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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 116

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S
Saurabh Singhal Rahul
from Korba, Chhattisgarh
Jan 1, 2017
Resolved
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Address: Raipur, Chhattisgarh, 492001

SIr,
Today I visited Big Bazar for shopping. I select item worth Rs 260.25. When I gave my IDBI debit card to counter boy. He inserted my card in POS machine. But nothing happened. He again inserted this time also nothing happen. Then he inserted the card at next to his counter but nothing happened. Finally he returned my card saying that card is not working and you have to pay in cash. Unfortunately I had not cash 260 Rs. So I request him to cancel one item of my order and I paid 57 Rs in cash for 2 items. After purchasing I returned home. I checked my IDBI account. I was shocked. My balance was cut three times(260.25+260.25+260.00=780.50 Rs). I am very disappointed. Kindly return my money.
Feb 4, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Jan 01, 2017
Updated by Saurabh Singhal Rahul
Venue-Big Bazar Magneto Mall Raipur Chhattisgarh, G E Road
Thanks
Saurabh Kumar
Raipur
Chhattisgarh
[protected]
Verified Support
Jan 02, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Saurabh,

We are sorry for the inconvenience caused. Kindly write to [protected]@futuregroup.in with your contact number and store details. Our concerned team will get in touch with you.

Regards,
Priya
Future Group
Verified Support
Jan 04, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Saurabh,

Greetings from Future Group!

Please be informed that your PUK code is[protected].

After entering the code, it will ask for PIN number. It would either be 0000 OR 1234 by default. You have to give the same PIN number two times and whenever you switch off the mobile, it will ask for the PIN.You have to enter the same PIN which you entered earlier, otherwise your SIM will get blocked. I hope that you are satisfied with the assistance.

Please do share your feedback and suggestions (at [protected]@futuregroup.in) as it will help us serve you better!

Regards,
Priya
Future Group
I have T24 Mobile no. [protected] obtained from your Big bazaar, Hebbal outlet, Bangalore. Now the sim is locked and asking for PUK. Pl provide support to unlock the sim. I had contacted tatadocomo helpline but they could not resolve the issue. all my contacts are stored in sim pl resolve early.
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    P
    Pooja Dass
    from Bengaluru, Karnataka
    Dec 28, 2016
    Resolved
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    Address: 560085
    Website: Big bazaar consumer complaints

    This issue is relating to the big bazaar kathriguppe branch.
    Date 28/12/2016
    First thing - I bought a shirt at a counter which said it had 30% discount. But at the billing counter they said the discount did not apply to that and they refuse to cancel the item also.
    Second thing - I got a gift voucher from my office for 1000 Rs. And to purchase for the same I went to big bazaar. But at the counter again they refused to accept the gift voucher stating some lame reasons.
    So I had to pay the whole amount from my pocket and the gift voucher went for a waste!
    On top of that the staff was rude and ignored the issue.
    Is this the service you provide to your "valued customers"??
    Please look into the issue and resolve the same ASAP.
    I want my money back.
    Jan 30, 2017
    Complaint marked as Resolved 
    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
    Verified Support
    Dec 28, 2016
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
    Dear Pooja,

    We regret the experience you had at our store. Please send across your contact details at [protected]@futuregroup.in so that I can raise this with our team.

    Regards
    Priya
    Future Group
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      M
      Manohar Siddannavar
      from Mumbai, Maharashtra
      Dec 27, 2016
      Resolved
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      Resolved

      Address: 411057
      Website: www.consumercomplaints.in

      Hi team,
      I have done shopping on 3rd dec 2016 and done payment amount rs.3901.5 through my credit card but got deducted twice on same shopping amount 3901.5, raised complaint in big bazaar, xion mall pune, but not getting any positive reply
      Please resolve the issue

      Regards
      Manohar siddannavar
      Mobile: [protected]
      Jan 27, 2017
      Complaint marked as Resolved 
      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
      Verified Support
      Dec 27, 2016
      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
      Dear Mr. Manohar,

      We are sorry for the inconvenience caused. I've shared this with the concerned team and they shall get in touch with you. Kindly write at [protected]@futuregroup.in with your reference id 6488 for further communication.

      Regards,
      Priya
      Future Group
      On 30 Dec 2016 my account got debited thrice in big bazaar Bhayandar West
      Made complain but hasn't got my twice amount 2475 plus 2475 refund
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        H
        hem20
        from Delhi, Delhi
        Dec 25, 2016
        Resolved
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        Resolved

        Address: 110092

        Dear concern

        i purchased a spunk half jacket from big bazar mayur vihar extention store, i purchased the jacket having size xxl which was mentioned on the tag of the jacket but the actual size of the jacket is Xl which is mentioned in the jacket, when i go back to the store for the exchange their customer care and manager refuses for the exchange and did not attend my complaint.
        requst you to kindly help me regarding dis

        regards
        hem joshi
        [protected]
        Jan 30, 2017
        Complaint marked as Resolved 
        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
        Verified Support
        Dec 27, 2016
        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
        Dear Mr. Joshi,

        I've shared your issue with our team and they shall look into this at the earliest. Kindly write at [protected]@futuregroup.in with your reference id 6479 for further communication.

        Regards,
        Priya
        Future Group
        Verified Support
        Dec 30, 2016
        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
        Dear Mr. Joshi,

        Trust that the concerned team got in touch with you and resolved the issue raised. Hope that ticket ID 6479 is closed as per your satisfaction. Please write to me at [protected]@futuregroup.in if you require any assistance in future.

        Regards,
        Priya
        Future Group
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          A
          Amit Jayswal
          from Delhi, Delhi
          Dec 23, 2016
          Resolved
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          Address: 110092

          In have a purchsed a kids jacket from your haridwar oentagon mall outlet.
          when i reached Delhi I saw that the zip of jacket is not working.So I given that jacket to your V3S Mall big bazar outelt on 01/12/2016.
          They have taken jacket for repairs and told me take it on coming saturday i.e.03/12/2016. But after visiting numerous times they were not able repair that jacket till sunday & giving excuses like staff is not available etc.
          On sunday i argued that why you are not repairing that jacket then after their sales manager of V3S Mall Vikas Minar road outlet started giving excuses that haridwar outlet damage we will not take.
          As i was told in haridwar that you can exchange/get repaired from any of Big Bazar outlet.
          So I was very disstaisfied from the Big Bazar Services.
          kindly take strict action against the sales manager of V3S Mall Vikas minar Road Laxmi Nagar.
          Jan 26, 2017
          Complaint marked as Resolved 
          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
          Verified Support
          Dec 26, 2016
          Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
          Dear Mr. Amit,

          We are sorry for the experience you had with our services. Request you to write at [protected]@futuregroup.in with your contact details so that I can raise this issue with the concerned team.

          Regards,
          Priya
          Future Group
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            B
            Beenapradeep
            from Ahmedabad, Gujarat
            Dec 22, 2016
            Resolved
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            Address: Gurgaon, Haryana

            It's very disappointing to find such a big company working in a very unprofessional manner. I have purchased furniture from home town ambiance gurgaon new delhi. Iafter the full payment our stuff is not been delivered to us on the said date. They never even bothered to intimate us about the delay. Even after making so many calls to them we are not getting any satisfactory reply from their end.
            Jan 22, 2017
            Complaint marked as Resolved 
            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
            Verified Support
            Dec 22, 2016
            Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
            Dear Ms. Beena,

            We apologize for the inconvenience faced by you. Kindly share your contact number at [protected]@futuregroup.in so that I can take it up with the concerned team.

            Regards,
            Priya
            Future Group
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              R
              Rashmin Dighe
              from Mumbai, Maharashtra
              Dec 20, 2016
              Resolved
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              Address: Mumbai City, Maharashtra, 400063

              We have an IQIP safe installed at our residence, purchased from HomeTown, Mumbai. Although the purchase was made 3/4 years ago, the safe was recently installed, brand new condition as it was kept packed after purchase.

              During the last battery change, the safe has locked itself & we are unable to locate the keys. Please contact ASAP on +91 [protected] / [protected] & provide assistance in how to open the safe. - Mr.Rashmin Dighe
              Jan 23, 2017
              Complaint marked as Resolved 
              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
              Verified Support
              Dec 22, 2016
              Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
              Dear Mr. Rashmin,

              We have shared your request with our team and they shall get in touch with you at the earliest. Please write at [protected]@futuregroup.in for future correspondence.

              Regards,
              Priya
              Future Group
              Verified Support
              Dec 23, 2016
              Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
              Dear Ms. Rashmin,

              Trust that the concerned team has got in touch with you and have addressed your concerns.

              For further help regarding the matter please call the service center helpline:[protected].

              Regards,
              Priya
              Future Group
              i have a similar problem.
              I bought the IQIP electronic safe from hometown 5 years back. My safe box password is not working. I locked my master key inside safe box. Please share the solution and contacts in bangalore for repair.
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                S
                shirish2konde
                from Pune, Maharashtra
                Dec 20, 2016
                Resolved
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                Address: Nagpur, Maharashtra

                I had bought led tv from e zone, big bazaar, empress mall, nagpur on 27th of october as my shopping was above 25000 and festive gifting offer was going on i also booked koryo oven on 29/10/2016 by paying 1999/- and concern person assured me of home delivery once the product is available with them. Now till today i haven't received my delivery of oven. Now they are telling that product is already delivered at my address and i am 100% confident product is not delivered. Either your delivery person might have delivered it at wrong address or some wrongdoing is done from your side. And i do not find any satisfactory response now. So make sure product will be delivered as early as possible.
                Jan 22, 2017
                Complaint marked as Resolved 
                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                Verified Support
                Dec 22, 2016
                Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                Dear Mr. Shirish,

                We regret the inconvenience caused. Please share your contact number at [protected]@futuregroup.in so that I can take it up with the team and they shall do the needful at the earliest.

                Regards,
                Priya
                Future Group
                Today i have purchase loreal shampoo 640ml through
                invoice no. 0019263
                transaction no. 8809
                date[protected] at 21:02
                as per your offer there was Rs 100 off but no offer was provided to us..
                Do needful and arrange to provide the discount.
                Dear Ms. Dolly,

                Please write to me at [email protected] with the exact store address and your contact number so that I can take it up with the team.

                Regards,
                Priya
                Future Group
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                  A
                  ashu mandelia
                  from Pune, Maharashtra
                  Dec 16, 2016
                  Resolved
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                  Address: 411015
                  Website: Retail Store

                  Bigbazaar vishrantwadi, pune branch is selling expired products by hiding manufacturing date and mrp sections.
                  On 15th dec 2016, i purchased 5ltrs tin of amul ghee from bb.
                  They hid the manufacturing date of 11-dec-2015 and mrp. Rs. 1925 (Roi) with a plain white sticker and put up a separate bar code at the side of the can with mrp rs. 1952.00
                  I only got to know about this cheating and threat to health n life when i removed the white sticker from the base.
                  Attached is the photo of bill and can for your reference
                  Jan 22, 2017
                  Complaint marked as Resolved 
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 20, 2016
                  Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                  Dear Ashu,

                  Thank you for highlighting this to us. We sincerely apologize for this occurrence. We would require your contact number, so that we can raise this matter with the concerned team. Request you share the same at [protected]@futuregroup.in and our team shall get in touch with you.

                  Regards,
                  Priya
                  Future Group
                  Tampering the original label with a new label for extending the expiry date and manipulating MRP is a serious issue . This needs to be brought to the notice of the manufacturer (in this case Amul ) and Food Safety Dept, Pune.
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                    B
                    bkh
                    from Mumbai, Maharashtra
                    Dec 13, 2016
                    Resolved
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                    Address: Thane, Maharashtra, 421202

                    As per big bazaar message (instant discount of Rs.300 on Rs.1500) then I purchased Rs. 1787 In big bazaar kalyan metro but they never give me discount Rs. 300, then I asked counter sales girl she reply me that I don't know your message I cant give discount then I approach consumer help centre desk they also not give me satisfactory answer and theretan to me that you whatever want to do i will able to handle this matter this tipe of scntencethey use me then I file complaint with you please help me.

                    Big bazaar sms discount message to me when I asked they not give proper answer and they also not knowing this message. its happened so many times but this time they pass limit.

                    Now I want Rs.300 discount and my mental charges Rs. 500 total Rs.800
                    My mobile no [protected] Bhaskar khamkar
                    Jan 14, 2017
                    Complaint marked as Resolved 
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 14, 2016
                    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                    Dear Mr. Bhaskar,

                    We are sorry for the inconvenience caused. I've shared this with the concerned team and they shall get in touch with you. Kindly write at [protected]@futuregroup.in with reference id 6244 for further communication.

                    Regards,
                    Priya
                    Future Group
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                      G
                      gjeena
                      from New Delhi, Delhi
                      Dec 13, 2016
                      Resolved
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                      Address: New Delhi, Delhi, 110085
                      Website: Big Bazaar

                      Hi,

                      I was going through my Bank statements today and I found that there is a transaction which debited twice against the same amount, and then i realized that on the afternoon of 10th Dec when I made the payment of 1119/- it was first declined. then the agent changed the swipe machine and i made the payment again and this time payment was successful.
                      Jan 22, 2017
                      Complaint marked as Resolved 
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                      Dec 13, 2016
                      Updated by gjeena
                      copy of bank statement
                      Verified Support
                      Dec 21, 2016
                      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                      Dear Customer,

                      Kindly write to [protected]@futuregroup.in with your contact number and store details. Our concerned team will get in touch with you.

                      Regards,
                      Priya
                      Future Group
                      Hi, I purchased inner wear but didn't even open the tag. Found it was damaged came immediately and asked the customer care. But they refused to change it. They r saying company policy. Not listening anything. If they pack damaged product and sell is consumer is responsible and bear the losses.
                      Dear Customer,

                      Apologies about this. Kindly write to [email protected] with your contact number and store details. Our concerned team will get in touch with you.

                      Regards,
                      Priya
                      Future Group
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                        S
                        sagarpdml
                        from Pune, Maharashtra
                        Dec 12, 2016
                        Resolved
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                        Address: 411038

                        Hi i make payment @ big bazar kothrud branch, pune. Amount is rs.603 from my sbi credit card. I complained 2 times that problem. The told me that i will get any mail or sms or call from our person but still i didn't got anything. Customer desk told me that you have to0 wait for 48 hrs but it's already 1 week done. Please take appropriate action.

                        Transaction date is[protected]
                        Mode of payment: credit card
                        Time: 8:20 pm
                        At least i need any feedback or acknowledgement what will be the process.
                        Jan 13, 2017
                        Complaint marked as Resolved 
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 13, 2016
                        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                        Dear Mr. Sagar,

                        We apologize for this unfoutunate experience. I assure you this shall be looked into as priority. Please share your contact details at [protected]@futuregroup.in so that I can raise this with the concerned team.

                        Regards,
                        Priya
                        Future Group
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                          A
                          abagchi64
                          from Varanasi, Uttar Pradesh
                          Dec 12, 2016
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                          Address: 221002

                          Till today I have not received any answer or any sort of reply from Big bazaar orderly bazar, Varanasi.
                          my complaint is----
                          On 03.12.2016, Big bazaar orderly bazar, Varanasi
                          billing counter guy swiped my card 2 times, 2 times the transaction was failed where my acount was debited by Rs. 498 twice. I have not received the refund yet. Big Bazar guy's says that amount will automatically get reversed into your account. But nothing happened as such. Requesting Big bazaar orderly bazar, Varanasi to refund my amount balance as soon as possible.
                          Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                            S
                            Swethag1706
                            from Thiruvananthapuram, Kerala
                            Dec 12, 2016
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600093

                            My family and I have gone to Big Bazaar, Chennai on 8/12/16 at 11.20 and bought a few accessories including 3 packs of bindi each worth 90 rupees. We have gone to our hometown (Trivandrum) and we were shocked to find out one of the bindi packet is not here, though it was billed!! We have opened the cover now only, and so we are sure we haven't misplaced it.
                            Jan 14, 2017
                            Complaint marked as Resolved 
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 12, 2016
                            Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                            Dear Swetha,

                            Regret the inconvenience caused. Kindly share your contact number and the store details at [protected]@futuregroup.in so that I can take it up with the team.

                            Regards,
                            Priya
                            Future Group
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                              R
                              Ravisbist
                              from Gurgaon, Haryana
                              Dec 12, 2016
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                              Address: New Delhi, Delhi, 110022

                              On 10.12.2016, Big bazaar, Ambiance Mall, Vasant Vihar, New Delhi, billing counter girl swiped my card 2 times and 1time my wife's card, all 3 times the transaction was failed where my and my wife's acount was debited by Rs. 4305.67(twice) & Rs. 4089.67(one time) all three times.
                              I have not received the refund yet from our bank.

                              They said that amount will automatically get reversed into your account.
                              But nothing happened as such till date.

                              Requesting Big bazar, Ambiance Mall, Vasant Vihar, New Delhi to refund my amount balance immediately.

                              Ravinder Singh Bist
                              Arcana Bist.
                              Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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                                A
                                abagchi64
                                from Varanasi, Uttar Pradesh
                                Dec 10, 2016
                                Resolved
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                                Resolved

                                Address: Varanasi, Uttar Pradesh, 221002

                                On 03.12.2016, Big bazaar orderly bazar, Varanasi

                                billing counter guy swiped my card 2 times, 2 times the

                                transaction was failed where my acount was debited by

                                Rs.498 twice. I have not received the refund yet from

                                my bank Oriental Bank of Commerce. They said that

                                amount will automatically get reversed into your

                                account. But nothing happened as such. This is fraud

                                and loot as well. Requesting Big bazaar orderly bazar,

                                Varanasi to refund my amount balance as soon as

                                possible.

                                Ashish Bagchi
                                [protected]
                                Jan 13, 2017
                                Complaint marked as Resolved 
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                Dec 11, 2016
                                Updated by abagchi64
                                Delivery to the following recipient failed permanently:

                                “[protected]@gmail.com”

                                Technical details of permanent failure:
                                DNS Error: 35341125 DNS type 'mx' lookup of gmail.xn--com-9o0a responded with code NXDOMAIN
                                Domain name not found: gmail.xn--com-9o0a

                                ----- Original message -----

                                DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
                                d=gmail.com; s=20120113;
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                                From: Ashish Bagchi
                                Date: Sat, 10 Dec 2016 20:45:57 +0530
                                Message-ID:
                                Subject: refund not yet received
                                To: “[protected]@gmail.com”
                                Content-Type: multipart/alternative; boundary=94eb2c069242fdbc3e05434f58e4
                                â–¼ Hide quoted text

                                On 03.12.2016, Big bazaar orderly bazar, Varanasi

                                billing counter guy swiped my card 2 times, 2 times the

                                transaction was failed where my acount was debited by

                                Rs.498 twice. I have not received the refund yet from

                                my bank Oriental Bank of Commerce. They said that

                                amount will automatically get reversed into your

                                account. But nothing happened as such. This is fraud

                                and loot as well. Requesting Big bazaar orderly bazar,

                                Varanasi to refund my amount balance as soon as

                                possible.

                                Ashish Bagchi
                                [protected]
                                Dec 12, 2016
                                Updated by abagchi64
                                Till today I have not received any answer or any sort of reply from Big Bazaar Orderly Bazar, Varanasi.
                                my complaint is----
                                On 03.12.2016, Big bazaar Orderly Bazar, Varanasi billing counter guy swiped my card 2 times, 2 times the transaction was failed where my acount was debited by Rs. 498 twice. I have not received the refund yet. Big Bazar guy's says that amount will automatically get reversed into your account. But nothing happened as such. Requesting Big bazaar orderly bazar, Varanasi to refund my amount balance as soon as possible.

                                Ashish Bagchi
                                [protected]

                                Verified Support
                                Dec 13, 2016
                                Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                Dear Mr. Ashish,

                                Thank you for writing to us. Your issue has been raised with our team and they are working on it. Please write to me at [protected]@futuregroup.in with your reference id 6238 for further communication.

                                Regards,
                                Priya
                                Future Group
                                Dear sir,
                                msg [protected] by big bazar on 10 & 11/12/2016 and [protected] on 9/12/2016 all valid till 11/12/2016 could not work on 11/12/2016 and this resulted in full amount billing cin no. L51909mh2007plc268269.Provision to be made this compassion may be made in next attempt ...
                                Dear Mr. Mukesh,

                                Thank you for writing to us. Your issue has been raised with our team and they are working on it. Please write to me at [email protected] with your reference id 6221for further communication.

                                Regards,
                                Priya
                                Future Group
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                                  N
                                  nirmal chauhan 1982
                                  from Moradabad, Uttar Pradesh
                                  Dec 9, 2016
                                  Resolved
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                                  Resolved

                                  Address: 122503

                                  Sir / madam

                                  I purchsed 12 products with 300 ml vaseline intensive care from big bazaar, spazedge mall, sector 47 gurgaon,, retail inv no-0128718, till no-16 on 09/12/2016, at 13:14 hrs, they did not give me free two dove bars with 300 ml vaseline intensive care, please entertain my complaint

                                  With regards

                                  Nirmal chauhan, ward no-1, pataudi distt, gurgaon, haryana mobile - [protected]
                                  Jan 20, 2017
                                  Complaint marked as Resolved 
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 13, 2016
                                  Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                  Dear Mr. Nirmal,

                                  Thank you for writing in with your grievances. I've shared this with the concerned team and they shall get in touch with you at the earliest. Kindly note your reference id 6237 for further communication at [protected]@futuregroup.in.

                                  Regards,
                                  Priya
                                  Future Group
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                                    P
                                    Pooja Mondal
                                    from Surat, Gujarat
                                    Dec 9, 2016
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat, 395001

                                    On 08.12.2016, Big bazaar Surat, billing counter guy swiped my card 3 times, 2 times the transaction was failed where my acount was debited by Rs.2699 twice i.e 5400. I have not received the refund yet from my bank.

                                    They said that amount will automatically get reversed into your account.
                                    But nothing happened as such.

                                    Requesting Big bazar surat to refund my amount balance asap.

                                    Pooja Mondal
                                    Surat.
                                    Jan 14, 2017
                                    Complaint marked as Resolved 
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 11, 2016
                                    Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                    Dear Ms. Pooja,

                                    We apologize for the hassles caused. Request you to share your contact number and photocopy of the invoice at [protected]@futuregroup.in so that I take this up with the concerned team.

                                    Regards,
                                    Priya
                                    Future Group
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                                      D
                                      dpras37
                                      from Bidar, Karnataka
                                      Dec 7, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bidar, Karnataka, 585401

                                      Hello,
                                      Yesterday i shopped for 895.70 and 1745.76 and my Tr no. 63027 and 63026 respectively and i made a payment through paytm and mobikwik i asked the billing boy regarding the offer that if i make a shopping of above 2.5k is there any offer but the counter boy said dont have any offer thats i made a payment through mobikwk and paytm and even they have posted a poster that if you make a payment through paytm and mobkwik you will be getting a 5% and 6% cashback offer but i dint get any cash back and even i dint get any gift voucher. If the offer is expired than y the hell u didnt removed that poster? last time they have fooled my grandfather and this time they have fooled me by giving wrong information.
                                      Jan 10, 2017
                                      Complaint marked as Resolved 
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 10, 2016
                                      Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. Please share your contact number and exact store details at [protected]@futuregroup.in so that I can take it up with the team.

                                      Regards,
                                      Priya
                                      Future Group
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                                        D
                                        Debranjan_Neha
                                        from Delhi, Delhi
                                        Dec 7, 2016
                                        Resolved
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                                        Resolved

                                        Address: 711103

                                        On 6th Dec, 2016I had bought 4tees, each @249 tag but after billing I noticed the price of one tee exceeding the MRP, priced at 349. Now I am going for exchange and I am sure I have to make a purchase of the remaining amount even though I have nothing to buy. This is ridiculous and attention must be paid and careful billing should be done to avoid harassment to the customer.
                                        Jan 11, 2017
                                        Complaint marked as Resolved 
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 10, 2016
                                        Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
                                        Dear Ms. Neha,

                                        We regret the inconvenience caused. Please share your contact number and exact store details at [protected]@futuregroup.in so that I can take it up with the team.

                                        Regards,
                                        Priya
                                        Future Group
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