We had purchased an admiral from them on 22-3-17, they said we will receive product by 24-4-17, it was my marriage so I needed it,
But when we did not receive, we started calling them, to which they said, it is getting delayed and after calling them 5-6 times, they finally said their entire lot got cancelled so they can not deliver that product,
When we asked about our refund, they said the same day it will come,
After visiting them 4-5 times, still I have not received my money, they are saying to contact customer care, customercare people say to contact gurgaon ambience store, from where we had purchased.
It is a total harassment .
Seek your intervention.
Jun 18, 2017
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Naresh,
Apologies for the experience you had with the services. Request you to share your contact number at [protected]@futuregroup.in so that I can take it up with the team.
Regards,
Priya
Future Group
but till date the goods has not been send to us.
privioulsy also i complaint regarding above same
please do needful for same .
Raj shah
[protected]
Apologies about this. I've raised this with our team and they shall connect with you. Please write to me at [email protected] with your reference id 9132 for future correspondence.
Regards,
Priya
Future Group
Trust that the concerned team got in touch with you and resolved the issue raised. Hope that ticket ID 9132 is closed as per your satisfaction. Please write to me at [email protected] if you require any assistance in future.
Regards,
Priya
Future Group