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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 110

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V
vinayjayaram
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

promotional offers

Address:560078

I visited big bazaar and made a purchase of 6222 in the month of may post which i was given a voucher which entitled me for rs. 250 every month for the next 4 months. I asked them clearly what do i have to do to claim the cashback. I was told that there is nothing that needs to be done except for taking the coupon to my next visit to a big bazaar outlet and the cashback would be tracked through the billed mobile number.

I...
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Preeti Rele
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salwar suit size discrepancy

Address:Mumbai City, Maharashtra, 400064
Website:Fashion at big bazar

My name is Preeti Rele. I purchased salwar suit having XXL size yesterday 15th July 2017 from Fbb at infinity mall, Malad. However, the churidar is of L size. After finding the discrepancy, I approached the store however I was told that XXL size of churidar is not available. I am attaching the photo of the set as well as that of bill. How can a set of XXL size have churidar of L size? Simply disgusting! Please do something at the earliest....
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Cma Birendra Singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kitchen - post sale service is worst

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:m.hometown.in/modular-kitchens

Date of purchase of kitchen 29th jan 2016
Date of completion of kitchen 19th feb 2016
Home town indirapuram, gaziyadab, uttar pradesh
Supervisor name : vikram [protected]
Designer name : irfan [protected]

It's just one and half year passed and the quality of kitchen too bad, now the wall unit are damaging itself.

There is no regular visit also as agreed during the purchase of kitchenbr...
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psohoni
from Ponda, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Furniture shipment

Address:411004

I purchased two different shoe racks from home town. I received phone calls saying that they had been delivered, and when would i like to schedule the assembly? I told them that i needed none, but their protocol mandated it, and therefore i asked them to call me the next day.
When i got home, i realised that they had shipped me something that i had not ordered, a bookcase instead of two different types of shoe racks.
The store...
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S
Shilpi Shilpi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Goods delayed delivery from home town

Address:Bangalore, Karnataka, 560069

We had purchased 1 tv unit and 1 dining table and chair set from home town (Jayanagar central, bengaluru-560069) on 29th june, 2017. On the day of purchase they took full payment and told that goods will be delivered before 10th july, 2017. Same goods were available on flipkart and amazon at much lesser price. But since we had some function at our home we wanted the delivery of goods soon, so we bought it from hometown store. On 10th july,...
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Kanu Bansal
from Mumbai, Maharashtra
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Outdated product

Address:Gurgaon, Haryana, 122001

I purchased a product (Amul Butter) from #Bigbazaar on 2nd july, 2017 . But butter was expired 3 months ago. They are selling outdated products. Complaint number is 7173865. What Kind of staff they have. Even they didn't check expiry date. Already complaints many times at big bazar but still waiting for there response . I got a call from sahara mall big bazar they said you can change your product. Please close that complaint. but it shows...
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Anubhavsaini5m
from Revelganj, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged TAX on discounted prices

Address:Jodhpur, Rajasthan, 342001
Website:www.consumercomplaints.in

This is the case of 5th July 2017 when BIG BAZAAR (FUTURE RETAIL LTD) CITY CENTRE, JODHPUR charged taxes on discounted prices. NCDRC has already ordered that shops can't charge any tax on the goods selling at discounted prices but still they charged 12% tax on every discounted item. When we told them that this is illegal, they just said that we don't know anything about taxes. I have attached the bill with this complaint and it can easily...
+1 photos
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A
ArindamRoy29
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to return defective piece

Address:Ghaziabad, Uttar Pradesh, 201001

I had purchased a PRESTIGE induction cooktop model PIC 16 from Big Bazaar outlet at Opulent Mall, GT Road, Ghaziabad on 15th June 2017.Later I noticed that the carton box and the product were mismatched.I went to bring that to there notice on 30th June and was told to come after few days as Mr Ramchander Tiwari, the concerned person, was on leave.Today I went again and met Mr Ramchander who refused to entertain my request of either replacing,...
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A
asemwal1987
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Levy of Vat Charges over the discounted price

Address:Pune, Maharashtra, 411057

On 30 June 2017 I have purchased few products from the central mall on discounted price .
At the time of billing I came to know that VAT will be charged extra over every item above the discounted price . This practice has been already declared unfair by consumer court already, But still malls are cheating consumer by flashing alluring deals and later on charging vat to mint extra money from consumer.
I want the refund of vat...
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Asif.h.m
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Koryo split air conditioner

Address:Kamrup Metropolitan, Assam, 781022
Website:Big Bazar ezone outlet

Hi I am Asif from Guwahati .I had purchased a koryo sit air conditioner fuve days back from big Bazar Guwahati ezone outlet .. but right from the day of installation the air conditioner isn't working properly..the blower speed seems to fluctuate and no increase in speed as blower fan speed is increased ..on switching between various modes the compressor hangs and takes longer to start back.so on switching off and restarting resolves the problem.cooling...
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sudhakar35gm
from Tiruchengode, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam sms

Address:Bangalore, Karnataka, 637211

I am getting frequent sms from 'dm-bigbzr' which is big bazaar. This is disturbing my privacy. Others kindly tell me a way to stop this sms on my number +91 [protected].

There is no way to unsubscribe. Even when i called the toll free customer care, only the damn hindi persons are attending and they do not understand hindi properly.

To all others :

Please do not give your mobile number anywhere....
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A
Ankit B Jain
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony portable hard drive

Address:Panchmahal, Gujarat, 389350
Website:bigbazaardirect.com

I ordered a portable hard drive through the online portal of big bazaar in november 2016. But somehow the product was not delivered to me.in december they terminated their online business. After several rounds of email they accepted that the product was not delivered to me.. And it took me another two months to prove that the amount has not been credited to my account. Finally in march i received a mail stating that the amount would be credited...
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Nayna Raut
from Mumbai, Maharashtra
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3 seater sofa - undelivered since a month

Address:400063

Hi,

I have been left extremely exasperated and frustrated with the infinite followups being done by me for order. I had ordered a 2 seater and 3 seater sofa set and till date we have not received the delivery of the 3 seater sofa set. It is extremely annoying and troubling to know that your teams are not doing anything about this... I have called your call centre 4 times since last 2 weeks and have not received any call back.br...
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Rekha Halagani
from Bengaluru, Karnataka
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Hometown queen size bed wrong parts delivered and delay in service

Address:560062
Website:www.hometown.in

I have ordered one queen size bed and matters. Initial date was 16-jun-201, changed to 21-jun-2017. Now it is changed to 23-jun-2017. They have taken full money for the product.
They delivered product on 23-jun-2017, however wrong parts are delivered.
I want your help throw this company out of market and help protecting indian citizens hard money....
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W
watch56
from Kolkata, West Bengal
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Unsubscribe from getting alerts and promotional sms from big bazaar

Address:700157

Big bazar chor hai.. Ghatiya service.. Madarchod ek kam ke liye 3 mahina se pareshan hu lekin tum log randi ki aulad kam nahi kar rahe ho... Maine 10 bar complain likhwaya ki mujhe sms alert aur promotional sms nahi chahiye kisi bhi offer ka.. Lekin tum randiyo ki aulad bar bar bolte ho complain le liya gaya hai.. Phir bolte ho complain solve ho gaya hai.. Madarchod next day phir se same messege milta hai... Tum salo chutiyo ko cust ka bat...
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yesaswinisuswaram
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received wrong product (King size bed) from hometown (Central mall, bangalore)

Address:Bangalore, Karnataka, 560078

We have ordered for a fully hydraulic king size bed from home town on 28th may 2017, but they delivered a non hydraulic magna king size bed which we have observed during assembling. When we reached the store immediately, they accepted that it is their mistake but not ready to replace the bed immediately (Wait for 45 days more) unless we repay the remaining difference amount or to wait for 45 days more to repay the amount back for which we...
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nikunj daruka
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dining table bought at noida store

Address:Gautam Buddh Nagar, Uttar Pradesh

Invoice no.92809794
Buyers order no.[protected]
Bill dated: 17/06/2016

Product no.[protected]
Name : delton 6 seater dining set
Price: rs.36645 basic cost
Sir, i am writing this email in much agony and for the purchase i made exactly one year back from your retail outlet in noida. Scan copy of the bill is being attached.

Kindly go through my email dated 29th may, 2017 where...
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Sunil Halapeti
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Non refund for cancelled product

Address:Mysore, Karnataka, 570011
Website:www.hometown.in

I had ordered a hometown rover car single bed vide order no.[protected] and made an online payment. However, as the bed was priced much higher than actual price, i cancelled the order and as per their policy, it was cancelled within 24 hours. Also, i called customer care with in 12 hours to confirm the cancellation. The representative confirmed the cancellation and informed money would be credited back to my account with in 7-10 days. I kept...
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kokkapuni
from Giddalur, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop unwanted messages on mobile +91 9448405864

Address:560085

Hi

Every day i am getting the unnecessary promotional offer sms from future group/ bigbazaar. To my mobile no +91 [protected]. I don't wish to receive those type of sms alerts. Also. I don't want to send a sms to stop this as it is a chargable option to my end ("sending a sms mentioning"dealz no"to 575758." because it charge 3 rupees).. Please help me to stop this nonsense...
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tp6644
from Surat, Gujarat
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Irresponsible and idiot superstore 7137234

Address:Surat, Gujarat, 395006
Website:www.bigbazaar.com

Bigbazaar is most irresponsible and # supper store i have ever seen. No value for customer's complains and fed up with their unwanted smss. Will never go and suggest other please to avoid going to this store. I have complained for more than 8 time but they have only compliments to give and have no resolution. Having no management and helpline no [protected] is just for making bipbip sound kindly ref:7137234....
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