Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Shoping experience in big bazar is rediculous as we do shopping in other leading stores also.i made a purchase of some garments n one of d soft tags hunged to my own clothes unknowingly when I made a trial.whats d need of soft tags as no where double tags are there .n staff misbehaved with me at gate as they were of impression that I m taking some garment without billing.its case of Sriganganagar .it has never happens at other stores n malls...

I had made a future group shopping card under which i used to get 7500 but recently i lost it along with my other necessary documents n i had lodge a F.I.R against it as well so, now when i went to the store they said they will re issue me a new card but its been like 15 days they haven't issued me a card nor they have contacted me, its me who has to call again and again . now when i called them they said they wont be able to reissue as the...

Hello sir,
I am ashwani mishra and live at dwarka. i went for shopping at bigbazar (mayur vihar ext) and purchased many items there and total bill was 2293. when i came at home and tally all the products' prices, found that i have been overcharged for 1 product which is "sahibaa hing 10g" product mrp was 50rs however price 60 rs have been mentioned in bill
This is not a 1st time for me, in past one more time i was overcharged...

Hi. This is mahesh from bangalore. Today i visited bigbazar in mahadevapura Phoenix market city bangalore . Lady in counter no.9 is very harsh and she was explaining benifits plans to customers who is before me and she is not even willing to bill my grocerys which i have picked in trolley. I asked her wheater this the right time to explain during peak hours that to during weekends .she is not even responding to me, she looked at me with attitude...

The cashier was not willing to serve while I stood in the queue. He told me to goto another counter as per him was busy with just One customer in front of me.While billing not for a single time he infirmed that I can get a Discount Voucher if the total amount is Rs 2500 whereas my total bill was Rs 2470.10.No smile, No conversations and a grumpy face. I have seems better staffs than his guy.I am attaching the bill copy for your reference....

आगरा में BIG BAZAR के बाहर कार पार्किंग के 10 रुपया लिए जाते हैं जबकि कोई दुकानदार पार्किंग के पैसे नहीं लेता . इस कारण मैंने और कई लोगों ने यहां आना बंद कर दिया हे . अब जब पार्किंग...

We went to shop at big bazaar mumbai central. There were a lot of issue the we faced there that needs to be looked into as soon as possible.

1) i had got a few coupons which i asked them to redeem when i went. The told me that the products were out of stock. I do bot understand if big bazaar can not afford to keep enough stock of products why do they give such coupons.Instead of the staff apologizing there told me that if...

I have purchased the above mentioned items from Hometown Ranchi on 26.05.16 & 29.05.16 and received the said item on 07.06.2016 after paying Rs. 1300 against Transportation charges, but after lapse of one month from purchase no one has contacted me to assemble the items for use after repeated persuasion to hometown Ranchi on 23.03.16 one person contacted to assemble the items demanding the Transportation & food(lunch) cost and other cost....

Its been 6 monts i have purchased clothing from central store jaipur and i have lodged a complain on this forum thrice before regarding the same issue but still the arrogant and disgusted staff of future froup or central store jaipur havent bothered to get in touch with me. Its highly frustatating on part of a genuine and loyai customer of any reputed organisation. I am filing this pcomplaint once over gain in a hope to get justice asap.br...

I bought 02 pcs of Stayfree sanatary napkin (Johnson & Johnsons) worth Rs 37/- each. The bill was charged Rs 80/- instead of Rs 74/- as the electronic bill was generated of Rs 80/-. This dicripancy has happened 2nd time with your store. Earlier there was an offer of 2+1 on Goldie Masale around Jan 2016 (might be on 2nd Jan), but I was charged for 3 pcs of Goldie Masale...

Yesterday (19-jun-216) I have visited big bazaar situated at the opulent mall, ghaziabad and shopped worh rs 2308/- and was in hurry, I have purchased 6 kiwi fruits and himalya toothpaste.
When I returned at home (sikandrabad far away 35-40 km from big bazaar and checked bill I found that at billing desk person did billing 12 kiwi ( purchased only 6 kiwi) and free toothpaste with himalya was not put into bag by billing person. Totally...

On last Saturday (18.06.2016), I went to big bazaar outlet located at 89 Forum mart, Kharvel nagar, Unit 3, Bhubaneswar-751001 and purchased few things.

One of the item was 23 pc easy life dinner set. The dimension of the dinner set box was 310mm*196mm*280 mm, which is not a very big item at all. It was o[censored]tmost surprising when the biller (Manoj Kumar Nayak) refused to provide carry bag for the item. When I asked him to return...

I had purchased a dining table and a shoe rack worth rs32000 from hometown ranchi on 30th may 2016. I was assured that furniture will be delivered with 12 days from date of purchase. The products were delivered on 14th june 2016.
Again i was told that the furniture fittings will be done in next 48 hours. I was contacted by some person but since yesterday i have not heard from him. I called up on hometown customer care, big bazaar...

I have purchased garments from biz bazar store, shoprix mall, delhi road, meerut (Up) vide inv. No.0008901 dt. 12.06.16 totalling rs. 2229.90 (Copy attached) but amount was charged rs.2477.90 (Copy attached).
Your persons are doing this fraud knowingly breaking the customers trust.
I am under metal stress since last night.

Following are my details :
Name : amit garg.
Contact : [protected].
E...

As per food bazaar home delivery challan no. 251739 dated[protected] for free home delivery of goods worth rs. 2786.65 bought (Bill no. 2-80642) from big bazaar store located in diamond plaza in jessore road, kolkata (Site code - 2518) we have not received the goods even after 48 hours have elapsed. Upon contacting the helpline they have registered a complaint (No. 7091042 dated 10/06/2016) but are unable to tell us when we are likely to...

Dear team,

There is a due payment exist against my cu13381006 in cibil report.
As per the details in the report.
The amount rs 2, 800/- is shown of a consumer loan which i had borrowed 2 years back from future group capital home town for sofa set which is closed as per the payment i have made.

I am applying for home loan so i need closure statement for the same.

Kindly do the needful...

We have ordered a home town tan leatherette sofa (Two seater sofa - 2 in number) with pepper fry in nov - 2015.
Order #[protected]
We got the sofa delivered in december.
But within a month of delivery we started facing problem. The leather near the hand rest corner got ripped off.
We have called up pepper fry customer care and they have suggested us to contact hometown.

We have called up hometown...

I purchased DJ & C Trouser teared within 2 months from purchase date
even though I payed amount around 1200 Rs, The quality so poor. Its didn't last for 2 months. The shop manager says we can exchange only within 15 days from purchasing. But I didn't payed for to use only 2 months.
So don't sell third quality garments for premium price.
I will make sure that my friends & colleuges dont purchase any products from big bazzar.br...

The vertical wooden boards of the Almirah frame have got buckled outwards causing gaps (see pictures) resulting into falling of horizontal shelves. Even after two visits the technician was not able to rectify the fault and gave the attached report in his job card.
Please send send a senior person to see the damage so that he can authorise replacement of the panels....

The feedback is about wrong billing in big bazaar (Jp nagar 2nd phase). One item was charged above mrp and other item was double charged failing to apply discount on it. On reaching the counter, they tried to convince us saying the discount was on another product. But finally, after the confirmation they had to payback the extra amount charged. This is just a complaint about the billing process that a company like big bazaar is following...