Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear Sir, My Name is Reetesh Agarwal. I have FG shopping Card Number [protected] with worth Rs.9, 000/- per month. I have changed my paper card([protected]) to plastic card ([protected]) on dated 31st Jan’2015 at Big Bazzar, Sahara mall, Gurgaon (Haryana) but from 31st Jan’15 to till now my updated plastic card is not working as said amount not loaded from feb’15. I visit a lot of time at Big Bazaar, Sahara mall, Gurgaon but not getting any positive response from their side and they passing ball to customer care. And as per customer care this will be solve from Store end. So I request you please solve this matter on priority basis with balance amount of Rs.9, 000/- for the month of feb’15. I hope that I will be received a favorable response soon from your side soon.

The Sr. DM, BigBazaar Team, MumbaI, Whereas no E-Mail has so far been received by me, instead of 16 SMS only 15 SMS have been received by me intimating only 15 sets of GV Codes each for Rs1000/= against my Cash payment for Rs12000/= vide Cash Memo bearing CM No.957 Order Id 11614 dt.01/03/2015 of BIG BAZAAR, SALT LAKE, IB-177 & 178, SECTOR III, SALT LAKE, KOLKATA 700106. On enquiry, said BigBazaar outlet advised me to inform through[protected]. Around 5 PM on 03/03/2015, I had detailed talk with customer service executive. He suggested for inviting your kind attention. Kly. consider examining the issue of : (1) 16th SMS containing GV Code not reaching me. It may be noted that bearing time print 20:10:46 Hrs on 01/03/2015 only 4 SMS reached me and remaining 11 SMS bearing time print 20:10:47 followed. For ready reference, I quote the last 3 digits of the last ( 15th) SMS received by me : XXXXXXX166. (2) Even to this hour that is almost 70 hours from the Time print of SMS ( 20:10:47Hrs on 01/03/2015), no mail has been received from BigBazaar as regards the Weekday Bonus e_GV Codes. May I expect corrective action / response before Holi Festival. Yours sincerely Bhaskar Das [protected]@gmail.com Mobile : [protected] LandLine[protected] SALT LAKE, KOLKATA

We had ordered a Hometown Utsav Furniture from Fab Furnish, they same was delivered broken and we have lodged a complaint several time. but unfortunately it seems that no one is really available to attend our request. The same was a wedding gift to be delivered on 05th March'14, but you guys seem to ruin everything. Please let us know a solution or process a refund. It's so disappointing to see such a reputed firm, fooling their customers to this extent. Thanks Shashank

F. A. Bharmal Wellingdon View, Flat No 18 A, 18th flr, Sane guruji Marg, Near Tardeo RTO, Mumbai Central (W) MUMBAI - 400034 Mob : [protected], [protected] TO THE DIRECTOR, FUTURE RETAIL PVT LTD. HOMETOWN, VIKHROLI, MUMBAI. DEAR SIR, Date : 26.02.2015 SUB: MATTRESSES ORDERED FROM FUTURE RETAIL ON 30.10.2014 WE HAD PLACED AN ORDER FOR SIX MATTRESSES WE RECEIVED A CALL LATER ON THE 30TH OF NOVEMBER SAYING THAT THE MATTRESSES WERE READY FOR DELIVERY. WE REQUESTED FOR A SITE INSPECTION TO CHECK QUALITY AND SIZE SPECIFICATIONS. WE WERE ENSURED THAT ALL THE MATTRESSES WOULD BE AS PER SIZE AND INSPECTION WAS NOT REQUIRED AND ALSO NOT POSSIBLE. WE HAD NO OPTION BUT TO TRUST AND WE AGREED. THE SIX MATTRESSES THAT ARRIVED, IT WAS FOUND THAT THREE MATTRESSES WERE NOT AS PER SIZE AND HENCE WERE RETURNED. I REQUESTED THE CONCERNED PERSONS IN THE MATTRESS DEPARTMENT TO DEPUTE SOMEONE TO COME AND RECHECK THE MEASUREMENTS AND THEN SEND THE MATTRESSES. I WAS TOLD THAT THE PERSON FROM PEPS COMPANY WOULD BE DEPUTED TO COME BUT NO ONE TURNED UP. THEREAFTER ONCE AGAIN WE RECEIVED THREE MATTRESSES WHICH THE COMPANY CLAIMED TO HAVE BEEN RECTIFIED AS PER REQUIREMENT. OUT OF THE THREE MATRESSESES RECEIVED, ONLY ONE MATTRESS IN THE LOT OF THREE RECEIVED WAS MEETING THE SIZE REQUIREMENT AND HENCE IT WAS ACCEPTED AND TWO MATTRESSES SENT BACK. OUT OF THE TWO MATTRESSES SENT BACK, ONE MATTRESS WAS A RESTONIC MATTRESS REQUIRED IN 5" THICKNESS WHEREAS THE SAME WAS SENT IN 6" THICKNESS AND HENCE IT DID NOT FIT INTO THE FOLDING BED FOR WHICH IT WAS ORDERED. IT WAS LATER INFORMED FROM THE STORE THAT IT WAS NOT POSSIBLE TO MAKE A RESTONIC MATTRESS IN 5" THICKNESS IN THE RESTONIC RANGE AND HENCE THE SPINEGAURD MATTRESS WOULD HAVE TO BE TAKEN AND FOR WHICH AN AMOUNT OF Rs.4500 WOULD HAVE TO BE PAID EXTRA. ONCE AGAIN WE OBLIGED AND AFTER MAKING PAYMENT OF THE AMOUNT THE ORDER FOR THE BALANCE TWO MATTRESSES WAS PUT INTO PROCESS AND THEREAFTER DISPATCHED AFTER SOME DAYS. THE TWO MATTRESSES THAT WERE SENT TURNED OUT TO BE WRONG ONCE AGAIN IN THE FOLLOWING MANNER: a. ANOTHER VERSION OF SPINEAURD WAS SENT BUT WAS A LITTLE MORE EXPENSIVE THAN THE ONE ORDERED FOR, AS SAID BY THE STORE PERSON, AND HENCE A DEMAND FOR AN ADDITIONAL Rs.2000 WAS RAISED. UPON REFUSAL TO ACCEPT THE MATTRESS I WAS INFORMED BY THE COMPANY THAT THE MATTRESS WAS A MISTAKE FROM THEIR END AND HENCE WAS BEING GIVEN WITHOUT LEVY OF THE EXTRA CHARGE. b. THE 6TH AND FINAL MATTRESS WAS ONCE AGAIN NOT AS PER SIZE. MEASUREMENT WAS CHECKED BY THE DELIVERY PERSON AND ALSO THE MEASUREMENT OF THE BED AND ACCEPTED AND TAKEN BACK. HENCE ONE MATTRESS WAS RETAINED AND ONE LAST MATTRESS WAS ONCE AGAIN SENT BACK. NOW AFTER NEARLY TWO MONTHS, ON THE 11TH OF JANUARY 2015 I WAS BEING TOLD TO PAY Rs.3500 AND THE CORRECT MATTRESS WOULD BE SENT AFTER TAKING OF THE BED MEASUREMENT. I WAS ALSO INFORMED THAT THE MATTRESS SHALL ONLY BE DELIVERED AFTER MAKING OF THE PAYMENT. I CONVINCED THE COMMUNICATING PERSON THAT IT WAS VERY UNETHICAL FOR A COMPANY TO MAKE SUCH WRONG DEMANDS. ALSO TO SAY THAT ONLY AFTER MAKING PAYMENT WOULD SOMEBODY BE DEPUTED TO COME AND TAKE MEASUREMENT WAS ALL A MATTER OF TRUST. I AND MY ENTIRE FAMILY HAD TRUSTED FUTURE GROUP AND MADE ADVANCE PAYMENTS FOR MATTRESSESES WHICH WERE NOT EVEN DELIVERED TO MY DOORSTEP ON TRUST. AFTER HAVING MADE SUCH A FIASCO IN THE SIX MATTRESSES, I WAS BIENG TOLD TO MAKE PAYMENT FIRST OR ELSE NO ACTION WOULD BR TAKEN WAS SOMETHING ABSURD. FINALLY, AT THE END OF THE CONVERSTAION I HAD TO STAND UP AND SAY THAT I WOULD TAKE THE MATTER TO THE SENIORS AND IF NEEDED TAKE IT UP LEGALLY AND GET MY ISSUE SOLVED AND I DID NOT WISH TO DISCUSS THIS MATTER. I WAS IN THE PROCESS OF LODGING THIS COMPLAINT AND I RECEIVED A CALL FROM THE MATTRESS DIVISION ON THE 13TH OF JANUARY 2015 THAT THEY HAD CONSIDERED THE ENTIRE ISSUE AND HAD DECIDED TO WAIVE THE EXTRA DEMAND OF RS.3500. ALSO A PERSON WOULD BE DEPUTED TO TAKE AND VERIFY THE PROPER MEASUREMENT AND THEREAFTER THE CORRECT MATTRESS WOULD BE DELIVERED. A PERSON WAS DEPUTED. HE CAME, CHECKED, AND ONCE AGAIN VERIFIED THE MEASUREMENTS. HOWEVER, AFTER HAVING MADE CALLS A COUNTLESS NUMBER OF TIMES, FINALLY ON THE 21ST OF FEBRUARY WE RECEIVED A CALL FROM HOMETOWN THAT THE MATTRESS WAS GOING TO BE DELIVERED THE NEXT DAY I.E. 23RD FEBRUARY 2015. THE MATTRESS DID ARRIVE ON THE 23RD OF FEBRUARY 2015, BUT AS USUAL WAS IMPROPER IN MEASUREMENT. 1. THICKNESS OOF THE MATTRESS INSTEAD OF BIENG 5” THICK WAS 7’ THICK. 2. THE DIMENSIONS OD LENGTH ALSO WERE MUCH MORE THAN THE BED SIZE. 3. THIS WAS MEASURED AND ACKNOWLEDGED AND ACCEPTED BY THE PEOPLE DELIVERING THE MATTRESS. 4. THE DELIVERY VAN DRIVER IN REVERSING THE VAN DAMAGED THE FIRE FIGHTING SYSTEM SPRINKLER ON THE CEILING OF THE PODIUM AREA WHICH RESULTED IN THE FIRE FIGHTING EQUIPMENT TO GET ACTIVATED AND ALSO A LOSS OF A LOT OF WATER BEFORE ANY CORRECTIVE MEASURES COULD BE TAKEN. TO MAKE MATTERS WORSE THE SOCIETY HAS TAKEN IN WRITING THE DAMAGE DONE AND SHALL BE SOON PRESENTING US WITH A BILL FOR REIMBURSING THE DAMAGE AND THE LOSS OF WATER INCURRED. THE LAST MEASUREMENT BEFORE DELIVERY WAS TAKEN BY YOUR STAFF PERSON AND IN SPITE OF THE SAME A WRONG MATTRESS HAS BEEN DELIVERED. WE FEEL THAT THIS IS THE ULTIMATE AND THE LIMIT FOR TOLERANCE AND PATIENCE HAS BEEN REACHED BY US. WE HAVE ALL ALONG WAITED PATIENTLY FOR THE PAST 3 MONTHS FOR THIS LAST MATTRESS ISSUE TO BE SOLVED BUT SINCE IT IS NOT MEETING THE MARK IN SPITE OF A NUMBER OF ATTEMPTS IT SHOULD BE PUT ASIDE. WE WOULD LIKE TO REQUEST YOU TO KINDLY ARRANGE TO CANCEL THE ORDER FOR THIS LAST MATTRESS AND REFUND OUR AMOUNT FOR ONE MATTRESS TO MAKE THINGS EASIER FOR ALL O[censored]S. THE DETAILS ARE AS FOLLOWS : 1.INVOICE NO. 91366056 DTD. 23.02.2015 (BUYER ORDER NO.[protected] DTD. 21.02.2015) Rs. 30, 726.00 2. ADDITION AMOUNT CALLED FOR AND COLLECTED FROM US AGAIN Rs. 4, 500.00 TOTAL AMOUNT DUE REFUND Rs. 35, 226.00 KINDLY ARRANGE TO REVERT BACK AS TO HOW AND WHEN THE AMOUNT SHALL BE REFUNDED. THANKING YOU, F.A. BHARMAL

I purchased wheat from your store in Gurgaon vide bill No. 0036957 dated 15/02/15 CH 323565 Pinki the wheat was grinders in your store in your flour mill. There is a stone mixture in floor and one can not eat it. I have taken your nos. from net [protected] called on this no. Then I got another no. [protected] but my voice is not reaching you. My mob [protected] please do the needful.

On 5 Feb 15 I Purchased worth Rs 6097/- and INDIRAPURAM BRANCH, GHAZIABAD And While Paying Through credit Card, Salesman Swiped My Standard Charted Card But Due To Servor problem it was not deducted. He Again Swiped with another machine and payment done at that time and the Receipt was Generated. And I Received a Message on My Mobile. After some time I received the Other Two Deduction Message of Rs 6097/- . Then after I checked by Bank statement and it showed that the payment has been made twice, one in the name of BIG BAZAAR and the second one in the name of FUTURE VALUE RETAIL . Then after I Contacted to Mr.Jeevan (Head cashier) and Mr.Kuldeep told me the issue has already been raised and will get the revert in few days but after so many Follow-ups and visits the answer is same. Now I am totally frustrated and and get irritated. Request you please look into this matter immediately or else I should go to some other level. My Contact No is [protected] and Email Id [protected]@yahoo.co.in.

I have bought a magna queen size bed from Home Town, Amanora PArk Town, Pune. while buying I put a condition that the delivery should be either on 2nd or 4th saturday. the sales person Mr Brajesh agreed and promised me to deliver it on saturday 14th Feb 2015. on 9th I get a call that your material is ready to deliver. I told them to deliver it on 14th and they agreed. again on 11th and 12th I get a call we are delivering your material. I spoke to the person and he said they are having audit so they need to deliver it on 13th. I agreed to help them and let them deliver in the evening after 7pm. they delivered it. since then the material is lying and no carpenter has turned up. the 14th was saturday and 15th sunday. the carpenter did not turned up that day . on sunday I called the person/manager. he did not pick up the phone. the material is lying at home since 13th and not a single call has been made to me by the home town pune. pathetic. no cordination btwn their staff, , , no customer care...

I had prepared profit club card on 24th january from big bazaar Ramdaspeth Branch Nagpur. The next day itself I visited Big Bazaar in order to cancel my profit club card as I realized that the facts that were suppose to be told before the payment of Rs10, 000 were told later.I was told by the staff to come after 27th Jan as they were busy in the 'Big day'scheme. Thus I gave my card for cancellation on 28th Jan.I haven't been refunded...

Big bazar store in sealdah Kolkata doesn't accept payback cards. Every time I have tried to redeem points and buy something they said there is a network problem. It has happened 4-5 times in the grocery department in that big bazar. Their facial expression says they are lying. I am thinking of contacting with payback customer care or take legal action.please take action. Sales guys in counters are cheating people.

Following are the issued with Big Bazar: 1- I have purchased some items on 24.01.2015 from Big Bazar at Jaipur Area. During verification of billing amount, for one item Himalaya Oil Control Face Wash, charged by the Big Bazar was more than MRP. Same was also intimated via e-mail dated 30 Jan 2015. But no repose received from Big Bazar. 2- I have requested to CSD to provide me Statement of Profit Club Card. They assured me to send the same on my email ID. Photocopy of Cards and Mail ID has already been given to them on 27.01.2015 but no detail yet provided to me. Next visit date was 19.02.2015 but still statement not given to me. 3- 1 Profit Club Card has been lost but no remedial action was provided to me by CSD Department. (Visit at big bazar on 19.02.2015)

On 15-02-15, Retail Inv. No. 0004562, Tr: 36249, I purchased a pack of sanitary napkins along with other products. The MRP written on the product was Rs. 135/- and when I checked the bill after reaching home, it was billed at Rs. 150/-. Last time also a bottle of Dettol Antiseptic Liquid was billed higher than MRP. As per Consumer Act, products cannot be sold higher than their MRP, still every time I find a item charged more than its MRP. From the last 3 times, when I checked the bill after reaching home, I found this billing discrepancy. The first time I noticed this issue, I reported it to Big Bazaar Customer Care Executive (at Inderlok, the place from where I purchased my order) and told her my concern that this might be a data entry issue but lot of customers will get affected as the cost of the product will be wrong in each customer’s bill. But instead of recording my complaint, she replied that it is very difficult procedure and she will have to do a lot of actions & procedures if she records my complaint in the system. So, she tried to convince me so that she need not record that complaint into the system and gave me assurance that they will be more careful and will correct this when I asked her to correct the price in their database so that the next customers do not face this problem. But after then, this has become a regular issue and this is causing dissatisfaction regarding the Big Bazaar/ Future Group brand. I did not expect such kind of thing but now I feel Big Bazaar is trying to cheat people by charging items at a higher price, as people will not go back to them for this much difference and charging 15-20 Rs more to each customer who buys the product will make a good amount.

Hi, PFA bill, cash memo no - 0017241 Tr:10454.Yesterday I purchased few items from Big Bazaar, Vaishali Nagar, Jaipur, Rajasthan. After billing when checked the bill then found huge difference in prices. All parts were billed at MRP though Big Bazaar prices mentioned at the pick-up place was different. e.g. Price of Pamper pants mentioned at pick-up place was Rs.610 but billing was done at MRP i.e. Rs.690. Similarly for all other items. When contacted customer care then response of Customer care representative Mr. Karam Veer was very poor. He didn't even checked the bill properly and prices mentioned at the pick-up place but simply said that all parts used to be billed at MRP. I used to frequently do purchasing from Big Bazaar and am quite aware that parts are not billed at MRP.The same piece of Pamper Pants at Reliance is of Rs.600. Even if we purchase that same product from any medical shop then also we get atleast discount of 5%. Then what is the benefit in purchasing it from Big Bazaar?? So, would like to draw your attention from the same and kindly request you to instruct your representatives to attend customers properly and give the satisfactory answers. Also pls do the needful to refund the extra amount. Bill amont: Rs. 2250 and actually it must be of Rs. 2011 Thanks and Regards Anupam D. Sinha +91-[protected]

sir, recently i purchased house hold items value of 1000 in bigbazaar in malleswaram, bangalore..they offered t24 sims which is tata docomo network.They told me to pay 280 rs for 2 sims and also that is full talk time.when i activated sim cards i got only 100.Whwn i contact docomo custemer care they said that they are not responsible that.And bigbazaar people misleading all.customers saying that they give 30 rs to every purchase of 1000

I have done two orders on future bazaar website. One is on Jan 21 which is cancelled and another on Feb 3 which is also cancelled stating technical reasons, and they are not initiating the refund still I have called them today to know the shipping details. It seems they will not refund the money which I have spent on the orders and I feel happy if you can help me in getting my refund back as soon as possible.

I had booked modular kitchen & wardrobes from Hometown, Saharaganj, Lucknow in March 2012, i also made the full payments of the same. My flat is in Rohtas Plumeria, Flat No-702, G Block, Gomtinagar, Lucknow, the posession of the same got delayed & i got the posession in June-2014. I contacted the home town office, which got shifted Phoenix mall in June-2014 for installation of the same, the kitchen and also the wardrobe of one room got installed after number of followups, everytime i use to hear new execuses form ur staff, some how, got the installation done, now the 2nd room wardrobe is still pending, the material is missing ( approx 40%) and staff o[censored]r office is daily giving me gyan ( aaj hoga, kal hoga etc). Now i m completly frustrated with homtown & also the staff. Plz let me know the way forward for this, hope i dont have to go to consumer forum for the same. My details are : Monika Srivastava, G-702, Plumeria, Gomtinagar LKO. date: 3rd Mar-12, Adv Reciept No # [protected] Consignee: Monika ( [protected])

Please help us understand what our mistake was :

1. To trust that HomeTown is a professional organisation.
2. To give 100% advance money and trust that the material would be delivered timely.
3. Trust that hometown will package the material in such a way that there would not be any damage.
4. Trust that there would be check before despatch and there would not be any short shipment

and

5. Trust that when all of the above is reported back to you, we will get a swift response.

I call it a mistake to deal with HomeTown for all of the above reasons. Despite paying 100% advance and waiting for deliveries, even after 2 weeks the bunk bed which we ordered for our kids is still not assemble because the parts sent did not seem to be new, the complete hardware packet consisting of 90 pieces was missing and now there is no response from your end.

Please suggest what are we suppose to do as I do not want to take this matter to consumer court but in the absence of your response we would not be left with any other choice.

Thanks for nothing,

Ashwini Rao


On Tue, Feb 10, 2015 at 12:07 PM, Meena Rao <[protected]@gmail.com> wrote:

Dear Customer care,
I would like to bring to your attention that I purchased a Neno bunk bed and mattresses from the ambience Mall outlet on 1st Feb. Delivery of bed happened on 5th feb. Yesterday the person who came to install, opened the package delivered. The contents are in bad condition, see images of scratches, dents and paint chip offs. On top of that the Nuts and bolts 90 pieces are missing in the delivery.

It seems there has been no quality check or inventory check for total pieces in the boxes delivered.

It is completely unacceptable that when I am paying full amount on the purchase of stuff for my children's room( high value approx INR 27000), I get the delivery for damaged goods. I am overall very dissatified due to following reasons:

damaged condition of delivery
incomplete delivery- 90 pieces missing
mattress not delivered yet
installation delayed due to above
I hope to hear from you at the earliest, with details on what actions you will be taking from your end and what is the timeline for resolving my complaints.

Meena Rao
[protected]

I shopped at Big Bazar at City Mall at Nasik on 8th Feb 2015. Bill details...Till No- 13, Cash Memo No..0022396 Tr:3036, CH:17422, Sudesh Gore... Total Bill- Rs 3429.19/ In this I had purchased a Mustard oil 5 litre pack . MRP on body was Rs 660/ On going home I find the price on the bill as Rs 725/ I again drove down to the store and got it checked. Quietly and meekly they accepted the mistake saying thet it was double billing mistake and gave me the refund money which was a meagre amount of Rs 65/ But this open up a pandoras box... 1- Pantaloon stores cannot be believed on because they could do billing mistakes. 2- This could be a deliberate method. 90% of the customers do not check bills. This is the first time I did. Bills are so confusing.. And all are not educated... 3- people go to renowned stores not to be fooled. They believe in what computerised information/prices are given. System always take care. 4. The bill does not say... We can make mistakes, our people/systems are poor or bad... Please check your bils for applied discounts.. check each items with the prices written on the body... That's atrocious. 5.. And who pays for the car petrol I spent to get my refund?? 6- My complaint lodged at the stores... Share with us..No 31 .. On lodging the complaint at the stores I also did not find the complaint desk to be positive and good. They were acting as if I did a mistake in showing this wrong billing. 6- Finally what are going to do about this.

My Buyer order number is [protected]. I purchased on 22 Jan 2015. It was supposed to be deliverd on 3rd feb 2015. During time of purchase I was told that it would be delivered earlier for safe side they are keeping this date 12 Feb2015. On 3rd they never called me nor delivered the products, on 4th I called around 7-8 times and they told on 07 th feb 2015 Cot will be delivered so I said okie on 07th feb also it was not delivered and again they told me it is going to be delivered on 08th. I called some 7-8 times. Customer care people never called me and i have follow up everytime. Mr Venu, Anitha and Ventak, Dhananjay were not helpful at all, they never told me escalation hierarchy and Anitha said she is new to this organisation so she dont know anything Moreover amanora hometown guys are pathetic, especially manager. Please shoot these guys out first. IT WAS VERY DISAPPOINTING AND IT SEEMS YOU PEOPLE ARE FRAUD. Please Take look into this. You people dont have any sense or you think customer is fool. I will post this all over internet and will let my friend and family know how you cheat people so they donot do any business. I WILL POST THIS ON CONSUMER FORUM TOO. I am sure only consumer court is the only way left to get compensated for your fraud and harrasment caused to customer. Diasppointed customer, Pradeep [protected]

Dear Sir/madam, I have purchased two single seater Sofa from Hometown (Phoenix Market City, Bangalore) on 21st December 2014. They delivered the sofa on 30th December 2014. One of the sofa was defective and I logged the complaint (complain number 5099208) to their customer care. On January 25, 2015 HomeTown persons came and picked up the defective sofa with promises that they replace with week. Now they are not responding to my phone/email. I have attached the proof docs for your references. Kindly help Sincerely Yours, Sukh Lal Singh [protected]

On 25 Jan 15 I Purchased a Product worth Rs 1016.50/- And While Paying Through credit Card, Salesman Swiped My Card # MID No. 02PL[protected] But Due To Some Error It Was not deducted. He Again Swiped It and the Same Error Was There. Then I give a Different card and he Was Swiped and paid that time Txn ID[protected], Bill No: 87245 and the Receipt was Generated. And I Received a Message on My Mobile. After some time I received the Other Two Deduction Message Rs (1016.50* 2=2033). I Contacted the Person at Cash Counter and he told me that it will be back in My Account in 12 Hours but it Did’t Happen. Your Madurai branch employees are not giving any proper solution to my problem till now. I am very frustrated on this issue. So solve my complaint immediately. My Contact No is[protected] and Email Id sai.[protected]@gmail.Com. Please Look in the Matter at the Earliest