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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 116

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B
bkh
from Mumbai, Maharashtra
Dec 13, 2016
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Discount

Address: Thane, Maharashtra, 421202

As per big bazaar message (instant discount of Rs.300 on Rs.1500) then I purchased Rs. 1787 In big bazaar kalyan metro but they never give me discount Rs. 300, then I asked counter sales girl she reply me that I don't know your message I cant give discount then I approach consumer help centre desk they also not give me satisfactory answer and theretan to me that you whatever want to do i will able to handle this matter this tipe of scntencethey...
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G
gjeena
from New Delhi, Delhi
Dec 13, 2016
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Amount Charged Twice

Address: New Delhi, Delhi, 110085
Website: Big Bazaar

Hi,

I was going through my Bank statements today and I found that there is a transaction which debited twice against the same amount, and then i realized that on the afternoon of 10th Dec when I made the payment of 1119/- it was first declined. then the agent changed the swipe machine and i made the payment again and this time payment was successful....
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S
sagarpdml
from Pune, Maharashtra
Dec 12, 2016
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2 times swipe via pos machine but still they don't have accountability of that transaction

Address: 411038

Hi i make payment @ big bazar kothrud branch, pune. Amount is rs.603 from my sbi credit card. I complained 2 times that problem. The told me that i will get any mail or sms or call from our person but still i didn't got anything. Customer desk told me that you have to0 wait for 48 hrs but it's already 1 week done. Please take appropriate action.

Transaction date is[protected]
Mode of payment: credit card
Time:...
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A
abagchi64
from Varanasi, Uttar Pradesh
Dec 12, 2016
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Refund not yet received

Address: 221002

Till today I have not received any answer or any sort of reply from Big bazaar orderly bazar, Varanasi.
my complaint is----
On 03.12.2016, Big bazaar orderly bazar, Varanasi
billing counter guy swiped my card 2 times, 2 times the transaction was failed where my acount was debited by Rs. 498 twice. I have not received the refund yet. Big Bazar guy's says that amount will automatically get reversed into your account. But...
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S
Swethag1706
from Thiruvananthapuram, Kerala
Dec 12, 2016
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Product not given but billed

Address: Chennai, Tamil Nadu, 600093

My family and I have gone to Big Bazaar, Chennai on 8/12/16 at 11.20 and bought a few accessories including 3 packs of bindi each worth 90 rupees. We have gone to our hometown (Trivandrum) and we were shocked to find out one of the bindi packet is not here, though it was billed!! We have opened the cover now only, and so we are sure we haven't misplaced it....
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Address: New Delhi, Delhi, 110022

On 10.12.2016, Big bazaar, Ambiance Mall, Vasant Vihar, New Delhi, billing counter girl swiped my card 2 times and 1time my wife's card, all 3 times the transaction was failed where my and my wife's acount was debited by Rs. 4305.67(twice) & Rs. 4089.67(one time) all three times.
I have not received the refund yet from our bank.

They said that amount will automatically get reversed into your account.
But nothing...
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abagchi64
from Varanasi, Uttar Pradesh
Dec 10, 2016
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Refund

Address: Varanasi, Uttar Pradesh, 221002

On 03.12.2016, Big bazaar orderly bazar, Varanasi

billing counter guy swiped my card 2 times, 2 times the

transaction was failed where my acount was debited by

Rs.498 twice. I have not received the refund yet from

my bank Oriental Bank of Commerce. They said that

amount will automatically get reversed into your

account. But nothing happened as...
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N
nirmal chauhan 1982
from Moradabad, Uttar Pradesh
Dec 9, 2016
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Free product not given with paid product in big bazaar

Address: 122503

Sir / madam

I purchsed 12 products with 300 ml vaseline intensive care from big bazaar, spazedge mall, sector 47 gurgaon,, retail inv no-0128718, till no-16 on 09/12/2016, at 13:14 hrs, they did not give me free two dove bars with 300 ml vaseline intensive care, please entertain my complaint

With regards

Nirmal chauhan, ward no-1, pataudi distt, gurgaon, haryana mobile - [protected]...
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Pooja Mondal
from Surat, Gujarat
Dec 9, 2016
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Transaction failed

Address: Surat, Gujarat, 395001

On 08.12.2016, Big bazaar Surat, billing counter guy swiped my card 3 times, 2 times the transaction was failed where my acount was debited by Rs.2699 twice i.e 5400. I have not received the refund yet from my bank.

They said that amount will automatically get reversed into your account.
But nothing happened as such.

Requesting Big bazar surat to refund my amount balance asap.

Pooja Mondalbr...
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D
dpras37
from Bidar, Karnataka
Dec 7, 2016
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Wrong information

Address: Bidar, Karnataka, 585401

Hello,
Yesterday i shopped for 895.70 and 1745.76 and my Tr no. 63027 and 63026 respectively and i made a payment through paytm and mobikwik i asked the billing boy regarding the offer that if i make a shopping of above 2.5k is there any offer but the counter boy said dont have any offer thats i made a payment through mobikwk and paytm and even they have posted a poster that if you make a payment through paytm and mobkwik you will...
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Debranjan_Neha
from Delhi, Delhi
Dec 7, 2016
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Billing the correct items

Address: 711103

On 6th Dec, 2016I had bought 4tees, each @249 tag but after billing I noticed the price of one tee exceeding the MRP, priced at 349. Now I am going for exchange and I am sure I have to make a purchase of the remaining amount even though I have nothing to buy. This is ridiculous and attention must be paid and careful billing should be done to avoid harassment to the customer....
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M
Mohamed Natheem
from Bengaluru, Karnataka
Dec 9, 2016
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POS PRCH at Big Bazaar

Address: Chennai, Tamil Nadu

Hi..I tried to take cash from Big Bazaar, Express Avenue, Chennai from My Indian Bank debit card on 27 th NOV 2016. But I got " Transaction Failed - Cash reversed" but 2000 rs deducted from my card and got statement like "POS PRCH" mean Point of Purchase. Please revert my money back to my card. I enclosed the details here.
Thanks
Mohamed Natheem
[protected]...
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Address: Patna, Bihar, 800003

Big basket.You people have the worst service ever. I had ordered 16products out of which I only got half of the products.I called big basket 6 times and now I have been told my rest of the products will be delivered tomorrow. Why the hell shall I wait for my already payed products.
Big basket u may have to repent for troubling me. Big basket sucks.

Deliver my products or I will take a legal action regarding this....
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R
rsgacl
from Vadodara, Gujarat
Nov 26, 2016
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Cheating case from ezone - big bazaar, indirapuram ghaziabad u. P. 201014

Address: Ghaziabad, Uttar Pradesh, 201014
Website: www.consumercomplaints.in/new_complaint

Dear customer care team
Sub : cheating case from ezone - big bazar, indirapuram ghaziabad u. P. 201014
There is a customer cheating case for selling their product with dishonesty by ezone team (Store head mr. Abijit, sales person mr. Summit and mr. Prince, mr. Xxx cashier branch aditya mall indirapuram ghaziabad. They are planning to hide gifts offered by big bazar and which were assured to provide us at the time of purchasing....
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T
Tinal Sachdeva
from Vasai-Virar, Maharashtra
Nov 24, 2016
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Buffalo jeans poor quality

Address: Thane, Maharashtra, 401303

I purchase buffalo jeans not even a month back (On 28/10/2016).
It is torn from inside - really very poor quality.
Please see attached images
I had been using killer jeans for last 3 years still no signs of wear and tear.
Please arrange for a replacement asap with a good quality jeans.
I hope my grievance with be addressed...
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S
from Ernakulam, Kerala
Nov 22, 2016
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Bill amount debited twice and no refund

Address: 682029

Hi, im a regular customer of big bazzar for the past 24+ months located in Gold souk mall-Vytilla.on 15th november i made a purchase for Rs.475 from big bazaar(food bazar).First the person who was billing told me the transaction was declined and then he swiped the card once again sucessfully.And the next day i came to know amount 475 was debited twice from my account.i called big bazaar twice and they insisted me to wait for 48hrs as it will...
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Ankur Maloo
from Lucknow, Uttar Pradesh
Nov 20, 2016
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Payment related issue - refund

Address: Ajmer, Rajasthan, 305001

I have purchased grocery from big bazaar ajmer. I swaped my debit card for the purchase. The amount deducted from my account thrice because of the machine was not working properly and the bill was generated on the third time. The store manager told that the amount for the first two transaction will be refunded in my account with in few hours but the amount is still not credited....
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K
kaushal025
from Bengaluru, Karnataka
Nov 20, 2016
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Ezone - credit note validation

Address: Bangalore, Karnataka, 560047
Website: Ezone

I am a regular customer of ezone koramangala bangalore and purchased so many things from this store. Last time I purchased food processor and got the credit note in return for the remaining amount.

I went to the store to redeem that issued credit note and came to know that credit note was expired around a weak back. They then informed me that they will take approval from head office and then this credit note can be validated...
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Augustine S Titus
from Mumbai, Maharashtra
Nov 17, 2016
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Product installation

Address: Nagpur, Maharashtra, 441111

I had ordered the kitchen from hometown during diwali and i got the delivery in much advance as per the schedule given to me. But the installation is pending for last four days. The person is not available to do the installation. There seems to be lack of coordination between dispatch and delivery and installation. The product is lying ideal into my premises since last 4 days.

Who is responsible for the same.

The...
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Kkomal Siingh
from Mumbai, Maharashtra
Nov 15, 2016
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Credit Note Lost

Address: 400101

I brought clothes worth Rs. 1098/- on 29th October, 2016, from Fashion Big Bazaar, Kandivali East. I returned the clothes on 30th October, 2016 for which they gave me a credit note for the same amount. I did not encash it on that day since they were on the verge of closing, and now I can't find my CN.

What can I do? Please help. I have the original bill, just not the CN....
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