Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated May 15, 2024
Complaints 3869
Resolved
1795
Unresolved
2074
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 109

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gaurav Natani
from Mundi, Madhya Pradesh
Aug 12, 2017
Report
Copy

fraud with the customer

Address: Ujjain, Madhya Pradesh, 456010

Dear team

I am having saving club card which was made by your team members saying that whenever you will do shopping you will get discount and when we go for shopping your team members says that there is no discount available

This is totally fraud and misguiding to the customer and don't know what kind of service and customer satisfaction you are providing.

Ujjain big bazar team is worst and it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohtashim rashed
from Kolkata, West Bengal
Aug 10, 2017
Resolved
Report
Copy
Resolved

winston solid wood 3 seater sofa

Address: Kolkata, West Bengal, 700016

I had purchased this product in the month of april and the wood has bend for the back and the support for of the back rest has come out because of it. It's not even 5 months since purchase the product got damaged. Kindly request you to repair or replace the product. Contact me on urgent basis my mobile no is [protected] or mail me at [protected]@gmail.com...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ribhav Soni
from Gurgaon, Haryana
Aug 10, 2017
Resolved
Report
Copy
Resolved

getting unwanted promotional sms

I'm fed up with your frequent unwarranted SMSs. I had declined to even share my phone number at the time of billing in big bazar, but had been forced to do it as I was told it was mandatory. I even sent an sms with the message "DEALZ NO" to 575758, but to no effect. If you have any bit of self-esteem, shut it off completely. I'm too busy already, and your messages are unwanted and nothing but harrassment.
- [removed]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amogh Garde
from Pune, Maharashtra
Aug 9, 2017
Resolved
Report
Copy
Resolved

not accepting valid coupons in central

Address: Nagpur, Maharashtra, 440002

I have en cashed 5000/- worth of central coupons, but when i bought a casio watch from central store in nagpur, the store told me that the coupons would not be accepted as the billing for the casio store is different and does not fall under casio.

Now does central (Punam mall, opposite alankar theater, khasra no 91, vip road, ramdaspeth, nagpur, maharashtra) expect a customer to first ask every store they visit about the billing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dilip Abhyankar
from Mumbai, Maharashtra
Aug 9, 2017
Resolved
Report
Copy
Resolved

modular kitchen. order, dated 26/06/2017 designer name rupesh.

On 26/06/2017 we have placed an orde for modular kitchen at your home town
Vikroli office with future retail ltd while placing the order they assured that after starting the work within two days they will complite the work.. On 05/08/2017 they send the material & from 07/08/2017 they started the work
But the workers found that the material sent is not as per requirement. Yesterday the site superwiser mr. Steephen, assured...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshay molpha
from Bengaluru, Karnataka
Sep 30, 2017
Report
Copy

extra delight voucher

Address: 576101

Dear sir,
This is with regard to assurence and unattendence to assured statements made to me by big bazaar.this is earlier to prior complain i am making to the consumer comaints but no reaction has been taken to this by now,
Firstly i was given a voucher offering me Rs-2000 discount in which it was mentioned that they are dffering rs 2000 discount on assured products like microwave owen and electric cooker but now they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shishirsanketi
from Kolkata, West Bengal
Aug 7, 2017
Resolved
Report
Copy
Resolved

savings club

Address: Kolkata, West Bengal

3 months back big bazar brought a scheme savings club which promised to give a 10% discount for 1 yr on all purchases upto rs.50, 000/ for a consideration of rs. 999- even on profit club car. As per promise it gave for 3 months but now they are saying that it will not give discount on profit club purchases. Once an agreement has been made how can it back track. Only because it was promised that it will be applicable on profit club i accepted...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohammad Rasul
from Mumbai, Maharashtra
Aug 7, 2017
Resolved
Report
Copy
Resolved

unnecessary checking

Address: Dantewada, Chhattisgarh, 494449

Maine 4000 ka bigbazar se 2/8/17 ko shopping kiya. Aur jab mai exit ho raha tha tab security alarm baja. To guard ne kaha check karna padega to maine usse kaha 9.50pm ko mera bus hai jaldi check karo aur muje jane do. To usne late lagaya apne sathi ko bulaya uske bad mujhe checking k liye le gaya fhir usne mujhe choda lekin fhir bi alarm bhaj raha tha to maine kaha ab mujhe late hua to mere bus ka kiraya 1000 aapko dena hoga. To manager ne...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mehul Bhatnagar
Aug 6, 2017
Resolved
Report
Copy
Resolved

profit club card

Hello,

I've already sent the below in writing via email on 3rd august and 6th august but haven't heard anything from them ([protected]@futuregroup.in and [protected]@futuregroup.in) hence i'm escalating this further.

Thank you,
Mehul bhatnagar
[protected]@gmail.com



Hello,

I renewed my profit club card on 29th july 2017
By adding rs. 10000/-br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sadiques086
from Mumbai, Maharashtra
Aug 4, 2017
Report
Copy

pf not received from last one year

Address: Nashik, Maharashtra, 422006

Pf not received from last one year. They just send me a email but pf not received.
My employee id 358199

Provident fund withdrawal form on 08-jun-2017 and the acknowledgement number is tkt[protected]

5 to 6 time i have submitted the form.
And the toll free no in provided in email
Is always off.
How can i get the update...

Please tell me what is the problembr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ArunAgarwal
from Kolkata, West Bengal
Aug 1, 2017
Resolved
Report
Copy
Resolved

sim card puk code

Address: Kolkata, West Bengal, 700135

Respected sir/madam,
With due respect i would like to inform you that i need puk code for my t24 mobile number - [protected]. I called customer care many times but not getting any suitable response. I have all my contacts in this sim only, kindly treat this request very very urgent. Kindly help me to get the puk code.
Dear t24 representative please help me to resolve this issue as early as possible.
I am suffering a lot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Myna Bulla
from Bengaluru, Karnataka
Aug 1, 2017
Resolved
Report
Copy
Resolved

dj & c jean color faded after 1st wash

Address: 600119
Website: www.bigbazaar.com

Complained for jeans color fade
Dear sir,

I have purchased a jeans of dj&c mrp. Is 999/- size 34 on 18th june from big bazaar phoenix mall chennai. After 1st wash color is faded & looking very bad. I was not able to wear this jean anymore. Kindly replace the product with the original one or just return back my money.

Cheq/ref no: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
formercustomerofbigbazaar
from Noida, Uttar Pradesh
Jul 31, 2017
Resolved
Report
Copy
Resolved

store manager's behavior

Address: Gautam Buddh Nagar, Uttar Pradesh

I have submitted the following complaint on the Future Group website but would also like to submit it here:

Yesterday, on 30 July, 2017, I visited Big Bazaar at Great India Place Mall in Noida. I am deeply hurt and upset by the way I was treated by the manager, Nidhi Gupta. My line was moving slowly due to the customers in front of me having many items and the cashier having to leave the line in the middle of their transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bilalkhan83
from Doiwala, Uttarakhand
Jul 30, 2017
Resolved
Report
Copy
Resolved

discount offer not given on clean mate and harpic combo

Address: Bareilly, Uttar Pradesh, 243001

I bought a combo pack of harpic and cleanmate the combo was priced at 474 still wen i came to counter they charged for every item separate though i informed the counter guy that these items are under combo offer should u consider he said that if there is offer it will come to bill directly

Now my grievances should be considered if company has a customer satisfaction policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sayda jan
from Pune, Maharashtra
Jul 26, 2017
Report
Copy

cheating on counter

Address: Pune, Maharashtra

Every time i go big bazar in amanora mall after paying they dont give me my change depend how much you pay they cut 30 to 100 for themselves and i hace to ask them for full of my change today i bought something and one of item had discount and they counted mrp price and i asked them for discount they send me on customer care and they gave me amount of discount but after i reached home i realized they have taken my item which i paid them....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kippy Bansal
from Nawanshahr, Punjab
Jul 25, 2017
Resolved
Report
Copy
Resolved

voucher expiration

Address: Barnala, Punjab, 148108
Website: www.futureretail.in

Expiration of gift voucher
I have send this mail to customer supprt of big bazaar whose content is as below-
I have 12 gift vochers no. Pp/500/m01-2013/39 to pp/500/m01-2013/50. Which are not working
All gift vouchers 500 rs each
Voucher detail
Pp/500/m01-2013/39 - [protected]
Pp/500/m01-2013/40 - [protected]
Pp/500/m01-2013/41 - [protected]
Pp/500/m01-2013/42 - [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mudassar Qadri
from Mumbai, Maharashtra
Jul 24, 2017
Report
Copy

service/inferior quality product

Address: Thane, Maharashtra, 400612

I hereby bring to your notice that my overall experience with home town is pathetic and i never seen such unprofessional people like i met here in home town (Xperia mall - pallava).

I have placed order of approx rs. 6 lakhs with home town which includes ready available furniture, order based modular kitchen and interior designing work.

Only ready available furniture was delivered on promised date and within timeline....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SITARAMAMURTY VALETI
from Nellore, Andhra Pradesh
Jul 24, 2017
Resolved
Report
Copy
Resolved

booked carlo coffee table. non supply of product even after expiry of promised date.

Address: Visakhapatnam, Andhra Pradesh
Website: www.hometown.in

I v. Sitaramamurty, resident of pmpalem, visakhapatnam booked a carlo coffee table with hometown through online on 13th june 2017, by paying rs.5865 and my order number is[protected], wherein it was mentioned the date of delivery is 20th july 2017. Though the period is too long i waited but the product is delivered till to date inspite of correspondence through mail, over phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RNDe
from Tezu, Arunachal Pradesh
Jul 23, 2017
Report
Copy

return of prestige roti maker prm 1.0

Address: Kolkata, West Bengal, 700039

I purchased a prestige roti maker prm 1.0 on 7 july 2017 from big bazar (Future retail ltd) lake mall, rash behari avenue 700029 (Receipt number[protected]) cash memo no. 0068874).

I am a senior citizen. I wish to return it as i consider that i cannot use it properly. The body of the roti maker is becoming so hot that any part of it, if it comes in contact with parts of human body, can burn it awfully. It is in original...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh484
from Bengaluru, Karnataka
Jul 20, 2017
Resolved
Report
Copy
Resolved

due to misleading info by customer kiosk, credit voucher for offer campaign not received

Address: Bangalore, Karnataka, 560051
Website: www.bigbazaar.com

Hi,

I had performed a transaction in big bazaar, koramangala, bangalore on date: 03 june 2017​ night around 8 pm. As per the sms i had received on my registered mobile no. A offer from payback about double value benefit on purchase.

After the purchase, double value benefit is not received till now. So i asked the customer kiosk in store on same day, who mislead-ed with info saying i will get the payback...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy