Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

We purchased a full bedroom set comprising of a double bed, 4 door wardrobe and a dressing table on 5th April 2015 from Home Town Vikhroli, the delivery of which was in parts ie upto the mid of June 2015 vide SO no [protected] and cust id. [protected].

We have not even used this products for a 10 months now and are facing a lot of issues and complaints namely

1. Cracks in the drawer panels.
2. Bends...

Yesterday we are purchased some item in bigbazzar, 3 no s fortune sunflower oil also but without paytm coupon we sold really very disappointed., I saw paytm validity till April but without coupon how., why cheat the customer. my bill retail invoice no: 0045563 TR:7480 time 18:47...

I purchased( 3+1+1) Martin half leather sofa set from your shop at kathriguppe branch Bangalore-560085 on 30/9/2015. SO No - [protected] Cust Id- [protected]. Just a couple of months later the leather portion at the centre of seats started peeling of showing patches of brown colour like some skin disease. I registered a compliant on phone and promptly a technician came home and took some pictures ( Mr Venkatesh ). A few days later one Mr Praveen...

On 14.04.2016 I visited on of your big bazaar point in agra at Sanjay Place near Dominos, there they flashed an offer on cold drink sale i.e. buy 2 and get 1 free.

but at the counter the bill boy denied to sale the cold drink to me, I was with my friends and at that moment I felt quite insulting.

this behaviour of your counter boys left me no ways but to move to consumer forum against big bazaar.

name:...

Hometown started D&B work in my flat, in Hyderabad, last year July.
I observed utter lack of planning, poor quality material (using worst and cheapest brand) to the extent of fraud committed by contractor and Hometown supervisor. Poor workmanship by contractors in electrical and carpentry has been disastrous. Carpenters were working without drawings, laminates badly applied. Asian Aspira Painting was agreed upon, but it was applied...

Hi,

I had purchased a Sofa Cum bed with storage from Hometown on 27th Feb 2016 which was delivered in March. Within a month i was shocked to find powder in the storage area and sent an email to the helpline on 30th March. They did send executives to take the image and register a complaint on 2nd April. However, i did not receive any call for a resolution nor any reply to the follow up on the email.

This product...

I had purchased modular kitchen from hometown dura cucine on 8th february 2016 and was promised finished/completed kitchen within 45 days as per their terms and condition. After 30 days materials were delivered but of incorrect dimensions. 2nd set of materials arrived after 10-15 days and were again incorrect. As of today 12th april 2016 my kitchen is still not completed. Also, 100% payment was done as per their (Future group retail) policy....

We shopped at BB sohna road, gurgaon during the sale period in Dec/Jan16. The offer was " 3000 pe 3000".. It was told by the the attendents that we will get free coupons for 3000 for shopping on 3000. However post the shopping of 7000, i got two booklet coupons for 3000 each but is was shocked to see the coupon construct..
Firstly there was no free shopping for this 7000 shopping.. ( all that was told to us before shopping was a lie).....

Date : 9th april 2016
To,
Mr. Kishore biyani
Founder & ceo, future group/big bazaar
Address : knowledge house, 2nd floor, off jogeshwari vikhroli link road, jogeshwari east, mumbai – 400060

Subject – accident due to negligence at big bazaar outlet, mahim

Dear mr. Biyani,
I, purvi mistry, would like to bring to your notice a case of sheer negligence by big bazaar which...

Following letter i send to home town at [protected]@futuregroup.In

"this is to informing you that on 26.03.2016 i went to "home town", outer ring road, marthahally, bangalore and purchased one bed, one dresser unit, one study table for rs. 53384.72 and 2 matress for 18500/- and avail exchange offer against one old box type bed, one tea table and one cotton matress.

On 04.04.2016 home town collected...

Good day,

Please note that I made shopping at big bazaar and my pay back card is always presented to the cashier, however they are not doing there job when I saw my account statement.
1. Shopping at Big Bazaar cashmemo number 0050080 on 18 Feb 2016 value 1839
2. -Do - cash memo number 0070888 on 20 March 2016 Value 2717
3.-Do- Cash memo number 0070887 on 20 March 2016 Value 878
4.-Do- Cash memo...

I have purchesed ponds tan removal face wash on[protected] at big bazar outlet, sector 3, rohini delhi. I was over chareged for the cosmetic product ponds face wash (Print rate on article is rs 99 and billing rate is rs 110). He also used abusing language and misbehaved with me in big bazar primises (Sector 3) rohini.
He said that get out from here and do what you can.
I would like to draw your kind attention towards this problem....

Dear concern,

today i visited to outlet at new rohatak road karol bagh.

i select one printer and i told that person that i want to redeem exchange

voucher but he refuse to redeem voucher saying that this voucher cant not

redeem on printer when i asked him there is no mention in term & condition

for printer then he handover me one pamphlet there is also not mention...

I went to big bazar to purchase tea and found there is an offer @199 on fb tea which was cleared mentioned by display and staff but still he had deducted 325 rs.
I was shocked when i checked it in receipt at home and now i am feeling like i am cheated by big bazar.
Date:- 01.04.2016
Inv no - 0000087
Time - 17:06 hrs
Please look into this and no the needful....

I have purchased sofa on 26th of January 2016 and we were promised a deliver with in 15 days and it took more than one month to deliver and that too a used sofa which was not acceptable to us.I have sent the pictures of the sofa showing the details and then i was promised that you would relace it by 30th of march.Till today I am waiting and nothing has happened.Being an Architect by profession i have shown the deficiencies to your store people...

Refer Order no [protected] dated 8 Mar 16.

The following items were found to be damaged while fitment on 19 Mar.
1. Frisco Shoe Rack wenge.(Back panel)
2. EVA solidwood dining chair.-Qty -01.

Photos of the same clicked by representative but no response from them till date.
Complaint lodged with sales office Hometown Mumbai, Vikhroli on [protected] but no response/ likely date of replacement...

Hello this is a permanent customer for the ""Comfort Fabric Conditioner" from Udupi, karnataka, India. I always buy the bottle from Big Bazaar and other outlets in Udupi. But to my dismay, recently I came across issues where I found the bottles were found half filled and diluted. Please have a better packing so that these issues are not repetaed again. I am rally unhappy with this issue....

I have puchese 5 peaces cloths from big bazaar karol bagh new delhi on 19th march. And 1 peace are small size so i want exchange this peace but not exchange by big bazaar.
My invoice number - 0835284
Tr number- 82927
Cin - l52399mh1987plc044954
I hope you will be support with me.
So please help...

Thanks & regards
Shivam sharma
[protected]
New delhi...

I visited Big Bazaar Hiland Park, Kolkata this evening and faced a lot of chaos and mismanagement. The counter where I paid did not credit the free talk time to my T24 number (supposedly because of network failure) but mentioned that the payback points have been credited. He also didn't mention any issue with parking coupon. I stood at the T24 counter for at least 10 minutes with no one bothering to write down my number for the talk time...

I have parked my car at kharagpur big bazaar car
Parking zone on 25.03.2016 and also paid parking fees around 7 PM but when I leave the mall I have seen my car's front bumper have scratched by other car. I asked the security and shown him the mess but he ignored it and tell me leave the matter.if this is the standerd of security level so pls don't asking any parking fees.
And I claim a compensation from bigbazar....