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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 112

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S
Sunil yadu
from Jabalpur, Madhya Pradesh
Jun 3, 2017
Resolved
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Address: 492001

I have purchased cloths from brand factory, colour mall raipur chhattisgarh
Vat tax was collected from on mrp of products as rs. 64.95 & 86.40.
Mrp already includes all tax, i asked them to not to take vat, but they refused to return and said it`s our company policy.
I have read about a case which has been ordered by national consumer forum that no extra tax can be collected on mrp, as mrp includes as tax
(National consumer disputes redressal commission
New delhi
Revision petition no. 3477 of 2016
(Against the order dated 20/10/2016 in appeal no. 287/2016 of the state commission chandigarh)

1. M/s. Aero club (Woodland)

Through its manager, sco-25, sector 20-
D, cloth market,
Chandigarh
Ut... Petitioner (S)

Versus

1. Rakesh sharma
R/o. H. No. 3342, sector 27-d,
Chandigarh... Respondent (S)
Jul 10, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Sunil,

Regret the inconvenience caused. Kindly share your contact number at [protected]@futuregroup.in so that I can take it up with the team.

Regards,
Priya
Future Group
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    kunalbavsi
    from Rajkot, Gujarat
    Jun 2, 2017
    Resolved
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    Address: Rajkot, Gujarat, 360005

    Hello sir,
    This is kunal from rajkot, gujarat, hereby would like to request you that i want myself to unsubscribe from the promotiona sms. Reading all the previous replies of yours i had send the sms "dealz no"to 575758. But i am sorry to say that its not working and unnecessarily the charge of rs. 3 got deducted

    Kindly request you to block me from this promotional message as i dont need it
    Please note my mobile no +91 [protected]
    Jul 4, 2017
    Complaint marked as Resolved 
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2017
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
    Dear Customer,

    Kindly write to [protected]@futuregroup.in with your contact number and screenshot of the promotional messages.

    Regards,
    Priya
    Future Group
    Jun 16, 2017
    Updated by kunalbavsi
    as per your request i have send the E-Mail with the said details on 3rd June 2017
    May i know why i am still getting the promotional messages until now
    just today again i received the message
    Its really a headache for me, i Kindly request you to stop sending me this promotional messages as i dont need or neither i am interested in it.
    In-spite of making personal conversation on email kindly notify me here what steps you are gonna take

    On 26/03/2017, i parchased shoe rack from home town ahmedabad of Rs.8500/- delivery time was[protected].
    but till date the goods has not been send to us.
    privioulsy also i complaint regarding above same

    please do needful for same .

    Raj shah
    [protected]
    Dear Mr. Shah,

    Apologies about this. I've raised this with our team and they shall connect with you. Please write to me at [email protected] with your reference id 9132 for future correspondence.

    Regards,
    Priya
    Future Group
    Dear K B,

    Trust that the concerned team got in touch with you and resolved the issue raised. Hope that ticket ID 9132 is closed as per your satisfaction. Please write to me at [email protected] if you require any assistance in future.

    Regards,
    Priya
    Future Group
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      J
      Jayeshp9@76
      from Gadhada, Gujarat
      Jun 1, 2017
      Resolved
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      Address: Bharuch, Gujarat, 392130

      Dear sir,
      Today I have visited your big bazaar Stoll at Bharuch station road.
      In this store I have found too lazy staff
      No one care about customer service.
      I have purchase one pent and for cutting it your staff moved me again and again from ground floor to first floor. No one answer or guide properly.
      Last I went customer service but there also found same situation .
      About for one hour I suffered till I requested him that I have an urgent.
      Sorry but now onwards I ain't interested to visit again.
      Jul 2, 2017
      Complaint marked as Resolved 
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Verified Support
      Jun 01, 2017
      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
      Dear Customer,

      Regret the inconvenience caused. Kindly share your contact number at [protected]@futuregroup.in so that I can take it up with the team.

      Regards,
      Priya
      Future Group
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        W
        Wolf Venator
        from Pune, Maharashtra
        May 31, 2017
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 411028

        Hi,

        This is in regard to the big bazaar sms notifications i get everyday.

        I really don't shop at big bazaar but since they have my number due to previous shop they send me messages everyday which is really annoying. Please stop messaging, it is irritating and create distractions. Also i cannot unsubscribe on my own. So please stop it immediately.

        Mobile-no #[protected]

        Thanks
        Jul 3, 2017
        Complaint marked as Resolved 
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Verified Support
        Jun 01, 2017
        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
        Dear Customer,

        We have made note of your concerns. Our team will look into it.

        Regards,
        Priya
        Future Group
        After posting my complaint here about big bazar's constant unwanted sms, Big Bazar reached out to me rectify the complaint. But, I still get the same annoying sms constantly. Could you please provide a solution to this problem.
        I keep getting unwanted marketing sms from Big Bazar on [protected].
        Thank you,
        Best,
        GD
        Dear Customer,

        We have made note of your concerns. Our team will look into it.

        Regards,
        Priya
        Future Group
        well,
        making a note of my concern has not helped me in any way, I am still getting the marketing sms'
        I think my concerns are still being noted???
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          A
          Asim Kumar Pattanayak
          from Delhi, Delhi
          May 29, 2017
          Resolved
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          Resolved

          My mobile with t24 sim card no.-[protected] is not working giving the display terms 'sim card rejected'. Firstly it demands puk followed by verification no. And password. How it is to be solved and avoid this kind of conundrum in future are to be guided properly from your end. I shall be helpful if you give some important points over the same in time.
          Kindly do the needful to make it usable so that the mobile set once again be utilised by me as usual as before.
          Jul 1, 2017
          Complaint marked as Resolved 
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Verified Support
          May 29, 2017
          Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
          Dear Asim,

          Regret the inconvenience caused. Kindly share your T24 contact number and an alternate contact number at [protected]@futuregroup.in so that I can take it up with the team.

          Regards,
          Priya
          Future Group
          Hello...could you please stop sending ur promotional sms to my no: [protected]

          Have tried sending dealz no to 575758, no help and 9 rs has been deducted from my no.

          Appreciate a quick help.
          Dear Satya,

          Kindly write to [email protected] with your contact number and screenshot of the promotional messages.

          Regards,
          Priya
          Future Group
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            V
            vgsharma
            from Noida, Uttar Pradesh
            May 28, 2017
            Resolved
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            Address: Ghaziabad, Uttar Pradesh, 201014
            Website: Big Bazaar

            Went to the store for checking the cashback committed against purchase higher than Rs. 8000/-. While submitting the complaint to Abhijeet Kumar, he was arrogant and rude and went to a level of shouting and remarking that he is not my employee to listen. When asked to pen down the complaint he straight away refused to take the complaint imparting much of a insult to me as a customer. Moreover, exposing Big Bazaar's attitude towards it's customer. I had to return without giving any feedback, and much of a agony. I, being a customer who atleast spends more than Rs. 10000/- a month in Big Bazaar, am really disturbed on this fact and seek a stern action against Abhijeet Kumar, who leave caring, doesn't even treat customer as Human.

            Please let me know if any further details are required from my side to initiate action against such a arrogant employee who doesn't even bother to put Big Bazaar's reputation at stake.

            Await a line of confirmation in this matter.

            With regards,
            Vikas Sharma
            +91-[protected]
            Jun 28, 2017
            Complaint marked as Resolved 
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
            Verified Support
            May 28, 2017
            Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
            Dear Mr. Sharma,

            Sorry for the experience you had at our store. Please share your contact details at [protected]@futuregroup.in so that I can take it up with the team.

            Regards,
            Priya
            Future Group
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              G
              gbpreeti
              from Rohtak, Haryana
              May 25, 2017
              Resolved
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              Address: Chandigarh, Punjab, 160047
              Website: future pay big bazar

              From Big Bazar, Elante Mall, Chandigarh I have shops items of worth 3040/-. At the time of billing the items must be picked and kept in bag by helper, bit instead of that I myself kept each and every item for billing and after billing the person who billed my items keeping that in my bag haphazardly and out of that 2 colddrink bottles which I have already billed was not kept in bag. That's a big blunder.we are shopping in bb for our ease not for the sake that they will take money for all items and kept half of them. So I request that please cask back in my future wallet 140/- cost of 2 1.5 litre cold drink.
              Jun 25, 2017
              Complaint marked as Resolved 
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
              Verified Support
              May 25, 2017
              Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
              Dear Customer,

              We regret the experience you had at our store. Request you to write at [protected]@futuregroup.in with your contact number and bill copy so that I can raise this issue with the concerned team.

              Regards,
              Priya
              Future Group
              I had purchased a chocolate chip cake on Tuesday 23/05/2017, from big bazar, Phoenix mall velacherry chennai, the expiry date was 26th may but found the cake was full of fungus.I understood that this has happened to many other customers.need strict actions to be taken. Mostly these food are consumed by kids. Plz do needful.
              Dear Rajani,

              Regret the inconvenience caused. Kindly share your contact number and the store details at [email protected] so that I can take it up with the team.

              Regards,
              Priya
              Future Group
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                G
                Gopal prasad thiwari
                from Mumbai, Maharashtra
                May 24, 2017
                Resolved
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                Address: 560010

                Wen i went to Bangalore big bazar near Iscon temple Rajaji nagar I have purchased all grocery and while biling when i swiped amount deducted but bill is not generated but i got received debit sms and once again they make me to made the payment second payment happend and i got second debit sms.
                Amount is 2179/-

                Kindly do the need ful for refund the amount
                Jun 24, 2017
                Complaint marked as Resolved 
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2017
                Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                Dear Mr. Gopal,

                Please write at [protected]@futuregroup.in with your contact number so that I can take this up with the team.

                Regards,
                Priya
                Future Group
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                  C
                  chandum0505
                  from Hyderabad, Telangana
                  May 23, 2017
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh, 500027
                  Website: www.bigbazaar.com

                  Today i purchaged 29 clothes, disc items-4 of bill amt is 13, 760 rs, they offered 100 to 200 t24 recharge free talktime. When i asked the sales executive for recharge, she told that it will get soon... I asked her 3 to 4 times in the mean time... But she she explaines same thing... But until i didn't get any recharge. So i will raise a complaint of bigbazar sales tilling executive.
                  Time sharp at 6pm evening.
                  Kacheguda bigbazaar girls clothing counter. Hyderabad
                  Jun 24, 2017
                  Complaint marked as Resolved 
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  Verified Support
                  May 24, 2017
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                  Dear Customer,

                  Please write at [protected]@futuregroup.in with your T24 number and alternate contact details so that I can take this up with the team.

                  Regards,
                  Priya
                  Future Group
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                    D
                    deepti gauhar
                    from Noida, Uttar Pradesh
                    May 17, 2017
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    I want to exchange the size of 2 t-shirts​.. I got medium size instead of large one. Please help me out. I brought it from gip mall noida from your store. But i throw bill out and i want to gift that pair. Please sir let me know if there's any chances to exchange that product. I want the large size.. Other wise i think there is no use for the medium size.
                    Jun 20, 2017
                    Complaint marked as Resolved 
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2017
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                    Dear Ms. Deepti,

                    Please write at [protected]@futuregroup.in with your contact number so that I can take this ahead with our team.

                    Regards,
                    Priya
                    Future Group
                    I am Kalpana. And I was eligible for rupees 1000 on future pay as a result of public holiday sale offer. But I could not avail the service as I did not receive 250 in my future pay wallet. I was asked to contact the customer care and they r reluctant enough to even answer the query. Kindly look into the issue.
                    Dear Ms. Kalpana,

                    Please write at [email protected] with your contact number and store details so that I can take this up with our team.

                    Regards,
                    Priya
                    Future Group
                    I have purchased 1.5 T split AC on 11th may from pune singad road big bazar & it was installed on[protected], and not working since installation.Now they are telling that it is manufacturing defect and AC will be replaced, but when god knows.

                    I cant under stand how in knew AC it can happen.

                    BKSAXENA [protected].
                    Dear Customer,

                    Apologies about this. I've raised this with our team and they shall connect with you. Please write to me at [email protected] with your reference id 8836 for future correspondence.

                    Regards,
                    Priya
                    Future Group
                    Dear Customer,

                    Greetings from Future Group!

                    As per the update received I understand the issue has been addressed as per your convenience.

                    Let me know if you require any assistance further.

                    Please share your feedback and suggestions at [email protected] it will help us to serve better.

                    Regards,
                    Priya
                    Future Group
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                      N
                      Naresh Trikha
                      from Kachhwa, Uttar Pradesh
                      May 16, 2017
                      Resolved
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                      Address: Gurgaon, Haryana, 122001
                      Website: [email protected]

                      We had purchased an admiral from them on 22-3-17, they said we will receive product by 24-4-17, it was my marriage so I needed it,
                      But when we did not receive, we started calling them, to which they said, it is getting delayed and after calling them 5-6 times, they finally said their entire lot got cancelled so they can not deliver that product,
                      When we asked about our refund, they said the same day it will come,
                      After visiting them 4-5 times, still I have not received my money, they are saying to contact customer care, customercare people say to contact gurgaon ambience store, from where we had purchased.
                      It is a total harassment .
                      Seek your intervention.
                      Jun 18, 2017
                      Complaint marked as Resolved 
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2017
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                      Dear Mr. Naresh,

                      Apologies for the experience you had with the services. Request you to share your contact number at [protected]@futuregroup.in so that I can take it up with the team.

                      Regards,
                      Priya
                      Future Group
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                        M
                        manju gorang
                        from Delhi, Delhi
                        May 16, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700030

                        Big bazar profit club card no. [protected] purchased from diamond plaza dum dum branch. Card has expired. Balance amount refund is denied by the branch. I was told that money will be refunded automatically to my account of money remains in card after validity period. But now, mr. Raju koley the loyality dept head is very adamant that i have to produce single account holder cancelled cheque and pan card for refund. I was not informed of any of theses conditions verbally or written about documents at time of card purchase. He is not accepting my salary account cheque as it is joint account. Also my pan card is in my maiden name. Yours is a bis organisation and such petty theft is not acceptable as it leaves the customer feeling cheated. Kindly do needful so that i get my refund without hassles.
                        Jun 21, 2017
                        Complaint marked as Resolved 
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                        Verified Support
                        May 16, 2017
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                        Dear Manju,

                        Regret the inconvenience caused. Kindly share your contact number at [protected]@futuregroup.in so that I can take it up with the team.

                        Regards,
                        Priya
                        Future Group
                        Transaction of purchase at big bazar on or before 23.4.2017 will earn 1000 payback points equal to rs.250. not got credited till now. payback says delay is at big bazar end ?
                        Dear Customer,

                        Please share your contact number and store details at [email protected] so that I can take it up with the team.

                        Regards,
                        Priya
                        Future Group
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                          A
                          Anupam Kataki
                          from Mumbai, Maharashtra
                          May 4, 2017
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                          Address: Kolkata, West Bengal, 700094
                          Website: HOMETOWN

                          I have bought presto 6 seater dining table[protected] and presto dining chair set of[protected] order no [protected] and invoice no 94015978 from hometown store of mani square mall at kolkata but i am extremely disappointed to see the finishing quality of the products. Product was delivered on 28.04.2017 but the fabric on the chairs are already coming out and wooden lining on the legs of the table are also coming out. Kindly look into this on priority else i will have to take the help of consumer court.

                          Regards,

                          Anupam kataki
                          Ph - [protected]
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                          May 04, 2017
                          Updated by Anupam Kataki
                          Just now I got a call from [protected] and he was asking for the details of the card with which I made my payment. When I asked him why he wants this detail...he disconnected the line.
                          May 04, 2017
                          Updated by Anupam Kataki
                          I am also going to file a police complaint against this no. as I have recorded the conversation.
                          Purchased 1 pears soap but billed for 8 pieces.my VAT TIN:[protected]
                          DATE 30.4.17, 20:10 hrs...cash memo no:0035564 Tr:20081 St:4843
                          Dear Maneesha,

                          Regret the inconvenience caused. Kindly share your contact number and the store details at [email protected] so that I can take it up with the team.

                          Regards,
                          Priya
                          Future Group
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                            S
                            Sanju Samantha
                            from Kolkata, West Bengal
                            May 1, 2017
                            Resolved
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                            Resolved

                            Address: Purulia, West Bengal, 723101

                            Sir/madam, today on 1/5/2017, evening 5 pm, I went shopping in big bazaar, purulia city centre mall, and left my payback card at the billing counter. My payback card no. as printed on the cash memo is 9401XXXXXXXX8602, and the cash memo no. is 0409577. I have earned quiet a good amount of payback points and now if i dont get it i would loose all that. What do I do now? Plzz help.
                            Jun 4, 2017
                            Complaint marked as Resolved 
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                            Verified Support
                            May 04, 2017
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                            Dear Mr. Sanju,

                            Regret the inconvenience.Please share your contact number so that I can take it ahead with the team.

                            Regards,
                            Priya
                            Future Group
                            Hi

                            You can call PAYBACK call center[protected] and block your card .
                            I am fed up of reading messages from big bazzar. please unsubscribe my number [protected].
                            Dear Mr. Arshpreet,

                            I have raised this with our team.Rest assured your request has been processed.

                            Regards,
                            Priya
                            Future Group
                            Even after 4 days if delivery no one showed for assembly of the product.It us lying around unattended and i need immediate assembly if the product
                            Dear Suahma,

                            Sorry for the experience you had with the service. Please write to me at [email protected] with your contact number and store details so that I can raise this with the concerned team.

                            Regards,
                            Priya
                            Future Group
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                              G
                              Gurpreet Sambhy
                              from Chennai, Tamil Nadu
                              May 1, 2017
                              Resolved
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                              Resolved

                              Address: 600042

                              Big Bazaar
                              Phoenix Market City, Velachery Main Road Velachery
                              Chennai
                              Tamil Nadu-600042
                              Today : Dated -01-May-2017
                              VAT TIN: [protected] W.E.F 13.04.2016 CIN: I 51909MH2007PLC268269

                              I have purchased the set of 2 Hangers and completed the billing of items as given below6 Pcs Big1 Hanger : Rs G VAT 5% 9.29 and Base Amt: 185.71 Total Amt 195.

                              But the System has calculated 3 times and 1 time deduction as you can very much see in the given bill.

                              There is too much of billing goof-up. request to all users kindly check it before leaving counter and request for full bill free.
                              Jun 2, 2017
                              Complaint marked as Resolved 
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                              Verified Support
                              May 02, 2017
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                              Dear Gurpreet Sambhy,

                              Regret the inconvenience caused. Kindly share your contact number at [protected]@futuregroup.in so that I can take it up with the team.

                              Regards,
                              Priya
                              Future Group
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                                A
                                Apuroopa Yamajala
                                from Hyderabad, Telangana
                                Apr 30, 2017
                                Resolved
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                                Resolved

                                I have purchased 3 belts on 27 4 2015 around 4:00 pm at big baazar tarnaka, hyd. I have later realised that i purchased belts of smaller size and wish to exchange them. I have all the three products in their true shape and size along with the price tags but somehow misplaced my bill.
                                So i request you to do the needful immediately.
                                I wish you wold let me exchange my products
                                Jun 3, 2017
                                Complaint marked as Resolved 
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                Verified Support
                                May 02, 2017
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                Dear Customer,

                                Kindly share your contact number and exact store details at [protected]@futuregroup.in.

                                Regards,
                                Priya
                                Future Group
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                                  A
                                  amidee
                                  from Satrikh, Uttar Pradesh
                                  Apr 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226008
                                  Website: Hometown

                                  A bed was ordered on 25th of march and was delivered on 26th of april. Then called for installation so finally after 6 days a man came. When opered the wrapped bed fitting some fittings were missing and broken. Finally installation again delayed and the people in hometown some "Raval" and " deepak srivastva" dint even bother to pick the call. Its my first n last shopping with hometown with such a bad sorry worst experience and would suggest u all not to go with hometown. Hopeless. 0 stars.
                                  Jun 3, 2017
                                  Complaint marked as Resolved 
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 02, 2017
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                  Dear Customer,

                                  Regret the inconvenience caused. Kindly share your contact number and the store details at [protected]@futuregroup.in so that I can take it up with the team.

                                  Regards,
                                  Priya
                                  Future Group
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                                    R
                                    Rakesh Garg 2017
                                    from Nagpur, Maharashtra
                                    Apr 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra, 440010

                                    Your floor manager mr vishal never available at the floor to resolve the customers issues. Behavior of sales man mr sachin gaikwad is far from satisfactory and he is very arogent. He use to start man handling with the customers. He use to say no one has authortiy in the company to remove me you may make complaint to any one in the company. Such type of person is tarnishing the image of the company. Stern action must be taken against the such person
                                    Jun 4, 2017
                                    Complaint marked as Resolved 
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 30, 2017
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                    Dear Mr. Rakesh,

                                    We apologize for the experience you had at the store. Kindly share your contact number and exact store details at [protected]@futuregroup.in so that I can take it up with the concerned team and ensure better service in the future.

                                    Regards,
                                    Priya
                                    Future Group
                                    May 01, 2017
                                    Mani l o l i t a's response
                                    mani [protected]
                                    am uploading this complaint, , pls enquire, , resolve, , , pls
                                    Verified Support
                                    May 04, 2017
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                    Dear Customer,

                                    Regret the inconvenience.Please elaborate on your concern with your contact number and store details at [protected]@futuregroup.in so that I can take it ahead with the team.

                                    Regards,
                                    Priya
                                    Future Group
                                    8521522709771302373407
                                    BIG BAZAAR MADURAI
                                    1190.50
                                    07/04/2017

                                    INV NO: 0172276

                                    pls refund my amount, , ,
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                                      T
                                      Tttyagi_2004
                                      from Bengaluru, Karnataka
                                      Apr 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore Urban, Karnataka, 562125
                                      Website: www.bigbazaar.com

                                      Hi, i already have called big bazaar and been to the store several times. Complaint numver logged with future pay is 7141593 on 5th april 2017 and since then i have been listening to their fake promises to initiate refund in 24-48 working hours. Been waiting for the refund ever since. I don't know who to approach now or what to do, perhaps complaining to police for a fraud is the only thing left to do now.
                                      May 31, 2017
                                      Complaint marked as Resolved 
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 28, 2017
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                      Dear Customer,

                                      Apologies about this. Pls write at [protected]@futuregroup.in with ur contact number and store details. Will take it up.

                                      Regards,
                                      Priya
                                      Future Group
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                                        G
                                        gajrajsinghdiggi
                                        from Delhi, Delhi
                                        Apr 28, 2017
                                        Resolved
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                                        Resolved

                                        Website: bigbazaar.com

                                        I receive unnecessary sms on [protected] from bigbazaar's public holiday sale. Please block my above mentioned mobile number for sending sms from dm-paybak.
                                        I don't want any more such sms'
                                        Grab 1000 payback pts on spends of rs1000 today+rs1000 in future pay on rs4000 spends in bigbazaar's public holiday sale
                                        To optout, sms optout to [protected]
                                        Tnc
                                        May 30, 2017
                                        Complaint marked as Resolved 
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 29, 2017
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                        Dear Customer,

                                        I've shared your request with our team and they will do the needful at the earliest. Please write at [protected]@futuregroup.in if you require any assistance in future.

                                        Regards,
                                        Priya
                                        Future Group
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