Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

This is in regards to my transaction with Hometown Vikhroli, done on March 29, 2015. I have purchased 3 items – Mattress, Dining Table and a Bed with Purchase order No. [protected], [protected], [protected] respectively. I was been told that as per company policy the furniture will be delivered within 10 days of purchase which came to be April 08, 2015. I had multiple times confirmed at that point in time to ensure that all my furniture...

I booked Ambra king size bed and I got a the furniture one day delay. I am surprised to see the damage piece and the carpenter who was sent my hometown also confirmed that damage piece has been sent to many people and returned to warehouse. I knew about the damage piece from mouthshut review as per below link. http://www.mouthshut.com/review/Home-Town-Bangalore-review-utmpnlnpos During my booking, store manager told the defect has been...

Dear Sir, I am a customer of your Big Bazaar & i shop very frequently at your outlet.Today i have purchased one trouser and 2 jeans pants worth Rs 1901.50 . The bill no is 0003244 Tr : 70898.When i approached the cash counter to pay the bill using my debit card, the cashier Mr.Baddam Edukandalu has swiped the card twice and asked me to give the pin number twice.And i got the mobile alerts twice for one transaction, which is very ridiculous....

Dear sir . i am a doctor in cardiology department in a reputed institute .. today i went a store o[censored] which is far from my house .. i go as i am customer of your chain since many years in various cities .. this store management is worst .. we get our car .. pay the parking fees .. your store keeper forcing me to buy the bags for my goods .. when we can get the good to our car directly why should u guys forcing us to pay more money .. i have...

hav purchased egv on 7 th march via credit card payment has been done but hav not yet recieved the egv codes. several complaints hav been made at the call centre but no solution has been found out till date . pathetic service no proper response. no cal back all the time new complaint no is given but no solution is provided had to cal every alternate day each tym had to explain the complaint to a new person. order id or transaction id : 15225....

I faced 2 problem yesterday dated 8-Apr-2015: 1. While placing order the incharge Mr. Sumit Kumar has not accepted the Coupon of Rs. 200/- as I have given the same after profit club card. 2. The offer running was 15% discount on MRP of any Conditioners we buy. I have taken Loreal conditioner having MRP 150/- but on bill their was no discount offered. I need proper resolution to both the issues....

Order no. [protected]. Order booked date: 27.03.2015 Delivery dates 04.04.2015 Time: 13.40 After visiting twice to Home Town @ Vikhroli, my brother and I had received a wrong product (received a 4 seater dinning table with 4 chairs instead of 6 seater dinning table with 4 chairs). To rectify the previously wrong billed order no. [protected] dated 15.03.2015 (floor supervisor’s miscommunication), we went to Vikhroli shop for the 3rd...

today i went to big bazaar rudrapur with my friend. and we just tried 2 or 3 kurtis /dresses for 2 times, so in second time when we went there she said very rudely that "aapko kch lena toh h ni ye koi free ka ni h bus are ho pehen k dekh re, ..dat lady crossed all limits and den cald some staff, staff ne hmse kch ni kaha ". I want to say that we too are from reputed family and noone has right to comment.we are not going for shopping at big...

I had purchased a office chair and a bed from the thane Ghorbunder store (in r mall) a week ago and still struggling to get my furniture delivered. First they had some person (which they haven't identified yet) visit and just take pictures of my old bed instead of picking it up. Then when it does get picked up (post having to meet the store manager vinod), they were once again confused whether the bed was picked up or not. As for delivery,...

Big bazar is doing fraud in billing I have purchased the Maggie ketchup on that product they have offered free Veg Aata nudal worth Rs 25, but when I have checked bill they have charged for that free product also. I have realised that I notified to there customer care and registered complaint but no response. It is not fist time they are cheating in bills but I have found in each and every bill they do such types of fraud ....

When we go to the store Kandivali(E)-Mumbai for purchasing Gift Voucher they are not giving the Bill saying Printer is not working After 4 days again we go to take voucher the same reason for not giving the bill. Can such a big company be like this....

They advertise that they are offering great exchange value for old items. They give the exchange coupons for the old items. You can get up to 25% discount from the billed value. If you sell those old items at road side walas they may give you (say) Rs.100. In big bazaar they will offer you Rs. 2000 as exchange coupons. To redeem it, you have to purchase at least Rs.8000. The prices are too high when compared with other stores. When you compare...

I visited Big Bazar Kothrud Pune on 04 Apr[protected]PM. I noticed that there were no trolleys or baskets at entrance. When asked at customer care desk I was arrogantly told by manager Mr Anil Herwade (Employee Code 55955) to collect the trolley or basket myself from the exit gate. This arrogant and irresponsible behavior is not expected from Big Bazar's Manager Level Employee. He further added that you complaint about it where ever you...

I purchased a COLORADO FABRIC LOUNGER LHS and CT TUSKER centre table from HomeTown vide SO No.[protected] on 21/03/15 from is Vikhroli outlet under exchange offer, full payment of Rs.60700/-was made. Was promised delivery of goods on 01/04/2015, but after much follow up and persuasion with their customer care received the sofa on 04/04/2015 still the centre table has not been delivered neither the old sofa has been picked up for...

I purchased a COLORADO FABRIC LOUNGER LHS and CT TUSKER centre table from HomeTown vide SO No.[protected] on 21/03/15 from is Vikhroli outlet under exchange offer, full payment of Rs.60700/-was made. Was promised delivery of goods on 01/04/2015, but after much follow up and persuasion with their customer care received the sofa on 04/04/2015 still the centre table has not been delivered neither the old sofa has been picked up for...

I am a holder of profit club membership card, also i have got xchange coupon of Rs.1000/-. At Big Bazar, Aura Mall, Gulmohar, Bhopal, (M.P.), From the last two days, there is no good quality rice available nor wheat of good quality. Toor dal is also not available (Neither loose nor packet of 5 kg, only avalilabe is 500gm packet and that too of Rs.80/-), Please tell me what is the use of holding profit club membership card, and those xchange...

I went to Big Bazaar Satara Road, PUNE. I sold 25 kg old cloths and got exchange coupons of rs 7500/- and wanted to redeem some of them on same day. but the experience was not good. I bought 6 Colgate toothpaste and as per ur rules and regulations with exchange price, the amount should be 522/-. they charged me in the bill rs 627/-. i showed them and claim for the refund. They refund me only rs 32/- when i asked them they shouted at me and...

Bill No 1 I had purchase clothing i.e jeans & other house hold items from big bazzar, Zirakpur.The MRP of jeans is Rs1499/-. As per company policy regarding discounted coupens on clothing is 25%, i.e 25% of 1499/- that cost of jeans comes to be Rs1124.25/ after disc, but they had charged more as of Rs 1149.93/- Encl Bill attached Bill No 2 Similarly on 2nd bill, item no 2, MRP is 610/- as per disc of 12.5% it comes to be 533.75/-,...

sir, my name is chandra vijay verma. I purchased a almirah from your firm. but now after two months only its all screws are loosened. pl. send somebody to tighten the screws or else it will move ahead towards further damage. handra vijay verma 54/10 veer nagar hussainganj lko. Uttar pradesh 226001...mob.[protected]...

I had visited Big Bazar Baner branch today and purchased Gillette Vector 3 Cartridge (MRP 299) with save rs. 137.00, But it was charged at MRP. I had taken a fresh pack, But the person on Cash Counter replaced with a old Pack. CF:202183 Rahul pitleloo TILL NO. 1 Cash Memo # 0069800 TR. 65876 DATE 03.04.2013 19.48 P.M...