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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 138

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A
Abhijat Sarkar
from Jalpaiguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete Communication of Big Bazaar WeekdayBonus e_GiftVouchers Code No.

Address:Kolkata, West Bengal

The Sr. DM, BigBazaar Team, MumbaI, Whereas no E-Mail has so far been received by me, instead of 16 SMS only 15 SMS have been received by me intimating only 15 sets of GV Codes each for Rs1000/= against my Cash payment for Rs12000/= vide Cash Memo bearing CM No.957 Order Id 11614 dt.01/03/2015 of BIG BAZAAR, SALT LAKE, IB-177 & 178, SECTOR III, SALT LAKE, KOLKATA 700106. On enquiry, said BigBazaar outlet advised me to inform through...
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S
shashank9449
from Gurgaon, Haryana
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Pathetic Post Sale Service

Address:New Delhi, Delhi

We had ordered a Hometown Utsav Furniture from Fab Furnish, they same was delivered broken and we have lodged a complaint several time. but unfortunately it seems that no one is really available to attend our request. The same was a wedding gift to be delivered on 05th March'14, but you guys seem to ruin everything. Please let us know a solution or process a refund. It's so disappointing to see such a reputed firm, fooling their customers...
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F
fabharmal
from Mumbai, Maharashtra
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MATTRESSES ORDERED FROM FUTURE RETAIL ON 30.10.2014

Address:Mumbai City, Maharashtra

F. A. Bharmal Wellingdon View, Flat No 18 A, 18th flr, Sane guruji Marg, Near Tardeo RTO, Mumbai Central (W) MUMBAI - 400034 Mob : [protected], [protected] TO THE DIRECTOR, FUTURE RETAIL PVT LTD. HOMETOWN, VIKHROLI, MUMBAI. DEAR SIR, Date : 26.02.2015 SUB: MATTRESSES ORDERED FROM FUTURE RETAIL ON 30.10.2014 WE HAD PLACED AN ORDER FOR SIX MATTRESSES WE RECEIVED A CALL LATER ON...
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R S Chauhan
from Gurgaon, Haryana
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Product is defective

Address:Gurgaon, Haryana

I purchased wheat from your store in Gurgaon vide bill No. 0036957 dated 15/02/15 CH 323565 Pinki the wheat was grinders in your store in your flour mill. There is a stone mixture in floor and one can not eat it. I have taken your nos. from net [protected] called on this no. Then I got another no. [protected] but my voice is not reaching you. My mob [protected] please do the needful....
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B
Bugs dodo
from Gurgaon, Haryana
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Multiple Payment

Address:Ghaziabad, Uttar Pradesh

On 5 Feb 15 I Purchased worth Rs 6097/- and INDIRAPURAM BRANCH, GHAZIABAD And While Paying Through credit Card, Salesman Swiped My Standard Charted Card But Due To Servor problem it was not deducted. He Again Swiped with another machine and payment done at that time and the Receipt was Generated. And I Received a Message on My Mobile. After some time I received the Other Two Deduction Message of Rs 6097/- . Then after I checked by Bank statement...
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Address:Pune, Maharashtra

I have bought a magna queen size bed from Home Town, Amanora PArk Town, Pune. while buying I put a condition that the delivery should be either on 2nd or 4th saturday. the sales person Mr Brajesh agreed and promised me to deliver it on saturday 14th Feb 2015. on 9th I get a call that your material is ready to deliver. I told them to deliver it on 14th and they agreed. again on 11th and 12th I get a call we are delivering your material. I...
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R
riddhi k
from Mumbai, Maharashtra
Jan 30, 2023
This thread was updated on Jan 30, 2023
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delay in refund after cancellation of profit club card

Address:Nagpur, Maharashtra

I had prepared profit club card on 24th january from big bazaar Ramdaspeth Branch Nagpur. The next day itself I visited Big Bazaar in order to cancel my profit club card as I realized that the facts that were suppose to be told before the payment of Rs10, 000 were told later.I was told by the staff to come after 27th Jan as they were busy in the 'Big day'scheme. Thus I gave my card for cancellation on 28th Jan.I haven't been refunded...
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I
Indranil Mondal
from Kolkata, West Bengal
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Redeeming payback points

Address:Kolkata, West Bengal

Big bazar store in sealdah Kolkata doesn't accept payback cards. Every time I have tried to redeem points and buy something they said there is a network problem. It has happened 4-5 times in the grocery department in that big bazar. Their facial expression says they are lying. I am thinking of contacting with payback customer care or take legal action.please take action. Sales guys in counters are cheating people....
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Address:Jaipur, Rajasthan

Following are the issued with Big Bazar: 1- I have purchased some items on 24.01.2015 from Big Bazar at Jaipur Area. During verification of billing amount, for one item Himalaya Oil Control Face Wash, charged by the Big Bazar was more than MRP. Same was also intimated via e-mail dated 30 Jan 2015. But no repose received from Big Bazar. 2- I have requested to CSD to provide me Statement of Profit Club Card. They assured me to send the...
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D
daman23
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing higher than the MRP of the product

Address:New Delhi, Delhi

On 15-02-15, Retail Inv. No. 0004562, Tr: 36249, I purchased a pack of sanitary napkins along with other products. The MRP written on the product was Rs. 135/- and when I checked the bill after reaching home, it was billed at Rs. 150/-. Last time also a bottle of Dettol Antiseptic Liquid was billed higher than MRP. As per Consumer Act, products cannot be sold higher than their MRP, still every time I find a item charged more than its MRP....
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Address:Jaipur, Rajasthan

Hi, PFA bill, cash memo no - 0017241 Tr:10454.Yesterday I purchased few items from Big Bazaar, Vaishali Nagar, Jaipur, Rajasthan. After billing when checked the bill then found huge difference in prices. All parts were billed at MRP though Big Bazaar prices mentioned at the pick-up place was different. e.g. Price of Pamper pants mentioned at pick-up place was Rs.610 but billing was done at MRP i.e. Rs.690. Similarly for all...
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D
dsaicharan
from Bengaluru, Karnataka
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false offers to customers

Address:Bangalore, Karnataka

sir, recently i purchased house hold items value of 1000 in bigbazaar in malleswaram, bangalore..they offered t24 sims which is tata docomo network.They told me to pay 280 rs for 2 sims and also that is full talk time.when i activated sim cards i got only 100.Whwn i contact docomo custemer care they said that they are not responsible that.And bigbazaar people misleading all.customers saying that they give 30 rs to every purchase of 1000...
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amarjami
from Bangalore, Karnataka
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My Pay Back points used for the purchase are not refunded

Address:Bangalore, Karnataka

I have done two orders on future bazaar website. One is on Jan 21 which is cancelled and another on Feb 3 which is also cancelled stating technical reasons, and they are not initiating the refund still I have called them today to know the shipping details. It seems they will not refund the money which I have spent on the orders and I feel happy if you can help me in getting my refund back as soon as possible....
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nishchitsri
from Kolkata, West Bengal
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Consignee: Monika ( 4051022962)

Address:Lucknow, Uttar Pradesh

I had booked modular kitchen & wardrobes from Hometown, Saharaganj, Lucknow in March 2012, i also made the full payments of the same. My flat is in Rohtas Plumeria, Flat No-702, G Block, Gomtinagar, Lucknow, the posession of the same got delayed & i got the posession in June-2014. I contacted the home town office, which got shifted Phoenix mall in June-2014 for installation of the same, the kitchen and also the wardrobe of one room...
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A
Ashwini Rao
from Gurgaon, Haryana
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Complaint about order

Address:New Delhi, Delhi

Please help us understand what our mistake was :

1. To trust that HomeTown is a professional organisation.
2. To give 100% advance money and trust that the material would be delivered timely.
3. Trust that hometown will package the material in such a way that there would not be any damage.
4. Trust that there would be check before despatch and there would not be any short shipment

and br...
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A
ashishksaha
from Chennai, Tamil Nadu
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deliberate wrong billing

I shopped at Big Bazar at City Mall at Nasik on 8th Feb 2015. Bill details...Till No- 13, Cash Memo No..0022396 Tr:3036, CH:17422, Sudesh Gore... Total Bill- Rs 3429.19/ In this I had purchased a Mustard oil 5 litre pack . MRP on body was Rs 660/ On going home I find the price on the bill as Rs 725/ I again drove down to the store and got it checked. Quietly and meekly they accepted the mistake saying thet it was double billing mistake...
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pradeephosakoti
from Nagpur, Maharashtra
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pathetic service by hometown. guys dont bouy from home town..

Address:Pune, Maharashtra

My Buyer order number is [protected]. I purchased on 22 Jan 2015. It was supposed to be deliverd on 3rd feb 2015. During time of purchase I was told that it would be delivered earlier for safe side they are keeping this date 12 Feb2015. On 3rd they never called me nor delivered the products, on 4th I called around 7-8 times and they told on 07 th feb 2015 Cot will be delivered so I said okie on 07th feb also it was not delivered and again...
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S
sukhlalsingh
from Bengaluru, Karnataka
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HomeTown delivred defective Sofa and not replaing it

Address:Bangalore, Karnataka

Dear Sir/madam, I have purchased two single seater Sofa from Hometown (Phoenix Market City, Bangalore) on 21st December 2014. They delivered the sofa on 30th December 2014. One of the sofa was defective and I logged the complaint (complain number 5099208) to their customer care. On January 25, 2015 HomeTown persons came and picked up the defective sofa with promises that they replace with week. Now they are not responding to my phone/email. I...
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M
mp_jpr
from Thiruvananthapuram, Kerala
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Payment is taken two times and amount is not refunded

Address:Madurai, Tamil Nadu

On 25 Jan 15 I Purchased a Product worth Rs 1016.50/- And While Paying Through credit Card, Salesman Swiped My Card # MID No. 02PL[protected] But Due To Some Error It Was not deducted. He Again Swiped It and the Same Error Was There. Then I give a Different card and he Was Swiped and paid that time Txn ID[protected], Bill No: 87245 and the Receipt was Generated. And I Received a Message on My Mobile. After some time I received the Other Two...
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N
nadim16
from New Delhi, Delhi
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T24 sim

Address:Hyderabad, Andhra Pradesh

I taken a T24 SIM BIG BAZAR stores in kompally on 25.01.2015 ...In that time they said the sim will activated in 24 hrs.. but till i had not activated... when i asked the store person he said that the sim rejected due to some un Known reasons...Again i give prooof Till they no reply...They cheated me...
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