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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 134

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V
Vinod Manghat
from Darjiling, West Bengal
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symphony cooler not working properly and diffective

Address:New Delhi, Delhi

i had bought a symphony cooller from big bazaar mayur vihar phase-1, 20/04/2015, i had spoken to the customer care they said that i have to take it to big bazaar and when it was taken to there the people over there refuse to take it back, bill number:51792 batch no. 000412 inv. 010827 i wanted it to be exchanged with some other or get the refund voicher please helpin the matter as it is very important.ASAP thanks vinod kesav...
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rashmu
from Rampur Hat, West Bengal
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Misbehave of the staff

Address:Kolkata, West Bengal

The staff of Big Bazaar of Esplanade Kolkata especially the Consumer Help Department are very rude and do not help the customers. I brought a jeans worth rupees 1500 from big bazaar on 18/4/2015 and when I went home and tried it I found it was a bit damaged, then I went to big bazaar esplanade Kolkata again on 20/4/2015. But instead of exchanging my jeans they were shouting at me and were making allegations that i had already used that jeans...
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agarwalshiv2006
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment for Profit Club 10000/- on 03/04/2014 still card not active

Address:Jaipur, Rajasthan

Respected Sir/Madam, We have made payment of 10, 000/- on 03/04/2015 by SBI Credit Card in Trinity Mall, Jaipur, but still our Profit Club Card is not activated neither money is refunded back. I have written so may time complaint in Complaint Book, but reply is written by Store Manager that Customer is satisfy. I have also mailed on sharewithus mail id. Still not getting solution......
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Sahana114
from Bengaluru, Karnataka
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Need duplicate bill copy of purchased product

Address:Bangalore, Karnataka

I had purchased two electronic products from HomeTown on 03/07/2010. In that for Whirlpool refrigerator i didn't get bill since i bought it through EMI and i had cleared loan also. Now im getting the problem in my refrigerator and Whirlpool people are asking for the bill . I called HomeTown Bangalore branch and customer care many times but nobody is responding properly. I purchased it from HomeTown Marathahalli branch near to Innovative multiplex....
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V
vipinspatel
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product availability

Address:Jaipur, Rajasthan

dear sir here i am regular costumer of your big bazaar store jaipur rajasthan but every time i did not get cantharidine hair oil and napthlene balls of bengal chemical company its very good quality govt company product but all over store in jaipur this product is not available so please arrange for me...
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R
Rathna Bhat
from Bengaluru, Karnataka
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exchange offer

Sir/Mam This is Regarding xchange offer by Big Bazar. I am a regular customer of Big Bazar. But the thing is usually B.B. Gives so many offers and one of which is Xchange offer. This is a big corruption instead of offer. How ... for collecting the old things there is time for one or one and a half month time but for purchase things it has to extend time limit up to 3 or 6 months.Because in the prescribed period we may not able to shopping...
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Anushree Rauta
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wall damaged during installation of wardrobe

We had selected Hometown for our modular kitchen and bedroom Wardrobe considering that the services would be professionally well handled. Firstly I had to constantly follow up with your manager to get the delivery on time. While the modular kitchen was fine, your carpenters damaged my bedroom wall while installing the wardrobe. Moreover, they did not get the house cleaned after finishing their work and left the waste in the house itself....
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Antra Verma
from Delhi, Delhi
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malpractice by employees

Address:New Delhi, Delhi

Sir/ma’am This is to kindly inform you that the schemes let out by the big bazaar recently is actually not reaching to the real customers of your company.The benefit of more than 90% of the best schemes introduced by you are actually gained by the employees working in your outlets.for example:lucky draw and buy one and get one free schemes get exhausted within one hour of the opening as it is taken away by the employees for their own...
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B
bibhawendra.singh
from Mumbai, Maharashtra
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About Wrong Communication

Address:Lucknow, Uttar Pradesh

Dear Sir, I am big Purchaser from Big Bazar, i always purchase product from big bazar of about 30 thousand in year but in my last visit in lucknow big bazaar near Taj Hotel one of your employee had communicated me wrong scheme in which he told me to purchase a card of rs 10000 and offers rs 12000 purchase in a year (deducting rs 1000 per month ) and he told me for discount of 7.5% on every purchase after paying 10000 i received the...
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G
Gau Shah
from Mumbai, Maharashtra
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Substandard product

Address:Mumbai City, Maharashtra

I have purchased Gary Nesting table one set of two from your Vikhroli west showroom on 11.4.15. The big table out of two has four legs. On fifth day itself one leg has loosened and it is about to get detached from table top. What sub standard product you are selling that in five days it is not in one piece. On the top of it your cistomer care executive tells me some one will come and repais the same. How a five day old furniture needs a repair?...
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IpsitaNayak80
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disgusting Post sales service

Address:Pune, Maharashtra

We purchased a table a month back. We have been following up with Home Town but NO one has come to install the table. We have gone twice to the store and called numerous times. But all everyone does is pass the buck... Very poor quality psot sales service....
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Address:Kolkata, West Bengal

I purchased a Venus 6 seater dining table from Hometown worth Rs73k. I got it under exchange offer with 6 seater dining table & received 18k voucher. Total payment due was abt 53k of which 7k was paid as downpayment. We were given dates for pickup/delivery and assured the vest of services. However, no such thing happened. We needed to constantly followup with customer care to track, personally visit the hometown shop & finally...
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A
abuzafar007
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non delivrey of product

On 14 april 2015 i buy a whirpool fridge from bigbazar indirapuram aditya mall on cash payment. But i still not got deleavery of product. My detail is Name abuzafar ghaffari Customer id [protected] Mobile number [protected] Email [protected]@yahoo.co.in...
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Address:Bangalore, Karnataka

i got a profit club card on 14 April 2015. I was shocked to see that the card stands in someone else's name irrespective of my application form and pan card being submitted as a proof . The employee promised to update the status in a day but when I didn't receive a call from them then I called again and I was told that it cannot be updated and I have to use it with the name of the person I don't even know. I am really irritates and worried...
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Soumya Jidhin
from Chennai, Tamil Nadu
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Misbehaving of staff has become a regular practice

Address:Thiruvananthapuram, Kerala

I have been a regular customer of big bazaar for last ten years since its start up in trivandrum kerala. Being a regular visitor at big bazaar pattom I have seen the staff being arrogant and misbehaving to customers. I have seen most billing counters closed despite heavy rush and the express counters not working appropriately. On April 14th which was a public holiday I went to big bazaar pattom by 5pm. Having only three items to bill I approached...
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R
rajender14
from Mumbai, Maharashtra
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Missing of item despite being billed and paid

Address:Kolkata, West Bengal

I did purchase from Big Bazaar, Sun City Mall, 125/1, Jessore Road, Champadali More, 24 Praganas (N), Barasat - 700124 on 14/04/15. The details of bill is - TILL NO. 14 CASH MEMO NO. 0003655 Tr : 6585 dated 14/04/15 time 14:38. Following items were purchased :- VIP MENS BRIEFS, L 02 240.00 VIP-VIP MENS BRIEF, L 02 250.00 BB-BB Night Wear Btm 01 329.00 Shopping Carry Bag 01 4.00 Total 06 823.00 After payment the Big Bazaar staff...
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AkshataShah
from Delhi, Delhi
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Delayed dispatch and Poor After Sale service

Address:Mumbai City, Maharashtra

This is in regards to my transaction with Hometown Vikhroli, done on March 29, 2015. I have purchased 3 items – Mattress, Dining Table and a Bed with Purchase order No. [protected], [protected], [protected] respectively. I was been told that as per company policy the furniture will be delivered within 10 days of purchase which came to be April 08, 2015. I had multiple times confirmed at that point in time to ensure that all my furniture...
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Rabindra Patro
from Bengaluru, Karnataka
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Received damaged product

Address:Bangalore, Karnataka

I booked Ambra king size bed and I got a the furniture one day delay. I am surprised to see the damage piece and the carpenter who was sent my hometown also confirmed that damage piece has been sent to many people and returned to warehouse. I knew about the damage piece from mouthshut review as per below link. http://www.mouthshut.com/review/Home-Town-Bangalore-review-utmpnlnpos During my booking, store manager told the defect has been...
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Address:Hyderabad, Andhra Pradesh

Dear Sir, I am a customer of your Big Bazaar & i shop very frequently at your outlet.Today i have purchased one trouser and 2 jeans pants worth Rs 1901.50 . The bill no is 0003244 Tr : 70898.When i approached the cash counter to pay the bill using my debit card, the cashier Mr.Baddam Edukandalu has swiped the card twice and asked me to give the pin number twice.And i got the mobile alerts twice for one transaction, which is very ridiculous....
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Address:Gurgaon, Haryana

Dear sir . i am a doctor in cardiology department in a reputed institute .. today i went a store o[censored] which is far from my house .. i go as i am customer of your chain since many years in various cities .. this store management is worst .. we get our car .. pay the parking fees .. your store keeper forcing me to buy the bags for my goods .. when we can get the good to our car directly why should u guys forcing us to pay more money .. i have...
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