Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

3 Items purchased from HomeTown(Punjagutta Branch, Hyderabad), on 13th Aug 2015.
We were not in urgent need of the delivery so wanted the items to be delivered at a later date.

Only one item was delivered few months back(6 months approximately). The Manager(Mr. Naresh) has been promising the delivery for the other 2 items since then, which has not materialized so far.

SO No - [protected]
Customer...

Dear concern,

This is to highlight that i have bought a mattress from hometown marathahalli b'lore showroom worth 30k+, when i got a delivery it was a torn mattress. I immediately register a complaint with both hometown as well as kurlon, but it was not of much help. This was the worst customer service experience i had from such a good brand. It was mistake that i bought mattress from hometown.

Finally i got...

An extremely frustrated customer. Who says customer is god! Give me a break
1) queen size bed plus side table ordered received after twenty days that again after repeated calls.
2) installer informed about faulty part. Reordered - delivered after seven days.
3) faulty part delivered again - reordered
4) no update on part so called customer care - assured to callback in 24 hours - no call received.
5) called...

I visited big bazar store situated at inderlok metro station on 7th aig 2016 and purchase two trousers. Size was 32 but both were from different brands. I tried them at shop and i thought both are good for me. But when i tried at home i found that one piece was good but another was loss for me. I found that evan both size were 32 but one was one inch loss. May be because bith were from different brands. So i went to store today i.e. 11th...

I purchased for home shoping in big bazaar on 08/08/2016. When i check my invoice than i found one item extra charged from the mrp rate. That is chitting with the customers. My invoice no. Is 0015810 phone no. Is [protected]...

Today i was purchased some products from big bazaar at edm mall and from these, one was 5-star 4 pieces pack which dated mar-16 on outer pack but on the chocolate rapper it was oct-15 which was expired in june-16. As it still now selling the same expired product in the store. Now i am worried about how a such a big co. Can play with the health of consumers and also the store help these co. By not properly evaluating the products when lying...

Dear concerned!!!

Greeting for the day!!

I am writing this mail to put your utmost attention towards the defraud practices and poor procurement your dugri ph-1 store is following

Just to inform that i am an regular customer of easy day and made most of my household purchasing their stores only...


I visited the store on 02/08/2016 and the incidents that happened with me this...

Mrp is printed rs. 165 and charged rs. 174. This is not the first time for such inconvenience. Several items are being given at high cost.
Also, the rate of their own range of sugar "golden harvest" 2kg has been given printed rate as rs. 87. We purchased total 3 such packs. The total actual rate should be rs. 261. However, the rate on the bill has been printed rs. 273. This is infact on their own range of products. Several such incorrect...

Hello,
I had done my interiors in 2013. And till date i had changed all my cupboards because it broke down and now its in kitchen i had complaint about it in hometown newtown branch twice or thrice, 2 men came to check and had taken all the photos and mesurments and told me the kitchen incharge aftab will talk to u tmorrow still dnt got any response...

I had purchased 3 items: 3 seated sofa, 2 seater sofa and a center table on 17 july from phoenix mall home town shop pine. Bearing receipt number [protected]/84/88.
All three products are sub standard and please see the uploaded video two seater makes irritating noice when you place just your hand on rest.

Three seated bottom support assembled with 1 inch gap.

Center table granite had scratches and many...

I had ordered russell hobbs rgs160m garment steamer through their online store ezoneonline.In at a discounted price during some sales promotion.

They have refused to deliver the product saying its out of stock. They are saying they have a different product which is much more expensive than the one i ordered and want me to pay up for that product.

This is a way of deceiving customers and bringing them to their...

We bought 2 modular kitchen for our two villa from hometown marathalli outer ring road. We booked as per our strong requirement that kitchen should be in marine ply. Before selecting the kitchen we cross checked multiple times and staff told that both kitchen in ply. We booked it but during assembly we came to know that one kitchen is in partical board. Ww immidiatly spoke to incharge mr. Ajith. We couldn't cancel it as we had to shift house...

I ordered sofa set along with Pouffe through pefferfry and the order ID is[protected] and it got delivered last Saturday. It was hometown whom this order was placed and it was 70% delivered last week. We ordered for 3 seater, 2 seater and a Pouffe in the order and only 3 seater and Pouffe was delivered. The pouffe was damaged when delivered itself. The assembler taken photo of the damaged pouffe. Please get it replaced with a new one....

I got a call from Anu from delhi .phone number:[protected]
previously I got cheated with those frauds.I lost 58000 INR from job scam.
Those frauds gave me a call again to return my money with card to card tranfer...I got hesitated with those calls...
they again asked to confirm my card number: I confirmed my card number..
I got a message like that to pay rs 2000.00 to www.futurebazaaar.com from my card..., again...

I visited the tonk road, jaipur outlet of big bazaar on 21st july 2016 at 8:00 pm. i had made a purchase from the women apparels section. during purchase, the store had displayed a 30% discount on selected merchandise. it was also confirmed by the in-store attendants that the product was under discount. however the billed amount did not show the discounted price. when i enquired the billing official replied rudely and said that the discount...

I have asked bigbazaar to issue me duplicate bill of 2013 but they said they cannot help to get my ac warrant from voltas i don't understand why they can create bill to help us as service bill ink was erased totally

Everyone plays game i don't understand

no. [protected]

I have my bank statment for that bill even still they are saying they cannot issue...

I went to a big bazaar outlet near my house with my father to purchase an item. after having bought the item, we were asked to go to the customer service desk as we wanted to get out purchase gift wrapped. the csd was disorganized and we had to move from one desk to another to get our query answered.in the commotion the bill somehow dropped from my hand and could not be found. i immediately went to the csd and as my purchase was punched in...

I had lodged a complaint to fix up my broken central table which was out of warranty. I was told that I will not have to pay any charges until any extra part of replacement required for this work and also, at the same time the polishing will be free for lifetime.

The guy who came to fix this up charged me Rs 500 and when I called up the customer care they said that I had to pay this amount but they were not able to tell me...

Excess amount charged R's 14.37 against cash memo no 0277648 dated 07/07/2016
I have purchased 18 items of worth 1760/- on 07/07/2016 vide cash memo no 0277648 at till no-7 check 312313 Mr Nand Kishore Kumar at 21.20.
Excess charged amount from
Sugar Ls 2.060 kg @41/ but charged R's.86.52 instead of Ts.84.46
China red 1.210 kg @82/ but charged R's 112.53 instead of R's 99.22/
Hence BC a sum of R's.14.37...

I am having a profit club card bearing no [protected].
I went for shopping to big bazar abids hyderabad last week but my card was not accepted saying it has expired.. i paid in cash for my shopping.
I was told that it needs to be reactivated and it will take time and i will be informed about it.
Kindly let me know the details of the balance in the card and also how it was used by me as i did not keep record of the...