
    job done at "big bazar"
    mumbai central
    under v.m. mr. dilip, mr. mustafa, maheshwari madam
    Dear Team,

    8th August 2010, we visited Big Bazzar- Mulund -west.
    than please bring it to the attention of the Head or Person in charge of the Marketing and finance control

    8th August 2010 we visited Big Bazaar at R Mall, Mulund West. After shopping when we visited the counter for billing we found that people are openly cheated. This is the third time furture group was doing the open robbery. I had notice because last 2 times the amount was less than INR 50 and this time I bought Dove dio and they charge me twice.

    I think this is ridiculous. They are cheating the customers and doing the open robbery, Customers go to Big Bazaar, trusting that they will get commodities with good quality and lower rate and since it is automated the customers dont even bother to check twice. Looking at the situation we feel if they collect money from each and every customer who does not even bother to check the bill, people buy/we brought so many items it very difficulty to check the bill again and This is open robbery and it must be stopped.

    Regds,
    Poornima Jathan

    Big Bazaar — Account balance deducted twice

    I have purchased only two items of Rs.505 and made card payment and my balance deducted twice from my account.

    deducting some food cpn and collecting that money

    CH:305008 INV NO .0015423 bill amount 3938 collected 4938 saying that manger has asked them to do so when I Asked about it they didnot respond some FOODCPN rs 1000 was applied but the benifit Was not given to me

    Staff of Big Bazaar Hebbal Bangalore verbally assaulted me.

    Staff Department Manager Muttu verbally assaulted me. He said me to walk out of the store. He has hurt my self respect. Kindly take action against him and please keep in informed.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    11 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      santosh kumar
      from Mumbai, Maharashtra
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Dear sir/ Madam,
      i visited Big Bazaar on last sunday dated: 08/12/2007. i purchased few items including 2 Pack of Leh Bery Juice ( item no.[protected] for total bill amount Rs. 1456/-. At the Pack of the said juice, its clearly mention that " buy 1 get 1 free" and the same was displayed at the rack also where the juice was displayed. But after coming to my home while seeing the bill details i sochked that they have charged for the two packs separately.
      My bill no is T54/21736.
      Kindly forward this complaint to competent authority.

      Regards
      Santosh Kumar.
      Aug 13, 2020
      Complaint marked as Resolved 
      Scenario my friend Santosh had mentioned is very usual at Big "Chor" bazaar. I was surprised when i saw my bill this month.
      I had been thr for purchase, thought of buying stuff... picked 5 kg Aata packet too... All cool..
      Came back home and checked they had put 10Kg sticker on 5 Kg Pack... what an idea...so it's ery obvious they didn cheat, it was a wrong sticker hahaha... Tried calling them but they dont even have courtsey to talk and respond to calls. Filing a case against them... COnsumer Act...

      Devesh Maheshwari
      [protected], noida
      WORST SERVICE.VERY POOR RESPONSE
      I recently bought a koryo mixer in Big Bazaar tarnaka on 11/11/2010.Within 20 days my mixer stopped working.so with all the pain and effort i somehow contacted the people of big bazaar and they had given me an address of the service centre which is located in west marredpally.i gave the mixer to them for repair on 30/11/2010.But until now their is no call or message from them.When i try to call to the number that is written on the bill, nobody is bothered to respond to it.i had tried whole day and got tired of calling them.so to tell the same thing to big bazaar people, i tried to call them.But the same situation happened here too.no one lifts the phone.now i have to go to the people directly and give their quota towards their poor response.

      AND MY SUGGESTION IS NEVER GO FOR KORYO PRODUCTS BECAUSE OF THEIR POOR QUALITY AND POOR RESPONSE FROM THE SERVICE HOLDERS.

      Idea — Extra Billing

      Dear Sir/Mam,

      I am using mobile No. [protected] and for monthe August '11 - Sept'11 total billing is for RS 1450 where as acutual should be RS 715 as they have added GPRS usage which i have not used.

      Kindly look in to this.

      thanks
      Best regards
      Amarjit
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shweta
        from Kolkata, West Bengal
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I REALY DON’T KNOW WHETHER SOMEBODY IN YOUR COMPANY WILL CHECK THIS COMPALIN OR NOT , BUT ONE THING IS FOR SURE PEOPLE WILL COME TO KNOW THAT “ BIG BAZAAR CHEATS CUSTOMERS”

        Yesterday[protected] we went to buy some stuff from big bazaar , and checked out a promotion at juice corner BUY ONE GET ONE FREE . I asked the attended there whts the promotion he told me if you buy this pack of tropical juices that is for Rs 45 you will get another free( the packet contained 6 small packets of orange juice) , I purchased 8 packets (according to me and that attended I had to pay just for 4 packs). When I went to the counter to pay the money , the casher (who was dam rude , disgusting man I am sorry using these words but the person was so bad that I don’t have any other word for him) charged me ( 8X Rs 50 ) Rs 400 then charged (8*45) Rs 360, whn I told him that the attended over the juice counter told me its buy 1 and get one free how can you charge me for 8 packs , you need to charge me for 4 packs. The casher was dam rude and just gave me the change and my bill in a rude manner and told me to talk to sum1 in the customer care department , as he will not entertain us.

        When I told the same to customer care ( a lady ) he was helpful and she checked everything and told me that she will refund the money . But again he had a word with another person and gave me another story that in 1 pack there are 6 juices , now you buy 1 juice of 200ml you will get another free. Can any one just let me know what the hell you think of the customers, You always give a new story. Why your workers are not trained properly , they don’t know their jobs. They are rude , no patience, no manners how to deal with customer. I use to buy my grocery from your store but I am sorry now I wont buy anything from our store and will also inform everyone in my circle not to buy anything from Big Bazaar

        There were 5-6 people standing at the customer care center and they even had the same problem that the attendant miss guided us, you are charging wrongly, your representatives are rude, they don’t know how to deal with customers.
        I have taken my money back and returned all the things to your so call customer care dept. and also written a note on the refund receipt. You can ck the same , I have also mention my contact number. If in case you are decent enough then call me.


        I even think you have trained your workers how to cheat and not respond to customer’s complain. That really nice on your part.


        I think Biz Bazaar is only for those people who belong to villages , they have money and don’t know their value, don’t have any class, just want to spend money, cant purchase stuff from good bands like lee, Lewis, UCB etc.

        Its not the matter of money but of service , you guys cheat us. You have untrained , manner less, disgusting workers.
        Aug 13, 2020
        Complaint marked as Resolved 
        Swetha it's really a bitter experience and you have done a good job in posting the issue on web. However at the same time, I feel, you must keep your emotions under control. You have every right to express your greif against BigBazaar, but cannot humiliate the customres of BigBazaar. Please go through the blog again, i'm quite sure, lateral part of the Blog is not reflecting what you intended.
        Dear Indian Citizens

        Sub: Non-delivery of 29” LG Slim Magic Television even after 15 days of receipt of payment.

        We visited Big Bazaar at Tonk Road, Jaipur store on 13th Aug 08 with the purpose of purchasing the 29” television. We decided to buy a LG 29” TV Slim Magic Model No. LG 29FD7AGE (this correct Model No. we came to know on 25th Aug itself). It was lying at the display with the tag price of Rs.11, 790/- carrying the model No. LG 29 FG2AG-TG. The next day we went again and told them that we need the fresh piece instead of displayed one. He told us that fresh piece is not available. Mr. Sanjay Gehlot (Team Leader of Electronics Dept.) told us that this low price scheme is available for 2 more days so if you want then you have to pay full amount right now. Then we gave the full payment to him and he didn’t gave us the Invoice mentioning that Invoice will be given along with the delivery only, we trusted him and we didn’t took even the Photo copy of the Invoice. He gave us the Delivery Challan bearing S No. 286 where model No. was not mentioned. He then told us that your opted model will come from Gurgaon office on 18th Aug and will be delivered by either 18th or 19th Aug. We called him on 19th and was told that due to Transportation strike, there will be further delay of 2 more days i.e. 21st Aug 08. We called him again on 21st and were told that it has already been dispatched and going to come on Saturday, 23rd Aug. On Saturday we called him at 12:30 PM and were told by him that your TV has arrived, you can come in the evening to take the delivery. In the evening before going to Big Bazaar we called him up once again and was then told that your model no. didn’t came yet, some confusion happened so it will take another 2 or 3 days to come. We went there and spoke to some Mr. Kapil Joshi, he told us that he will let us know the correct position by tomorrow i.e. on Sunday, 24th Aug 08. On 24th Aug, we got a call from Mr. Amit Joshi (Department Head-Electronics) saying that some great confusion is there between Mr. Sanjay and us. The model No. for which we paid is lying with us so please come and collect your TV. When we went there, he showed us some other model lying at the display with the model .No LG 29 FG2AG-TG. We told them that we didn’t pay for this model. We told him that we paid them for model no. LG 29 FD7AGE/RGE (after seeing the brochure as no brochure was available on 14th), he told us there is some confusion, that the tag might got exchanged. Then we told him that we didn’t opt to buy the TV after seeing the tag, we re-confirmed this price twice on 13th & 14th with Mr. Om Prakash (Executive-Electronics) and with Mr.Sanjay Gehlot, team leader of Electronics Department and they told us the same price which was mentioned on the tag too. We accept that tag might get exchanged but how it could be possible for 2 continuous days the same tag has been displayed. Both executive and team leader told us the same price and after waiting for 11 days they told us that the price is higher, you have to pay Rs. 3000/- additional for that model which has been selected by you(on 14th Aug) We managed to take the Original Invoice from Mr. Amit Joshi on 24th Aug 08. Till 28th Aug 08, the payment was lying with them, we didn’t received any television from them they told that you have to take the model No. LG 29 FG2AG-TG. Now you tell us why we should take that television that we didn’t selected. We have paid for another model and they are giving us some another model. The mistake has been done by Big Bazaar staff, why should customer suffer for that. Finally on 28th Aug we collected our payment of Rs. 11, 800/- by giving the Original Invoiceto Mr. Amit Joshi.

        This is the clear case of cheating and mental harassment with the customer from Big Bazaar.

        Mamta Nanda
        Nirman Nagar
        Jaipur
        M[protected]
        Swetha i also have same experience with bigBazaar e.g. attender misguided me, and i got a long argu while billing my goods, but customer care finally satisfied me. Here you done a good job in posting the issue on web. However at the same time, I feel, you must keep your emotions under control. You have every right to express your greif against BigBazaar, but cannot humiliate the customres of BigBazaar. Please go through the blog again, i'm quite sure, lateral part of the Blog is not reflecting what you intended.
        Dear Sir,

        I have Requvest to you I want to person name for this Invoice no ( #T13/40060 Date : 14.12.2008)

        Regards,
        Prakash
        well ma'am... i think u shud hav first checked on the pack coz if there was any scheme it shud hav been there printed... n secondly... i[censored] think that u belong to a SO CALLED CITY n hav class and are WELL CULTURED then perhaps u shud go for an IQ and EQ test... that surely will help u out
        Compaq Laptop Complaints - ragarding scheme




        :
        dear sir,

        my name is parveen kumar, i purchase a laptop make compaq model cq40-144, (cash memo no 17707) on 21st feb 2009 from sahara mall gurgaon (big bazar). on the date of purchase your employ mr. kashosik([protected]) tell me that on this laptop one scheme of 5.1philips home theater by cheque of 1500/- send to company. so i send document & cheque of that amount on 27feb. but after that whan i discuss in company, they tell me this scheme valid upto 7 feb.
        so what i can do, plz give some solution for this problum.

        parveen kumar
        Offer Letter for space on rent/lease opening new Branch in karnal city haryana

        Sub: - Offer of commercial site/ space on rent / lease basis for opening new branch at Karnal (Haryana).

        Sir,

        I have come to know from reliable sources that you have need space for office. I offer my commercial site/space for rent measuring 3000 sq.feet approx. each in (Basement, ground floor & 1st floor) duly constructed near Subzi Mandi & Main Market.

        This site is situated in the heart of city near Subzi Mandi on main road from main city chowk to National Highway, Sector 13-14 & 6 -7 etc.

        The site can be inspected on any convenient date with prior information to me.


        An early response from your end will be highly appreciated.


        With best regards


        Sincerely yours



        (Ramesh Singh)
        M/s Ramesh Auto Electric Works
        Thakral Building, Near New Subzi Mandi
        Karnal (Haryana) 132001
        Mob.No.[protected]
        Dear Sir,
        I always had a high regard for Big Bazaar and its quality of products but on 25th Jan 2010 we purchased plastic vacuum containers and the following is the purchase made by us at your Kandivali East Grovel branch AND I FELT AS IF I WAS A FOOL ALL THIS WHILE, AS I TRUSTED THE BIG BAZAAR BRAND
        1.Plastic Vacuum containers (rectangle) - 4 Nos @ INR 400 each with a scheme of buy 1 get 1 free.
        2.Plastic Containers (round) - 2 Nos @ INR 600 each with a scheme of buy 1 get 1 free
        I have the following complaints:
        1.We were cheated of INR 200 on our above purchase.
        In the billing your team had charged INR 400 less for the rectangle containers and had charged INR 600 more for the round containers which means a NET LOSS OF INR 200 for us.
        2.The containers were defective AND WERE NOT EVEN GETTING PROPERLY SEALED.

        I feel your billing system is QUITE COMPLICATED and you have kept it purposely to CHEAT CUSTOMERS.
        On and average if you charge INR 200 per customer then you save lacs of rupees.
        I request all the SHOPPERS at BIG BAZAAR to check their bills thoroughly before tearing their bills.
        Please do something to provide us our INR 200 and also return the defective materials given to us.

        Regards
        Hitesh Soni
        [protected]
        they are cheaters
        Dear Customer Support,

        I bought a packet pasta from your Infinity mall branch, around a month back.

        Today when I tried to open the packet to cook pasta I found it was full of wood-worm (Ghun in Hindi). This is not the first time I have faced this problem, last time even after reporting the matter in store where I left my phone number also, did not receive any call or reaction from the Customer support.

        Please find the details of the Pasta and let me know what action is taken by you:

        Pasta: Fusilli no 56
        Brand: San Remo
        Packing: 500 gms
        Imported on: July 09
        Lot no: SRPAS 06
        Expiry: 06.05.2011


        Awaiting for a reply...


        Thanks

        Kishor Joshi
        Suppose you are appointed as an assistant manager for a branch of Big Bazaar, whose target customer segment is the high middle income group. Delay of billing, poor parking space, no children’s play area are some of the problems faced by the retail branch. How will you overcome these issues?
        that time, what will u do this situation.
        Mr. P and Mr. Q are retailers dealing in a variety of fast moving consumer products. Although Mr. P has his outlet in the centre of the city, due to competition he has just enough sales throughout the year. Mr. Q’s outlet is located on the newly developed highway, but still he manages to earn a fair amount of annual profits. Mr. P and Mr. Q have both decided to adopt an assortment planning strategy, in order to improve their position as well as sales. Is it a good decision for both of them? Why?
        Dear Customer Suport,
        My name is Devender Kumar, I have puchased a microwavw owan from your Koushanbi brach which is modal no MC-8080 PRR and bill no T-21/4122 on dated 11/08/10.But the your rep. cheated me because as per LG, that product should be delivered with bowle kit.Your rep. Mr. Koushik is not given to me any kit with ovan. Plz. get arrange the same as early as possible.

        Devender Kumar
        I also had very bad experience to Indore centre. Customer care head –not present, since 6.00PM. And reaming staff not at all able to handle load of customer, if you talk to them you will find they are worst then street vendor.
        Yesterday I visited with my son, he picked one toy, I saw price tag was not there so request one BB fellow to find it. He try & told I am not getting it at billing counter you will get. On billing counter he asked me you should go & find responsible person for finding price tag. I can’t help in this.
        Then I came to customer care. Mr. rajendra was there he listen my complaints and told me billing counter person tell you right words go & find it. Then I replied how I can?
        He simply told me don’t purchase this item, leave it

        In my counter bag 10 item was there I left all these & decide will not come in future bazzar. Further out of 10 billing counter only 3 was working at 7.30PM. All customers were angry to stand in big queue.
        i too have had a lot of such cases to report. every time some item was added to my bill which i have not picked. since they pack the bags quickly, i could check my purchase only after coming home. that is when i realise that i have been billed extra for around rs. 299/- for an item i have not picked.
        when i try to phone them or try calling their customer care no. no one picks or repondes. very frustrating! definately feel cheated.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        15 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit