Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Future group & big bazzar is running ponzi scheme where they claim that after shopping they will credit cashback in future pay wallet.in most of the cases they are not doing the same as has been the case with 2 of my family member numbers. On continuous follow up intitally future group gave false promise of doing the needful in 1 -2 days but later on the customer care said that store from where purchase has been made will do it while store said they have done everything required to be done from there end. It is just a fit a proper case of cheating and fraud by future group which should be highlighted in media also.

Future group & big bazzar is running ponzi scheme where they claim that after shopping they will credit cashback in future pay wallet.in most of the cases they are not doing the same as has been the case with 2 of my family member numbers. On continuous follow up intitally future group gave false promise of doing the needful in 1 -2 days but later on the customer care said that store from where purchase has been made will do it while store said they have done everything required to be done from there end. It is just a fit a proper case of cheating and fraud by future group which should be highlighted in media also.

This complaint is against central store, oberoi mall.
This is in reference to the complaint raised on 01/01/18 regarding charging extra money than mrp mentioned on the product.

I was informed that i will be getting a call within 48 hrs however even after following up so many times, i have not received any call yet.

Issue is that we never expected from such a big store that they can also play with the billing.
So many times i have shopped from central and i have never checked the bill. This is the 1st time that i checked it, so there might be chances that u would have charged extra during our previous billing as well. This is like fooling your customers.

This is like breaking trust, although it's not a big amount but still what is the difference left between the small shops and stores.

Dear customer, thank you for reaching our service team. We acknowledge your complaint ref no ct[protected] registered on 01/01/2018 12:33 for action at our end.

Even after following up so many times i have not got any solution.

We bought golden harvest atta (1kg pack of two), which we purchased it last month december 2017.in which we found dead white worms and black insect in the rolled out chappathi dough. On, doubt i put the atta in a bowl and strained it by pouring some water and was shocked to find dead white worms floating on top of the bowl. How can anyone trust in buying this brand again. We did not expect such kind of negligence from such a big brands. I checked the expiry date of the pack before buying itself and it was dated 1.11.2017 and it had three months time.
I have the big bazaar bill with me.

I bought a jeans last month from big bazaar at the time of their jeans day offer which offers me to give a free tshirt and 500 cashback in 2 installments in january and february in my future pay wallet. I got the tshirt then and there but Its already 3 jan today and i havent got any cashback till now. Also when calling to your customer care, they are giving a coupon code and limiting this amount usage to just FBB products which is not according to what was mentioned in Your offer terms and conditions. Kindly see to it and give my cashback of this month of 250 asap.

I bought a jeans last month from big bazaar at the time of their jeans day offer which offers me to give a free tshirt and 500 cashback in 2 installments in january and february in my future pay wallet. I got the tshirt then and there but its already 3 jan today and i havent got any cashback till now. Kindly see to it and give my cashback of this month of 250 asap.

I went to big bazaar of my city Ludhiana that is inside silver arcs. After we did all our shopping, we stood in the queue for about 45 min. When our turn came one of the products didn't got tag, i told them to leave that item, on insisting i went for the tag and when i came back the person at the counter cancelled our bill asked my mother who was standing there, to step out so that he can bill other customers. That was very humiliating. We dumped all the items and walked away from there. That was really a very bad experience for us... This incident will forbid us to enter that store again...

This is shwapnel kumar ghiria holding future group profit club card [protected] of rs.10000 and holding profit club card [protected] in the name of my spouse samriddha ghiria of rs 5000 purchase in the month of march 2016 and april 2016 respectively from kolkata big bazaar was unable to use both of my card since march 2017 as i was out of india with my family and travelled to capetown for official purpose. No one were available back in india to use my card in my absence but when i came back to india in the month of december 2017 and tried to use my card then i came to know from customer service desk that both of my card has been lapsed as 18 month validity period is over and only priciple amount left in my card will be refunded back on providing identification details and cancelled cheque.

I would request you to please allow me to use full balance on my card of amount rs.1578.45 and rs. 2863.3 respectively as an exception as i was not in india and also it was my hard earned money which i invested to get the profit of rs. 2000 and rs. 1000 respectively

I have apply n get my sbi credit card through bank bazaar. My application number is #[protected].in the card details, they are mention 1st year annual fee is zero. But my first month statement sbi charge rs.500 first year annual fee. I raised my complaint to bank bazaar customer care.
My query tickect no is 243887. After 3 days they dont reply me. They r cheating customers. So don't apply through bank bazaar.com

I bought a table 2 months back from hometown panjagutta. The table which was delivered was completely different and therefore i told them to replace or return. They could not replace as all the pieces were defective and hence they said we will refund. Refund will take 15 days. It has been 6 weeks and i keep calling them every other day. I am tired of all this. I think bajaj allianz will deduct another emi next month for the item which i am not using. This behavior is intolerable from hometown.

Hi priya,

I bought a trouser in mysuru branch big bazaar, and the tailor was not available to do the alterations. Since, i have moved to bengaluru and i want to get it done from big bazaar branch near to my locality in bengaluru.

Could you please resolve this with no extra costs for alterations in different branch. (I have purchase bill with me).

In case of clarification, your staff can call me.

You have resolved all my previous complaints, i hope that, this will be addressed happily as before.

Hi
I bought apparels from central bangalore.
After deducting discount extra 5% are charged.
While mrp already included gst levied as per product category.
Than why additional 5%. This is a case of double taxation.
I have attached the bill. Check the 1st 3 items which were buy 2 and get 1 free.. And check last 2 items which were at 20% discount.

At big bazaar, bailey road, patna, i have submitted a coupon of rs.300.00 at billing counter but after some time counter boy said that u have not submitted any coupon. I've seen all the process in cctv and found that i was correct but your managers and other employees deny the matter and misbehave with me. Take it seriously.. This is my very bad experience with big bazaar first time. Shame on big bazaar, bailey road, patna.

I am a customer of big bazar for more than last 15yrs. On 22nd december 2017 i visited big bazaar (Future retail ltd) at z square kanpur. I ask some clarification regarding charged taxes on discounted prices. Their representative told me to talk with manager mr ravi who was so rude and irritating person in his behaviour that the things which other staff was accepting, he start shouting and threatened me to leave the premises or purchase the product as it is (Can be verified in cc tv footage of around 7.00pm to 7:30pm).
Gst council has already ordered that shops can't charge any tax on the goods selling at discounted prices but still they charged additional gst on every discounted item. When i told them that this is illegal, mr ravi just start shouting that whether you purchase it or leave the premises (Like they don't need customers).
Just to make all things on record i purchase the product and attaching the bill with this complaint and it can easily be seen that the items​ which weren't at discounted prices are not been added with extra tax because taxes​ are all inclusive in mrp but the items at discounted prices have been charged with extra tax which is totally against the law.
Before going to consumer forum i just make it in the knowledge of future group on their web site also.
I want my money back that has been charged illegally and also demand a compensation for the mental harassment which is resulted all because of ill behaviour of your manager mr ravi who is sitting for the customer's​ service but not at all giving any service to the customers.

Aditya gupta
Mail id - [protected]@gmail.com

Respected sir/madam,
I want to complain about a cashier at big bazaar boisar his name is rahul thakur. While proceeding for payment he started misbehaving during the time of payment. He is using very false and bad language with the customers. I hearby request you to take strict action against him. I assure you that due to this matters the reputation of big bazaar boisar is lost completely. Hence kindly take strict strict action against him

Hi, i bought a samsung phone worth rs.14900 from big bazaar in october. At the time of purchasing, i was told 0% processing fee + 0% interest on converting the payment to emi. However i will be paying rs.1100/- more to bank for this transaction. I have raised complaint with store - bb[protected] but no response yet.

As a customer, am feeling cheated.

I purchased the card for 1000 rs and was told by the representative big bazaar banaswadi that the same is accepted at all big bazaar outlets, but on a recent visit to my relatives in faridabad i found out from their customer care that this was only accepted at the place where i bought it from. They are training their staff to lie to customer s so that people visit their stores more often. This is fraudulent!

I was purchased child jacket and swiped my debit card of, bank of india and terminal swiping is showing error and amount deducted from my account and big bazar staff is saying sir your amount is auto refund in '72 hour (07/12/2017-08 :10pm) and till date i am not getting deducted amount one thousand seventy nine rupees (1079) so kindly help me what can i do my contact number is -[protected]' [protected]

Regards
Nafish ansari

I am ashok, regular customer of big bazaar and my mobile number is [protected]
I have received a code from big bazaar to my mobile [protected] in november ending

For purchase of rs. 999, use the code and get 200 off

Re-send the code for the same above mobile number [protected]

I am old customer of big bazaar at visakhapatnam and various other cities

I called to customer care to re-send the code but they didn’t responded properly,

So re-send the code for 200rs off on purchase of rs 999, i want to purchase for rs 999 but the offer code for discount of rs 200 is deleted from my mobile,

Please re-send code as i have not used the code till now which u can recheck with my mobile number

Please do this at the earliest as it is a small thing

Ashok

[protected]

Hi,
Hi, this is maheswari from nuzvid, india. Please help me in returning my items to a bigbazar store
We purchased two night pants on 3 rd of december in vijaywada big bazar store and we want to return those two night pants. We applied savings card on the same day. I have lost the bill of those two iems and can you please help me in returning the items to big bazar store vijaywada