Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I purchased a Wildcraft bag from Big Bazaar, Vasant Kunj, New Delhi. Due to zipper problem, I took it to that same place, where it was told to me that to solve this zipper problem will take 10-15 days. I was agreed somehow as i had no other option. I submitted Bag against gate pass no.2397 on 5th November, 2014 where the date of delivery was 20th November, 2014. I was agreed in that. When I reached to store It was told that due to...

Hi, I had purchased sofa from hometown noida branch in Sept 2014. Now it's springs was damaged within 2 months. i had made complaint but every time i call the customer care for follow up. now they are saying they won't replace my sofa. They just repaired it. Now my question is i invested 45 thousand and if after 1 year again springs damaged then what i will do ? I know problem comes, is there any way to replace this sofa with new...

Hi team, I received 2 calls from big bazaar alleging that i have won some complimentary gifts and they keep pestering me to come and visit the office to collect the gift. When I ask them how they got my details, they only reply that either me or some of my family members purchased some items in big bazaar and filled up the form with my details. they cannot give me info about which branch in bangalore was this information provided...

Sir, My T24 mobile no. [protected] with a balance of Rs. 1433.50 has been disconnected from your end CITING BOGUS reason.. Kindly arrange for early re-connection of the number or refund the balance in my account without delay. Since I was never intimated that I cannot send sms within permissible limit of 100 sms in a day, which I have not violated, i urge that the connection be restored with immediate effect or balance refunded without...

Really upset with my today's experience at Big Bazaar. I reside at Varanasi, U.P. Today we bought few items at big bazaar Varanasi. At time of billing we found bill amount little extra then our expectations of all goods, so we tried to match it on counter itself. We found that there's an extra item mentioned in bill of amount Rs. 199/- (as you see in bill) that we haven't purchased, so we asked about it. They opened the packet and found...

i took a mobile no[protected] from lake mall, kolkata..after that the sales guy told me to pay rs 51 toget rs 51 talk time.i had paid by credit card.but i got rs 20 as talk time and rs 31 i did not get till date.in this connection i had done email several times(appox 12) to your company mail id and even your company asked for the scanned company of the credit card bill, that also i had sent...but till now i did not get the talk time remaining...

Transaction ID:[protected] Date:[protected]. Monday Hi, This is Selvi, I have done shopping in Big Bazaar, Chinchwad, Pune on 17th Nov 2014. With the above transaction id. My transaction was failed, however the amount of Rs.1570.80 has been debited on my bank account. It is an Indian Bank debit card transaction. I have paid it through other HDFC bank account. Now I need the refund of my money. Please process my refund at the earliest. Thanks...

Dear Sir/ Madam, I had ordered a Marina King bed with storage, along with certain other items, from your store in Amanora Town Centre Mall, Pune, on 05 Oct 14. The item was delivered about two weeks later, as per my recollection, and assembled a day or so later by a team of carpenters sent by you. During the assembly process, the workers were left unattended, so as to allow them to finish the task unhampered. As such, I saw the bed only...

Hi Team I had cancelled my order no [protected], because expected delivery date given by store was 5 November. And I was not delivered the order till 11 November and i was asked to wait for another 10-15 days... This was informed to me after repetitive follow ups. I have sent multiple mails for my refund of my amount of 37905 rupees. But i have not received any refund till now. Nor i have received any response to my emails. i will like...

in october month i do a shopping of above Rs. 7000/- for that i got a 2 cash back voucher of Rs. 200/- each. but wherever i tried this voucher i got a answer that it is inactivate. my voucher no. is [protected] and [protected]. kindly do the needfull because its end date is 30/11/2014. thanking you, ashok kumar meena [protected]...

Hello, I have a complaint about future group shopping card.I have a balance of 13000 in my card.At the time when card is given to me they said that I will get Rs.135/- every month free shopping from 1 nov 2014 for next 12 months.I have purchased two -three times from big baazar after 1st Nov.Every time the counter guy made excuse that card is not activated yet.And now today he said that it cannot be activated. My card number is [protected]. Please...

Regarding invoice No. 0030165, Tr 21328. Did a shopping of worth 1698 Rs tonight and asked Syed to redeem the amount through the FG Shopping card 8229xxxxxxx2870. Instead of redeeming it through the card, he swiped the total amount from the debit card in spite of repetitive request. Then they asked us to wait near the counter for 30 min so that he can redeem the amount of our card in another transaction and give us the cash. The cashier was...

I have a gift card issued during the diwali promotion of future group. So I have some cash credited for free shopping for the year to redeemed mOnthly when I visited big bazaar at amanora town center- pune, the customer care informed that the link to the redemption is not working and hence the redemption cannot be done. The lady also assured that the card cannot be redeemed at nay of the group.stores since the link for the whole group...

Order No 2274817..Ordered Remington hair dryer on 25th Oct 2014. No response on shipment for 30.10.2.014. When I called on 30th, I was told product not available. Asked to cancel the order. Order not recorded in their system till 5th Nov 2014 and refund pending Rs.2, 195. Worst customer service and updation.. Pls dont buy from Future bazaar....

Yesterday (04.11.2014) I purchased Dove essential nourishment body lotion from Big Bazaar Raipur and its MRP was Rs.200/- with a free Dove 42gm soap. But in bill they took Rs.225/- which I realised after returning. The experience I had from big bazaar yesterday was really poor. With the Ponds cold cream I bought, it was supposed to have a Pond's white 7.7g beauty cream free but I did not get, instead they did not remove the magnet and at...

I visited Big Bazar Belgaum yesterday and had a shopping worth 11000 rupees and I am a frequent visitor and monthly I spend almost 25 k at Big Bazar. First of all there was no helper to put the goods on the bill desk, to pack the billed good in a carry bag, the cashier wanted to rush back for lunch so she was in hurry and she kept saying counter is closed come after some time [ Waiting is obvious in India...I could feel at Big Bazar even]......

Misbehav & harasment When i purchase a contaner & sonpapdi @ 299& 89 (offer price) disply at ur counter after verify frm countr whn i biling d items thn at cash countr said no ofer price tak machin confirm customer dsk but after 20 mnt d rudly said ther is no offer but whn i said why u disply it tn d quekly want to remove d disply bord (pix with me) ., . We never expect this kind of behaviour form ur organization... Im also employee...

I had booked a Modular Kitchen (CARCASE - MARINE PLY SILVER SHUTTERS -MDF PVC FOIL) ON 07.07.14. The order was booked in the name of Mr D.K.Dutta Chowdhury .After a long wait, I called up the outlet of Home Town from where I had booked the order but did not get any favourable response.Thereby I visited personally but I was only given dates after dates which never materialised.No accurate information flowed in from your office (Noida). I...

Summary: Order no 2242795 dated 13-10-14 cancelled on 20-10-14 vide cancellation no. 8005879, Rs.30000/- refund pending. Details: I had placed an order for 30 gift vouchers of Big Bazaar of Rs.1000 each on 13th October vide order reference 2242795. On 20th October, I made 4 calls to helpline. Each time I got different replies. Finally person named Sachin at the help center informed me that the order "did not flow into the system...

Dear Team, Today I purchased knor soup with other articles. Soups are having offer of buy 2 get 1. So I bought 2 chicken & 1 veg. Soup. Now in the bill, price is added for three packets, though they confirmed that the offer is redeemed when I asked in the billing counter. Hereafter, when I checked the bill details, price for 3packets were added. Then I went back and checked in another counter. Then it was told that as the flavors...