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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 137

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G
gulbir chawla
from Gurgaon, Haryana
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movie ticket --- voucher not valid --offer valid upto 31.03.2015

Address:New Delhi, Delhi

My complaint against big bazaar I am Regular customer of big bazaar from last 4-5 years. I have purchase a cad bury chocolate pack and big bazaar provide me a voucher coupon free 2 movie tickets . Use this voucher before 31st march 2015. Book your ticket is online. When I go to book ticket their is message this voucher is not valid. Voucher no.[protected] name ...Gulbir ph.no. [protected] 47 new mangla puri New .Delhi .110030...
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S
Shailesh Dhekne
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Worst service.Shipped incomplete order

Address:Pune, Maharashtra

I purchased modular kitchen from them and financed it from Bajaj finance so they received their full payment. When I received order, magic corner piece was missing and sales person said they are placing order for it again. Even after 6 months I am still waiting for the order....
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U
uzzal_bhaumik
from Bengaluru, Karnataka
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hometown noida, cheating consumer, don't buy anything from there.

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello All, I got cheated by hometown Noida. Last year I brought INR 200, 000 home furnishing stuff from hometown, among them I had Vega leatherette sofa set of 75, 000. Now one of these sofa having problem with it’s leatherette, it’s got harden with in few months, and then it’s started cracking. Then I raise a complain on this issue, as usual, nothing happens, they are just not interested to help you out, as they got the money already....
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S
SK1111
from Bengaluru, Karnataka
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Mark on the shirt pocket

Address:Bangalore, Karnataka

Hi, I have purchased some clothes from Big Bazaar near Forum Mall, Bangalore. Out of that one shirt has some kind of spot on the pocket of the shirt. I feel, it obvious to wash the clothe before you use it. I washed it and i show a big spot on the pocket of the shirt. I walked into the big bazaar today and i told the same to customer Care person there, first he told you have come after 20 days, you should come within 15days. I told,...
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V
varsha sonawane D
from Mumbai, Maharashtra
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Delivery

Address:Mumbai City, Maharashtra

Neptune Foundation was established in the year October, 2010 under the Neptune Group. Neptune Foundation is a registered trust under Bombay Public Trust act, 1950(Reg. no.E-26706). It is a testimony of our commitment to fulfil the corporate Social Responsibility As part of one of our activities we distribute nutritive to build up physical strength and improve patient’s immunity by giving the monthly ration which includes Dal, Rice, Wheat,...
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N
nagaraj sajjan
from Bapatla, Andhra Pradesh
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cooker no functioning properly

Address:Bangalore, Karnataka

Hi, had purchased a pigion cooker from Phonix marketcity Big bazar outlet and it is used only twice but its not yet all functioning properly. it is whistling several times, i ve reported the same to one of the staff, and he had asked me get the same and exchange with new one but when i took the to the store for exchange, the department manager refuse to do so and asked me to go to service centre. iam very disappointed bcz... i...
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A
amardeepdtu
from Delhi, Delhi
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Selling wrong product

Address:New Delhi, Delhi

Yesterday(10/03/2015) i purchased 3 pants from bigbazar Mayur Vihar Extension and given for alteration, now when my mom going to collect pants today(11/03/2015) they say this jeans cost more than appear and not return the product or money.

Before that they putted used trousers for selling with other cloths of same type and if any customer purchase it by default then they deny to return it.

Take Necessary strict...
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D
Deepikab08
from Mumbai, Maharashtra
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False Great Exchange offer

Address:Mumbai City, Maharashtra

On checking the bombay times advertisement for the Great exchange offer at big bazar on 21 feb 2015 we had given a miss call on the number [protected] and also received a confirmation message. Later we got a call from food bazar K Star mall, chembur saying a person named Hamid who is the tempo driver will collect the junk the same day but even after several chasers n daily follow ups with food bazar and the driver no one turned up yet....
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A
Anand K. Jajodia
from Gurgaon, Haryana
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More than 4 Mistake in Single Invoice

Address:New Delhi, Delhi

Some of the Items charged at More than MRP and some offers displayed were not transfered in Bill. I wonder how many customer checks bill properly, they are using this to make money. No response from Customer care - Complaint No 7048722 Bill No 0012472 Transaction No 42819...
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sriharip
from Mumbai, Maharashtra
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No one coming to Assemble the purchased furniture

Address:Bangalore, Karnataka

I purchased a Ergo chair from hometown Bangalore, ORR. Order number is [protected]. Till now no one has come to assemble it. if we call they say, they have 48 hr policy which is already exceeded. And most of the time they don't take call and when we say it is reg. this order, they are cutting the call. it is a lady who is talking in very very low voice and do not convey the message properly. very bad English. She says she will call in 5 min,...
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P
pratikdas
from Mumbai, Maharashtra
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charged twice for billing by debit card

Address:Mumbai City, Maharashtra

I used my debit card to shop from BIG BAZAAR, Raghuleela Mall, Vashi, Navi Mumbai on 6th Feb 2015 for a bill of Rs.2260.61. The cashier swiped my card and asked me to enter my PIN but said it did not work so she swiped again for the same amount of Rs.2260.61 and I re-entered PIN which was accepted. I got 2 messages for debits from my bank ( total amount - Rs. 4521.22) but thought it would get reimbursed since she told me the first transaction...
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Address:Pune, Maharashtra

hello, i had made full payment for the kitchen on 02 aug 14 at the store in kothrud. my customer id is [protected]. while the basic assembly work has since been done, the completion is taking inordinately long time. issues like skirting, shelves, glass for crockery unit etc remain incomplete. despite numerous phone calls, personal visits nothing is moving. we also do not get access to anyone in authority to resolve our problem....
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Address:Khordha, Odisha

SIR, I NEED UR HELP. I PURCHASED ITEM FROM BIGBAZAR (FUTURE RETAIL LTD), ADRESS-PLOT NO-3218, AT/PO-KIIT, PATIA, LANDMARK- MARUTIMALL, BBSR, PINCODE-751024, ORISSA. TODAY I PURCHASED 16 ITEMS WHICH COST AROUND RS 3366.40.OUT OF 16 ITEMS I RECEIVED ONLY 13 ITEMS IN MY BAG WHEN I OPENED IT IN MY HOME. I ALREADY TRIED A TELEPHONIC CALL, BUT NOBODY HAD RECEVIED THE CALL (TELL NO -[protected].) AT AROUND 21:30PM. PLZ HELP ME FROM THIS...
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H
hitendra9307338266
from Mumbai, Maharashtra
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wrong charge taken by customer

Address:Allahabad, Uttar Pradesh

Dear Team . This is to inform you that Your Allahabad bigbazar team charge wrong amount to customer i send you bill where as i was purchase maggi sauce hot 500gm and offer on that product is free one maggi oats masala73g . But thing is that your allahabd big bazar team charge 5his amount on bill .i want refund this amount and as well as i want to claim amount . Kindly let me know that who will pay my convence charge to collect this amount...
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T
teddy ted
from Hyderabad, Telangana
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billing more price beyond m.r.p rate

Address:Hyderabad, Andhra Pradesh

my name is prasad and iam a customer of big bazar, [store located in i.s sadan -hyderabad] as on 4/03/2015, these month i have purchased knor nuddles pack of two 70g-m.r.p is per pack 12 rupees [for two packs total rs.24] but there done billing as per pack 15, total rs.30, i thought its first mistake of big bazar, but it is again repeating today also, as iam purchased priya sambar powder 100g m.r.p is 35 rupees, but there done billing as...
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Dr Santanu Mitra
from Gurgaon, Haryana
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Complaint on defective sofa delivered (order number 2000113699)

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear customer support officer, I am very disappointed with the disposal. I have purchased 2 sofa set from HT Noida. The 2 seater sofa set was delivered in good condition on 4th January and 3 seater delivered later with defective/damaged condition (photo attached). I made the complaint on the date of delivery and waiting for long. I have received call from CC executive two times and were insisting me for repairing. But, I denied as this...
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R
Reeteshagarwal
from Delhi, Delhi
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FG shopping Card Number 82236444486709 not working since Feb'15

Dear Sir, My Name is Reetesh Agarwal. I have FG shopping Card Number [protected] with worth Rs.9, 000/- per month. I have changed my paper card([protected]) to plastic card ([protected]) on dated 31st Jan’2015 at Big Bazzar, Sahara mall, Gurgaon (Haryana) but from 31st Jan’15 to till now my updated plastic card is not working as said amount not loaded from feb’15. I visit a lot of time at Big Bazaar, Sahara mall,...
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A
Abhijat Sarkar
from Jalpaiguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete Communication of Big Bazaar WeekdayBonus e_GiftVouchers Code No.

Address:Kolkata, West Bengal

The Sr. DM, BigBazaar Team, MumbaI, Whereas no E-Mail has so far been received by me, instead of 16 SMS only 15 SMS have been received by me intimating only 15 sets of GV Codes each for Rs1000/= against my Cash payment for Rs12000/= vide Cash Memo bearing CM No.957 Order Id 11614 dt.01/03/2015 of BIG BAZAAR, SALT LAKE, IB-177 & 178, SECTOR III, SALT LAKE, KOLKATA 700106. On enquiry, said BigBazaar outlet advised me to inform through...
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shashank9449
from Gurgaon, Haryana
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Pathetic Post Sale Service

Address:New Delhi, Delhi

We had ordered a Hometown Utsav Furniture from Fab Furnish, they same was delivered broken and we have lodged a complaint several time. but unfortunately it seems that no one is really available to attend our request. The same was a wedding gift to be delivered on 05th March'14, but you guys seem to ruin everything. Please let us know a solution or process a refund. It's so disappointing to see such a reputed firm, fooling their customers...
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F
fabharmal
from Mumbai, Maharashtra
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MATTRESSES ORDERED FROM FUTURE RETAIL ON 30.10.2014

Address:Mumbai City, Maharashtra

F. A. Bharmal Wellingdon View, Flat No 18 A, 18th flr, Sane guruji Marg, Near Tardeo RTO, Mumbai Central (W) MUMBAI - 400034 Mob : [protected], [protected] TO THE DIRECTOR, FUTURE RETAIL PVT LTD. HOMETOWN, VIKHROLI, MUMBAI. DEAR SIR, Date : 26.02.2015 SUB: MATTRESSES ORDERED FROM FUTURE RETAIL ON 30.10.2014 WE HAD PLACED AN ORDER FOR SIX MATTRESSES WE RECEIVED A CALL LATER ON...
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