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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 118

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A
arushk
from Bhubaneshwar, Odisha
Oct 1, 2016
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Computer chair not delivered - fraud and, cheating by hometown newtown kolkata

Address: Kolkata, West Bengal, 700161

Receipt no - 0146346
Cust id - [protected]

I had paid for a computer chair on 11/9/2016 which was to be delivered by hometown to my residence on 25/9/2016. Till date this chair has not been delivered. I have called up hometown number of times but they are not giving any reply on when the chair will be delivered. They are not even calling me back and giving any information.

This is pathetic customer service...
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Sarvesh1st
from Pune, Maharashtra
Sep 30, 2016
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T24 tata docomo sim

Address: Pune, Maharashtra, 411057

Hi,
It has been 45 days but yet my t24 sim is not yet activated. I had bought this sim from big bazar, xion mall, hinjewadi, pune. Despite submitting entire document while talking sim, sim not yet activated. The most irritating part is manager of this counter t24 is not addressing the issue always give false words.. I have been to the store 6 times but all waste. Now i don't have patience.

Now i want my money back...
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Shelarsa
from Mumbai, Maharashtra
Sep 26, 2016
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Harassment to a minor

Address: Mumbai City, Maharashtra, 400028
Website: Consumercomplaints.in

Along with my 2 children, daughter 12 yrs and son 9 years i visitedthe FBB outlet at dadar west star mall on Saturday evening. While my daughtet entered the tag detactor made a buzz but the lady in charge near the machine did not bother to check. After shopping when we were about to leave the machine buzzed as mydaughter tried to exit. She had nothing in her hand and i tried to empty the pocket of her jeans as I thought the machine was a...
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Krishnan30
from Delhi, Delhi
Sep 21, 2016
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Hometown sofa

Address: Hyderabad, Andhra Pradesh, 500081

We had purchased a sofa a few months back and there were a couple of complaints registered for the same. the store was the hometown showroom in punjagutta, hyderabad
1) the threads on the sofa cover are coming out. we were told it will get replaced, but nothing has happened so far.
2) there is a crack on the base, which also needs to be fixed, bit again no response

We have been following up since june 2016 and...
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srizna
Sep 20, 2016
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Exchanging product.

Address: 500016

I brought 3 leggings 3 days back and the leggings are not matching my size. So i want to exchange them. But i have lost the bill and also i will be able to visit the store after 4 days. Can you please suggest what i should do? Can i exchange or return the goods without bill and after a week of purchase? If i can then please suggest me the steps to do that. How can i approach?...
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Pushp88
from Bengaluru, Karnataka
Sep 17, 2016
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It looks like a kind of cheating. Wrong information is posted on online portals. When i reported this i got the refund.

Address: 560047
Website: www.hometownfurnitureltd.com

I will mention my contact and order details first, then I will describe the exact problem and resolution(In fact no proper resolution) provided by amazon and how Home Town is posting false information about their product on different online shopping portals.

Personal and contact details -
=============================
Name - Pushpendra
Location - India(Bangalore)
Contact Number - +91 [protected]br...
+7 photos
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S
subhrajit1
from Ranchi, Jharkhand
Sep 17, 2016
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Voucher won but not intimated

Address: Ranchi, Jharkhand, 834008
Website: www.fabfurnish.com/hometown

I bought a fabian king size bed (invoice no.[protected] and Kurlon mattress (invoice no[protected]from Hometown, Ranchi this august. I got a call informing that I have won a voucher (travel) with exclusive hotel stays over many places in India.

They asked me my spouse's detail and promised me send a gift voucher via email.
Till date no such email has been received. I called Hometown to day and they just denied to talk.br...
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gss123
from Gurgaon, Haryana
Sep 11, 2016
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Price irregularities caught at cash out

Address: Gurgaon, Haryana, 122018
Website: www.consumercomplaints.in/new_complaint

Big Bazaar at Sohna Rd next to Malibu Complex.
At cash out counter while scanning an offer of two in one Yummys chicken nuggets and chicken popcorn priced at Rs.329.
When it was scanned the price came up Rs.380.
On investigation the staff took away the packet and brought it back with Rs.380 label.
OUTRAGEOUS.
DAYLIGHT ROBBERY.
NO Manager came to the counter even after 30mins of waiting.
br...
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N
nabinxx11
from Mumbai, Maharashtra
Sep 11, 2016
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Block my big bazaar e gift voucher

Address: 781005
Website: futurebazaar.com

I am bought 70 voucher worth rs 1000 total 70 thousand big bazaar e gift voucher buy from www.futurebazaar.com and today i have checked the all voucher are block.i am shocked and try to contact futurebazaar.com support but customer care number +91 [protected] switch off and i have sent many email [protected]@futurebazaar.com but my email not delivered. please look into this matter. all order number 39846, 39847, 39848, 39849, 39850, 39851,...
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Rabiya Akhtar
from Lucknow, Uttar Pradesh
Sep 9, 2016
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Excess bill amount charged

Address: Lucknow, Uttar Pradesh, 226005

I am Rabiya from Lucknow UP.I did my shopping from Big Bazar at Phoenix Mall lucknow. I got some discount vouchers. I redeemed them but the billing person charged me the whole amount and i have to pay 1000 rupees extra on the original bill amount.Kindly look into this matter and return my money back. I shop from big bazar every month of around[protected] rupees. I have attached my bill details....
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kblmittal
from New Delhi, Delhi
Sep 9, 2016
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Poor performance of salesperson

Address: 201301

On 09/9/16, visited GIP mall Noida. Two bills of Rs 2391 & 1355 were made. Presented profit club card to get points. Got only 24 points against Rs 2391/. Profit club confirmed that no credit given against 1355. Till no & Tr no against 2391 bill are 40 & 77213 and 36 & 35837 against bill of 1355/. The name of the sales girl is Arti
My concern is that the sales girl failed credit profit club points against spending of Rs 1355/ despite...
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hams.2909
from Mumbai, Maharashtra
Sep 9, 2016
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Dismantle of king size bed

Address: Ahmedabad, Gujarat, 380013

As we lock complain of dis mental of my king size bed as on date 7-9-2016 and customer care executive inform me that my complain will attend in 24 hour after call me but till today i did not get any call or no one is still visit to our store. So please i don't like your service my home is get renovation and due to this work my renovation is stop so i want urgent base service from your side and i wish today this task must be clost...
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M
MuraliSeetharaman
from Chennai, Tamil Nadu
Sep 8, 2016
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Shower cubicle piping not done properly, Dining table chairs starting to shake

Address: Bangalore Urban, Karnataka, 560035

We bought 2 shower cubicles & dining table from Hometown on Marathahalli ring road (Bengaluru) in Feb 2015. The chairs are already starting to shake/creak, and the piping on the shower cubicle has come off, and made the whole area under the cubicle dirty and yet inaccessible.

Also, the customer service numbers on the bill + on this web site for Bengaluru are not working (no one picks up the phone)

Please send...
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Dhruv Nagaria
from New Delhi, Delhi
Sep 6, 2016
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Refund not processed

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.bigbazaar.com

I went to big bazaar sector 38 a, plot number a2, gip mall to buy some clothes. i bought 6 items which had discount labelled on them. when i went to the billing section they billed me with full amount and no discount applied. when i asked them to apply the discounts they informed me that there is no discount on these items and these are fresh items. i even complained about putting the clothes in the discount section and decided to return...
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tsathiaseelan
Sep 4, 2016
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Selling Expired Product

Address: 695004

Big Bazaar located In Trivandrum, Kesavadhasapuram selling AL Kabeer brand premium mutton cubes which date of expiry is May-2016.
When I complaint to Shopkeeper, they are just ignoring it and keeping that Expired product in same location which will avail for selling to some other.
For food products, there should be more care. I hope they are not checking and verifying their products....
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Supriyo09
from Kolkata, West Bengal
Sep 4, 2016
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Worst Quality of Milestone Soft Trolley

Address: 713101

I have bought a Milestone Trolley bag from Big Bazaar at Burdwan(WB) on 14th Feb, 16. It has given me 3 yrs warranty on the bag but on the same day during carrying it to my home its handle side's fabric material just spoiled by its self weight(Material used like a paper). On the very next day I went for Delhi so I did'nt get time for replacing it.Now I am at Jamshedpur(Jharkhand) & I am not getting any service center.So my 2700 rupees just...
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Vishal Pendam
from Mumbai, Maharashtra
Sep 3, 2016
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Delay in delivery of order 2088095800

Address: Mumbai City, Maharashtra, 400074
Website: Home Town

I have purchased Mandrine Wall Unit Wenge Colour of Rs.31, 395/- at Home Town, 247 Park, Vikroli. I have already made full payment and as per advance receipt the delivery date is 01.09.2016. However, 31.08.2016 i have received sms stating delivery of product is rescheduled to 03.09.2016. Now today on 03.09.2016 i am getting call that delivery is rescheduled to 04.09.216. I am not happy that Home Town is not going as per their commitment....
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Aditya gupta00000001
from Gurgaon, Haryana
Sep 1, 2016
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Lost of credit note of rs680

Address: New Delhi, Delhi, 110085
Website: www.bigbazaar.com

I Aditya Gupta bought diapers from big bazaar, Ambience Mall Rohini and almost after half and hour I returned it because I get a call from my home that they have bought diapers. So I went to return back they didn't refunded me and gave me credit note of rs680. This scenario happened on 25 August 2016. I kept that credit note in my wallet. But when I was travelling in a market somebody stolen my wallet from my pocket. This scenario happened...
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Seema Vajpeyi
from Mumbai, Maharashtra
Aug 31, 2016
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Wardrobe damaged by the poloshing staff (Request a replacement as its still under warranty)

Address: 400080
Website: www.consumercomplaints.in

I'm writing to you because of a rather ridiculous set of events perpetrated by the hometown staff at the vikhroli outlet.

After one month of dealing with them i have reached a conclusion: they are incapable of making a phone call. This is ironic since they work in the aforementioned retail chain outlet.

You see, i bought a four door wardrobe, a dressing table and a shoe rack in april 2016 from your store at...
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Agnipriya
from Mumbai, Maharashtra
Aug 28, 2016
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About refund

Address: Bardhaman, West Bengal, 713206

Sir/Madam,
This is to notify you that I'm repeatedly being played around and harassed. I gave away the Big Bazaar Profit Club Card, and was ensured by the officials, a refund of an amount 9000/- duly. This entire process was held back in the month of May. I was asked to submit a couple of documents, such as, a Cancle Check issued on my name, photo copy of Voter Identity Card. Now it has been around 3 months and counting, have received...
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