Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I had bought furniture worth Rs.2.4L from Hometown Vikhroli on 5th Apr. The old furniture was to be picked up on 15th or 16th Apr and the new one was to be delivered on 17th. No one came for picking up the old furniture in spite of multiple reminders. Only one recliner was delivered on 17th Apr which was faulty as the recliner button did not work. When tried to lodge a complaint the call center agent refused to take the complaint and informed...

Hi All, Very much upset to write this complaint as fed up following up with the Big Bazzar since last 1 month . I Purchased a product (Aqua Sure - Xtra Stuff) from Big Bazzar, Salapuria Towers #22, KOramangal, Bangalore on 17th Mar 15. The product was not working since the first day. I litterally begged for a resolution but got no revert from anyone. It is when "Big Bazzar" gives replacement guarantee within 15 days of purchase. Please...

Dear Support Team, Points not credited into my Payback account PAY BACK CARD NUMBER: [protected] I have purchased LG 55LB6500 3D LED TV from Big Bazzar, Future Retails Limited, E Zone, Visakhapatnam for an amount of Rs.99, 999/- (Rupees Ninety nine thousand nine hundred and ninety nine only) on[protected] Points not credited from Payback Partner/ Outlet Address - Big Bazzar, Future Retails Limited, E Zone, G.V.Manor, Besides...

Hello, I am Lakshmi Narayanan from Visakhapatnam. I went to Big Bazar beside Sangam Sarat theater to Purchase a Jockey Trunk pack of 2 for an amount of Rs.330/- per piece. I selected 2 numbers, that means the total bill amount will be Rs.660/- (Rs.330x2). Now the issue starts that your staff said that the bill is Rs.700/-. I noticed that and i informed to that person and he is not at all interested in watching the price of the product.I...

i had bought a symphony cooller from big bazaar mayur vihar phase-1, 20/04/2015, i had spoken to the customer care they said that i have to take it to big bazaar and when it was taken to there the people over there refuse to take it back, bill number:51792 batch no. 000412 inv. 010827 i wanted it to be exchanged with some other or get the refund voicher please helpin the matter as it is very important.ASAP thanks vinod kesav...

The staff of Big Bazaar of Esplanade Kolkata especially the Consumer Help Department are very rude and do not help the customers. I brought a jeans worth rupees 1500 from big bazaar on 18/4/2015 and when I went home and tried it I found it was a bit damaged, then I went to big bazaar esplanade Kolkata again on 20/4/2015. But instead of exchanging my jeans they were shouting at me and were making allegations that i had already used that jeans...

Respected Sir/Madam, We have made payment of 10, 000/- on 03/04/2015 by SBI Credit Card in Trinity Mall, Jaipur, but still our Profit Club Card is not activated neither money is refunded back. I have written so may time complaint in Complaint Book, but reply is written by Store Manager that Customer is satisfy. I have also mailed on sharewithus mail id. Still not getting solution......

I had purchased two electronic products from HomeTown on 03/07/2010. In that for Whirlpool refrigerator i didn't get bill since i bought it through EMI and i had cleared loan also. Now im getting the problem in my refrigerator and Whirlpool people are asking for the bill . I called HomeTown Bangalore branch and customer care many times but nobody is responding properly. I purchased it from HomeTown Marathahalli branch near to Innovative multiplex....

dear sir here i am regular costumer of your big bazaar store jaipur rajasthan but every time i did not get cantharidine hair oil and napthlene balls of bengal chemical company its very good quality govt company product but all over store in jaipur this product is not available so please arrange for me...

Sir/Mam This is Regarding xchange offer by Big Bazar. I am a regular customer of Big Bazar. But the thing is usually B.B. Gives so many offers and one of which is Xchange offer. This is a big corruption instead of offer. How ... for collecting the old things there is time for one or one and a half month time but for purchase things it has to extend time limit up to 3 or 6 months.Because in the prescribed period we may not able to shopping...

We had selected Hometown for our modular kitchen and bedroom Wardrobe considering that the services would be professionally well handled. Firstly I had to constantly follow up with your manager to get the delivery on time. While the modular kitchen was fine, your carpenters damaged my bedroom wall while installing the wardrobe. Moreover, they did not get the house cleaned after finishing their work and left the waste in the house itself....

Sir/ma’am This is to kindly inform you that the schemes let out by the big bazaar recently is actually not reaching to the real customers of your company.The benefit of more than 90% of the best schemes introduced by you are actually gained by the employees working in your outlets.for example:lucky draw and buy one and get one free schemes get exhausted within one hour of the opening as it is taken away by the employees for their own...

Dear Sir, I am big Purchaser from Big Bazar, i always purchase product from big bazar of about 30 thousand in year but in my last visit in lucknow big bazaar near Taj Hotel one of your employee had communicated me wrong scheme in which he told me to purchase a card of rs 10000 and offers rs 12000 purchase in a year (deducting rs 1000 per month ) and he told me for discount of 7.5% on every purchase after paying 10000 i received the...

I have purchased Gary Nesting table one set of two from your Vikhroli west showroom on 11.4.15. The big table out of two has four legs. On fifth day itself one leg has loosened and it is about to get detached from table top. What sub standard product you are selling that in five days it is not in one piece. On the top of it your cistomer care executive tells me some one will come and repais the same. How a five day old furniture needs a repair?...

We purchased a table a month back. We have been following up with Home Town but NO one has come to install the table. We have gone twice to the store and called numerous times. But all everyone does is pass the buck... Very poor quality psot sales service....

I purchased a Venus 6 seater dining table from Hometown worth Rs73k. I got it under exchange offer with 6 seater dining table & received 18k voucher. Total payment due was abt 53k of which 7k was paid as downpayment. We were given dates for pickup/delivery and assured the vest of services. However, no such thing happened. We needed to constantly followup with customer care to track, personally visit the hometown shop & finally...

On 14 april 2015 i buy a whirpool fridge from bigbazar indirapuram aditya mall on cash payment. But i still not got deleavery of product. My detail is Name abuzafar ghaffari Customer id [protected] Mobile number [protected] Email [protected]@yahoo.co.in...

i got a profit club card on 14 April 2015. I was shocked to see that the card stands in someone else's name irrespective of my application form and pan card being submitted as a proof . The employee promised to update the status in a day but when I didn't receive a call from them then I called again and I was told that it cannot be updated and I have to use it with the name of the person I don't even know. I am really irritates and worried...

I have been a regular customer of big bazaar for last ten years since its start up in trivandrum kerala. Being a regular visitor at big bazaar pattom I have seen the staff being arrogant and misbehaving to customers. I have seen most billing counters closed despite heavy rush and the express counters not working appropriately. On April 14th which was a public holiday I went to big bazaar pattom by 5pm. Having only three items to bill I approached...

I did purchase from Big Bazaar, Sun City Mall, 125/1, Jessore Road, Champadali More, 24 Praganas (N), Barasat - 700124 on 14/04/15. The details of bill is - TILL NO. 14 CASH MEMO NO. 0003655 Tr : 6585 dated 14/04/15 time 14:38. Following items were purchased :- VIP MENS BRIEFS, L 02 240.00 VIP-VIP MENS BRIEF, L 02 250.00 BB-BB Night Wear Btm 01 329.00 Shopping Carry Bag 01 4.00 Total 06 823.00 After payment the Big Bazaar staff...