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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Apr 14, 2024
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Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 121

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S
snehvardhan
from Noida, Uttar Pradesh
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Egger Wooden flooring damaged installing

Address:411028
Website:NA

My two complaints on the subject are already registered with Home Town. After more than a month of my initial complaint to Home Town Pune, finally the vendor who installed Egger Wooden Flooring visited my place.He has seen the badly damaged skirting material and is now demanding Rs1000/- for repair. The fact is that I have not yet shifted to my new flat. If the skirting can get damaged by just movement of a fer persons with in a month of...
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H
Hemant056
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

White worms found in golden harvest atta

Address:560093
Website:Future Group

We purchased Golden Harvest Atta (2 Packs of 5 KG) on 1st May 2016. One day when my wife took out some atta to prepare the dough she found some movement over there, We put the atta in a strainer to find it out what is there. We were surprised to see white worms were present in the Atta. Its really disgusting to see these kind of negligence for big brands.

I checked the expiry date of the atta and found that its just 2 months...
+3 photos
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B
bharavi20
from Eluru, Andhra Pradesh
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Damaged product and poor service

Address:Hyderabad, Andhra Pradesh, 500082

I've booked a solid wood sideboard and made payment of 40, 204.50 (Around forty thousand) against invoice 92687389 on 1-may-2016 @ panjagutta hometown. A damaged product was delivered and is not replaced yet. Response to customers is very poor. I still don't have a tentative date for replacement from hometown even after raising a complaint.
Employees are very rude. A female executive called me from number [protected] @ 8:13pm on 21st...
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G
gtmanojkrishna1234
from Delhi, Delhi
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Mobile phone

Address:Krishna, Andhra Pradesh
Website:bigbazaar.com

Sir i bought a mobile phone (Intex aqua power plus) on 26/6/15. They gave me a printed reciept, i asked them for warranty card, but they didn't. No i got a problem with the reciept, that the ink on that was gone, so i am unable to claim my warranty, so please solve my problem.
Msn: 15r[protected]
Sap code:[protected]
Ean code:[protected]
M_imei: [protected]
S_imei: [protected]...
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H
hardikshahswd
from Ahmedabad, Gujarat
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Hometown - refund not received - order id : od404757486636650000

Address:Gandhinagar, Gujarat, 382421
Website:www.flipkart.com/hometown-utsav-engineered-wood-free-standing-wardrobe

I have purchased wardrobe from hometown via flipkart whose order id is od[protected].

The person who came for fitting is not well trained and he did very bad fitting, when i asked him for fitting mistakes then he did few more holes and did fitting again, but not able to do proper fitting at all.
Door locks are also not working properly and when i asked him then he put one more plate behind locks and try hard to...
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K
Koyel B Roy
from Kolkata, West Bengal
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Cheated to adding tax under non taxable item

Address:700097
Website:www.bigbazaar.com

I had purchased food item from food court from the Bigbazar, Salt Lake, Kolkata Branch dated on 06/05/16. the price of Dahibara - Rs. 46/- and Papri Chat of Rs. 40/- was mentioned in the display board of the food court area.When I got the bill the price of dahibara was same as mentioned in chart but Papri chat was priced rs. 52/- instead of 40/- rupees.I asked their billing person for the reason of mismatching the price they told me this...
+1 photos
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M
manishasingaria
from Hathras, Uttar Pradesh
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Bagrrys oats and free green tea

Address:Jaipur, Rajasthan, 302006

Hello...
I recently bought a bagrry's white oats 800 GM pkt which said " green tea worth RS. 75 free" from big bazar, pink square, raja park Jaipur. The thing is previously when I bought this pack I got free bagrry's green tea which was available with the pack.
This time when I bought the exact same pack the staff said green tea will be available at the billing counter, where they said that "Lipton tea is free with it" which...
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Address:110091
Website:www.bigbazaar.com

Dear Sir,

I have been going to different groceries stores and this time I visited big bazaar at Mayur Vihar Extension, Metro Station Phase-1 ( under metro station), New Delhi 110091 today and I have bought different items today At the store I started my purchase through buying grains and pulses moving ahead to different counters selling different products. However walking in your big bazaar store is itself a pain since the...
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M
mukulxsharma
from Delhi, Delhi
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Ezone not honoring return policy

Address:110091
Website:www.futuregroup.in

I had purchased a philips bt5200 trimmer (Receipt no. 0019206) on 23rd april 2016 from the ezone (Future group) noida store in tgip mall, sec 38, noida. I was not happy with the product quality and hence went to return to the store on april 29, 2016. But i was told by the stores manager that they do not have a return policy for this product. I want to know how is this possible that a customer is not allowed to return a product he is not satisfied...
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Address:Hooghly, West Bengal, 712203

On 30/04/2016, i've purchased one lee cooper men's shirt showing 50% discount from serampore big bazaar (Hooghly, west bengal), but it charged rs. 1399 i.E. Full mrp instead of rs. 700 (After 50% discount). Bill no. Is 0002266, tr: 75474, ch: 185562. On that day, i've joined as a profit club member as i am a regular customer of big bazaar. Card no. Is [protected].

On 01.03.16 i have purchased one 1 litre pouch of f & p...
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G
Ganesh Kharatmal
from Coimbatore, Tamil Nadu
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About security issue

Address:641604
Website:www.bigbazaar.com

I Am Physical challenged person & i add Calliper on my left leg so metal detection machine was buzzer when i stand front of Metal detection machine but there un-qualified security guards treated to me as a thief & front my lots of People they are miss-behave with me.
This is a very very shameless kind of activity are happened.

My inner confidence was very very down that situation..

very dirties things...
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D
das_utpal
from Pune, Maharashtra
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Higher price on bill than mrp / offer price

Address:403001
Website:consumercomplaints

It happened with your porvorim, goa outlet. Mrp on item packets and amount on system generated bill differ. Latter is higher in some items. For example, arial detergent packet 1 kg mrp is rs. 185.00 where as it bills you for rs. 192.00.
Moreover, as per offer rate sticker on racks, fortune sunflower oil 1 kg is offered at rs.92.00, where as billing amount is rs.93.00.
It may be the same for many other items. This is cheating....
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H
Hi cort
from Patna, Bihar
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Mis behave store manager

Address:New Delhi, Delhi, 110088
Website:www.fucher. com

Dear sir
My soping is home itam grosri one one salekt
Itm 10 ka atta 1kg surf 1kg tee 2pcs sop 2pcs detrgn pawdr 2pcs brid 1kg potato 5kg onion 1kg kisan sos ghee 1kg 2kg chnadal
5ltr fortune oil it my troly
Is cash cownter biling not my bliss my troly

Toking is store manager & ksow
Pay for 10, 000 the all troly bill not pay for 10000 is not bill
Camplen the all sinir not for yur...
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S
Shashank Agarwal
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shampoo and pyjama

Address:Kanpur, Uttar Pradesh, 25
Website:www.futuregroup.in

My family members went to the mall z square, kanpur on 10.03.16. I told them to buy dove shampoo for me, they buy it for me with bill no. Tr 91054 they told me that there were some offer on the shampoo so they buy 2 dove shampoo for me. But they showed me the bill and i found that big bazaar has not deducted the offer and they charged on mrp. I contact him and mostly they said that they have already forward the my message to their ho, and...
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P
poyoge
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Manger

Address:New Delhi, Delhi, 110088
Website:www . bigbazar. com

Dear sir
My soping is home itam grosri one one salekt
Itm 10 ka atta 1kg surf 1kg tee 2pcs sop 2pcs detrgn pawdr 2pcs brid 1kg potato 5kg onion 1kg kisan sos ghee 1kg 2kg chnadal
5ltr fortune oil it my troly
Is cash cownter biling not my bliss my troly

Toking is store manager & ksow
Pay for 10, 000 the all troly bill not pay for 10000 is not bill
Camplen the all sinir not for yur...
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Address:Jaipur, Rajasthan, 302004

I lodged my complaint on 17th march 2016 on this forum against the future group against which i received a post from the future group asking me to to forward them with the issue on 19th march 2016. i started hoping that finally my complaint will be resolved so i forwarded my complaint to the said e mail id on which i was asked to do so on 20th march 2016. i was waiting for the response and continuously writing back to the future group at...
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S
Sourabh12345
from Kolkata, West Bengal
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Big bazaar sold product after expiry date

Address:Purba Medinipur, West Bengal, 721607

I have purchased f&p honey natural 1k (1 kg pack) from big bazaar (Future retail ltd.) at city centre, haldia on 28.04.2016.
The packaging date of the product is 11.10.2014 and expiry date is 18 months from the date of packaging. So the product is expired on 11.04.2016.
So they sell the product at low price to me which was expired. It is a fraud case. If i consume the product, me and my family may face medical emergency.br...
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G
Giri Srinivas Annadata
from Hyderabad, Telangana
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Queen size bed fitting

Address:500016

We have bought queen size bed at hometown punjagutta location 3 years back. As we moved to other location, we requested for dismantling the same. It is done and we have placed a request on 23rd april again for assembling this. No one got back to us after following up for more than 5 times every day. The staff will never lift the phone if we call for the status. This is frustrating now and i need immediate resolution on this.
Even the...
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M
mallik1186
from Bangalore, Karnataka
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Exchange / refund

Address:Mysore, Karnataka, 570012

I have purchased clothes of Amount 1898/- on 24/04/2016, I want to exchange a trouser of Rs 899 and buy a trouser of Rs 999. But there is no availability of Rs 999 Pants of my waist size.

Question :

1) The problem is Big bazaar want to give credit note to purchase any other item, but I want to buy another trouser of Rs 999, which is not available in the present big bazaar.

NOTE: But the same pant...
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S
sanjay gadpayle
from Mumbai, Maharashtra
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Poor service & damaged product during inspection

Address:411021

Noise complaint observe since first day of installation, technician who has came for installation was unable to resolve then another technician has cam after 10 days but complaint was closed with out resolution then again 3 time technician came and he misaligned the setting of hydraulic component cause to damage the furniture, also he created more problems.
continuously communicating to store but no proper response till date....
+6 photos
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