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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 107

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S
Suraj Kumar K
from Bengaluru, Karnataka
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amount deducted for failed transaction

Address:Bangalore, Karnataka, 560094

I had purchased in bigbazaar hebbal bangalore on[protected]
Batch number : 000894 ;
Inv num : 007960
Tax inv no : [protected]
At 12:49 hours.
1 transaction got failed as per their receipt but the amount got deducted. On showing the sms and bank passbook the supervisor said it will be refunded within 48 hours and made another transaction. Hence leading the amount to get deducted twice.
It's...
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Himaja Yanduri
from Avanigadda, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit of money into future pay wallet

Address:Krishna, Andhra Pradesh, 520001

I have bought good worth rs6000 and as an offer, the big bazaar department has to send me rs1500 in installments for 12 months. This was the offer and i had to shoot to avail this
Unfortunately i didn't receive any balance in my future pay wallet
Not even a single rupee is sent into the wallet
Hope u get this fixed soon
Very dissatisfied with this poor assistance...
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S
Shavya Chandra Shekar
from Hyderabad, Telangana
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pf

Address:500061

Dear sir or madam

This is chandra shekar and i have been worked as a adm in big bazzar hyderabad for a period of 4years that is from 2001 to 2004 and i have apply for of but i dint received any thing so i kindly request u to help me is this matter for further process and as i don't have any information about my pf number kindly assist me and help me from this issue..

Regards
Chandrashekar
[protected]...
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S
Sailesh Pattnaik
from Hyderabad, Telangana
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ezone - bhubaneswar unwilling to refund

Address:Khordha, Odisha, 751007
Website:www.ezoneonline.in

Hi,

I have purchased a cell phone from ezone - bhubaneswar under the cashback scheme of 10, 000 rs on april 23 2017.

It was promised at the time of the purchase that money would be refunded to my bank account within 90 days of purchase.

It's been more than 4 months i have not received the amount and when contacted the store is declining to refund the cash back.

This is emotional...
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P
Parth.goyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing (charging more than mrp)

Address:New Delhi, Delhi, 110070
Website:www.bigbazaar.com

Bought a ketchup bottle from big bazaar recently and paid the amount after getting the bill and went home. Checked and found that there was a mismatch of prices on the bill and the mrp printed on the bottle.

Now, if future group had been providing discounts, it would have been great!
But, the fact that they are charging more than the mrp is a plain and simple scam that is being run throughout the country!!
br...
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Pallavi Nirmal
from Yaval, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discount card offer

Address:Pune, Maharashtra, 411023

Hi team,
This complaint is regarding the discount card given in big bazaar, abhiruchi mall in the month of july/august. The sales lady convinced us to purchase the discount card which gives 10%off on total bill, when she was convincing us she told us that we can use it in any big bazar store for next 12 months.

Now this month we visited big bazar kothrud store and during the billing when we showed the card the person...
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A
akanksha0094
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about poor management and ill mannered staff

Address:Khordha, Odisha, 751024

On 3rd september 2017 i had hell experience with big bazzar staff and security guards. And this is not the first time i have seen this behaviour of staff members. They are non co-operative, lazy and ill mannered which i have not seen in any other outlet. And i don't know why but most of the time only a part of billing counter is at work and rest are closed and staff seems to be chilling. But on 3rd september 2017 it was height of everything....
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V
vicky molpha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift voucher coupon

Address:Udupi, Karnataka, 576101
Website:www.bigbazaar.com

Dear sir
This is with regard to a gift voucher i won after a purchase of more than rs 3000 made by me in the month of july. The gift voucher offered rs 2000 discount on any one item amongst microwave owen\electric cooker.
Because the big bazaar was running out of stock for the micro wave oven, the attendant only took my details and conveyed to me that i will be contacted after the recovery of the said item. But the big bazaar...
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H
Hefin Dsouza
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible and unprofessional behaviour (product not delivered yet)

Address:Thane, Maharashtra

Ref : ht[protected]

I had placed this order on 19th aug and the store in charge made a commitment saying that the delivery would be made by 31st aug, when i contacted your customer care on 30th aug around 8:30 pm they told me that the store would call me at 11:30 today i. E 31st aug with the update. But the store did not call me so i called ur customer care again at around 12:50 and again your executive told me that the store...
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Rohini_Gosavi28
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received monthly kamai offer 300 rupees cashback

I am rohini from pune.
I shopped for rs. 3050 inr on 6/08/2017 big bazaar said cash back money will be added to future pay wallet in 10 days. But i didn't received cash back. After 10 days i called future pay and i came to know that big bazaar made mistake will entering my contact number. My last digit of mobile number was wrongly entered, so the future pay customer service said they registered my complaint and correct my number and...
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J
javedg
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsolicited messages

I keep getting messages from them about different offers. I am not interested in any of their offers. I rarely use big bazaar. They dont give option for unsubscribing from text messages. Please stop sending these sms. I am absolutely not happy with this. This is an intrusion into my time. Please remove my number from your list and spare me this harrassment...
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Imran_Rizvi
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order number 2000139443 refund not processed.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased a Sofa set and and a coffee table on 6th May. on 22nd may i got a call from HomeCenter customer care saying they dont have a coffee table in stock and they will take one month for arrange the same. Hence, i had to cancel the coffee table and asked for refund.
I visited the store couple of times but was informed that the refund will be transferred to card in 3-4 weeks.
Its almost 2 months and with multiple...
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H
Harpal Mewada
from Korba, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile

Address:Sehore, Madhya Pradesh, 466001

I bought a mobile from big bazar it was very bad. I want refund of this product please help me please please please please i am giving my number [protected] i want refund. Please provide refund u request you to please provide refund i giving. My number [protected] please help me if yoy help me i pray for you please help me please provide refund to me of this product pleade please please help me...
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N
nirvandas
from Dibrugarh, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big bazaar savings club card

Address:Kolkata, West Bengal
Website:www.futuregroup.in

I am a member of big bazaar profit club (Card no.[protected] for more than 2 years. On 18.06.2017 i also became a member of big bazaar savings club (Card no.[protected] after seeing its condition of “10% extra savings over & above our existing offers at store”.in its 26 numbers of terms and conditions mentioned overleaf of the letter issued to me with the card, nowhere it is written that this benefit will not be applicable...
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A
ashishcooldutt
from Patna, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing amount exceed on mrp

Address:800002
Website:www.futureretail.co.in

Misguided by big bazar as per the price of lijjat papad mrp price is 64 but they are billing 70 rupees. Please take the serious action against about the same because most of people ignore the less amount but they don't no this less amount profitable amount for the company. We are not absorbing these are less amount. They are not informing the customer for these hidden transactions.
Note - sending you the bill of fiture bazar and product...
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A.S.Bhatty
from Jodhpur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized redemption of payback card

Address:Kanpur, Uttar Pradesh, 208001

I had paid cash of rs.357.54 to your counter no.18 cashier mohd. Ibad against the retail invoice no.0029408 on 21.6.17 but i received a message that 280 payback points have been redeemed. I immediately informed the big bazaar staff and they took photocopy of the bill and my payback card assuring me that the points will be credited to my card within 24 hours.

However, till now the points have still not been added to my credit...
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Z
Zulfi001
from Trimbak, Maharashtra
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invoice amount

Address:Thane, Maharashtra, 401107

Hello,

I purchased some clothes from big bazaar outlet in margao, goa on 19th december, 2016. The invoice number for the purchase is 0008260 for the amount of 2706.00

Some of the items were returned on next day and a revised bill was produced.

The original bill was paid by my sbi credit card with the reference number ro6238.

After returning the items the difference amount of rs....
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ramya kadiyala
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding extra usage of my debit card.

Address:Udupi, Karnataka, 576104

I have purchased some items in bigbazar, and they have used my debit card 3 times saying some network error and they told amount will be refunded. But after 4 days i go nobody is ready to do that and they told its my responsibility to sort out with bank. They want me to go to bank and see to it. Seller name: chetan, big bazar, udupi branch. My question is why should i spend extra money and go to bank in manipal if that is no problem from...
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mallik1186
from Bangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forced to buy a clothing product which is not of my size

Address:560076

Dear respondent,

I have bought knighthood formal trouser in mysuru - 570004 branch, when i checked label details of trouser, it said 34 and i purchased it.

After returning home i tried the trouser. For my shock, "label" details show pant size 34 but when measured with tape shows size 38.

I went again, exchanged it to new one and customer care agent in that branch handed over me size 34 (Actually...
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V
from Bengaluru, Karnataka
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damaged recliner sofa delivered

Address:560064

This is called cheating and abusing your customers. Not sure this is how you deliver to all your customers.

I bought a 3 seater recliner and 2 single seater recliners and one tv cabinet on august 12th with an expected deivery date of 16th of august (Buyer's order no:- [protected]). 4 items were supposed to be delivered, the same was delivered on the promised date but 2 items damaged (The 3 seater and 1 single seater recliner....
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