Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I ordered a bedroom furniture and dining table along with chairs, from hometown Lucknow before Diwali and they told to deliver it by 19th November, till date there has been no delivery initiated and since today morning when I'm calling the manager is not receiving my also. Didn't expect such ignorance from hometown....

Horrible service.. I ordered for a table on the 24th Oct. I was told tat v wud receive the product on 4th no.. It's 19th Nov till now dey hav not given an answer.. My humble request is pls do not opt for home town.. Staff - horrible and not capable.. I spoke to the customer relationship manager.. Who spoke like a door to door sales man n not a manager.. I dono how a brand like home town can treat customers like this.. M disappointed...

I visited big bazaar located at V3S mall, Laxmi Nagar, Delhi-110092. I am a heart patient and implanted with AICD (pacemaker) device. Due to this devise i can not go through magnetic barriers at the exit doors. At the big bazaar I explained my medical condition and asked staff to let me through some other gate, but staff available there forced me to pass through those magnetic gates at exit doors. This could have been life threatening to...

The company delivers bad products and when contacted for complains they have give a response even after registering complains. I have brought a bed from them which seems to be damaged but they hardly care for the customer and on repeating calling them they hardly gives you response. my contact number is [protected]...

Voucher card is getting invalid said by Shop Person and told to contact customer care num. Cust care told to mail. I had already mailed on 13th NOV 2015 but no revert till time. Even not getting any proper solution cust care number.

Code : [protected]
Amount : 500 Rupees
Date of Purchase : 14th NOV 2014
Expiration Date : 14th NOV 2015...

I had done shopping of food items, garments, etc on 12.11.2015 during the festive offer period for the total billed amount of Rs 13894/- from your outlet at Rave Moti Mall, Gutiaya, Rawatpur, Kanpur – 208005.

There was a festive offer going on in the store which offered 50% discount on 2nd item purchased. I had purchased 4 sweat shirts each of Rs 899/- (snapshort enclosed), but after reaching home, when I cross checked...

I would like to inform you that, in Shimoga ( Karnataka) Big bazar store I purchased some products on[protected]/- worth. Afterwards I visited for some clarification to store but your executive his name is Nithin his response is very very bad & he gave wrong information to me & he is not ready to give his store manager number also. Then some how I contacted branch manager & he was resolved my issue. Totally am unhappy with him & his...

I had brought 1 three seater sofa, 2 one seater sofa and 1 center table.
There are 2-3 cracks occurred on 1 seater sofa because of the bad quality of the product/wood.
I am trying to connect on customer care no. since last 10 days but nobody is responding on that.

Invoice no. is 91022541 and 91034436

Please return all these 4 items and refund the money as they had mentioned that it's made of...

I had been gifted an home town gift voucher some time back. The voucher number is [protected].

Your outlet at home town – ghodbunder road has refused to accept this voucher saying that it has expired. Also, he refused to re validate the gift voucher.

How can you refuse to revalidate a gift voucher which has been bought by cash ? All modern retail outlets like shoppers stop, reliance retail extend the...

I have enrolled for future group shopping card no. [protected] and big Bazaar festive delight card no. [protected]. I have produced both the cards at the time of billing always. On purchase on 25.10.2015 from big Bazaar Phoenix mall outlet, Lucknow for bill amount rs. 2614.46 till no. 9 invoice no. 0015573 tr no. 83003, I provided both my cards but the staff ASHISH SHARMA fraudulently feeded only my future group shopping card and used...

I am using SBI Styleup Credit card No ( 4726********8517 ) Name of
Prasanta Kumar Sahu, Saturday (7.11.2015) I shopped at Big Baazar
Kothrud branch Pune.

With an amount of 7054.02, however at the cash counter the card
was swiped twice. The cash counter guy said that there is some issue
with the card and asked me another card for payment so i did the same.
But after some time I received two...

My future group shopping card no is [protected], i got this card from Bigbazaar Purulia and the registered it, when i am asking for my username and password they told me to sms my card no to [protected] for my username and password, several times I made Sms to [protected] for user name & password, but sms reply was "Dear customer, the card number provided by you is already registered." I hope that I will be received a early response from...

Hi, I have purchased kitchen needs from your Big bazaar Ghaziabad branch (Aditya amll).I used SBI card, but it was showing Card not accepted and RS.1278.50/- has been deducted from my account .I kindly request you to check this and refund the amount. Thank you....

Complaint against mistreating and false allegation at BIG BAZAAR, VIP Road, Lake Town, Kolkata, West Bengal 700048.
With disgrace and pain I have to complaint about what happened today with me at BIG BAZAAR, VIP Road, Lake Town, Kolkata, West Bengal 700048 between 4-5pm . I am really in shock and anger with the things happened even I have not a single fault in it and the false allegation put on me when I complaint against an executive...

I ordered for a combo of kitchen utils of chimney, cooktop for which an induction cooker was said to be free. To my surprise when the induction cooker is delivered it came in a completely damaged condition(Surprised that if it is an offer then a damaged piece will be delivered). I went to the showroom right away for replacement and they promised to do so and get back in 2 weeks. But even after a month no action is taken, intermediate calls...

Today I visited Big Bazar(Durgapur, West Bengal) to buy grocery and vegetables..wherein at the billing counter both the cashier and his fellow helper misbehaved with me when I asked them to pack my things in two(2) packets! This is not the first time they misbehaved with me..since I m a regular customer I often come across this sort of behaviour from your representatives. They show a similar rude behavior with other customers as well..Moreover...

Dear Sir / Madam,

This Is Pramod Rajbhar.I am wraked in Future Group Jan 14th 2010 to 23 Sep 2014 in Kandivali (Big Bazaar) Mumbai.


My PF A/C No. is MH/212480/15504.I fill my pf form on 23/9/2015 but they are reject my form. I again fill My form with my all document 09/09/2015 but they are again reject my form.

Kindly check My matter.And give me a Positive Report.

Warm...

I had bought dallas king size bed before 2 and half months back from hometown for 34 k bucks. before 3 days, hydrolic portion of bed got separated from wooden block.Since then, i am calling hometown customer care number for repairng the same.but, nobody is bothered to give a service. everyday they are telling same sentence"within 48 hours, complaint will be resolved".but no any initiative has been taken yet from hometown side.so, if you expect...

Hi Priya,

Bought a acer laptop e571 from Ezone central mall outer ring road Bangalore on last Sunday 25th Oct 2015.

initially the store tried cheating me by selling used laptop which when i raised it with the store manager, he somehow managed the situation.

they have given me 2 offers which were running (1. Rs. 1000 off or 3750 big bazar voucher)

when they got to know that they...

Date: 23/10/2015
Last Friday we went to a Big Bazar near Manjushree, Purba Medinipur. The overall experience was very very bad. For few things there were offer, but we are not able to use that.i.e. one offer is that if we buy 3 300ml cold drinks can, we will get 4th one for free. When we choose 2 different type of cold drinks, the Big Bazar people were not able to provide the offer while the other counter people get that same offer....