Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

This is called cheating and abusing your customers. Not sure this is how you deliver to all your customers.

I bought a 3 seater recliner and 2 single seater recliners and one tv cabinet on august 12th with an expected deivery date of 16th of august (Buyer's order no:- [protected]). 4 items were supposed to be delivered, the same was delivered on the promised date but 2 items damaged (The 3 seater and 1 single seater recliner....

Incorrect billing bigbazar

Big bazar has charged gst amount to customer.
Given all the details of this at customer care, firstly the ye were not agree that it's a mistake.

When showed billed from other stores and it's clearly seen that gst amount was inclusive in total amount. And these stores have not charged anything extra to customers.
Then they told complaint will be filed and based on that...

Hello,
I have purchased items worth 20k in the month of february, 2017 from big bazaar, jamshedpur branch. That time i have been told that i will be getting 100/- month as a cashback in four of the mobile numbers registered with future pay upto 10 months. But for the last 3 months, i am not getting cashback in one of the mobile number ([protected]). I have also raised a complaint against it (Complaint no-bb[protected]), but there were...

I am pramit pattanayak bearing cell phone no [protected]. I purchased almost equal to 11500/- rs from big bazar phinix mall, velachery, chennai on 15th august 2017. As per your offer plan, i should get 1500/-rs amount to my wallet account. But still my wallet amount is zero and no amount had been credited. Can you please look into this issue and fix this asap....

I had gone to food court vasant kunj branch, to my horror store incharge salman had the insight to held me shop lifting i pocketed his goods I only requested a salesgirl who had objected to tasting a small eatable to be replaced.Salaman might have have relationship with her who knows horrible experence to visit your store shame for your group. Managers and staff very good...

Thanks to your mahabachat sale, we purchased a complete set of pigeon 3 burner. Before purchasing, we managed to get its reviews from the sales person and he did not bother to tell us the insights.
Now within an hour of purchase (For which we had to remain in queue for 50 minutes), only one of the burner was working.
Now as usual, waiting for pigeon customer care to help us. They have already left us hopeless because now according...

On 13th august (Sunday), i have purchased worth almost of rs.4000/- (From kolkata / sealdah big bazaar branch) & thus, was suppossed to get rs.1000/- "cashback" through future pay. As per the instruction, i have downloaded & installed the certain aps in my mobile. But, unfortunately till now in the last 5 days, i have not received any such messages / information, either through sms or in my "future pay" aps. Also, i would like to say you...

Transaction no.[protected]
Transaction dt. 03/07/2017
Requires actual amount cash paid?
Product details purchase on that day
Product purchase on the same day along with points gain. Exact price paid. Duplicate bill requires for date 03/07/2017
Please help me by attaching the duplicate bill on my mailing [protected]@gmail.com
Mobile [protected]...

Hello,

I would like to report a fraud committed on my big bazaar profit club card. I purchased profit club card no [protected] by paying 10, 000 rs from bigbazaar store at square mall, vasan kunj, delhi. On 15/8/2017 i wanted to use the balance in the card but it was showing zero balance. And i was surprised to see that there is a shopping on[protected] of amount 7, 000. I asked to provide footage to mr arun and manager...

This is regarding order no. – [protected] and bill no. –[protected]Ticket no.-ht [protected]). We had placed orders for 5 seater recliner, study table and chair on 2nd july. We were initially communicated date for delivery on july 10th however recliner arrived 4-5 days delay and study table arrived around 10 days delay and believe our luck…chair never arrived. Initially we were communicated that there will be a delay so we waited for...

I purchase few products from Big bazaar on 26 of July, 17. I required the bills to be given to someone but the bill was made with correct amount of money but Name of B natural juice was changed to Reference Article. I lodge complaint on my next visit but the bill was not corrected even after waiting for an hour.

Kindly help in providing the correct bill for the same.

Till no - 18, Invoice no - 0006662, Tr:34427...

As per Big Bazaar website, Dove (100 g) / Pears (125 g) / Fiama (125 g) Soaps offer price is INR 200 (Buy 4 + Get 1 Free). There is no mention about select range for this Dove soap product in the website where as select range is mentioned for other category of product like Toothpaste, Diapers, etc.

https://www.bigbazaar.com/mahabachat/offers/

In one bill, I had purchased 2 pkt of Pink Rosa Beauty Bathing Bar...

Hi,
I have purchased itmes at big bazar, gip mall noida, tax invoice no.[protected], retail invoice no. 0030999. I have asked the counter person asha singh to adjust my payback points and adjust 336 rs. She tried 2 3 times and i have got message that point has been deducted from my payback account against order no[protected]. But she shown me that payback adjustment is failed on screen and due to crowd she asked me to adjust...

On 14th august 2017, we have purchased items worth rs. 4698. The helper billed lisol of rs.315 but did not keep it in bag. Also we were charged rs15 more for a shopping bag we did not take. Pl resolve the complaint and refund us the money. I have been associated with big bazar since last 10 years this is not expected of it. Please find attached the bill of the same....

I purchased manyproducts from your city junction mall big bazaar from dehradun. My invoice no. Is[protected]. My billing amount is 9286.71 but i checked my product at home my one surf excel matic 2kg is missed my product is left at there store plz refund my product fast or amount of that product my product cost is 465 kindly provide me my product my contact no. Is [protected]...

I had gone to big bazar today (13th aug 2017) and have faced a problem that's why i am writing in. I have just reached home and unpacked the goods that i have purchased from big bazar. During the billing, there was problem in the system and the cashiers had to redo their billing. I just walked away without really checking the bill as the outlet was getting crowded. After reaching home, i checked the bill and saw that billing of other products...

Today I purchased some grocery items from Bazaar, Sambalpur. The offer says Buy 1 get 1 offer in Spices, Turmeric, chilly Powder etc for Golden Harvest brand..so I purchased 4 X 200g mirch powder and 4X 200g Turmeric powder, means i have to pay for 2 pkt of turmeric and 2 pkt of mirch powder.. but the bil shows I paid for 4 pkt of mirch powder and the price of 4 pkt turmeric is free as shown in offer.. but the price is mirch powder is more...

Hello,

*** APPRECIATION EMAIL ***


I'm one of your regular rather very old customer and this is in regards with two major rather complicated issues which I faced during my shopping at Big bazaar store located in Matunga - Mumbai - 400016 on 29th July (Profit club card bonus issue) and again on 12th August issue related to (future pay cash back)

After writing email and escalating further...

There is miss management in food bazaar counter no -6 during 12.15 pm to 12.45 pm on 13-08-17. Oppose by customers who are standing from long time but they are allowed backdoor billing. Apart from that there is heavy rush between 11.00 am to 12.15 pm but only 3 counters are running. Time is precious for everyone if this kind of activity will happened who will go for purchase anything again in big bazaar....

Dear team

I am having saving club card which was made by your team members saying that whenever you will do shopping you will get discount and when we go for shopping your team members says that there is no discount available

This is totally fraud and misguiding to the customer and don't know what kind of service and customer satisfaction you are providing.

Ujjain big bazar team is worst and it...