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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 112

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Resolved
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Dear sir/ madam
This is to inform you that, a few weeks ago i went to your ezone outlet in south city mall and mate your service engineer Mr. Chandra, as i was facing some problem in my laptop. Then i submitted my laptop to the concerned person for a throughout diagnosis. After a couple of weeks when i received the call from your end for picking up the laptop, i went to your outlet. There what i see is one of my key i.e. F7 is broken by one of your member. So there after i asked them for a replacement. They agreed and gave me 2 days time, and on the next day Mr. Chandra calls me and give me the report that the keybord which is been fixed by the Dell in my laptop is not yet available, so cannot provide you the same. So as there is no such argument left in spite of providing the compensation against my laptop. Whereas i don’t need money as compensation, what i actually need is the same price laptop from your side might be of same or different brand. What i mentioned in subject is actually means that i am finally providing you the 10 days for all such decisions from your end. Else the only option i am having to get help from District Consumer Disputes Redressal Forum Kolkata.
Nov 27, 2016
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Sanjeev,

We are sorry for the inconvenience caused.

In order to take this forward, request you to share your contact details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
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    During the last part of 2015 purchased "4 seater Presto Dining set" with glass top and metal legs & metal & leatherite 4 chairs at Big Bazaar Hometown, Khathriguppe. Now the glass top is shaking lenghtwise & bredthwise. Concerned seller can be able to rectify the problem and set right. If this shaking continues the glass top may fell down, then the seller need replace dining set.

    Name on the bill : C.H.Hemalatha
    No.2667, 6th Main, Pipeline Road, 2nd Stage, Kumaraswamy Layout, Bangalore South. (near 108 Ganesha Temple). Mob:[protected], email
    Dec 5, 2016
    Complaint marked as Resolved 
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    Oct 20, 2016
    Updated by venka21
    4 seater Presto dining set problem, glass top may felldown.
    Verified Support
    Oct 22, 2016
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
    Dear Ms. Hemalatha,

    I've shared your concerns with our team and they shall connect with you at the earliest. Please write at [protected]@futuregroup.in with your reference id 5446 for further communication.

    Regards,
    Priya
    Future Group
    Verified Support
    Nov 03, 2016
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
    Dear Ms. Hemalatha,

    We believe that our team has got in touch with you and have resolved the issue.For any queries or assistance you can write to us at [protected]@futuregroup.in, we'd be glad to help!

    Regards,
    Priya
    Future Group
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      I booked a modular kitchen from Hometown Lucknow on 3 Aug 16. I was told that kitchen will be installed within 25-30 days but it is not done completely till today (16th oct). Some material of kitchen is not delivered and after complaining about the delay to the customer care and Hometown showroom where booking was finalised they say that material will be despatched soon. Same reply comes every time I call customer care and Showroom. I urgently need my kitchen as after a week there is opening of my new home.
      - H B Singh ([protected])
      Nov 24, 2016
      Complaint marked as Resolved 
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2016
      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
      Dear Mr. Singh,

      I've raised this with the concerned team and they will surely look into it. Please write at [protected]@futuregroup.in with your reference id 5361 for further communication.

      Regards
      Priya
      Verified Support
      Oct 24, 2016
      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
      Dear Mr. Singh,

      I understand that the concerned team got in touch with you and the needful has been done.

      Hope ticket id 5361is resolved as per your satisfaction.

      Let me know in case you need any assistance in future by writing at [protected]@futuregroup.in. I'd be happy to help.

      Regards,
      Priya
      Future Group
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        Order No.[protected] for 3 modular wardrobes was placed in May wardrobes of improper size arrived in July and were asked to be replaced they took away their improper sized wardrobes and promised to delivered new ones after several fresh dates the wardrobes were not delivered after much harassment and a harrowing experience with the people at hometown noida I asked for refund of the amount paid along with interest at market rates but I have received no communication from them till now
        Nov 19, 2016
        Complaint marked as Resolved 
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Verified Support
        Oct 15, 2016
        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
        Dear Ms. Mrinalini,

        I've already shared this with the concerned team and they will surely get back to you soon.

        Regards,
        Priya
        Future Group
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          All billing counters not open. Taking too much time to clear bill. At one billing counter three or four staff were standing and making jokes and gossiping and consumers waiting. Product display without entering in computer programming when we go for billing after half an hour waiting for our term they tell the product can't be billed bcz of no entry in computer. (Muzaffarpur centre)
          Very disappointed.
          Nov 14, 2016
          Complaint marked as Resolved 
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Verified Support
          Oct 13, 2016
          Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
          Dear Anamika,

          Thank you for writing in with your grievances. We are extremely sorry for the experience you had at our store. Please write to me at [protected]@futuregroup.in with your contact details so that I can take it up with the concerned team.

          Regards,
          Priya
          Future Group
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            This is regards to an emi which your company is trying to charge my account incorrectly. I had taken an lg Air Conditioner from the ezone Store @ sobo Central in the year June 2011. I have cleared out all the dues which was completed in the year 2012 that is long time back. Despite that since the last 2 months your company is trying to charge my account with the same amount of emi and I am getting charged an ecs return charge every time. Already your company has had a successful charge to my account last month. I have tried contacting your company on several occasions and I have even come to know that Future Money is no longer an existing company, if the company no longer exists whi is authorizing the charges. This is my final attempt to contact your company after this failing to get any response I will be forced to file a case against your company for fraud Transactions and will be approaching the Consumer court. As I have even checked my cibil and your company name exists there also despite me clearing all dues.
            Nov 8, 2016
            Complaint marked as Resolved 
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2016
            Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
            Dear Ms. Reefa,

            Greetings from Future Group!

            We have also received your compliant via our website. We are sorry for the inconvenience caused. I have escalated the issue to the concerned team & they shall get in touch with you soon. Please note your reference id: 5220 for further assistance.

            Regards,
            Priya
            Future Group
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              Very bad experience everytime...last time u gave offer of free gifts coupon on shopping of 2500 but u dont have free stuff to give due to our all coupon expired.Today we bought Britannia rusk in that a glass bowl was free but the executive gave us plastic bowl and said that glass bowl is not available with us...I want to ask y so? u people sell those free stuff or wat? than y u behaving like baniya ki dukaan?? only giving attractic offers but dont know how to fullfill and your executive also dont have the manners to talk with customer..They behave as they r owner of Big Bazaar. They need a good training so better train them first!!!
              Nov 5, 2016
              Complaint marked as Resolved 
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2016
              Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
              Dear Customer,

              We request you to share your contact details at [protected]@futuregroup.in so that we can connect with you and assist.

              Regards,
              Priya
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                In desperation, writing my complaint to you. I hope this gets your notice and saves a bad taste from a customer.

                I have purchased a rhea 3 seater from Hometown, Ambiance Mall Gurgaon.

                Order No - [protected].

                I was told with multiple follow ups that it will be delivered to my home by 2 PM on 2nd Oct. When it didnt reach me at 2 PM, i followed up again and I was told that it will reach by 4 PM. I waited the whole day for delivery and later in the evening i was told that it will now reach me on 5th Oct. Yes. That's correct, 3 days later i now have to do full day time out and waiting for the delivery.

                I escalated to store furniture head, Mr. Pranav and he told me that it got delivered to someone else by mistake. Really?

                There is no remorse from Hometown. No fine that i can be reimbursed for the time i have wasted. I cannot cancel my order as well. My furniture has been taken since 3 days back for exchange. I HAVE NO FURNITURE WITH ME.

                Pranav has also told me that he will not be able to send me an email for his mistake.

                Completely frustrated with the customer service and feel helpless.
                I am interested to understand how will hometown address this issue and how will it reimburse me for the time and money and furniture lost.

                Thanks and Regards,
                ~Mayank.
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                  Receipt no - 0146346
                  Cust id - [protected]

                  I had paid for a computer chair on 11/9/2016 which was to be delivered by hometown to my residence on 25/9/2016. Till date this chair has not been delivered. I have called up hometown number of times but they are not giving any reply on when the chair will be delivered. They are not even calling me back and giving any information.

                  This is pathetic customer service by hometown
                  Nov 3, 2016
                  Complaint marked as Resolved 
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 03, 2016
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                  Dear Customer,

                  As per the update received, the delivery was completed on 02.10.2016. Kindly write to me at [protected]@futuregroup.in in case of any assistance required.

                  Regards,
                  Priya
                  We have booked our furniture 2 months back around 15 august and we're promised to deliver in a months time .

                  Till 8th October we even not getting any call regarding information on our furniture.

                  We have paid full payment.

                  Kindly reply ...
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                    Hi,
                    It has been 45 days but yet my t24 sim is not yet activated. I had bought this sim from big bazar, xion mall, hinjewadi, pune. Despite submitting entire document while talking sim, sim not yet activated. The most irritating part is manager of this counter t24 is not addressing the issue always give false words.. I have been to the store 6 times but all waste. Now i don't have patience.

                    Now i want my money back which i paid for the sim. Please take back this useless sim...

                    Thanks for the trouble
                    Oct 31, 2016
                    Complaint marked as Resolved 
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2016
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                    Dear Mr. Sarvesh,

                    Sorry for the inconvenience caused.

                    Request you to write to me at: [protected]@futuregroup.in with your contact details.

                    Please mention your T24 number as well.

                    Regards,
                    Priya
                    Future Group
                    I had purchased a Hometown TV unit from Flipkart where it was mentioned that installation will be done within days of the product delivery.

                    But no one from Flipkart or Hometown called me regarding the installation.

                    I had purchased this on March 9th.

                    I had raised several complaints with Flipkart, but no use
                    Hi Eluri,

                    We regret the inconvenience. Kindly mail us your contact and order details at [email protected] so that we can arrange for the installation done.

                    Regards
                    Priya
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                      Along with my 2 children, daughter 12 yrs and son 9 years i visitedthe FBB outlet at dadar west star mall on Saturday evening. While my daughtet entered the tag detactor made a buzz but the lady in charge near the machine did not bother to check. After shopping when we were about to leave the machine buzzed as mydaughter tried to exit. She had nothing in her hand and i tried to empty the pocket of her jeans as I thought the machine was a metal detactor. The lady incharge adked het three to four times to stand un front of the machne and tried frisking her. Later she told me that she needs to take my minir daughter to the trail room for checking. She asked me not to acompany her. When I went behind her and wuestioned her how can she frisk a minor alone in absence of an adult and when the ladiesn the que started making noise i wss permitted to be in. Nothing was found. Later again at the gate she stopped my daughter and call a senior. The lady tried scarring us shoeing us a camera installed. The supetvisor came and she ecplained her that there may be an existing tag on her tshirt. And it was so. During the entire epusode we kept on telling thst the machine buzzed while we entered, why were we not questioned than. It wss an embarassment as well an harassment to my children specially to my daughter who is a minor. Also let me know who has given you the right to frisk ..and tgst too minors without and top of it you insist that patents shoukd not accompany the child. Let me know who has given you this right and under which law. Disgusted... revert with your reply on [protected]@grih.com
                      Oct 27, 2016
                      Complaint marked as Resolved 
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2016
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                      Dear Customer,

                      We regret the bad experience you encountered. Thank you for highlighting the issue. Please write at [protected]@futuregroup.in with your contact number so that I can raise this issue with the concerned team.

                      Regards,
                      Priya
                      Future Group
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                        We had purchased a sofa a few months back and there were a couple of complaints registered for the same. the store was the hometown showroom in punjagutta, hyderabad
                        1) the threads on the sofa cover are coming out. we were told it will get replaced, but nothing has happened so far.
                        2) there is a crack on the base, which also needs to be fixed, bit again no response

                        We have been following up since june 2016 and now it is sep end and the service has been pathetic. once a guy visited in july after a month's followup and said it will be fixed within a week. still waiting for an update.

                        Please respond within a day and get it fixed this week or i will keep escalating till this is resolved. hope you take this more seriously than the local store team.
                        May 25, 2017
                        Complaint marked as Resolved 
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 22, 2016
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                        Dear Customer,

                        We regret the inconvenience. Please share your contact number at [protected]@futuregroup.in so that I can take it up with the team.

                        Regards
                        Priya
                        Sep 22, 2016
                        Updated by Krishnan30
                        Thanks for the prompt response Priya. Mailing you the details n your id.
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                          I brought 3 leggings 3 days back and the leggings are not matching my size. So i want to exchange them. But i have lost the bill and also i will be able to visit the store after 4 days. Can you please suggest what i should do? Can i exchange or return the goods without bill and after a week of purchase? If i can then please suggest me the steps to do that. How can i approach?
                          Oct 21, 2016
                          Complaint marked as Resolved 
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 20, 2016
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                          Dear Customer,

                          Please write to me at [protected]@futuregroup.in with your contact details and the store address so that I can raise this issue with the concerned team.

                          Regards,
                          Priya
                          Future Group
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                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I will mention my contact and order details first, then I will describe the exact problem and resolution(In fact no proper resolution) provided by amazon and how Home Town is posting false information about their product on different online shopping portals.

                            Personal and contact details -
                            =============================
                            Name - Pushpendra
                            Location - India(Bangalore)
                            Contact Number - +91 [protected]
                            Email Id - pushp.[protected]@gmail.com

                            Order Details -
                            ===============
                            Item description - HomeTown Willy 2-Door Wardrobe (Walnut)
                            Seller - HomeTown
                            Order Placed date - 5 September 2016
                            Order Number[protected]
                            Amazon india ordered product link - https://www.amazon.in/gp/css/summary/edit.html/ref=dp_iou_view_this_order?ie=UTF8&orderID=[protected]
                            Real product images shared by the seller - as an attachment

                            Issue facing -
                            =============
                            I place this order seeing the posted image and description off the product. By posted images we can clearly see that Its a three door Wardrobe.
                            Even on the description seller clearly mentioned "External doors are lockable". Means they are trying to match description with advertised images.
                            But yesterday(15/07/2016) I got the call from seller(Home Town) for delivery, at that time he mentioned that it is two door Wardrobe.
                            So I suspected that the product which seller is going to deliver is different from placed order.
                            So I contacted Amazon India customer service and they just dropped a mail to seller(Home Town). Then I asked the image of product which seller(Home Town) was about to deliver.
                            Which were totally different from the ordered product. Today(16/07/2016) again I called amazon India customer care, and i was asked for images, which seller(Home Town) has sent me earlier.
                            Then I was told that we initiated a A-to-z Guarantee claim and i was asked for refund. When I decline to take the refund then customer support promised me that ordered product will
                            be delivered to me. But without my consent refund is initiated. When Home town found out that they are not successful in cheating me they just issued a refund.
                            Today I saw the same advertisement on Flip kart, there Home Town is using the same false images and false description. Inquired with Flip kart and Flip kart shared the information that the wardrobe is 2 door. On one portal it could be human error, but on multiple portal you people are sharing wrong information. It looks like Hometown is cheating innocent customers like me.
                            This is totally unethical.
                            +7 photos
                            Oct 20, 2016
                            Complaint marked as Resolved 
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2016
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                            Dear Pushpendra,

                            Regret the inconvenience caused. I've shared your concerns with Home Town team and they shall look into it. You can write to me at [protected]@futuregroup.in if you require any assistance in future.

                            Regards,
                            Priya
                            Future Group
                            May 11, 2017
                            Updated by Pushp88
                            Hi Priya,

                            May be you marked this complaint as resolved, but till now no one contacted me from home town.

                            Regards,
                            Pushpendra
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                              I bought a fabian king size bed (invoice no.[protected] and Kurlon mattress (invoice no[protected]from Hometown, Ranchi this august. I got a call informing that I have won a voucher (travel) with exclusive hotel stays over many places in India.

                              They asked me my spouse's detail and promised me send a gift voucher via email.
                              Till date no such email has been received. I called Hometown to day and they just denied to talk.

                              Please tale necessary action to resolve this ASAP.

                              Yours,
                              Subhrajit
                              [protected]
                              Oct 18, 2016
                              Complaint marked as Resolved 
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 17, 2016
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                              Hi Subrajit,

                              I trust that the team connected with you and your concern has been resolved. Do write to me at [protected]@futuregroup.in for any further query.

                              Regards
                              Priya
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                                Big Bazaar at Sohna Rd next to Malibu Complex.
                                At cash out counter while scanning an offer of two in one Yummys chicken nuggets and chicken popcorn priced at Rs.329.
                                When it was scanned the price came up Rs.380.
                                On investigation the staff took away the packet and brought it back with Rs.380 label.
                                OUTRAGEOUS.
                                DAYLIGHT ROBBERY.
                                NO Manager came to the counter even after 30mins of waiting.

                                On the next cash out a lady was complaining that the shirt priced at Rs.899 scanned for Rs.1090.
                                She screamed and complained but no MANAGER showed up.

                                Shame on the business practice and shamful customer service.
                                I hope the authorities will take note of this cheating strategy.
                                Oct 14, 2016
                                Complaint marked as Resolved 
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2016
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                Dear Customer,

                                Please write to me at [protected]@futuregroup.in with your contact and store details so that I can take it up with the team and do the needful at the earliest.

                                Regards,
                                Priya
                                Future Group
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                                  I am bought 70 voucher worth rs 1000 total 70 thousand big bazaar e gift voucher buy from www.futurebazaar.com and today i have checked the all voucher are block.i am shocked and try to contact futurebazaar.com support but customer care number +91 [protected] switch off and i have sent many email [protected]@futurebazaar.com but my email not delivered. please look into this matter. all order number 39846, 39847, 39848, 39849, 39850, 39851, 39852, 39853, 39854, 39855, 39856, 39857, 39858, 39859, 39860, 39861, 39862, 39863, 39864, 39865, 39989 and more.
                                  my registration email id and mobile in futurebazaar.com is
                                  [protected]@rediffmail.com
                                  mobile number-[protected]
                                  May 22, 2017
                                  Complaint marked as Resolved 
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2016
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                  Dear Customer,

                                  I've shared your vouchers related issue with the team and they shall get in touch with you soon.

                                  Please write at [protected]@futuregroup.in for any kind of assistance in future.

                                  Regards,
                                  Priya
                                  Future Group
                                  Sep 13, 2016
                                  Updated by nabinxx11
                                  Ok. thanks priya
                                  hope to solve my problem immediate .
                                  Sep 18, 2016
                                  Updated by nabinxx11
                                  Dear priya,
                                  My problem not yet solved. its to much long. please unblock my voucher or refund my money.
                                  Sep 30, 2016
                                  Updated by nabinxx11
                                  My problem are not yet solved. if you will are not solve my problem in this week than i will register case against futurebazaar.com
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                                    I am Rabiya from Lucknow UP.I did my shopping from Big Bazar at Phoenix Mall lucknow. I got some discount vouchers. I redeemed them but the billing person charged me the whole amount and i have to pay 1000 rupees extra on the original bill amount.Kindly look into this matter and return my money back. I shop from big bazar every month of around[protected] rupees. I have attached my bill details.
                                    +1 photos
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                    Sep 09, 2016
                                    Updated by Rabiya Akhtar
                                    The date of fraudulent is 20th August 2016
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                                      On 09/9/16, visited GIP mall Noida. Two bills of Rs 2391 & 1355 were made. Presented profit club card to get points. Got only 24 points against Rs 2391/. Profit club confirmed that no credit given against 1355. Till no & Tr no against 2391 bill are 40 & 77213 and 36 & 35837 against bill of 1355/. The name of the sales girl is Arti
                                      My concern is that the sales girl failed credit profit club points against spending of Rs 1355/ despite my reminding her. Such incidents have been in the past but I have ignored. I would like the management to take corrective action. I will refer the issue to consumer forum as well for such casual attitude.
                                      KBL MITTAL
                                      MOB NO [protected]
                                      Email: [protected]@gmail.com
                                      Oct 14, 2016
                                      Complaint marked as Resolved 
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 13, 2016
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                      Dear Mr. Mittal,

                                      I've raised your issue with the team and they shall get in touch with you at the earliest. Kindly note your reference id 4965 for further interaction at [protected]@futuregroup.in

                                      Regards,
                                      Priya
                                      Future Group
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                                        As we lock complain of dis mental of my king size bed as on date 7-9-2016 and customer care executive inform me that my complain will attend in 24 hour after call me but till today i did not get any call or no one is still visit to our store. So please i don't like your service my home is get renovation and due to this work my renovation is stop so i want urgent base service from your side and i wish today this task must be clost
                                        Oct 10, 2016
                                        Complaint marked as Resolved 
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 09, 2016
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                        Dear Customer,

                                        Sorry for the experience you had with the services. Please share your contact details and store address at [protected]@futuregroup.in so that I can take it up with the team. Be assured of a resolution.

                                        Regards,
                                        Priya
                                        Future Group
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