Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

We had bought the sofa in August 2015, the foam on which we sit has squeezed a lot. Official complaint was done on 14/12 and was acknowledged by their official named Shankar on 16/12. Unhappy with the response we visited the showroom at Nagpur on 20/12. Upon their very assured promises for resolution within 24 hours by Mr. Rehman and Mr. Ajay (managers) we came back. Today is 27/12 and there is no response. We now want return of the cost...

Hii I have a grievance against Big Bazaar Avani Riverside Howrah. Today on 26th Dec Saturday I went to Big bazaar Avani Riverside Howrah. I did my shopping of grocery on ground floor of bigbazaar and had an exit. The grocery was quite heavy for me.Suddenly I thought of buying some cosmetics and clothes from first floor of big bazaar so I went to the first floor and asked the baggage counter person to keep what I had bought from ground...

This is about an incident happened to me on 27th november 2015.BIG BAZZAR was new to varanasi, i went there for shopping with my mom and dad.upon reaching there we were told by the employees that there was future group diwali cashback offer was going on by which if we would buy goods of excceding amount rs10, 000. We would be given rs 125 cashback every month for next 11 months. We instantly agreed upon it and purchase an HTC DESIRE 526g+...

On 25-11-15 i purchased some items from Big Bazar, Z Square Mall, Kanpur. the bill amounted to Rs. 1585/-. i presented debit card for payment. The cashier swiped the card, entered amount and i entered PIN but he said "Sir, transaction has failed, and we shall try at another terminal". he took my card to another terminal where another cashier swiped my card, entered amount and entered PIN and the payment was through. When i was going through...

Hi, I bought a t24 sim card from your high street mall, thane outlet on 18th Dec, 15 I was charged Rs 80 and sad said Rs 80 talk time will be credited when the number is activated. Also your call rate will be 42p/min for lifetime. Now today when my t24 number [protected] is activated, I have received only 40/- talktime also when contacted with t24customer care, they say aapka itne kaa hi recharge hua hai plus 42p/min callrate is not for...

There was an offer of Rs.20 talk time on some face creams in Big Bazaar Rajajinagar Branch Bangalore. I bought two creams of Garnier on 12th Dec, 2015. Before billing as well as after the billing, I asked them how may I avail this offer, do I need to contact somewhere. Both the times, I got the same answer that- it will be credited automatically within 72 hours. On 15th well I called [protected] (Big Bazaar CC), they told me to call 52121(T-24...

I purchased one sweater in Big Bazaar bangalore Hebbbal store after 15 days when I went to exchange sweater they said we are not exchange the material and telling that you used the sweater and wash this and staff telling that do wherever you you how they behaviours are very embarrassing me....

I had ordered a 2+1+1 Sofa set and a Luna Center table at home town vikhroli. I got a 20% coupon with which I ordered a study table and a pick up stool. Agreed Delivery dates were 12th Dec for the Sofa Set and Center Table and 13th Dec for installation. For the rest it was 26th Dec delivery and 27th Dec installation. I am alone with my daughter and hence I asked for a delivery time after 5 which was agreed upon since I work on Saturdays. Inspite...

As a T24 number owner on 11th Dec, 15 I get a message about getting 500 rs coupon for free shopping which was validate for 11 to 13 dec, 15. on dec 13 i brought some food product from big bazaar lake mall store. but at the time of payment i used my 500 rs coupon code, i was very sure that the the things i brought never cross 500 rs margin .so i brought a rice packet of 5 kg which was at a price of 255 initially, but at the time of billing...

I had purchased 2 multi purpose cabinets and 1 shoe rack on 26th October, 2015 which got delivered on 10th December, 2015 after multiple follow-ups. A Carpenter came to fix it and found that 1 multiple cabinet was damaged, he promised that the complaint has been logged and a replacement will be made within 10 days but that was a false promise. We called the customer care more than 30 times but there was no positive response. Every time a...

Purchase dinning table with two chairs Inv no. 92158742 on 22nd November and which got delivered on 2nd December. A carpenter came to fix the table and chairs and since some part of missing could not fix the chairs and hence is still unpacked. Only dinning table is fixed. Have called Hometown twice but there is no resolution. We are only getting a response saying that the same is escalated to our workshop. Absolutely pathetic service....

Big bazaar advertises about it's mega sale but the advertised goods are not in stock at the stores. I complained at the customer care number but they refused to take the onus stating they are not responsible for the store stock. The nivea cream advertised at 50% wasn't available at 3 stores for 6 consecutive days but they promised they will deliver on 9th- i.e. when the sale gets over...

I have purchased for more than 25k during future group shopping festival but the offer for my future group card is only rs200 but actually it should be rs.350 I called to future group customer care but I got negative response from their customer support. So kindly solve this issue as soon as possible...

I dont understand how you function but dont you think that you should called up and enquired abt it? Its been 2 weeks from the day we received the product but no technician called-up till date. I had sent two call complaints, still then no help from your side. Is this the way you function your system? I am not happy at all. Even the customer care executives are not helpful at all. How long do you want me to wait? You took a month to deliver...

I purchased domestic goods from Big Bazaar Jabalpur of Rs. 1384/- on[protected]. the invoice no. 0168682 was prepared by Mr. Rahul Tetu (CH: 160483) at 18:22. According to invoice I was eligible for Rs. Rs. 15.00 free talk time on my t-24 mobile no. [protected]. But it was credited only of Rs. 10.00 at 18:34 . I have already requested to the counter man to feed my mobile no. in my invoice but he wrote down it on a plane paper and replied me...

I visited Big Bazaar yesterday dt. 29.11.2015. When we visit for shopping, we wish to visit all section of the store to see all the things we need. But when you enter in Big Bazaar, there are 10-15 personel selling credit cards, lucky draw coupons, etc. and the are annoying for all the shoppers. This is a request to big bazaar to stop this and provide some serious solution to this. As we were irritated to go to certain sections of the store...

Purchased a Shoe rack on 8th November 2015, expected delivery is on 17-nov-2015 and reschedule to 19-nov-2015 and again rescheduled to 21-nov-2015 and again rescheduled to 23-nov-2015. after my repeated visits to hometown, Panjagutta, hyderabad, Telangana. they delivered the product. but till now no one has assigned for the fitment... very worst service from HOME TOWN......

Purchased a bookshelf on 7th NOV and was delivered on 19th NOV. After 10 days of kept storage at home nobody has come to assemble the item. calling the call center for information the the same is been of no use but a great waste of time. I am regretting the purchase from Hometown. Still the item is dumped at my place unassembled....

Yesterday on 25th November 2015 my friend and I went to bigbazaar. My friend had a Dairymilk in her clutch. Before entering the shop it is nowhere mentioned that clutches are to be sealed or we have to put stickers on chocolate or any stuffs. Always the guard let us go with wallet and clutches. We were inside the shop bought some items. At the time of billing the billing person also saw the chocolate but didn't utter a word. After billing...

I ordered a bedroom furniture and dining table along with chairs, from hometown Lucknow before Diwali and they told to deliver it by 19th November, till date there has been no delivery initiated and since today morning when I'm calling the manager is not receiving my also. Didn't expect such ignorance from hometown....