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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

bigbazaardirect.com

2.5

Updated: May 15, 2024

Complaints 3869

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1795

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Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 143

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Address: Pune, Maharashtra

Sir, yesterday (08/10/2014) I had purchased one 1 kg Amul Cheese block from Satara Road, Pune branch of big bazaar. The price on the block is Rs.342/- and there is a discount of 5% of it in your mall. But your mall wrongly priced the cheese block Rs.357/- in the bill and gave 5% discount (Rs.17.85/-) on this price, and billed me Rs.339/-. I immediately contacted the customer care desk at the mall but the staff refused to accept the mistake and refused to take the right price. I request you to look in to the matter and refund the excess money charged to me immediately. I have attached here with the scanned copy of the price on the cheese block and the bill for your reference. Regards, Dr. Pramod Ghiya 89/90 Ketki Society, Tulsibagwale Colony, Parvati, Pune 411009. Mobile: [protected] email: [protected]@yahoo.com

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 10, 2014

Verified Support

Dear Mr. Ghiya,

I am Priya from Future Group. Please be informed that we have taken a note of your concern. You can write to me at [protected]@futuregroup.in if you have any further queries. We will get in touch with you and sort this out.

Regards,
Priya

D

dhruvclinic

from Pune, Maharashtra

Oct 14, 2014

No action taken till today.

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Address: Kolkata, West Bengal

I have a BBPC card and it showed expiration date of 10/10/2014 and when I went for shopping on 30/09/2014 but I did not get the mentioned offer because of system issues at the store but when I was called to shop on 02/10/2014 I was denied as no monthly balance but available balance showing as RS.2555.62 called customer service and went to 2 outlets for assistance. it has been over a week no resolution received as of today. Please assist and do the needful.

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 11, 2014

Verified Support

Hi,
We hear you, write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.

Regards,
Priya
Future Group

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Address: Kanpur, Uttar Pradesh

I visited big bazaar Z-Square Mall Kanpur on 7th oct 2014 for placing order of Philips HD 2647 4 Slice Pop Up Toaster which was viewing on your website shop.bigbazaardirect.com at Rs 719/- so i confirmed the order 90 units and it was also confirmed that the amount was to be paid next day. on visiting 08 oct 2014 they back out with the product that the quantity was not there and lesser units can be delivered and after waiting for long time they denied that the authorities have denied delivering the product. This is very unethical and unpractical as one should not back out with the commitment which they gave. I needed in Bulk Quantity. I wanted to buy many other things for the diwali but seeing this type of behaviour I back out. So it is requested that to see to the matter and solve as they may be doing with other customers also.

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 9, 2014

Verified Support

Hi,

This is Priya. Please be informed that we are looking into your concern. Our team will get in touch with you to sort this out.

Regards,
Priya

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Address: Pune, Maharashtra

I had purchased Godrej Yummies French Fries from Big Bazaar Chinchwad Pune twice at different dates, but to my surprise both the times when I opened the pack french fries were with fungus on it and uneatable even tough they were well within the expiry date. This is not acceptable from Big Bazaar at all, I considered it as a one odd exception first time but when it happened again for the second time, there's nothing I could do other than raising a concern. I have purchased the similar stuff from other locations as well but never faced the issue, How can the same product can give such results repeatedly specially when purchased from Big Bazaar. In case of further clarification I can be contacted at [protected]. Regards, K unal

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 9, 2014

Verified Support

Dear Mr. Kunal,

We are extremely sorry for the experience you had with us. Please be informed that we have taken a note of your concern and our team will get in touch with you and sort this out.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 17, 2014

Verified Support

Dear Mr. Kunal,

I trust that our team got in touch with you to resolve the matter. I hope that they were able to address the matter to your complete satisfaction. In case you have any further queries you can get in touch with me.

Regards,
Priya

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Address: Pune, Maharashtra

i had shopped at Home Town at Amanora Town Center mall on 3rd Oct 2014 and the bill included a free talk time offer of 101rs can you please elaborate the terms and conditions and offers related to this and how do i avail it? is it possible online?if not which place should i visit?

Aug 6, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 7, 2014

Verified Support

Hi,
We hear you, write to us at [protected]@futuregroup.in with your contact details so that our team can get in touch with you to resolve your issue.

Regards,
Priya
Future Group

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Address: Bangalore, Karnataka

Dear Sir, I have purchased an item from Home Town with full payment in advance on 05/09/2014. my SO no. is : [protected]. While purchasing, they promised to deliver the product by 19/09/2014. But Now even after one month of purchase date, the item has not been delivered yet. When we call their customer care, every time they provide a new delivery date. I would request you to please assist me in getting this product delivered. Regards, Bipul K

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Address: New Delhi, Delhi

We had got our bathroom done from Home Town few years back & even then it was THE MOST FRUSTRATING experience. In any case, at that time we had got the bathroom enclosure, with tub. Since it had started leaking from sides, we thought of getting the enclosure fixed on floor. Home Town sent the technician after few repeat calls. This person took visit fee, money for purchasing material. In the meantime, we got the base made, as required by him, for fixing up the enclosure, due to which the bathroom is out o[censored]se. It is now more than two weeks, & this technician is not coming. We phone him up 10-20 times a day! He responds once. Every time he is giving some or the other reason-he has gone out of Delhi, death in family, shops closed so could not purchase material. Etc. etc. Surprisingly, Home Town says our complaint is closed. Every time we point it out to them. They assure to correct it, but don't do it. There is no monitoring of complaints by Home Town, no caring for customer unhappiness, or inconvenience. I would like to give 5 star rating to Home Town, I.e. NEGATIVE 5 STAR if it is possible. I tried to lodge complaint on Future group site too just now. At the end, I was asked to punch in a no. Seen in the picture. I did that & some screen appeared saying about some error. Nice way to avoid registering of complaint by Future Group!!

Aug 13, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 5, 2014

Verified Support

Hi,
We hear you, write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.

Regards,
Priya
Future Group

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Address: Bangalore, Karnataka

I bought a Hydraulic Storage Bed and Spring Mattress on 25th September 2014. They committed to deliver items on 3rd October 2014 and mentioned the same in the Bill they gave me. When I called their customer care they told me it will be delivered on 11th October. I talked to their service and operations head Mr. Raghav, who fooled me by giving false delivery date of 4th October. Guests arrived at my place on 3rd October and they still sleep on floor due to non-delivery. I am ashamed. Please guide me to do something legally that will make them suffer in the same way I am suffering now. Mrinal Sahani - [protected] SO No: [protected] HomeTown, Outer ring road, Varthur Hubli, Bangalore - 560037

Aug 13, 2020

Complaint marked as Resolved

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M

mrinalsahani

from Bengaluru, Karnataka

Oct 5, 2014

Mr. Suraj Chand, I called you twice and you didn't picked the call. What's your role in resolving my problem, who are you ?

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 5, 2014

Verified Support

Hi Ms.Mrinal,
Greetings from Future Group. This is Priya. We are extremely sorry for the inconvenience caused. Please be informed that I have escalated your matter to the concerned department. Our team shall do the needful and get in touch with you soon. I assure you that we will do our best to resolve the matter to your complete satisfaction. Write to us at [protected]@futuregroup.in for any further assistance.

Regards,
Priya

M

mrinalsahani

from Bengaluru, Karnataka

Oct 5, 2014

Hi Priya,

I just spend another night on the floor. It seems everyone in future group is shameless. It is almost 24 hrs and no one contacted me as of now.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Nov 2, 2014

Verified Support

Hi Ms.Mrinal,

Greetings of the day. I trust that our team got in touch with you and has resolved your matter. In case you have any further queries, please let us know.

Regards,
Priya

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I Rajesh Passi a renowned builder of Ambala district went for shopping in your retails outlet of Ambala Cantt. where I was mal treated by employees at the sale end. He called me for a vendor many a times which evoked me to such an extent that the insult became unbearable. And that was not the end of episode. The humiliation of the incidence is still going on continuously to haunt my head. Please investigate into the matter and follow up the unettiquetted and barbarous behaviour of the employees. Kind Regards, Rajesh Passi [protected] [protected]@yahoo.co.nz

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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V

vcmraj

from Pathankot, Punjab

Oct 3, 2014

I Rajesh Passi a renowned builder of Ambala District went for shopping in your retail outlet of Ambala Cantt. where I was mal treated by employees at the sale end.

He called me for a vendor many a times which evoked me to such an extent that the insult became unbearable.
And that was not the end of episode. The humiliation of the incidence is still going on continuously to haunt my head.

Please investigate into the matter and follow up the unettiquatted and barbrous employees.
Kind Regards,
Rajesh Passi
[protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 3, 2014

Verified Support

Hello Mr. Rajesh,
Greetings from Future Group. We are extremely sorry for this experience you had. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to help.

Regards,
Priya

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Address: Gurgaon, Haryana

This is with reference to order number [protected] made on 14th Sept in your Home Town center at Ambiance Mall, Gurgaon. This order consisted of 1 Lounger-Sofa and 2 Ottomans. The delivery date mentioned at time of order was mentioned as 25/27th September '14. I was very particular in saying that there should not be delays as I have to travel out in next days. Despite the clear instruction and later calls made to your customer care, the lounger was delivered only on 28th Sept 2014. The due date for Ottomans were rescheduled to 30th Sept and on that date, only one Ottoman was brought to my home. I refused to take any more partial delivery and asked customer care once again to deliver items as promised. Today on 1st Oct, when I called the customer care again, I was told that the items would be delivered only by 5th or 6th of October. This is absolutely unacceptable. Also Since I am travelling out today and am not back till 9th October, I cannot take the delivery after today. Please let me know why I should not take any action against HomeTown for such shabby service.

Aug 14, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Oct 1, 2014

Verified Support

Hi,
Greetings from Future Group. We regret the inconvenience caused. Please write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.

Regards,
Priya
Future Group

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Address: Hyderabad, Andhra Pradesh

I visited Big Bazar near Narayanguda (near Vir Savarkar statue), Hyderabad along with my family on Sunday. We purchased some clothes for my kids, which were found defective after we arriave back at home. On the other day when my daughter went to your Big Bazar and consulted for exchange of the defective items, the lady at the specific counter denied to exchange the items and spelled the following rules 1. If you want to exchange an item, you can exchange the item with an item that exactly costs the same amount. 2. You cant take two or three items even if they costs less than the exchanged item. 3. Even if you are ready to pay the excess amount for an item, in exchange of already purchased item, we are not going to accept. Only one item in exchange of the item and that costs the same price will be allowed 4. No refund will be allowed." These are conditions she spelled. I dont understand what kind of rules are these. These are certainly not customer friendly rules. One more disgusting issue with you at the store- customers are being charged to park their vehicles in your premises. This is ridiculous, they are you are customers, cant you provide space for parking their vehicles at free of cost, should they be charged for this. I am afraid, these hard headed rules will be going to dip the organisation. Try to shape up customer friendly rules, if not you are going to fail in the long run S.Srinivas [protected] [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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A

arti thakur

from Mumbai, Maharashtra

Jan 13, 2018

Is it necessary to change what i purchased from the same store. Or i can change at any big bazaar.?

U

Unnetree Banerjee

from Rangpo, Sikkim

Jan 14, 2018

Is it necessary to exchange what i purchased from the same big bazaar store or i can do it from any other store?

N

Nidhi Tirkey

from Delhi, Delhi

Mar 6, 2018

is it a necessary to exchange the product by showing the bill...are there not any other way of exchanging the same product at the same price

R

Rifa Sadaf

from Bengaluru, Karnataka

Jun 12, 2018

can i Exchange the product dat i bought if its not defective ...but want to change it

K

Kumar Dipu

Mar 7, 2019

Is it necessary to change what I purchased same store or I can exchange at any big bajar

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Address: Bangalore, Karnataka

This is to inform you that I got call from [protected]on 6thsep 2014 that I have won 4 gifts and I am supposed to go and collect these gifts.from S and S corner kamat hotel in commercial street Bangaluru and that couples should go to collect the gifts, We did the same the next day. The gift was a privilege card from country club and a holiday gift voucher from country club dated 9-8-2014.we were told that this gift vouchers are valid for 45 days from the date of issue.and the voucher code will be given by the person who send the message (I think it is a customer care number if I am not mistaken).I did not get any call for 2 days on the third day I gave a call on the same number from which I got the message and some female named Shilpa said that she will get back to me in a few mints time.today is 26th of September and I did not get any call regarding the voucher code and it has expired. I gave a call today i, e 26th of september2014 in the morning and told the cc abt the issue it was Shilpa again who spoke to me but she has not been able to resolve my problem. Because of your staff's lack of sincerity I have not been able to avail what I have won.I need an immediate solution for this and for the gifts that I have won.Thereis another female named Swetha who is also in customer care.even she has not been able to help me. Don't make fool of the customers who come to BIG BAZAR by making them fill some stupid form and wasting their time and this is the response and help you give when a person has won . IT is really pathetic, Tell me are you not supposed to follow up for the messages that you send and tell people??????, Please do the needful and do train the staff properly. What is the use of this voucher and the privilege card that I have won now Please give me an answer..

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 26, 2014

Verified Support

Hi,
We hear you, write to us at [protected]@futuregroup.in with your contact details so that we can escalate the matter to the concerned department. Our team shall get in touch with you on this matter at the earliest and have it resolved to your contentment.

Regards,
Priya
Future Group

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Address: Ernakulam, Kerala

This is it intimate u that I have submitted my pf claim form in my organization in November 2013 with the Store HR. When i check pf status online, Pit shows that THERE IS NO PF NUMBER AS SUCH.Till date there is no reply from the company.People over there keep on saying will do it as soon as possible but in vain, So kindly request u to look in my matter My details of PF, PF NO - MH/212480/49761 NAME - Anu KC COMPANY - FUTURE GROUP (BIG BAZAAR) LOCATION WORKED - Cochin DATE OF leaving[protected]

Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 18, 2014

Verified Support

Hi Anu,
Greetings from Future Group. This is Priya. We hear you, write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you to resolve the issue at the earliest.

Regards,
Priya

V

Vikram Lamba

from Aligarh, Uttar Pradesh

Jan 2, 2018

Dear Sir/Mam,
My name is vikram lamba and i was work with e-zone agra, I want to claim my PF.

So, please provide the contact details of the related person, so that i can complete the formalities for the same .

thanks & regards
Vikram Lamba
[protected]
vikram.[protected]@rediffmail.com

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Address: Kolkata, West Bengal

This is to inform to whosoever about the security checking problem. Today I visited to the orbit mall in kolkata. I went there to the parlour of future group. When I was entering to big bazaar one male security person asked me to show my bag to him when I denied he said it is under rule. Then I said ok check it and that time he was pulling my bag to him to search. Then I went to the parlour. When I was coming out from there I bought serum from parlour . I was showing to the security person the purchase bill again that time he was pulling my bag to him. I want to ask you that is there any rules in your company that the male person can check the ladies bag without her permission? This thing is really very bad here. And day by day the behaviour of the security person is becoming very rude and very desperate.

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 17, 2014

Verified Support

Hi Ms. Lopamudral,
We hear you. We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. Our team shall get back to you and do the needful at the earliest.

Regards,
Priya
Future Group

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Address: Chennai, Tamil Nadu

This is to whomsoever is responsible for managing the customer services. On Sept 15, 2014 I visited big bazaar located at express avenue mall, chennai. There is a security check process at the entry point of the store just like any other store. The issue started when the lady started pulling out all the contents of my bag. As a female I do carry all my cosmetics and stuff with me. She was sticking some kind of sticker on each and every thing. I told her stopping doing this and keep this bag here itself I will collect it after finishing my purchase but she wouldn't listen. If your store does not allow carrying cosmetics inside the store then keep the bag with you and give a token or put the bag into a sealed cover and hand it to me. You people do not have any rights over my stuff. I do mind about people meddling with my things. It is so annoying now that I couldn't take off that cheap sticker of my most prized perfume bottle. Please find a different method for your security checks.

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 16, 2014

Verified Support

Hi,
We hear you. Please write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.

Regards,
Priya
Future Group

K

Kookiesam

from Pune, Maharashtra

Nov 8, 2014

Dear Friend,
I usually shop at Big Bazar at Express Avenue. I really empathize with you and I find it equally appalling going through their security check, with yesterday (November 8) being the latest of the many times I have had to go through this, which in fact doesn't apply to each and every customer. While they check one o[censored]s (unfortunate ones), the others carrying handbags just pass by into the store. Please note that this unnecessary stringent security is only applicable in this particular Big Bazar. It makes the customer feel like a criminal (like we have come with the sole intention to flick their stuff).
Just yesterday, after going through this hell-hole experience, I decided to take this up with the store manager. I was introduced by the sales staff to Mr. Sajith who in turn said that Mr Anand Gopal (the store head, I think) had brought in these rules. He said personally he can't do anything about it and that many things are stolen from the store. (Shows how the entire show is mismanaged at such a good mall). He also mentioned that if I register a complaint, it will be just ignored and written complaints are binned.The security check is time-consuming, irritating, and unwarranted.
I travel with two young children (1 and 5), so my time is very very important. To make matters worse, I don't understand why they have to put stickers on an AVENT feeding bottle (it's not even available at their store, and it is very costly to get one. It is now very scratched removing these stickers), opened pack of wet wipes, tissue paper pack, a filled water bottle, a snacker container baby snacks, etc, and then asking what was in the smaller pack in the bag, which actually consisted of a baby diaper and a sanitary napkin. Mind you, this check happens to me every time. I really don’t understand how putting a sticker solves anything. They actually stick their hands into our personal space (creating unhygenic conditions, among other things, and invading privacy). I shop at Big Bazar for no less than 3000 rupees mostly every visit. I expect to be treated like a CUSTOMER and not a CRIMINAL.

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Address: Hooghly, West Bengal

I've bought some items from Big Bazaar Serampore on 07.08.14 . They offer me a free recharge amount of Rs. 10 in my T24 A/C. But after complaining for several times at Big Bazaar Serampore, the recharge amount has not yet been received. Please help. T24 no. is [protected]. Neroj Chowdhury 72A/2 Mallickpara Lane, P.O.-Mallickpara, Serampore Hooghly, West Bengal, Pin: 712203 Ph: [protected], M: [protected]

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 15, 2014

Verified Support

Hi Neroj,
Greetings from Future Group. This is Priya. Please be informed that we have taken a note of your issue & have escalated the same to the concerned department. Our team shall get back to you soon. In case of any queries, please write to me at [protected]@futuregroup.in.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 18, 2014

Verified Support

Hi Neroj,
I trust that the amount has been credited and the issue has been resolved. In case of any assistance, do write to me at [protected]@futuregroup.in. We will be glad to help.

Regards,
Priya

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Address: Bharuch, Gujarat

we bought aqua sure xtra tuff water filter on aug 16, 2014.it was not working properly, the very next day we approached them, they promised us to get the replacement, we had gone there 4 times but matter is not resolved yet, we regret we would not have bought it or from big bazzar, Anil Tangri Cash memo no 0186367 Tr 75031 vat- [protected] Meenu Tangri [protected] [protected] [protected]@yahoo.com

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 14, 2014

Verified Support

Hi Ms. Meenu,

This is Priya from Future Group. Please be informed that we have taken a note of your concern and our team will get in touch with you shortly. You can write to me at [protected]@futuregroup.in if you have any further queries.

Regards,
Priya

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Address: Mumbai City, Maharashtra

Today I brought Pickwick's wafer rolls from big bazaar Kalyan branch. When I opened it, I found dat inner cover of the packet was open and two rolls were missing. Besides dat there were insects in it. I was a worst thing, quality should be ur prior responsibilty.

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 14, 2014

Verified Support

Hi Ms. Dipti,

This is Priya. I am extremely sorry to hear this. Please write to me at [protected]@futuregroup.in with your contact details and the details of your experience. We will get in touch with you and get this sorted.

Regards,
Priya

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Address: Khordha, Odisha

On prompted by the repeated SMSs and scroll message on My Account option on the profit club site I renewed my membership by paying Rs 10, 000 thru credit card on 6th Sep 2014, but till date after repeated requests to them my payment has not been acknowledged or the amount is not reflecting on my card transaction list. It is a gross negligence and unprofessional behaviour on the part of a big corporate.

Aug 9, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 14, 2014

Verified Support

Hi,

This is Priya from Future Group. Please write to me at [protected]@futuregroup.in with the details of your concern and your contact number. We will get in touch with you and get this sorted.

Regards,
Priya

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Address: Kolkata, West Bengal

I have purchased Panasonic 24 inch LED TV from Big Bazaar (Siyaldah, Kolkata) on last Friday on 5 th September. They did not yet provide me bracket for wall hanging the TV. I have visited Saturday big bazaar to collect the bracket, they did not provide the bracket.Still now they are not provide the bracket, already 5 days is over. Now In Kolkata Any electronic shop like Khosla, Great Eastern provide day to day service for purchasing TV. I am now thing about returning the TV itself. I am really disappointed the service of big Bazaar.

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Hi,
We regret the inconvenience caused. Please write to us at [protected]@futuregroup.in with your contact & concern details so that we can take the matter up with our team. They shall get in touch with you & resolve your matter at the earliest.

Regards,
Priya
Future Group

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