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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Mar 2, 2024
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Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 123

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V
vjtiwari1
from Bengaluru, Karnataka
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Exchange offer

Address:400101

I am purchasing from bib Bazaar, Growel mall for my office requirement including Bluck purchas atthe time of Dewali & Holi for gifting to may staff & Customer
Now Exchange offer is going on today I visited big bazaar to purchase colour & sweet, but they denied to sell more then 5 number of any item. why?

at the time of exchange coupan, big bazaar if offering very good rate but now allowing to purchase, some customer...
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A
ashishkgaur
from Delhi, Delhi
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Charging over and above MRP

Address:110092

I went for a routine shopping to big bazaar situated in V3S mall east delhi, i faced some issue during billing which made me check my bill in detail at my home, during cross checking my bill i found they charged me over and above MRP of a product. i thing its a big issue legally, moreover no one checks bills when we shop from such a huge brand on the basis of trust . i have no idea how many times it would have happened with me or someone...
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Ajaykrishnan K N
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue faced at big bazaar, phoenix market city

Address:560048

Hello,


I want to bring your attention with regards to a bad experience we had faced today (19/03) at Big bazaar, Phoenix Market City, Bangalore.

I had gone today for shopping along with my family and Sister. To make things faster, I had stood on one counter and our sister was billing in a different counter. The issue was faced by my sister. Due to billing complexity due to exchange offer, the counter...
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Address:Jaipur, Rajasthan, 302004

I purchased 6 pajamas of the brand ALL from central store in Jaipur ranging between 1300 to 1800 per piece on 17th January 2016, and provided the pajamas for alteration which i collected back on 28th February 2016. even after paying such high prices for the product the pajamas got faded and the material started to degrade after two or three routine uses. i visited the store on 12th February itself and informed the management. that day i was...
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A
avishekkpg
from Darjiling, West Bengal
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Treatment and misleading

Address:737101
Website:www.bigbazaar.com

Offer price of a Frying pan tagged as 229/- but I was charger 249/- and on asking about it to the cashier he says me not to buy from Big Bazaar....
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Sonali Subhashish Banerjee
from Varanasi, Uttar Pradesh
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Regarding durga puja offers

Address:Burdwan, West Bengal, 713325
Website:Bigbazaar

Festive card offer stating 7000INR above shopping can book a laopala dinner set of 32 pieces at only 600INR.WE shopped for more than 20, 000INR and booked for 3 dinner sets for which we have to PAY 1800INR.But whenever we enquired nothing was mentioned clearly and till January we have enquired then they at once stated that we have given to those who booked. We registered our nb. and address as well before hand but no communication was made...
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A
aWEsome
from Bengaluru, Karnataka
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Security check at the exit is not proper

Address:560095

I've been shopping at Bigbazaar outlet in Bhadrappa Layout, (near Hebbal), Bangalore and Rajajinagar and even in Malleshwaram, Bangalore and I did not find any issues until, from past few months, after purchasing everything (which we needed) and after the billing/payment is complete, the billing staff will remove the necessary security attachment from the items or products which we are taking home. So, once the packing is complete with tags...
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A
ayanonline
from Bengaluru, Karnataka
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Sofa ripping off within 6 months of purchase

Address:Bangalore, Karnataka, 560048

Dear Sir,
I purchased a sofa from hometown Marathahalli Bangalore in August 2015. Within 6 months of which the sofa started ripping off from stitches though sparingly used. I want an alternative sofa or a cash back for the item. The quality of the item is so bad that, I am pretty sure that it will again rip off within 6 months once repaired. Hence I request alternative for this sofa. Please do the needful and oblige....
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maverick2308
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The great exchange

Address:New Delhi, Delhi, 110092

Hi,

Regarding the ongoing exchange offer in Big Bazaar. I went to exchange old goods and in return they handed me the coupons.
On the top of coupon it says 25% discount. I think Big Bazaar is fooling customers as where does "discount" come into picture.
I think this is not any discount because I am paying the actual price of any product(with 75% of cash+25% as this coupon) and the value of coupon is the value...
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sanjaypatidar88
from Bhopal, Madhya Pradesh
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Fraud / cheating by sales persons

Address:Indore, Madhya Pradesh, 452001
Website:bigbazaar.com

I am Sanjay Patidar [protected] went to Big Bazaar Indore to purchase a refrigerator and caught in trap and cheated by the sales person and the two managers (team lead and his manager) involved in that too.

Sales man provide me wrong info about the product and gave fake price which includes various other offers and cross selling products.

I am cheated and lost my Rs. 600 even after that I didn't get my refrigerator...
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A
Amit Kumar Srivastava Rocky
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Behavior not good & facilities not good

Address:Lucknow, Uttar Pradesh
Website:www.futureretail.co.in

Today i am going to your Indira nagar branch for purchasing a mixer. I selected a mixer. I requested your representative for testing. He told me that firstly bill jenrate then test the product. I paid the bill aprox 30 min. Wait in billing counter then I go to the counter for testing & warranty card filling he told me that I will go for 2nd floor for warranty card filling & testing the product.And very bad behavior your representative. If...
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Tekumani Naveen Kumar
from Bengaluru, Karnataka
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Cheaters, fraudsters, false packing

Address:560102

Actually we purchased fortune oil bottle 5litres, it has paytm 100 RS cash back & they scratched the surface & get sealed !!...
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V
viveksharma964
from Mumbai, Maharashtra
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Pick up of newspaper and other stuffs in mira road

Address:401107

Dear Officer,

This is regarding the pick up of old newspapers and other stuffs as per your campaign. I've called up Big Bazar- Maxus, numerous times but first no one picks up the phone and even if anyone picks up and takes the number, they don't take any action. I'm following up for the pick up for last 5 days but in vain.
Please help.
Regards
Vivek...
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P K RANJAN
from Delhi, Delhi
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Services

Address:Faridabad, Haryana, 110044

Dear sir

I am regular customer of BIg Bazar Sewa Grand Mall Mathura Road Faridabad from last five years.

Yesterday, I was visited for shopping and purchased for the needful things.

Card reading machines was not working for the no. of customers, and the concern service counter boy is repeating the bill hold activity for all the valuable customers including me.

He has also hold my...
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P
Priyesh123212
from Bengaluru, Karnataka
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Product not purchased but still price added

Address:560008
Website:www.bigbazaar.com

I went to Big Bazaar in Lido Mall, MG Road Bangalore. I Purchased goods over there. Total Bill Paid was 1871.00 When I reached home and checked the bill, a product with quantity as 10 and total bill as 880.00 was included but that product was not even there. When I went again to the Big Bazaar and reported this mishandling then they said they have to see camera footage. 1 person said that once you are out of big Bazaar, they wont listen these...
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prn06
from Kolkata, West Bengal
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F & P ghee taking more price instead of displayed once

Address:Chennai, Tamil Nadu, 600017

On 01.03.16 I have purchased one 1 litre pouch of f & p ghee from chennai big bazaar near pondy bazaar outlet. It was displayed that the price was Rs. 358 though MRP was Rs. 425. That is Rs. 67 discount. But in bill it was charged Rs. 425. I had told in counter about that and they told me to go to customer care sectio n. There they told that offer was gone. This is simply not expected from you as you have so much reputation. I was a regular...
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M
Mudit_Srivastava
from New Delhi, Delhi
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Fraud: charged 71 % more than mrp

Address:Lucknow, Uttar Pradesh, 226010

I Shopped with Big Bazaar, Saharaganj, Lucknow on 26.02.16 and I was charged Rs. 60 against an MRP of Rs. 35 for a 600 ml bottle of Thumps up. Things similar to this have happened three times with my parents and every time Big Bazaar says that there was a server error and we can take a refund. My argument here is that numerous people don't check their bills and we have also on numerous occasions not checked our lengthy bills and hence...
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N
nidi2193
from Noida, Uttar Pradesh
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Bad quality of product bought

Address:110067
Website:consumercomplaints

I bought a bath towel..when I first used it left some of its fabric so i thought its because I used without Washing it..Even after first wash its leaving out threads and color.....
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S
Shravan Acharya
from Mumbai, Maharashtra
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Puk code

Address:Mysore, Karnataka, 570019
Website:Puk code

Hi I accidentally locked my sim.. I need puk code to unlock my sim.. Kindly please help me [protected]... Send code ASAP.byhank you...
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A
Avinash Sawale
from Pune, Maharashtra
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Issues with bigbazaar profit club card & bad support from bigbazaar : (

Address:Pune, Maharashtra, 411028
Website:www.bigbazaarprofitclub.com

Hello Consumer Complaints Team,

First of all Thanks for your response !!

I had purchased the BigBazaar Profit Club Card on 6-Feb-2016, for which I did received the Login ID & Password to track the transactions. When I logged on via Internet I found that under profile Card Owner was "NIRA MANGHRANI" who is currently Staying in Gujrat and found that all the details includes date of birth, address...
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